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LEX - BHX

Find cheap flights from Lexington to Birmingham

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Round-trip
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Lexington (LEX)
Birmingham
Mon 10/18
Mon 10/25
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Top 4 airlines serving Lexington Blue Grass to Birmingham

Scores according to KAYAK customer reviews

8.0
Virgin Atlantic
Overall score based on 1,575 reviews
8.2
Boarding
7.7
Comfort
8.5
Crew
8.0
Entertainment
7.7
Food
Airline reviews

Pros: "Crew were super friendly and helpful. Food was delicious, comfortable seats, great selection of entertainment."
Cons: "Cheaper baggage rates"

Pros: "Nothing really, seems everyone is underwhelming in this market"
Cons: "Quality of food and service"

Pros: "Great crew, good in-flight movies. Good food."
Cons: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."

Pros: "Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach."

Pros: "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Cons: "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."

Pros: "Excellent service!"

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"

Pros: "Top crew very friendly and professional"
Cons: "Business class food was bizarre for breakfast - a Mexican taco??? Asked for eggs from economy to be back later up"

Cons: "Bad entertainment system"

Pros: "Good collection of movies"
Cons: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."

Pros: "While seats were close together (little knee space), the plane was 1/2 full, so lots of space in adjoining seats. Nice crew."
Cons: "Delay in boarding - not clear why. Can never get the wireless entertainment system to work."

Pros: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Cons: "Nothing"

Pros: "Top glass airline"
Cons: "I lake food and good service crew"

Cons: "Why do I have to get a new boarding pass in London"

Pros: "I thought the airline amenities were excellent and it was a seamless process getting on the flight. The flight attendants were very warm and accommodating. I felt immediately welcome as soon as I got on the flight. I liked that they were playful with my son and engaged him."
Cons: "Nothing. We did leave a piece of luggage on the plane so hoping that things turn out okay."

Cons: "Staff"

Pros: "Flight was close to being on time. I was able to get a lot of sleep on the flight."

Pros: "Free drinks! Lots of food and good entertainment. Glad to have a free blanket and headphones as well."
Cons: "Economy seating wasn’t that comfortable"

Cons: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Pros: "I loved how the airline crew were very accommodating. This was an awesome experience. A+++"
Cons: "I have no complaints."

Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."

Pros: "Seat is very comfortable"

Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."

Pros: "I was very impressed by the generosity you show concerning food och drink. the staff was kind and glad."
Cons: "I never understood how to connect the earphones to the screen so I couldn't ser any movie. But - I could have asked the staff of course ..."

Pros: "Entertainment selection Cabin Service associates were very good WiFi service available"
Cons: "The planes are old and tired, new 787s on this route are long overdue. Thomson's premium service is an improved offering over Virgin and offers more inclusive extras such as lounge access. There is no wonder wall on the 747 only a wonder "basket" If you are flying from Gatwick, upgrading to premium isn't worth it. Go to upper class or fly with another airline. Check in was quicker for Economy passengers and it proved a challenge to work past the economy passengers during boarding to get to the premium agent."

Pros: "The Business - was The Business! Loved it."

Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."

Pros: "Dinner was fantastic! Excellent meal. Flight crew were terrific as well."
Cons: "Dislike the recent removal of onboard snacks. It's a very long flight. Nuts or chips or cheese and crackers would be very helpful. Had no idea this service was discontinued until way into the flight. Not sure why it was stopped. Btw I don't believe this was a Virgin Atlantic flight, I believe it was Virgin AUSTRALIA. Think you have names backwards on survey."

Pros: "The people at Check-in were fantastic - found out you have to check-in more than an hour before flight. They close an hour before to taking bags for international flights. Although right at an hour was late, they reopened for us."

Pros: "great food and service!"
Cons: "It got a little cold in the cabin for a few hours."

Pros: "The boarding and the overall flight experience was quite good."
Cons: "There were movie options such as Sully and Deepwater Horizon, which I think are unsuitable for flights. Overall, the movie options could have had more variety."

Pros: "Superior comfort, class, and style. The crew was friendly and accommodating, the pilots kept you up to date with flight info and departure/arrival time (and kept the seat belt light off almost the entire trip), the food was delicious and offered throughout, and the entertainment was top notch. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). SERIOUSLY the best airline."
Cons: "Absolutely nothing. For a long haul flight, Virgin Australia is TOP NOTCH!"

Pros: "Non stop"
Cons: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Pros: "Very happy with everything"
Cons: "Air conditioning"

Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."

Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."

Pros: "Great service, tons of food"
Cons: "This VS007 flight is in an old Airbus that needs a major overhaul, especially compared to newer planes in their fleet. The screens are hardly visible, the movie selection more limited, the seats old, and no electrical outlets for a 11hr flight is just not acceptable these days!"

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Pros: "The crew."
Cons: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."

Pros: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Cons: "A bit better options with movies and music in the entertainment department."

Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."

Pros: "Friendly service. Safe, on time flight."
Cons: "Chicken lunch was just so-so."

Pros: "New boarding system of putting your hand luggage on ready was good."
Cons: "You have to pay for food and entertainment even though flight over 4 hours."

Pros: "Great food and movie offerings. On time and courteous staff."
Cons: "Cramped chairs- less leg room than Delta. Also, annoying that buying through Kayak left us without a code to be able to check in online, meaning we were left to be assigned seats at the airport."

Pros: "a very good experience Felt as if the crew cared"

Pros: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Cons: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Cons: "The plane change in LA was confusing & not very clear."

Cons: "People wiping down their seats during the flight .... how silly"

Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Cons: "Nothing"

Pros: "Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks"

Cons: "We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself."

Pros: "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
Cons: "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"

Pros: "Crew very friendly and courteous"
Cons: "Would’ve been nicer to have lunch rather than breakfast"

Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Pros: "Yes"
Cons: "It was well executed flight"

Pros: "Very good complimentary lunch - veggie wrap. I was surprised by the quality. Also I like the plane design - there are places to stand while waiting for the rest room, so you are out of the aisle. WiFi worked."
Cons: "Wish they didn’t charge extra for seat assignment."

Pros: "Crew ok . Seat not so comfy"
Cons: "Food"

Cons: "On my opinion Delta is one of the best airlines. Staff are friendly and they made me feel service. They are really nice and they.take care of been on time and anything you ask them they are there to answer. Great airline"

Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"

Cons: "Seating poor — crowded and little leg room"

Pros: "Crew were cordial and attentive."
Cons: "Entertainment system. Seats comfort on Boeing Jets. Customs is Munich is to slow. Many German employees walking and standing around while passengers were confused as to where to go and how to proceed."

Pros: "Good movies and tv selection. Seat next to me was empty, so that was great."
Cons: "Nothing"

Pros: "Nice plane staff"
Cons: "Very hot airport. Having to load plane outside (hotter on tarmac). Then Delta being 3.50 hours late. Sitting in a hot airport for 6 hours. Not my idea of fun"

Pros: "Excellent gate personnel, spacious and clean plane"
Cons: "Some crew members were a bit curt"

Pros: "Crew were very friendly specially with my 6yrs old daughter"

Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Pros: "Everything was great, easy boarding, great idea (board ahead of your zone if you check bag free at gate), courteous staff, good food choices, arrived ahead of schedule, good movies."

Pros: "Nice flight attendants"

Pros: "Nothing."
Cons: "This is the second flight in a row in which Delta has either cancelled or rescheduled my flight at the last minute. Last time I was stranded in the Atlanta airport overnight waiting literally all night for them to return my luggage (which never came, and then was late even to my final destination). I will not be using Delta in the future."

Pros: "Close to on time"
Cons: "No peanuts! Why can't they be an option? 4 hour flight and all we get is snacks? pretty cheap!"

Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"

Cons: "Customer service was lack luster..."

Cons: "No entertainment. Wifi didn't work."

Cons: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."

Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."

Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"

Pros: "movie choices are great"
Cons: "the people sitting behind me kept talking about dying from the aircraft, it makes me uncomfortable."

Cons: "Boarding process was horrible, it was first class, priority, zone 1 and then all other zone. There was no order. Flight was delayed. Had a 3 hour delay on the tarmac!"

Pros: "Good snacks and movie selection. Seats were spacious and comfortable"
Cons: "Delayed flight, confusing boarding, and not the friendliest flight attendants"

Pros: "Crew"
Cons: "Having delayed flights"

Cons: "The airport crew at the check-in desk was rude"

Pros: "I was able to do my check in and seat picking fast with no problem"
Cons: "A lot of the airport employees and staff negative and Grouchi mean attitude but does not take away nothing with the airline company staff very helpful and positive people"

Pros: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."

Pros: "Nothing."
Cons: "Delayed multiple times. I have been traveling 13 hours and am still not in London."

Cons: "I understand delays happen, but Delta delayed the flight significantly and only informed customers around the time they had arrived at the airport - especially for an early morning flight, where you are counting on being able to sleep on the plane ASAP, that is absolute hell. If they had messaged even 30 mins earlier, we could have rescheduled our cab and slept at the hotel given we were on 2 hours sleep. We received the text 3 minutes before we arrived at the airport and tried to sleep on benches as the front desk kept delaying the boarding time by 20 minutes 4 times, each time exactly at the previously extended ETD, which is far more frustrating than if they had just extended it once by 80 minutes so we could legitimately relax."

Pros: "Boarding was easy and fast"
Cons: "Seats were cramped"

Pros: "food was surprisingly good."
Cons: "the flatbed seat is very narrow and not comfortable. The crew took a long time to remove plates after the meal was eaten."

Pros: "Wonderful staff, very helpful after our plane was diverted"

Pros: "Flight crew were excellent and very helpful with my kids."
Cons: "When I arrived at my destination, my bags did not make it with me. When I called in the morning, they said they would not be out for delivery until 11:30 am and had a 6 hour delivery window. I told them to hold the bags and I would pick them up myself."

Pros: "The crew was really fantastic the service was very good."

Pros: "This was a routine fight that was handled well but Delta and crew."

Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"

Pros: "- took off and landed :) - negligible turbulence - captain's skill in landing in foggy Seattle weather was impressive. - coffee actually wasn't bad this time."
Cons: "- no individual displays - no individual air vent (this must have been a really old jet) - *very* cramped seats. I'm 6'2" and I barely fit in economy. The second someone reclines I'm in for an uncomfortable flight."

Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Cons: "Everything was OK"

Cons: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Pros: "Yes"
Cons: "Everything was good"

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"

Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Cons: "They left my bag off the plane. Ridiculous."

Cons: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Cons: "Inflight was better than I expected. But needs upgrading air crafts."

Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Cons: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Cons: "Our lougage did not arrive"

Cons: "Nothing special"

Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "kLM staff was great."

Cons: "You are almost always late!"

Pros: "Everything excellent. Comfortable seats in business."

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Great service"

Pros: "Friendly staff, good service and on time departure/arrival."

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pros: "Booked extra room seat which gave me good room for seating"

Pros: "Very friendly service!"

Pros: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Cons: "OLD plane without comfort or entertainment"

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pros: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Cons: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pros: "Same as above"

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Pros: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Cons: "The stinky guy behind me, but that's not the airline's fault."

Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"

Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Pros: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Cons: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Pros: "Early departure, and early arrival at our destination."

Cons: "i was somehow ‘offloaded’ from a seat that i paid extra for."

Pros: "On time & well organized"
Cons: "All good. Average service, or lack thereof, for American carrier"

Cons: "Cleanliness of airplane. Vents and tray tables were very dirty"

Cons: "The time of the flight was super late. I wish we could have left earlier. All other aspects were fine."

Pros: "Flight was canceled."

Pros: "Crew was amazing but the seats were small and had very little leg room"
Cons: "Food service and beverages were mediocre at best"

Cons: "Service for people not able to sleep on the long haul"

Pros: "One flight attnedant made the flight fun."
Cons: "One of the movies I chose to watch on the built-in screen kept pausing/skipping, making the video out of sync from the sound, causing me to rewind the movie a lot to get the sound and video synced up again."

Pros: "Seats were okay—good leg room."
Cons: "Exhorbitant baggage fees!! Will never fly Brussels Air again as a result."

Pros: "Good communication from crew concerning updates and ETAs."
Cons: "Service was a bit brusque at times, but never unkind."

Pros: "The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that."

Cons: "When boarding we were suddenly told that we're not allowed to take any carry-on and all this without prior notice as far as we knew. They just told us bluntly, our tickets are not eligible for any carry-on which ticked us off and they wouldn't budge."

Pros: "This will make a good story about how bad flying had gotten and United is really a much worse airline than I remember. I think their CEO is incompetent and I can only hope that they drag me off the plane to get some sort of compensation."
Cons: "Not arriving at my destination"

Pros: "Everything"
Cons: "N/A"

Cons: "flight delayed by 3 hours. no reason given- effected subsequent schedule..."

Pros: "Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok."
Cons: "Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack."

Pros: "No one booked the aisle seat and for the first time in 10 years I flew comfortably!"
Cons: "We walked from one end of terminal C to the other after already having the gate changed twice!"

Pros: "The plane was nice and in good shape. They had beverage service for a very quick flight which is nice. Can't rate food or entertainment because only hour or so flight."
Cons: "It was freezing in the plane and I'm never cold. When I asked for a blanket they had none!!! They had just announced whatever they can do to make your flight more comfortable ask them. Not true, just words. Disappointed after the great treatment after flying ANA."

Cons: "Not enough choices for dinner. It was salmon yuck"

Cons: "The flight was delayed for nearly 3 hours!!!!"

Pros: "Excellent trip. Took basic economy. Only like needed to pack for weekend. Got the job done."
Cons: "No frills. It wasn't needed but gotta think of something to put here."

Pros: "It was on time."

Pros: "Comfort"
Cons: "Late departure not good with wheelchair disability services"

Pros: "Crew helpfull"
Cons: "Seats had less leg room Seat belts seemed to be made for someone with waist size 30."

Pros: "Friendly, attentive crew made being scrunched in economy much pkeasanter than on other trips. They seemed to like their work, each other and us! This is not always the case."
Cons: "Trouble getting in-flight entertainment screen to work. Crew member Rick rebooted it for me and the problem was solved."

Pros: "Nothing again!!!"
Cons: "Having to fly to LHR to get home, even that flight was delayed. Typical United methinks."

Pros: "The staff was nice and courteous"
Cons: "The flight was almost 7 hours late. United offered nothing to help the situation. Had to pay for entertainment and food."

Pros: "Even though our departure was delayed for about half and hour, we got to SF at a reasonable time."
Cons: "Seats too narrow. Not much for the added cost to Economy Plus. The deboarding of passengers from plane was very slow."

Pros: "No entertainment due to short flight"

Pros: "Nothing"
Cons: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"

Pros: "Boarding was quick and efficient."
Cons: "It seemed that there was a lack of preparedness before taking off from each stop."

Pros: "Entertainment options were great, the crew was super friendly, and the food was surprisingly good."
Cons: "Seats seem to get smaller every time I board, and despite flight information stating there were power outlets and wi-if, there was neither."

Cons: "Flight Attendant was REALLY late. We had to delay boarding to wait for her. 15 minutes. then it took longer to wait for gate check -- green tag bag - than if I had checked the bag. when we finally got the gate check bags and headed through customs the checked bags were all on the carousel. And I have Nexus. So Customs was 3 minutes. NOT a good process. Figure it out YYC international terminal!!!"

Pros: "Nice, friendly personnel. Plane was fairly comfortable. Made up some lost time due to late take off."
Cons: "Late departure."

Cons: "This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!"

Pros: "The flight itself was fine. Check in at the airport with United was terrible. The United agent on duty (Sandra Mcelroy) was rude, slow to process us, extremely inattentive. She either didn't know how to or was unwilling to verify our infant in arms' ticket, check our baggage, or receive a cash payment for our checked bags after she sent us to the kiosk for a third time. She never greeted us and only addressed us when absolutely necessary but had plenty of time to talk with her coworkers. It took nearly an hour for her to process our check in. She actually made another customer cry."

Pros: "Everything went fine no problems and it was XMAS eve"

Pros: "Everything was great! :)"
Cons: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("

Pros: "Flight left and arrived on time. Good service on board."
Cons: "For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel."

Pros: "Flight was fine."
Cons: "Didn't actually fly to Indianapolis due to missed connection, flew from LAX to SFO to ORD to IND. Two days to get home from Los Angeles."

Pros: "I was scared until the young man who sat beside me helped me out. He was a military man . ."
Cons: "The bumpy ride! The take off and the landing ..."

Pros: "Even though the flight was a little delayed, the crew really did their best to get everyone boarded as quickly as possible! They were all very nice, and the little snack was delicious!!"
Cons: "It really was a positive experience. Like I said, the flight was delayed 45 minutes, but it really wasn't bad at all."

Pros: "Great customer service, loved the Halloween outfits.!"

Pros: "Ticket agent got us on a Delta flight."
Cons: "Flight was cancelled."

Pros: "No delay! Earlier then expected."
Cons: "Not to comfy."

Cons: "No good snacks to even pay for didn't have time to stop and eat in the airport"

Pros: "Pilot was great in keeping us informed. Flight was late getting in, then in line with a lot of planes waiting to take off. Then at O'Hare our gate wasn't ready and had to circle. And then we were at the gate farthest from baggage claim. At least the was relatively smooth."
Cons: "See above...lateness of everything"

Pros: "It was a routine cross country flight! Smooth boarding, deplaning and good service from the Crew."

Pros: "Flights were on time, no delays."
Cons: "Three hour Houston delay; I accepted a change in scheduled flights with less delays and $300 compensation, but the offer was withdrawn without explanation. And had to switch seats in the first leg to redistribute weight."

Read more about Virgin Atlantic
COVID-19 information

Safety measures for airlines flying from Lexington to Birmingham

Airlines flying from Lexington to Birmingham have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Lexington to Birmingham

Mandatory masks

Masks required on board, masks provided on flights from Lexington to Birmingham

Social distancing seating

Middle seats unavailable to book on flights from Lexington to Birmingham

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Lexington to Birmingham

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