Find Cheap Flights from London to Brussels Bruxelles-National & other airports (LON - BRU)

Cramped seats and did not recline.

Nothing.

We purchased a luggage allowance of 15 kilos. As it turned out the exact same bag with the exact same contents fell within this limit coming from Madrid to Arrecife but not from Arrecife to Madrid. The person that checked our bag had absolutely no flexibility. We had to pay a fee for the 1 kilo overage. Later we purchased coffee before getting on the flight only to be informed we could not have hot beverages while boarding, something that has NEVER happened to me. The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway.

all was good

the cabin crew was wonderful. We were delayed by half hour on board they kept us informed and the service was excellent

Toilets didn't flush properly before take off... They managed to fix it while we were flying.

No space to keep cabin baggage above seat

boarding was quick

seats werent that good for sleeping but I managed

I like nothing about this airline

Everything. No one should be surprised by this. I always get sucked in by the price and regret it latter.

The check in online. I don't understand the wisdom of charging a fee to do a normal check in

The price was great if you don't have to pay for luggage. If I could have put my bag in a seat and buckled it in, I would have saved money from the luggage fee.

Th boarding process was started too late and it would have gone more quickly if they boarded the back of the plane first. But we did arrive early which was great.

If was a short flight.

Cramped seat, long line to board, forced to check-in online to avoid fee but had to check-in at the terminal anyway, 30€ checked baggage fee but the flight was so cramped for space I was forced to check my carry-on too (for free). I was put into exit row, guess that means I'm not offered drink or food like everyone else since I had no tray. If it wasn't for the high cost, I would have taken the train.

We took off and arrived on time.

Carrying my bag and my wife's bag up the steps to the plain.

Delayed by 2 hours without advanced notice.

Quick flight with no issues

Little cramped.

Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey.

Minimum service as usual for a low cost flight.

On time

The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)

I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??

Everything was smooth and easy. Very comfortable plane. Short flight without any issues.

Food was mediocre, but that's really the only thing bad I can say.

I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive.