Your crew was amazing! Friendly, and let my husband and I have a meal in back with them, because a boy got sick behind us and they took some time to clean him and our space up. Fantastic job we were both impressed.
Great except that seats were delivered only at the gate
It was...fine. Boarding worked okay, the staff was competent and sufficiently polite, and it was a nice Dreamliner aircraft.
Exactly as you would expect from an Israeli airline (written by an Israeli) - basic service while firmly polite. Don't expect anything extra - they are there to manage the flight, not to make your experience optimal (unless you consider the minimum of getting to your final destination - and then it is great!). They won't give you anything extra, won't pass around water , if you want it - go get it from the back of the plane. They want you sleeping and seated - and while I'm sure that other airlines want the same, here this is well felt.
I was scammed. I never received flight. I had to buy another flight. Airfare assist is a scam and by you using them makes your company fraudulent. please give me refund
The food consist of one sandwich for a trip approximately 4 hours.
crownded flihgt, use the self check in and bag drop service it saves 80% of waiting time!
The crew were incredible, especially with how unruly many of the travelers were. Loved the pots and hummus and the food in general. The leg room in economy was plentiful, which was a very pleasant surprise!
Did not expect too much, but an initiative to serve a small water bottle without asking for it would be appreciated. A small snack pack would be very nice too. Coffe any one?. Yes - you'll get an over heated chicken sandwich as the on board meal. Sorry - nothing to write home about.
The crew was fantastic, and it was croweded but roomy enough. But the sandwich was horrible and no entertainment at all which is difficult in a flight of more than 4 hours.
I had a sprained ankle and had to go down the stairs to the bus and then up the stairs to the plane. Food / dinner served cold
We had the best help ever from the airport workers who helped us check in and get our luggage through even though the checkout was closed. We had gotten so lost that a 90 minute drive became 3 hours. They were fast and courteous and even helped with our rental car. Thank you to them!
A bit more space? Not practical, I know. I felt squished in but part of that could have been the man sitting next to me.
It was chaotic. It was overbooked so we didn't have seats until the end but they turned out to be good seats. The gate was at the end of the airport. We had to get busses to the tarmac and board. It just seemed chaotic. Flight was OK. Food was not so good. Lufthansa used to be such a great airline and now as it's with everything else: If you have money you get comforts but if you don't then you end up below deck with the rest of the cattle.
Stop charging for alcohol overseas flights and start taking cash again not everyone wants to pay with card if the person is bigger give him seat on the outside seats not the middle in between the people is common sense and mainly if you fly for Lufthansa provides the sam service and experience...
The plane (Mitsubishi CRJ) felt old, creaking and not very new. The crew was okay. Hot water provision was broken so hot beverages could't be served.
The crew was very nice. The equipment on the 747 felt old.
Flight delays made me miss my connections. I almost missed my connecting flight because I had to get my luggage and go through immigration and then back into the airport. Connecting flight said it would be my problem if I missed it. I had to be rerouted through another city and came in 3 hours later than expected and had to hire an uber to get me home when I had everything planned out
Small plane, only two bathrooms, no screen for videos. Not wide enough seats
Very helpful crew, including airport people, getting us in wheelchairs and working so hard to get us where we need on time!
