Find Cheap Flights from London to Brussels Bruxelles-National & other airports (LON - BRU)

all was good

the cabin crew was wonderful. We were delayed by half hour on board they kept us informed and the service was excellent

Cramped seats and did not recline.

Nothing.

We purchased a luggage allowance of 15 kilos. As it turned out the exact same bag with the exact same contents fell within this limit coming from Madrid to Arrecife but not from Arrecife to Madrid. The person that checked our bag had absolutely no flexibility. We had to pay a fee for the 1 kilo overage. Later we purchased coffee before getting on the flight only to be informed we could not have hot beverages while boarding, something that has NEVER happened to me. The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway.

Toilets didn't flush properly before take off... They managed to fix it while we were flying.

No space to keep cabin baggage above seat

boarding was quick

seats werent that good for sleeping but I managed

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

Flight was delayed twice - no announcements were made. My suitcase was never put on my flight from LAX - ARN, despite checking in 24 hours early and arriving at baggage drop 2.5 hours before my flight. I still have not received my suitcase in Helsinki, and they can't seem to locate it. I am on vacation in Finland and have no clothes, medicine, or toiletries and everyone at SAS and baggage claim have been very unhelpful.

A bit cramped. But it was a short flight. The crew very friendly and nice.

The check in online. I don't understand the wisdom of charging a fee to do a normal check in

The price was great if you don't have to pay for luggage. If I could have put my bag in a seat and buckled it in, I would have saved money from the luggage fee.

Th boarding process was started too late and it would have gone more quickly if they boarded the back of the plane first. But we did arrive early which was great.

On time, clean, short.

All is good.

Getting Off the plane.

The seats are too too close together, we were so tight in the center 4 seats, both next to me & in front of me & especially when the person in front of me reclined their seat. It was a 8+ hour flight from hell. The flight got off & landed unbelievably hard. Never again

Nothing

I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form.

Annoying woman who talked loudly for three hours :)

If was a short flight.

Cramped seat, long line to board, forced to check-in online to avoid fee but had to check-in at the terminal anyway, 30€ checked baggage fee but the flight was so cramped for space I was forced to check my carry-on too (for free). I was put into exit row, guess that means I'm not offered drink or food like everyone else since I had no tray. If it wasn't for the high cost, I would have taken the train.

We took off and arrived on time.

Carrying my bag and my wife's bag up the steps to the plain.

Quick flight with no issues

Little cramped.

Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey.

Minimum service as usual for a low cost flight.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

The young ladies that assisted me once I was allowed to board for departutre seemed customer friendlyn and very patent

Not being allowed to board and then asked to sit in the sun in my wheelchair while all the other passengers boarded the plane

See above..

Timing , Arrived 10 minutes early. Very friendly crew, comfortable seat.

Nothing negative comes to the mind

In time. Good connection in Prague.

No free drinks, not even water or orange juice, is a bit disappointing for a trip costing over 300 euro.

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost.

No complaints.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

Nothing really

The Amsterdam airport is super disorganized, with rude employees great at making excuses for their incompetence. The boarding crew really struggled to organized the boarding and wouldn't really care about people's status. We had to take a bus to the airplane, and even though both plane's entrances were open, they sent everybody to the front entrance. The comfort of the plane was horrendous, with seats over 20 years old and their business class was the same as the coach, but with no one sitting in the middle (can you get any lower than this?) The flight attendant woke me up to shove a food tray that I didn't want. We had to wait over 45 minutes after the plane landing to start seeing some luggage show up on the conveyor bell. The overall flight experience make southwest look like a luxury airline. This was my first and last time flying on KLM.

Service of the staff was great

Turbulence, with all our technology we still cannot avoid this?