Find Cheap Flights from London Heathrow to Milan (LHR - MIL)

Pros: Great comfortable aircraft they use and the best is that it leaves from FLL

Cons: Both when waiting in line to board and on the plane, the staff was acting like they were headmasters checking on passengers who had too much carryon. I understand that this is a problem for the airline but they should train their people to act in a friendly manner. There are different ways to say the same thing. Big turn-off at the beginning of the flight, which was an hour late due to weather conditions.

Pros: It was just on time.

Cons: The seats are very small hence not comfortable at all.

Pros: British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info

Pros: Crew was pleasant

Cons: Little hot on the plane

Pros: We traveled the same way back but with Air France instead, which was a joy. This aircraft was uncomfortable

Pros: Crew was pleasant there were many seats vacant

Cons: Flight boarding starte 25 minuets late

Pros: The fact that I had more legroom than I expected was surprising.

Cons: The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment.

Pros: Crew was very pleasant and attentive.

Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.

Pros: fast lane boarding

Cons: no snacks

Pros: Everything

Cons: NA

Pros: Flight was cancelled.

Pros: The flight, food, drinks and comfort was good

Cons: When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later

Pros: Very professional. Crew was very friendly and accommodating.

Pros: Overall service

Cons: Boarding was confusing There was no food or entertainment on short flight

Pros: We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair.

Cons: All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you

Cons: Need some more and better inflight movies

Pros: Check In went fast, getting through security was also fast. The price was excellent.

Cons: Small seat, did not recline fully but it was an economy ticket.

Cons: Nothing

Pros: Price for seat was very good. We left 30 minutes late but arrived early.