Find Cheap Flights from London Gatwick to Bangkok Suvarnabhumi & other airports (LGW - BKK)

Great service

Not a thing

Plane was too hot.

Big delay in PEK

Better airlines

With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier.

I liked the cooperation of the crew.

There's no specific reason to dislike, but 1 thing that they changed my schedule now,

Staff helpful and courteous under difficult conditions.

People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit.

I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring.

Friendly flight, nice people

Food wasn't good.

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

Plane was too hot.

Crew was great. Boarding and deplaning was really fast.

The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight.