|Flights Arrive in||Sydney Kingsford Smith|
|Flights Depart from||London Heathrow|
|Airlines||Vietnam Airlines, Malaysia Airlines, SWISS|
Pros: Very quick procedures! Check in, boarding, disembarking
Cons: Seats are not comfortable
Pros: Early departure and arrival. Amazing
Pros: Crew was excellent and the flight was great.
Cons: My Kayak account was opened in the US years ago. Google and Gmail are blocked in Mainland China. So if I book hotels or flights any updates or ticket information is sent to my Gmail account which I can never see I realize that too late and tried to notify you but you never answered back I realize that too late and tried to notify you but you never answered back. I feel I cannot use Kayak in China anymore.
Pros: Boarding by rows - great!
Pros: Great service
Pros: Very little.
Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.
Pros: excellent staff
Cons: ship needed cleaning
Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.
Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.
Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel
Cons: They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline
Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS
Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE
Pros: The boarding process was much easier and faster. No delayed flights.
Cons: I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?
Pros: Crew good
Cons: Baggage small bag forced to check
Pros: Crew was nice
Cons: No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable.
Pros: Friendly crew
Cons: Very good overall
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