Find Deals on Flights from Lima J Chavez Intl to Rio de Janeiro (LIM - RIO)

The return flight was 1 hour delayed for no obvious reason.

It was a nice, smooth flight. The staff was highly professional and courteous. No major issues here.

I liked the idea of having in-flight entertainment from my own device but it was difficult for me to acess the lan app due to the lack of WiFi access

best routes to destinations in South America easy connections.

The boarding was accurate, the aircraft welcome was a nice touch, all the flight information was on time and excellent through the web site.

Meal overcooked and dry.

Very nice attention, good confort at the airplanes

Poor the service of drinks during the intercontinental flights

Pessoal de bordo atencioso.

Achei o avião um pouco mal tratado: Um assento de banheiro quebrado, o mapa com a rota não estava funcionando, os suportes para copos de alguns assentos retirados. Interior do avião muito quente. O ar condicionado só foi ligado na hora da saída.

good crew, good flight

vegetarian options for food need to be vastly improved!

Never got to take the flight

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

The service was great, the airplane was really comfortable and the selection of drinks made this a great on-board experience. The flight was on time which is really important when you have a connection.

When we arrived in Pan amazing there was no gate available, it took like 30 minutes to get a bus to pick up us from the ramp to take us to the terminal. The airline seemed a bit disorganized in this case. Knowing that everyone was taking a connection flight the airline should have been prepared.

Missleading information from COPA personnel at JFK Airport about to claim the luggage in Bogota or Cali. Secondly the last connection Bogota-Cali was not booked either by Copa or Kayak with Avianca Airlines, so after showing paper work and fighting with Copa we got 4 hour late flight. We were not the only ones, there were about 12 people with the same situation.

Crowed but flight was ok

Overall it was ok

Friendly crew except one lady. Perhaps she was having a bad day.

Waiting for 4 hours in the plane before take off.

Buena aerolínea salidas y llegadas en tiempo. Personal amable. Sin problema alguno.

Nothing

After a 2 hour check in line in the airport lobby, we ran to the gate, only for there to be absolutely no info available. Flight was then cancelled, 2 hours later. Re booking was an absolute nightmare. I will never fly LAN airlines again.

Tiny screen playing a single movie for the entire flight

The food on the flight was great. It's also nice to be able to recline the chairs so far.

The flight was packed full. Even though the chairs recline very far, that means you lose a lot of leg space when the person in front of you reclines. And there is also not very much leg room to begin with. The chairs are outdated (not nice fabric). Also, when the person ahead of you reclines their chair, you have to be very forceful in order to stow your tray table - it's actually a total design flaw. We got very mean looks from the women in front of us because we had to shake their chair so much in order to put away our tray tables. The air conditioning barely came out of the vent above my head, and the vent above my boyfriend's head was smashed completely so there was no air coming out of his at all. The flight was hot, and he was actually sweating.

Excellent service ,starting with the counter they make us feel welcome and the service on the fly is 5 stars,this was my first time flying with Avianca and I definitely will fly with Avianca again .

The confort of the plane, The crew was very professionals! I r like very much that Kayak sent us reminders about the intinerary.

Lo was satisfied with everything!

All was good and it was nice we got meals on both flights aince they were in lunch time

Nothing

Friendly Crew Got upgraded for frequent Flyer Status Nice people at check in

They made us check all of our carry ons because they were over 5kg despite the overhead bins being huge and able to carry 38kg per bin according to a sign in the bin. Each bin could fit approximately 2 bags so this just made no sense. Also, my seat light was broken and the cheese sandwich was inedible.

WIFI didn't work

Service by the flight attendants.

Good snack box and drink service. Seats were comfortable.

The flight started boarding 30 minutes late.

Timing

The plane

My sky miles don't calculate, they wouldn't upgrade me for less then 800 usd!! Asked for headphones never got. Osc next to me so no room they had to give he

I took the aisle seat, and the other 2 passengers never came so I got to lay down on the entire 3 seats. It was the best flight because of that.

The breakfast was kind of mediocre, the bread was cold, the cheese on top of the eggs was hard and the combination of eggs and pinto beans was kind of too strong for an early flight.

Their customer service is phenomenal.

It's the first time I fly with Avianca. On my way to El Salvador I had a very scary experience. I'm not sure how well their pilots are trained but it was a very shaky descend. I think that was with all Avianca landings.

flight left on time, transfer time in panama was short. panama is a good place to switch planes cause tjey dont make you go through security check again

they didnt have screens on seats

They damaged my luggage and items inside all wet and ruined.

My luggage got wet and ruined. Also I checked in online and assigned seats then they got changed so I called to assign seats and when we arrived to the airport they were changed again.

Maravilloso todo !

Food was not good. Accommodations were not good. Custom forms were handed out but no pens were available. Not helpful.