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AAAAHHHH... It was shocking in a very positive way, the attention to detail, the courtesy, the manners of all personnel on board, the constant honest smiling. You can see and feel they take pride in all they do no matter how trivial. The plane in general was very comfortable. I can't wait to do it again

Lousy entertainment system. Crews are excellent. Meal is just mediocre.

The boarding process was efficient and quick. The seats were comfortable. The food was good. The service was excellent. We had a lovely flight from Seattle on Korean air

There was a lot of partial tv shows but not enough to last the flight. The food was incredible! The crew were so helpful and patient. Lots more space than what I usually get on an international flight. Very comfortable!

They did an excellent job helping me with a wheelchair. I couldn’t have asked for any better help.

It was a great experience in all aspects including passengers are respectful to each other. I will consider to fly with Korean Air again in the future.

Excellent service, love the extra amenities (water bottles, blankets, etc.).

They had the same movie choice as my previous flight, not much of a choice, movies were not up to date, music was uninteresting. Other than sitting on the ground for 40 minutes after boarding the plane, with pilot telling us that they couldn't load the plane because of rain, (bullshit) We finally got into Bangkok of course 40 minutes late.

They could have had more up to date movies/better choice of music.

After the gauntlet of unnecessary security, and the two mile jog to make the flight, the flight was delayed 20 minutes on the ground for takeoff.. However, once in the air, the crew gave its usual excellent service.

For a 17hr economy flight it wasn’t bad at all, thankfully it wasn’t a narrow body plane.

Simplicity of boarding and corporate interactions were all totally positive and simple, brief, organized and clear. No regrets at all. I will favor flights with Cathay Pacific in the future.

Weather delayed arriving flight and even though I made the connection, my luggage did not.

The service was better on this flight from the long haul one, but still very poor from The Cathay Pacific of the past.

Seat was very old. Didn’t easily go up and down. Flight Attendent had issues moving the seat. Condition of the seat was ok. Parts were peeling off by the foot area. Food was ok. Ran out of the dish I wanted so got the beef. Beef filet was very tender but the sauce was a little strange. Disembarking was very easy.

My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.

Baggage delayed for 2 days and still chasing for reimbursement of basis items. Very horrible customer care service.

Crew experience was more transnational, seats were so close together (LtoR and FtoB) that it was difficult to enjoy much of anything. When the person in front leaned back, there is no space for me. Sadly it was a flight to be endured not experienced.

One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years

Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service