|Flights Arrive in||Bangkok Suvarnabhumi & other airports|
|Flights Depart from||London Gatwick|
|Airlines||Air China, Ukraine Intl Air, Emirates|
Pros: The service
Cons: The seats had a foot rest that, when not used, keeps hitting your shins and reduce the already narrow leg room.
Pros: Everything for me to reach my destination was simple easy and accessible.
Cons: Planes are not ment for 6'0 people, its very uncomfortable for sitt8ng down even when reclined to a certain degree. Its difficult
Pros: The service is good especially for a mother who carires baby
Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS
Pros: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.
Cons: Please see what was written above. There was nothing good about this flight.
Pros: Flight was on time. Helpful crew.
Cons: Poor food.
Pros: Flight was on time.
Pros: I liked receiving an extra food as we stuck on plan for extra 2 hours.
Cons: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience
Pros: Flight was fine. No complaints there.
Cons: I was slapped with a payment for baggage without knowing about it. I had gotten round trip tickets through kayak and for some reason one trip was allowed baggage but trip back was not. Tried to work it out but somehow kayak booked me for a round trip with bags going out but no bags coming in.
Pros: Professional behavior of staff and overall cleanliness.
Pros: Loved the service and the movie options.
Cons: The food was just okay. It was pretty bland.
Cons: There are 2 back to back flights and the Emirates counter at JFK is very small to handle the load. You will have to wait for more than an hour just to get the boarding pass. Even the online checking counter is very slow.
Pros: Food was not good at all. Crew response is poor for help. I pushed button for help and crew total ignored it. When I asked them when they came to serve food after 40mins, said they were busy to respond for help
Pros: They were very courteous and provided us with a solution with an overweight luggage so that we wouldn’t pay the extra fees. Flight was very smooth on the 777. Best flight ever.
Cons: Nothing negative about this flight.
London Gatwick (LGW) United Kingdom
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