Find cheap flights from Lihue to London Heathrow Airport

LIH - LHR

Find cheap flights from Lihue to London Heathrow Airport

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Lihue (LIH)
London Heathrow
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Top 5 airlines serving Lihue to London Heathrow

Scores according to KAYAK customer reviews

8.0
Virgin Atlantic
Overall score based on 1,567 reviews
8.2
Boarding
7.7
Comfort
8.5
Crew
8.0
Entertainment
7.7
Food
Airline reviews

Pros: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Cons: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."

Pros: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Cons: "Seats were tight."

Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."

Pros: "Fast boarding and nice staff. Food selection was ok"
Cons: "One item missing from menu (unavailable). Issues with entertainment system. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry"

Pros: "Everything was as or better than expected. Did not have high expectations, because price was so much less than other airlines. Crew was friendly. Was pleasantly surprised all was good. Was expecting extra fees, (from reading reviews) but had none. Virgin checked bags all the way through, even though tickets were unrelated (and my online checkin said I would have to recheck baggage for second flight)."
Cons: "Seats are small in economy. I was lucky it was not a full flight, so I had two seats. The entertainment system was a. It confusing to manage, but the choices were good. Food was ok; but not worse than would expect."

Pros: "Easy and on time boarding."
Cons: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Pros: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."

Cons: "Once In London, we were told by British Airways that was flying us to Nice that Delta had “lost” our infant electronic ticket - It took 1.5h to get new ticket reissued! We missed our connection and had to wait 3 more hours for the next flight - We were somewhat lucky as multiple flights were delayed/cancelled that day - I will avoid using Virgin Atlantic in the future as they need Delta and British operate their flights and this makes it prone to issues like that"

Pros: "Seat is very comfortable"

Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"

Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"

Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"

Pros: "Quantity of food was less for the dinner time..but overall experience was good.."

Pros: "Safe flight, good crew"
Cons: "Food quality was poor."

Pros: "Just the food and boarding was fine."
Cons: "Everything else was bad. I think crew were a little rude!"

Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."

Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"

Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"

Pros: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Cons: "Sound didn't work on some of the entertainment choices"

Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."

Pros: "The service went a mile farther. It is my favourite airlines!"

Pros: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."

Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."

Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."

Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."

Pros: "Professionalism value of service"
Cons: "let me think...."

Pros: "Entertainment had a good selection"
Cons: "Seat very narrow. I'm a 5'5" 135 lb female."

Pros: "It arrived on time"
Cons: "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."

Pros: "Staff excellent - Inflight screen useful."
Cons: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."

Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."

Pros: "Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers."
Cons: "Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant)."

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Pros: "The crew."
Cons: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."

Pros: "nothing"
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."

Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."

Pros: "Pleasant, helpful staff at check-in and on flight"

Pros: "a very good experience Felt as if the crew cared"

Pros: "Courteous flight attendants; good cockpit crew"
Cons: "Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat."

Pros: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Cons: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"

Pros: "The crew were wonderful."

Cons: "This was actually a Delta flight (code sharing). The airplane was very dirty and the seats were uncomfortably small. I am 5'3" petite lady so I can't imagine how terrible the flight must have been for others. The meal was awful but I don't expect anything these days."

Pros: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Cons: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."

Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."

Pros: "It was a lot faster than originally predicted."
Cons: "The inflight entertainment system kept glitching and needed to be reset a few times"

Pros: "Attentive, friendly crew"
Cons: "Delay, small seats"

Pros: "Very friendly and professional staff. Clean cabin."
Cons: "Not the most comfortable seats. Dinner not very tasty."

Pros: "Food was great. Complimentary wine a nice touch."
Cons: "The leg room was so short. There would be no way to do the safe landing positions. and the head rest forces your head forward. Very uncomfortable."

Pros: "Great service"
Cons: "Friendly crew"

Cons: "3 1/2 hr delay"

Pros: "Dinner was great"

Pros: "Crew and service was amazing"
Cons: "Paid $28 for internet and it didn’t work"

Pros: "Cabin crew and entire experience was phenomenal. Cannot recommend Delta more!"
Cons: "Nothing"

Pros: "Crew was amazing"
Cons: "Food could have been better, seat was uncomfortable."

Pros: "Crew, food, flight."
Cons: "Could always use a wider seat. I just hate having my hips touching a stranger for the whole trip."

Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Cons: "Wonderful"

Pros: "Good snacks, comfortable flight."

Cons: "Best option across the pond"

Cons: "Seats hardly recline. Very difficult to sleep in this red eye flight."

Pros: "Some of the crew members talked loudly in the galley all night long. Mostly gossiping and complaining. We had the last seats next to the galley, so it was frustrating to not have quiet and be able to sleep. This was a flight run by Delta for Air France."
Cons: "The food was horrible."

Pros: "We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy"
Cons: "Fix broken seats and tv screens"

Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."

Pros: "Lisa @ the Boston Delta check-in counter is AMAZING! She's super helpful and essentially saved our vacation! Her coworkers say she's the best and I couldn't agree more! Delta is very lucky to have someone like Lisa on their team!"
Cons: "Nothing to complain about! If I really head to be picky maybe the in-flight meals were smaller than I expected. But again, nothing that bothered me"

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Cons: "Noise in cabin unable to sleep"

Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"

Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."

Cons: "It was a 1.5 hour late leaving San Diego (6am flight), one of three bathrooms out, no coffee or tea (wtf?), we circled Atlanta for an hour, ran out of gas, landed in Pensacola, no information, missed the flight to DC ... And it's not even noon"

Pros: "The plane left on time if not a bit early."
Cons: "With the exception of 1 really nice flight attendant all the others were extremely moody and not helpful. I didn’t see one of them smile through the whole flight like they were just going through the motions. I’ve worked in jobs where you have to deal with the general public but you have a job to do and must smile and do your best to be helpful. I felt intimidated to even ask for anything like I was wasting their time. I love flying Delta and this was my worst experience yet."

Pros: "The staff"
Cons: "Nothing"

Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"

Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."

Pros: "Quick and easy boarding. Quick flight"
Cons: "Audio entertainment quite limited"

Pros: "Staff are nice, and helpful"
Cons: "Take far too long, efficiency is extremely poor, missed flight due to luggages being lost, requested vegetarian meal, when booking, confirmed at gate but didn't have me on the list for special meal. ECONOMY class has nooo room for a long flight...and no entertainment only 3 choices for western."

Pros: "Food good, wine OK"
Cons: "Discomfort bad"

Pros: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
Cons: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"

Pros: "Staff was friendly"
Cons: "Plane was tiny"

Cons: "Price to get a little more space"

Pros: "Crew was very helpful."
Cons: "Food was terrible and check in can be more organized."

Pros: "I booked via Kayak using Virgin Atlantic shared out to Delta. Check was confusing as both airlines used different flight numbers. When I went to check in with Virgin Atlantic they told me to go to Delta. When I went to Delta they told me to go back to Virgin Atlantic. I wound up checking in with Virgin Atlantic. Everyone was very polite but check in was confusing. Everything else was wonderful. Cutomer service was great from beginning to end."
Cons: "Check in."

Pros: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Cons: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Pros: "Delta has a pretty good entertainment system. Lots of movies to watch and the system works well."
Cons: "Seats are very tight and uncomfortable. The food was horrible. Tasted like a $1 frozen meal that was microwaved til mushy. It was chicken but I couldn't tell you more. And flight attendant helpfully described it as 'chicken'. Breakfast was a cold roll, a piece of cheese and some awful yogurt. This was the most unbearable 8.5 hours of my life."

Pros: "Crew were good, flight on time, free drinks"
Cons: "Nothing"

Pros: "Movies"
Cons: "Seats are in humane"

Pros: "Thomas our steward was excellent."

Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."

Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."

Pros: "Everything that British Airways tried to do to help us when Delta didn't want to take ownership for their screwups!"
Cons: "Not only did we miss our Delta connection but when Delta rebooked us on a British Airways flight they refused to help when British Airways could not access our tickets. they kept saying since it was Virigin Atlantic who we originally booked through that VA woulkd have to fix it, even thought Delta was the actual carrier and the ones that did the rebooking onto the British Airways flight"

Pros: "on time"

Pros: "My Delta flight was a code share with Virgin Atlantic. A pleasant flight overall with my first impression being an airline with current popular music playing in the background and flight attendants cheerful. Since I was traveling alone, I opted to not purchase my seat prior to my flight date, instead I chose my aisle seat within 24 hours for free. I checked in my one bag and found out I had pre-checked so my security check went so smooth at the new terminal 2 at LAX. Looking forward to my flight back on June 15."
Cons: "Had a toddler behind me crying and screaming the last 40 minutes of landing into Heathrow because she couldn't sit on her mother's lap and made it quite unbareable for all of us in the vicinity. Wondering if there was an alternative way to handle the situation."

Pros: "Getting on board was smooth and efficient. Service was friendly on flight. Arrived on time."
Cons: "Not applicable."

Pros: "Everything was just right"

Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."
Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"

Pros: "The amount of movies to watch"
Cons: "Seating not enough room, couldn't use the overhead lights for 7 1/2 hour flight. Ridiculous."

Cons: "The food was supposed to be hot chicken was served cold"

Pros: "Entertainment was great. Many options"
Cons: "When we arrived for check in we were told we did not have seats assigned, even though I had picked seats previously. At the gate we were told the flight was very full so we would not be able to sit together."

Pros: "Online check in was very good. Liked the ability​ to select free seats ahead of 24hr window. Liked being air side for the whole trip Detroit airport Terminal A was good. Free WiFi 50mb + awesome. Crew were friendly and efficient Will do this trip again."
Cons: "Seat always seem uncomfortable after 3hrs anywhere! And more leg room would always help. Food was OK liked the choice of 3 meals difficult to do quality food for 200+ but keep trying to improve"

Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"

Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."

Cons: "Security in Frankfurt - long lines"

Pros: "Nothing"
Cons: "Everything"

Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"

Pros: "Comfortable seats"
Cons: "Meals and entertainment"

Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"

Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."

Pros: "Friendly crew, great food, comfy seats"

Cons: "Delay and food was bad"

Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."

Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"

Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."

Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"

Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"

Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."

Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"

Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"

Cons: "Check-in process. Baggage fees."

Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."

Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("

Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."

Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"

Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"

Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"

Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"

Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"

Cons: "N/A"

Pros: "They held the gate for us as we got there about 14 minutes before departure."

Pros: "Nothing"
Cons: "Delay"

Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"

Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."

Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."

Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Pros: "On time and smooth"

Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."

Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"

Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"

Cons: "Flight had no movies/in-flight service. Departed an hour late."

Cons: "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."

Cons: "Entertainment didn't work"

Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."

Pros: "No real complaints. Pretty decent international coach service. This was a code share on United. Vegetarian meal exceeded my rather low expectations. Entertainment was top notch... plenty of movies to choose from."
Cons: "My only critique is that the crew could have been a lot friendlier. I am always very pleasant to the crew and expect the same in return."

Pros: "The service and quiet ride"
Cons: "The headphones did not work"

Pros: "Arriving early Decent food"
Cons: "Taking off late"

Pros: "The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!"
Cons: "The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of."

Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."

Pros: "The plane was new and very comfortable. Service fair."
Cons: "The food was horrid."

Cons: "Boarding was a little chaotic. Could have been more organized."

Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"

Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"

Pros: "Great food and movie selection - awesome distraction from my usual flight anxiety."

Pros: "fly was on time, good service, food and entertainment."

Pros: "nothing since I didnt fly finnair"
Cons: "I did not like anything since both flight to and from was with airlines I actively decided i didnt want to fly with"

Cons: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"

Pros: "My business class flight"

Pros: "Boarding, staff, service, arrival all great"
Cons: "No issues"

Pros: "Dame coments"
Cons: "Same coments"

Pros: "All good! Nice staff. Easy travel."

Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."

Pros: "it was an american airline flight. good trip"

Pros: "I liked the crew, they were nice and tried to help, food and refreshment was good."
Cons: "1) Flight from Dallas delayed and caused me to miss the connecting flight from London to Vienna. 2) Monitor for the entertainment not working AT ALL. Crew tried to reset it multiple times, but it didn't help. So flight was longer due to delay and I was looking at the BLACK SCREEN entire time. 3) I attempted to read my book. Since it was a night flight and overhead lights were off to prevent disturbance, I needed to use reading light. Well, the reading light was not working. I called a flight attendant to assist me. She tried to help me, but confirmed that it was out of order. 4) There was not information regarding terminal for my connecting flight. Captain kindly referred us to look up this information on our individual screens. Mine was not working, neither was the screen of the passengers next to me. Not helpful at all."

Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"

Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."

Cons: "Food was nasty and they didn't have a non dairy option"

Pros: "The crew relax and smile"
Cons: "very small seats"

Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"

Cons: "Missed flight at london. Had to go to abu dhabi and Hyderabad. Very bad service"

Pros: "Slick boarding"
Cons: "No movies on way out."

Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."

Cons: "Flight was oversold, was bumped to the next flight."

Pros: "Constantly good AA service"
Cons: "The chairs have to be better for a 7h flight"

Pros: "Everything."
Cons: "Nothing."

Cons: "I am very disappointed in my flight. I am 6'7 and paid for an exit row seat. When I got to the airport they gave me a different seat with no leg room. They told me they changed planes and there was nothing they could do to help me. I tried again at the gate and again nothing. Will never fly again."

Cons: "No movies, no headphones, no wet wipes. Not your fault, but i missed my connections."

Cons: "Flight cancelled , no communication, the flight the next day delayed two hours and we where given four different gate numbers for the flight, walked backwards and forwards trying to find the correct gate with my children."

Pros: "The entertainment was pretty good . There was a good variety of movies and music"
Cons: "the cabin was extremely small, absolutely no leg dpace unless you were in first class, specially if you are a taller person."

Pros: "The flight attendants were on top of everything. Very friendly and helpful. The movie selection was great!"
Cons: "The seats were itchy which was a bummer for a 9 1/2 hour flight."

Cons: "That small space!! This is a long flight and you have no room to move around at all!!!!!"

Pros: "Not much."
Cons: "Plane was delayed 6 times for about 6 hours total, ruining my plans for the day in London. This is unacceptable. I would like at least some sort of retribution."

Cons: "Due to massive British Airways lines at the Heathrow connection, our 3 hour layover wasn't long enough. By the time we checked in for our second flight, it was so late they had removed us from the flight. They didn't tell us this though. We made it to the gate on time but then the flight was delayed an hour. When we finally went to board, we found out. They put us on the flight but luggage didn't make it. Overall, a very avoidable situation."

Pros: "Great entertainment."
Cons: "Food was not very good. Leg room was lacking."

Cons: "I didn't get vegetarian food that I ordered over the phone and I did made sure that it said vegetarian Jain meal on the ticket that I printed. Very disappointed because no point ordering then. I paid $1234 for the trip. And I am traveling because of funeral."

Cons: "Seats too tight. No room"

Pros: "Checking in was easy. Luggage was really easy too between connections."
Cons: "Too many delays and American airlines took away my connection because the flight was delayed when iI was on time for my flight causing me to arrive at my destination 7 hours late."

Cons: "Flight 106 from JFK to London on Thursday June 16th was delayed 13 hrs due to a lost screw, realy, a lost screw. I lost 1 full day of my vacation and now have a new definition to being "screwed"!"

Pros: "Newer plane, excellent entertainment."
Cons: "Food did not taste good, service was average."

Pros: "In flight service."
Cons: "The first check in kiosk associate was turning us away because we reached 30 minutes prior to scheduled departure. However, by then they knew that they were going to be at least 1 hour 30 minute late. Then when kayak emailed us about the delay, the check in people let us in. Ultimately the flight was three hours late."

Pros: "Everything was smooth and on time. Great help from the whole staff!"

Cons: "I was suppose to be on a finair flight, showed up to the terminal and no one was there. Called finair and they took 45 min to let me know that it was actually an American Airlines flight. I would have never booked with finair if I knew this was the case because I hate flying with American. The seats were very cramped and uncomfortable. I will never fly with American OR finair ever again."

Pros: "The crew was very nice. The flight was delayed an hour and a half, so they already had angry people to deal with."
Cons: "The plane was very outdated and uncomfortable. The temp would go from very hot to very cold throughout the entire flight. International travel is already a pain in the butt. When you throw in uncomfortable seats, it's really bad."

Pros: "Nothing unique!"
Cons: "Seats not that comfortable. Movie choices limited and system old. Arm rests with controls very uncomfortable and poorly placed."

Cons: "Waiting in London over 8 hours becouce a flight to Oslo was canceled and they did not give me any earlier flight. So I was 4 hours too late in finland."

Cons: "Our flight was delayed and we missed our contacting flight. Also the video monitor did not work."

Pros: "Glad I got an aisle seat. Able to get up to the bathroom and to stretch."
Cons: "Didn't care for the food. Tight squeeze between rows."

Pros: "First airplaine was 1 HR late not ready for standard to fly from Chicago O'Hare ,second planie i Chicago had bathroom leak in 3 bathrooms, onother delay few hours. After total 4 hrs or so delay finnly we took off to London in third airplaine. Lost my connection to Warsaw. Had to wait onother 2 hours in London. Total 7 hours later landed in Poland. Uhhhhh. Not happy O'Hare airport."

Pros: "Nothing"
Cons: "One of the Worst flights for punctuality 3.5 hours of delays ! Missed all my connections ! Over 24 hours in waiting ! Will try not to use air Canada again!!!"

Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."

Pros: "The flight crew were great and very accommodating."
Cons: "A majority of the passengers on flight either barely caught, or missed, their connecting flight due to this flight being so delayed."

Pros: "We flew to Toronto on the rebooked flight and we were treated very badly by the gate agent who simply told us: Go see customer service, you are not on this flight' without even an attempt to explain why we could not get on to the flight to London. I think they do not respect their customers. Very disappointed with Air Canada' service."
Cons: "Nothing about our trip to London on Air Canada was positive. We had requested vegetarian meals for all our flights. They did not provide us any food on the flight because they did not have our names on the list for Vegetarian meals on the rebooked flight. Our experience with Air Canada was everything that is the worst in airline travel and customer service."

Cons: "See above."

Pros: "Crew was very helpful and nice, plane was new and in a very good condition. Flight was not fully booked so we could move around and take even 4 seats to lay down and fly comfortably."
Cons: "Boarding was over an hour later than it supposed to be. Toronto always has some " surprises" for passengers. Food could be better."

Cons: "Unhelpful crew,dreadful entertainment and dire food!"

Pros: "tout était bien - very good"
Cons: "all was good"

Pros: "Seats and crew in Premium Enonomy were great"
Cons: "Dinner was nice, but breakfast was lackluster at best - cold slice of banana bread was all we got after 6+ hours of flying! Also, I had a 60 minute layover in Toronto which is considered "legal", but I had to dash through the airport to make the flight and my luggage did not make it at all (and was not delivered to me until 38 hours after I landed in LHR). Would recommend NOT considering an hour ample time for a layover in Toronto going US to UK."

Pros: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"

Pros: "Smooth"

Pros: "At $320usd per person per direction, you can't beat the price thanks to whatever magical gremlins Kayaks employs to fix prices for them...we flew Air Canada and we'e very pleased with their fleets new addition of 787 dream liners. Do yourself a favor and find a flight on this aircraft. From takeoff to landing, there was never a question about our safety and comfort, and the sleek, organic aesthetic of the dream liner somehow met a new standard for both ergonomy and tech/entertainment. I especially found the sub ports in my personal screen useful."
Cons: "Transatlantic flights are too long. Hurry up Science, magic me up some low earth orbit/sonic+ future jets already...Jaesus..."

Pros: "Treatment to old passengers"
Cons: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"

Pros: "The plane, which was American-made. Smooth ride in the air, no baggage issues."
Cons: "The crying children in front of me, the hour and a half delay, and the late dinner service. Dinner came at 8:30, after staring at those with special meals eat and finish an hour before everyone else, they should wait with the rest of us. Breakfast was pretty lackluster. Their online app and check in is awful- they should hire new coders and UX designers to increase functionality."

Pros: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."

Cons: "Flight delayed due to engine problems..10 hours was a bit long though when you have limited vacation time."

Pros: "Very attentive crew, nice to have food on real china, very nice meal, very comfortable seats"
Cons: "Early impressions of good food were ruined by a dreadful "chicken" sandwich wrapped in cling film. What a terrible last impression. Unfortunately our flight was delayed 85 minutes. A pity that the apology never includes an explanation."

Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."

Pros: "Flight was only half full. It was a red eye from Halifax to London, so there were several rows with no one in it. That allowed me to move to a row that I could lay down in. Flight attendants were pleasant. Everything was included (ie, food, free checked bags, earphones for TV) Great value for money."
Cons: "I watched WTF on the in seat entertainment system but it was not formatted for that screen, it was too narrow and the sides were cut off so part of the action was not on screen. Pretty minor issue."

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Pros: "flight was fine pleasant flight attendants was late flight so slept a lot now much to add"

Pros: "I upgraded to premium economy which made a big difference. Lots of leg room, a menu, pre flight drinks."
Cons: "Airline lost my luggage."

Pros: "Nothin"
Cons: "IFE and food were awful. Space was cramped, lights left on for a night flight. AirCanada headphone rules are just dumb."

Pros: "The food."
Cons: "The stewardesses don't smile."

Pros: "Arriving early Leaving on time"

Pros: "Friendly crew very helpful. Not as loud as the last flight."
Cons: "So many people crammed into a small space. Needed more leg room and shoulder room."

Pros: "Good movie selection."
Cons: "3-4-3 economy seating in a 777 that was originally designed for 3-3-3 (2-5-2) makes for really cramped seating. This is in keeping with industry trends, but is regrettable. No brandy/cognac for alcohol selections."

Pros: "Great food and they gave us blankets and even free wine with dinner! I was also able to watch to new movies!"

Pros: "They've replaced the ridiculous entertainment system with a much better one."
Cons: "Unwise cost-saving efforts in the Vancouver Maple Leaf Lounge - obscure magazines only, croissants/pastries replaced with a loaf of bread, etc."

Pros: "Excellent and varied entertainment, very responsive crew"
Cons: "Boarding in Toronto was late, chaotic, poorly managed. Food was meagre, tiny servings of bland food for dinner, a slice of banana bread for breakfast. Hard to believe they couldn't do better."

Cons: "Bread dry and no choice . Fresh fruit would be refreshing"

Cons: "Like riding in the back seat of a corvette."

Pros: "Staff was great."
Cons: "Seat size made sitting a suffering, as I am quite tall, and was unwilling to pay the extra $100 dollars, which I felt discriminatory (as I have no control over how tall I am)."

Pros: "The crew was all wonderful, friendly and efficient."

Pros: "crew was nice"
Cons: "food, no warm towels"

Pros: "Very satisfied with the flight."

Pros: "Very pleased, the plane was very clean and new, entertainment options were great. The crew was fantastic."
Cons: "The food wasn't great. I had the pancakes and then a chicken sandwich, both of which were very average."

Pros: "See above"
Cons: "See above"

Cons: "Being next to toilets at bulkhead. People queing for bathroom in the extra leg space. I was on the outside seat and people constantly brushed past me and often grabbed hold of the moveable TV set in the dark to steady themselves knocking it. I paid extra money and had more problems. Listened to constant bathroom flushing and odors. Not ideal!"

Pros: "Entertainment choices on this flight/with this plane were endless, and you didn't have to pay extra for them like you do with Condor, for instance. The seats were relatively comfortable, in comparison to the way you are packed into some planes these days. Particularly liked the headrests that were adjustable side to side. It helped in this particular case the flight wasn't completely full, and so I had the seat next to me free."

Pros: "Nothing"
Cons: "Poor food choice and quality , comfort of seats"

Pros: "Most things where fine. Food decent for airline food, slight delay in boarding but still made our connection."
Cons: "Tried to signal stewards for another beverage but got no response. Lack of customer service."

Cons: "Please, Toronto: if you're going to have two planes scheduled to depart at the same time, DON'T put them right next to each other. We boarded at the same time as an Air Canada Rouge flight to Dublin, and not only was it chaos trying to figure out which line you were in, but the staff working the London side of the desk weren't paging over the loudspeaker which group was next to board. It was a mess."

Cons: "Because the flight was delayed, the car rental company let the car go to another customer. A substitute was provided after another 2 hour wait."

Pros: "The flight was more pleasant than I had expected because there was plenty of leg/knee room for me."
Cons: "No complaints."

Pros: "The movie selection...and that is about it really..."
Cons: "The fact that they tried bumping me from my flight without giving a reason. My connector flight (also an Air Canada flight) was delayed so much in Detroit that we got to Toronto with just enough time to board and deal with the bumping issue. Also, my luggage was already on the plane to head to London which noone was worried about if they wouldn't have been able to get me a seat. There was little communication between staff members and nobody seemed bothered by this especially with a late arriving plane that they should have known about and had a way to deal with this issue. The crew on the plan keep bumping into me even though I wasn't in the aisle and never apologized. Totally would give a zero or 1 star (at best if it would let me). Totally will not recommend to anyone and will try to not fly with them again if possible."

Cons: "Never made it. Would have missed my parents 30th anniversary if I hadn't bought a fresh ticket on another airline."

Pros: "Food was good, flight attendants were very helpful and friendly"
Cons: "Once in Toronto couldn't find anyone at the gate counter, flight delayed for 2 hours ( suppose to load at 11:15 and didn't even start loading tell 12:30). The flight didn't push from gate till 2am and flight crew kept saying that we were ahead of schedule. Poor service of the five different airlines I have flown"

Pros: "Wasnt a terrible amout of leg room for coach, and they had Star Wars: The Force Awakens as one of the in flight movies. Food was okay, although they didn't serve it until 1a.m. which was a bit annoying. Good service, very kind workers, and the alcohol was free! Not too many complaints."
Cons: "Didnt serve dinner until 1am. Kind of ridiculous."

Pros: "Been flying Air Canada trans-Atlantic since 2005 and must say that the airline has maintained its service and quality if not improved. Except for food all aspects were good from check in to boarding to inflight service!"
Cons: "Food was boring even though I was in business class!"

Read more about Virgin Atlantic
COVID-19 information

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