LHR - BKK

$378 Find Cheap Flights from London Heathrow Airport to Bangkok

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Bangkok departing on 10/20. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Bangkok Suvarnabhumi Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Bangkok.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Bangkok.
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Flights Deals

Cheap Flights from Heathrow to Bangkok (LHR-BKK)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Heathrow to Bangkok that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Heathrow to Bangkok

Mon, Sep 8 - Sun, Sep 14
Hainan Airlines Logo
10:00 pm - 10:00 amLHR-BKK
30h 00m2 stops
Hainan Airlines Logo
7:20 pm - 7:30 pmBKK-LHR
30h 10m2 stops
$547Hainan Airlines
Find Deal
Fri, Aug 29 - Sun, Sep 14
Hainan Airlines Logo
10:00 pm - 10:00 amLHR-BKK
30h 00m2 stops
Hainan Airlines Logo
7:20 pm - 7:30 pmBKK-LHR
30h 10m2 stops
$554Hainan Airlines
Find Deal
Mon, Nov 3 - Fri, Nov 14
Shenzhen Airlines Logo
9:10 pm - 11:10 amLHR-BKK
31h 00m1 stop
Shenzhen Airlines Logo
7:30 pm - 7:10 pmBKK-LHR
30h 40m1 stop
$562Shenzhen Airlines
Find Deal
Wed, Sep 3 - Tue, Sep 9
Hainan Airlines Logo
10:00 pm - 12:20 amLHR-BKK
20h 20m1 stop
Hainan Airlines Logo
1:30 am - 7:30 pmBKK-LHR
24h 00m1 stop
$568Hainan Airlines
Find Deal
Thu, Nov 6 - Mon, Nov 24
China Eastern Logo
9:00 pm - 2:55 pmLHR-BKK
34h 55m3 stops
China Eastern Logo
3:55 pm - 5:30 pmBKK-LHR
32h 35m2 stops
$610China Eastern
Find Deal
Thu, Oct 2 - Wed, Nov 12
China Eastern Logo
9:20 pm - 12:40 amLHR-BKK
21h 20m1 stop
China Eastern Logo
1:55 am - 5:30 pmBKK-LHR
22h 35m1 stop
$613China Eastern
Find Deal
Sat, Nov 1 - Thu, Nov 13
Air China Logo
9:35 pm - 4:40 pmLHR-BKK
36h 05m1 stop
Air China Logo
1:30 am - 5:50 pmBKK-LHR
23h 20m1 stop
$631Air China
Find Deal
Wed, Nov 5 - Wed, Nov 12
Air China Logo
5:40 pm - 12:10 amLHR-BKK
23h 30m1 stop
Air China Logo
7:30 pm - 3:55 pmBKK-LHR
27h 25m1 stop
$639Air China
Find Deal
Thu, Sep 25 - Sun, Oct 12
Air India Logo
1:15 pm - 1:35 pmLHR-BKK
18h 20m1 stop
Air India Logo
8:50 pm - 10:15 amBKK-LHR
19h 25m1 stop
$684Air India
Find Deal
Sat, Sep 27 - Mon, Oct 6
Oman Air Logo
8:50 pm - 5:45 pmLHR-BKK
14h 55m1 stop
Oman Air Logo
9:00 am - 7:10 pmBKK-LHR
16h 10m1 stop
$698Oman Air
Find Deal
Expert advice

Expert advice for your flight from Heathrow to Bangkok

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Thai Airways

Royal Silk Class offers Thai cuisine options like green curry, with experienced and personable cabin crew.


Thai Airways offers generous baggage policy with at least 20 kg checked bags and lenient carry-on checks.

EVA Air

Royal Laurel Class offers direct aisle access and pre-order meals like signature rack of lamb.


EVA Air's Wi-Fi is available on widebody fleet, suitable for emails and basic browsing.

Read more about EVA Airby Robert Schrader
Airports
LHR

Heathrow is known for long security queues. Arrive two hours early for carry-on and more if checking bags to avoid stress.

Read more about LHRby Duncan Madden
BKK

Use the Airport Rail Link for a cheap, 30-minute ride to central Bangkok. Trains run every 10-15 minutes from 5 am to midnight.

Read more about BKKby Duncan Madden
Our travel experts
Robert Schrader

Robert Schrader

Expert on Thai Airways and EVA Air

Robert Schrader

Robert Schrader

One of the web's original travel bloggers, Robert launched his first site Leave Your Daily Hell in 2009. Since then, he's expanded into destination niche sites (one each for Japan, Thailand and Taiwan), in addition to having written for the inflight magazines of Singapore Airlines and Korean Air. Overall, he's visited nearly 100 countries, and flies business as often as possible.

Read more
Duncan Madden

Duncan Madden

Expert on BKK and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Useful Info

KAYAK's insights & trends for Heathrow to Bangkok flights

Get data-powered insights and trends into flights from Heathrow to Bangkok to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

What’s the cheapest day of the week to fly from London Heathrow Airport to Bangkok?

The average price of all round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London Heathrow Airport to Bangkok, look for departures on Mondays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Bangkok, Friday is the cheapest day to fly and Monday is the most expensive.

What is the cheapest month to fly from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport is May, where tickets cost $826 (return) on average. On the other hand, the most expensive months are December and July, where the average cost of round-trip tickets is $1,236 and $1,228 respectively.

How far in advance should I book a flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Bangkok Suvarnabhumi Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport, you should book around 7 weeks before departure. For the absolute cheapest price, our data suggests you should book 16 weeks before departure.

Good to know

Low seasonJune
High seasonDecember
Cheapest flight$378
Best time to beat the crowds with an average 12% drop in price.
Most popular time to fly with an average 31% increase in price.
Flight from London Heathrow Airport to Bangkok

When to book flights from Heathrow to Bangkok

Are your dates flexible? Find out the best times to travel from Heathrow to Bangkok based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking London Heathrow Airport to Bangkok flights

  • Can I book a direct flight from London Heathrow (LHR) to Bangkok Suvarnabhumi International Airport (BKK)?

    Thailand’s national airline, Thai Airways and the Taiwanese EVA Air both operate direct flights from LHR to BKK throughout the week. The airline operates out of London Heathrow. There are other, connecting flights operated out of LHR by airlines such as Swiss Air, KLM Royal Dutch Airlines and Lufthansa that may provide more flexibility.

  • Is it possible to exchange currency on arrival into Bangkok Suvarnabhumi International Airport?

    Yes, it is possible. There are currency exchange bureaus, operated by Siam Commercial Bank and Kasikorn Bank, that are located in the Arrivals hall on the second floor and the Meet and Greet area on the third floor of the Main Terminal building. These exchange kiosks are open 24/7. Alternatively, there are non-bank exchange booths that are located next to the Aerolink train platform and these are open from around 06:00 to 00:00.

  • Is there an airport hotel at BKK?

    If your flight from London to Bangkok arrives late in the evening or has been delayed you could always book into the Novotel Suvarnabhumi Airport Hotel, which is located a 3-minute walk from the main airport terminal and can be accessed via an underground walkway. Staying here will save on navigating the traffic into the city at night.

  • How do I get from Bangkok Suvarnabhumi International Airport into the city and beyond?

    There is an Airport Rail Link train into the city which avoids the traffic on the roads. This service costs between ฿15 (around £0.37) and ฿45 (around £1) depending on the length of the journey. The journey into the city will take around 30min. Alternatively you can take advantage of the airport taxi service, booking a taxi at the desk in Terminal 1 before joining the queue for the next available car. This service is slightly more expensive and will be in the region of about ฿240 (around £6).

  • What is the cheapest flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport was $378 for a one-way ticket and $547 for a round-trip.

  • Do I need a passport to fly between London Heathrow Airport and Bangkok?

    Yes, you’ll need a passport to travel to Bangkok from London Heathrow Airport.

  • Which airlines offer Wi-Fi service onboard planes from London Heathrow Airport to Bangkok?

    EVA Air, Asiana Airlines, Thai Airways, and Cathay Pacific offer inflight Wi-Fi service on the London Heathrow Airport to Bangkok flight route.

  • Which aircraft models fly most regularly from London Heathrow Airport to Bangkok?

    The Boeing 777 is the aircraft model that flies most regularly on the London Heathrow Airport to Bangkok flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Bangkok?

    Star Alliance is the only airline alliance operating flights between London Heathrow Airport and Bangkok.

  • On which days can I fly direct from London Heathrow Airport to Bangkok?

    There are nonstop flights from London Heathrow Airport to Bangkok on a daily basis.

  • Which is the best airline for flights from London to Bangkok, Oman Air or Air China?

    The two airlines most popular with KAYAK users for flights from London to Bangkok are Oman Air and Air China. With an average price for the route of $741 and an overall rating of 8.3, Oman Air is the most popular choice. Air China is also a great choice for the route, with an average price of $611 and an overall rating of 7.2.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Bangkok?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Bangkok.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Bangkok?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Bangkok from London Heathrow Airport is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Bangkok?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Bangkok with an airline and back to London Heathrow Airport with another airline. Booking your flights between London Heathrow Airport and BKK can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Bangkok?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Bangkok from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Bangkok Suvarnabhumi Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $664 or less one-way and $913 or less round-trip.
  • The quickest way to get to London Heathrow (LHR) to catch your flight to Bangkok is to use the dedicated Heathrow Express that runs every 15 minutes from London Paddington Station. The journey will take 15min and the cost of tickets starts at around £5.50.
  • If you have to finish off that last piece of work before your flight don’t worry, London Heathrow has Plaza Premium lounges in Level 4, Terminal 2 Departures where you can pay around £30 to enter and then take advantage of the private work pods and Wi-Fi, allowing you to concentrate on sending out those last few emails.
  • For those who need food upon arrival of your flight from LHR to BKK, head to the third floor of the Main Terminal of Bangkok Suvarnabhumi International Airport, which is open to the public, and where there are several restaurants (China Town) and coffee shops (Café Nero and Bakey Chic) where you can grab a bite to eat while you go to your hotel.
  • Travelling with kids – LHR terminals have dedicated play places for the little ones. In T2 these are located in the main terminal departure lounge not far from Gate 16 while in T4 you can find these near gates 1-6. Terminal 5A, near gate A7 also has a Stay and Play area for kids. If you are travelling from T2 on Thai Airways, this recently refurbished terminal has some outstanding views of the airfield where the kids can enjoy the plane activity.
  • Bangkok Suvarnabhumi International Airport acts as the main hub for Thai Airways and the regional carriers THAI Smile and Bangkok Airways so you will easily be able to change from your international to a regional or domestic flight to visit other parts of the country. The domestic terminal of BKK is in the same building as the international terminal, which makes it even easier to change.

Prefer to fly direct from London Heathrow Airport to Bangkok?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London Heathrow to Bangkok Suvarnabhumi.
Find which airlines fly direct from London Heathrow Airport to Bangkok Suvarnabhumi Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Bangkok Suvarnabhumi

Monday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Tuesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Wednesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Thursday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Friday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Saturday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Sunday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

See more direct flights

Direct returns

Bangkok Suvarnabhumi to London Heathrow

Monday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Tuesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Wednesday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Thursday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Friday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Saturday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

Sunday

Air Canada, EVA Air, Thai Airways

Air Canada, EVA Air, +1 more

See more direct flights

Reviews of the top 5 airlines serving from Heathrow to Bangkok

 
See real verified KAYAK customer reviews for airlines flying from London to Bangkok. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Bangkok? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.4
EVA AirOverall score based on 1210 reviews
8.0Entertainment
8.4Boarding
8.1Food
8.6Crew
8.3Comfort
Airline reviews

I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. Oh and the seats were more comfortable, had more ability to lean and the headrest was much better for flight sleeping. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.

10.0 ExcellentAnonymous, May 2025TPE - SEA
Read more EVA Air reviews

I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. Oh and the seats were more comfortable, had more ability to lean and the headrest was much better for flight sleeping. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.

I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.

First time traveling with EVA.. great experience in economy class... Personnel very friendly..

Sub sandwhich for a snack through mid flight and giving a bottle water was a good idea

Everything is good staff is polite and helpful flights are on time sub sandwhich for a snack was good with a bottle of water only thing maybe more variety of food like breakfast or dinner depends on the time

seats are pitched well. you don't feel too tight.

Check in process in Manila was so slow. From the time we got in line to reaching the counter we could have arrived at Taipei even if the flight was delayed for half hour.

Clean plane, friendly crew, mostly on-time departure. Negativo since there were no snacks offered. Cold drinks only was fine due to turbulence, but nothing to eat? Really?

Excellent food. Good service. Crammed Premium Economy seats. I Asked to change seats during check in. They told me the flight was fully booked. But on board I saw empty seats where I could have been easily relocated.

friendly and professional cabin staff... seems cold and a bit aloof...

The flight was mostly fine, but I really wished that seats had an outlet to charge devices considering the length of the flight (15 hours there and 14 hours back).

Although booked meal of fruit only The crew had not received this special meal The same happened on my flight Bangkok / CAN The films are so old that best is to use own computer to watch downloads . Serve nuts but they do not warm up . Service is attentive , WC clean

Terrible. It’s like they are stuck in the dark ages. I brought a standard carry on suitcase and a back pack - I was told I could only carry on 7kg per bag - in business class, I was forced to remove articles from the suitcase and put them into my backpack! That’s the most ridiculous thing I’ve ever encountered in all my years of flying. The two bags weighed the same amount but one could not be more than 7kg. Holy cow.

They used Thai Smile plane, which is a smaller model and used to service only domestic flights; hence, the plane is small and quite compact. No entertainment on the flight. While boarding was delayed, it was done in a quick manner.

I give EVA 5 stars in every category. I enjoy this airline and it's great team of employees. I always highly recommend EVA to friends and family and everyone.

The flight was delayed going out of the gate at BKK that made it a difficult challenge to get through immigration transfer at tapei and make it to my departure on time. This appears to be a recurring issue. The flight crew and cabin crew were excellent. The food was very nice.

The boarding efficiency was good. A couple of the flight attendants did not seem in the best of moods. Overall it was a good experience.

The setting configuration of the aircraft stinks. Nobody should pay business class fares and be so uncomfortable. The design of facing fellow passengers is a brilliant nincompoop.

Entertainment is limited with a relatively old catalogue. Wi-Fi never works and the cabin and lavatory had evidence of a lot of scuff marks and temporary repairs. Nothing unsafe, but a bit tatty in places.

Delayed flight in Singapore caused the transfer at Bangkok to be very stressful. Fortunately, no elderly were in this trip, else it will not be possible to catch the connecting flight. There were also several occasions throughout the flight journey where some of the passengers were not wearing their seat belts despite several remainders from the stewardess.

The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.

Worse fight I ever take since I start flying , still have even made home , and crew abandon us half way home . No water no food and no even anyone to answer our questions

I’ve flown with Qatar multiple times and the service has always been great. Very professional, organized, the food is delicious and plentiful, tons of entertainment.

I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.

The only thing that could have been better, is that the food trays get left way to long after a meal. We had a snack 8 hrs into the trip, and they left us with the boxes and cups for way too long. It is not fun being trapped in your seat unnecessarily

The food is not good and also if you ask crew to bring something they say ok I will bring but you will never get it. Please they should listen good to passengers

riding in first class, you don't expect every time you order your dinner or breakfast that the first thing the stewardess says is Let me see if we have any left. Also, the food selection was not great: 3 of 4 entrees had mushrooms and I dont eat mushrooms, the 4th item was 'let me see if we have any left' and this was within 30 mins of entering the flight! Same experience level, it didn't feel first class this round.

Being a QR Platinum member traveling in business class, I expected the staff to be more courteous. Unfortunately, the lady staff was rude attending business class 1K side.

The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.

Noice cancelling headphones would be better since it’s a crowded plane And kids behaviors are unavoidable

second leg was more comfortable. Customer service in Abu Dhabi is okay.

Etihad seems to have a very strict luggage enforcement. I am a very light passenger compared to other passengers which are mainly heavier. I do not understood why airlines enforce the weight restriction so strictly. I was overweight luggage of 1.5kg, but am probably 10+kg lighter than the average passenger. Other airlines are far more accommodating. Poor customer service as far as I am concerned. If weight is such an important issue to an airline they should charge passengers by total amount of body weight plus luggage. To me just ridiculous.

Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.

Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.

The staff were wonderful but the seats weren't very comfortable for a bigger guy like me.

Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Good. The food was very bad. Except for the chicken rice, rest of the dish went to trash.

Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.

Seat selection screen while online check-in could include free seats to choose from and show the options before we proceed. Currently, it is auto-allocated and there are no options for free seat selections.

Communication between the captain/crew and the passengers needs to be improved.

Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.

Food & service very good next I will pick up again

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

Everything was not satisfactory - the flight was delayed, staffs were ok but they didn't speak English well. I am from east Asia (not Chinese) and they didn't care enough to remember that I wasn't Chinese but persistently spoke chinese to me. The flight announcement in english wasn't clear to understand.

I wish I had been able to choose a vegetarian meal. Crew friendly and helpful. Seat was ok. All quite efficient and pleasant. Would recommend for inner China travel for sure.

The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.

It was simply bad and on top of that my luggage hasn't been delivered until now. They can't even localize it which is just unacceptable when they are supposed to scan the bar code they put when we check in

We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !

The flight was delayed for almost 5 hours, but I understand that it was not up to the company, however how they could handle the situation better, they never apologized for that delay, moreover despite passengers being there for 7 hours only thing they did was to give a bowl of instant noodles, afterwards on the plane tiny snacks, people were there starting from lunch time and we’ve arrived to destination at almost midnight

Everything you need to know for your flight from Heathrow to Bangkok

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