Pros: "Amaizing crew, the food was awesome above all it was served hot, I liked that."
Cons: "I have no complain, I enjoyed flying with them and will do so next time"
Pros: "Entire crew members, food, hospitality & aircraft !!"
Cons: "I couldn’t get my aisle seat & missing my Hindi movies.."
Pros: "Timely flight. Smooth and easy check in."
Cons: "The the business class seat outlet is more comparable to premium economy. Never seen 2,4,2 in a business class.."
Pros: "Fast and easy"
Cons: "Entertainment and bigger seating"
Pros: "Crew did the best they could."
Cons: "Flight was repeatedly delayed and until it became impossible to make my connection. Everything is rebooked and I haven’t left yet."
Pros: "It arrived early."
Cons: "Very very noisy young children."
Pros: "Smart way they did boarding kept a bunch of people from crowding around the gate. Maple snacks on flight were tasty."
Cons: "Really cramped seating."
Pros: "The crew members are nice and professional"
Cons: "The aircraft is out dated and less comfortable than an old bus. It’s time that ALL airplanes will feel as comfortable as a movie theater. And have screens and wifi .. and be comfortable to even take a knapp"
Cons: "Crazy cold all flight long, made me even waking up. They should have served gloves and hats."
Pros: "Boarding went smoothly.Discomport"
Cons: "Discomfort of small space"
Pros: "Boarding went smoothly for the most part."
Cons: "7am flight from Baltimore to LAX. How late in the morning does it have to be to get a cup of coffee? No beverages were offered until approximately 3 hours into the flight. No free snacks or purchasable snack options were offered. UNITED PRIVATE SCREENING WAS TERRIBLE!! Neither my companion nor I were able to watch any program or movie without constant freezing and buffering on our 1 year old iPads. It took me 2 1/2 hours to watch a 90 minute movies. Pathetic. Not ready for prime time."
Pros: "The crew was polite and caring. Always making sure I had what I needed. The organization for boarding was fast and smooth."
Cons: "The airline has to create a policy that control more the misbehavior of children on board. If children are not controlled properly, the environment becomes very disturbing."
Cons: "The plane was over 3 hours late, and then at landing we sat for 30 minutes waiting for a gate"
Cons: "The flight was delayed more than 4 hours. It was a bad experience with United."
Pros: "For once a United flight on timeh"
Pros: "Wide body jet on a domestic route has a wider cabin."
Cons: "Seat was uncomfortable, no PTV entertainment, you have to stream from the wi-fi using united app, but you have to pay for wifi to download it."
Pros: "I’m still in Lincoln every united flight other than those our of Chicago have been delayed by 5-7 hrs and or canceled it’s been the worst trip iv ever taken"
Cons: "I’m still in Lincoln every united flight other than those our of Chicago have been delayed by 5-7 hrs and or canceled it’s been the worst trip iv ever taken"
Pros: "Nothing."
Cons: "My seat was changed without my knowledge or consent and no one was able to tell me why or fix it. I spoke with a united customer service supervisor and have yet to hear from anyome about it."
Pros: "We were on time and the flights were excellent. Liked the way the pilot and the crew interacted"
Cons: "The United crew really needs an attitude check. How can someone be angry at 6 am?"
Cons: "There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you."
Cons: "That I never made it to Dallas and so lost my job. Thanks to unitrd."
Cons: "no food, no entertainment, tiny squished seats"
Pros: "crew helped me get on flight from standby list and were especially helpful at gate"
Cons: "at first they told me i would have to check carryon at gate even though i had measured it and kbew it would fit under seats."
Pros: "Nothing"
Cons: "We was almost 2hrs into the flight headed to Punta Cana from D.C. The plane was turned around and taken back to D.C due to air conditioning problems. Which made. I sense to me. I lost a full day or vacation, activities and private boat ride I was a guess speaker at."
Pros: "Nothing"
Cons: "The plane was freezing. I needed to put on socks--really wished I had packed wool ones. The seats were cramped and mine did not recline."
Pros: "Left gate 15 minutes on first flight out. Trip went pretty smooth other than that."
Cons: "Check in counter"
Pros: "The crew was very nice and no one got beat up."
Cons: "In-app entertainment is better than nothing. But free wifi would have been great. And the seats are horrible and hurt my neck and back."
Pros: "Earlier than scheduled. Enough space."
Pros: "Everything went smoothly there wasn't really anything to complain about"
Cons: "On my way back from New Jersey the flight gates changed without me knowing so I had to rush to my proper gate. But other than that it was fine"
Pros: "We departed on time and arrived at least half an hour early."
Cons: "The seats lacked those tabs on the side of the headrest that fold forward to help hold your head while sleeping and little leg room."
Pros: "Really easy flight from start to finish. Thank you!!!"
Pros: "Flight attendants could not have been nicer or more proactive."
Cons: "Wasted some 45 minutes while UA did paperwork for broken tray table. Really? You could not have done this beforehand?"
Pros: "The professionalism of the airline stewardess says that's what I like the most"
Cons: "I really can't say that I truly would call something I didn't like"
Pros: "The crew was very kind to everyone and it was a very pleasant flight!"
Cons: "The crew was rude and acted as if us being there was a nusence."
Pros: "Standard average flight"
Pros: "Leg room on exit row. Boarding was smooth... On delta usually the safety brief is funny and entertaining. United should try it."
Cons: "Lack of entertainment"
Pros: "crew members."
Cons: "got delay."
Pros: "Flew first class home from Rome. The Flight Attendants were fabulous! So nice and always asking if you needed anything. Always smiling. Cashed in all my miles and it was worth it!"
Pros: "Arrive on time at each gate"
Cons: "Needed more movies"
Cons: "No flight to Denver both ways wee cancelled & we were rerouted to Chicago which put an extra 2 hours on trip"
Cons: "Plane was delayed. Missed connecting flight. Rerouting made a one stop flight into a 2 stop overnight flight. Reached my final destination 15 hrs late."
Cons: "There was no food served as well as no entertainment"