Find Cheap Flights from London Heathrow to Milan (LHR - MIL)

Same great service! Love that food and alcohol are included in the fare.

Our bag was not on the flight and arrived the next day

Flight was on time and slept most of the way which is always a good thing.

Nothing.

Both when waiting in line to board and on the plane, the staff was acting like they were headmasters checking on passengers who had too much carryon. I understand that this is a problem for the airline but they should train their people to act in a friendly manner. There are different ways to say the same thing. Big turn-off at the beginning of the flight, which was an hour late due to weather conditions.

same service from AA

Chairs

Overall service

Boarding was confusing There was no food or entertainment on short flight

Flights were fine, normal, typical. No leg-room but that's the case on all flights these days.

Flights were fine but connection time in London AWEFUL! They gave us just one hour to connect and you absolutely can not get from one terminal to the other - a long distance apart even by bus - and then go through security yet again, in just one hour. Then, as everyone is in the same boat, you wait in line for a couple of hours to be re-booked. Terrible! It all turned into a fiasco - 11 hours of travel, turning into 24. Awful. We will NEVER USE HETHROW AIRPORT AS A CONNECTING POINT AGAIN - EVER!!!!!!!!!

Very professional. Crew was very friendly and accommodating.