$1,148 Find Cheap Flights from Lebanon to Pittsburgh

We were waiting at the counter for over an hour. Then they moved all employees to the inside. At that time it was about one hour and 15 minutes to the flight. They left us without help. Flight departed 20 minutes earlier than published. I guess they sold our 3 seats to other customers and bumped us. We did not fly. No customer service no help no answer.....

They did not have my AA status (Platinum Pro) in my reservation. They don't accept KTN at Dulles so I could not go through TSA Pre - terrible....

I’m still stuck with no hope in sight. They haven’t even provide a hotel for keeping us for two nights.

Excellent service all around thank you Royal Jordanian crew for the attention you have given us

I like the boarding on time , I like the respect from the male flight attendant but the female attendant could be better. Didn’t like the food

Very good and good customer service and seats very comfortable

Short handed at the check in counter. There was only one person and so many people waiting

Plane is old and dirty. My recliner wasn’t working and I was in business class. And my entertainment kept freezing up Plane needs serviced and better maintained. And you may need to teach the crew a little customer service.

Staff were rude! Chairs are incredibly small! Comfort was minimal and food wasn’t edible.

It was a very stressful trip for me and my husband, main reason for the discomfort, kids behind our seat kept kicking the seat behind , screaming all the time of the flight , the seat in front of us has a kid with autism and a young sister with the dad , a nonstop all the 12h hours flight screening jumping overhead, stuff in his hand almost dropped on us and we have to be on alert for any move, I do understand that there will be kids but the thing is no one of the staff even bother to came near the seat and find solution , I believe there has to be a way to seat family with kids ,I’m a person who travel long distance almost every year and I used to take mostly air Canada, Lufthansa,British airways. I figured to use Royal Jordanian this time but it looks it wasn’t the right choice for us and I hope we don’t have to deal the same on our way back.