Daily cleaning, installation of cabin HEPA filters on flights from London to Lyon
|January||Best time to beat the crowds with an average 25% drop in price.|
|December||Most popular time to fly with an average 26% increase in price.|
Average price round-trip
|$142||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, British Airways and Cathay Pacific have all waived their change and cancellation fees on flights from London to Lyon. Confirm policies on booking site.
LATAM Airlines does not allow booking a middle seat on flights from London to Lyon.
France has begun to ease its travel restrictions. As well as travelers arriving from states in the wider European area (EU, Andorra, Vatican City, Iceland, Liechtenstein, Monaco, Norway, San Marino and Switzerland), travelers may now enter France from Australia, Canada, Georgia, Japan, New Zealand, Rwanda, South Korea, Thailand, Tunisia and Uruguay without any requirement to self-isolate, or to demonstrate their travel is essential.
UK travelers/non-EU and EEA nationals resident in the UK will not be permitted entry to France for non-essential purposes. Essential travel is still permitted. These restrictions do not apply to UK nationals who are legally resident in France. You will be allowed to re-enter the country, but may need to show proof of residence.
Exemptions exist for spouses and children of French nationals, long-term residents with French residence permits and their spouses and children, long-term residents of EEA Member States, Andorra, Monaco, San Marino, Switzerland, the United Kingdom or the Vatican City and their spouses and children on their way home, and healthcare professionals. Airline crew, personnel of diplomatic and consular missions and international organizations with offices in France and their spouses and children, and merchant seamen may also still enter. Mask wearing is obligatory for all travelers above the age of 11.
Travelers will need to complete a ‘sworn statement’ (déclaration sur l’honneur) form self-certifying they are not suffering from symptoms associated with COVID-19 and have not been in contact with confirmed cases in the preceding fortnight. This is available in English on the site of the French Embassy London.
Foreign travelers who are not nationals of the above countries or arriving from one of the above countries are still restricted from entering France.
Travelers arriving from outside of the countries listed above must have an International Travel Certificate to enter and transit France, showing that their travel is of an "essential" nature. This must be obtained prior to departure via the French consular offices abroad or online at https://www.interieur.gouv.fr.
Travelers flying to airports in France from such areas will also be required to take a PCR test. They may either provide a negative test result taken less than 72 hours before departure. Whether this test is recommended or obligatory depends on the category your country of departure falls in to:
Category 1 countries: For travelers from Bahrain, Panama, the UAE and the USA. Boarding will be refused if a negative COVID-19 test result is not presented. Those departing the US who have taken a test but do not yet have a result will be able to board with a consular ‘laissez-passer’ on condition they re-take a test on arrival.
Category 2 countries: For travelers from Algeria, Argentina, Armenia, Bolivia, Bosnia and Herzegovina, Brazil, Costa-Rica, Chile, Colombia, Dominican Republic, Equatorial Guinea, India , Israel, Kosovo, Kuwait, Kyrgyzstan, Lebanon, Madagascar, Maldives, Mexico, Moldova, Montenegro, Occupied Palestinian territories, Oman, Peru, Qatar, Serbia, South Africa and Turkey. Travelers are strongly recommended to take a test in the 72 hours prior to departure but can opt to take a test on arrival instead.
Arrivals from countries not named above will be invited to present negative test results taken 72 hours prior to departure or may opt to take a test on arrival.
Travelers without a negative test result arriving from Category 2 countries and from countries not named above are subject to quarantine if they refuse to take a test upon arrival.
There are special regulations for travelers transiting through France to return to their country of residence. Only direct transit to reach your country of residence is permitted. Transiting travelers may not leave the international zone and will not be admitted to France. Luggage must be checked through to the final destination, and travelers will not be permitted to leave the international zone to collect and recheck baggage. The duration of transit must be less than 24 hours.
All other info
For travel to French Overseas Territories, please check the restrictions specific to the territory you're interested in visiting.
There are currently 2,534,735 active cases of COVID-19 diagnosed in FR and 67,690 deaths as of Jan 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 1h 40m, covering a distance of 464 miles.
There are 73 (nonstop) flights between London and Lyon per week, averaging 10 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($28) and easyJet ($37), and the lowest round-trip tickets have been found on easyJet ($67) and British Airways ($140).
American Airlines (3 times daily), British Airways (2 times daily), Cathay Pacific (2 times daily) are the most frequent flyers on this route.
From London to Lyon, Friday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Lyon back to London , the best deals are generally found on Sunday, with Saturday being the most expensive.
When flying out of London you will be using one of these airports: . You will be landing at Lyon Lyon-Saint Exupéry, also known as Lyon Airport.
In terms of public transport, only buses run to and from Grenoble Airport. The Aeroport Express bus by Actibus connects the airport to the city centre. It’s a non-stop connection with a travel time of 45 minutes. Ben’s Bus Shuttles have multiple lines that take passengers from Grenoble Airport to all the French ski resorts every weekend.
The easiest way to reach Grenoble from Lyon Saint Exupery Airport is by using the Flixbus. Flixbus have bus lines running all over Europe, and they will take you to the Grenoble city centre straight from the airport. The buses operate from 8:15am to 8:30pm every day, and a single ticket can cost as little as 5 euro (about 4.5 GBP).
If you wish to take a taxi from the Lyon airport to Grenoble, you should be aware of the costs involved, as Grenoble is 90km away from the Lyon airport. Expect to pay around 150-160 euro (about 134-143 GBP) during the day, and 210-220 euro (about 187-196 GBP) during the night. Taxi ranks are outside of Terminals 1 and 2, and you can pay using cash or card.
The NH Lyon Aeroport hotel is a few steps away from Terminals 1 and 3 and offers day rooms when they are available. Hotel Kyriad Lyon Aeroport Saint Exupery is 800m from airport and offers a free shuttle bus service. Ibis Budget Aeroport Lyon Saint Exupery hotel is a 6 min walk from airport, and a free shuttle bus is available at certain hours of the day. Hotel Campanile Lyon Est Aeroport Saint Exupery hotel is 5 mins from the airport and they also have a shuttle bus available though it might incur a fee.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Lyon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lyon from London is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Lyon with an airline and back to London with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lyon from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Over 2 hours late, and this flight has been late 6 of the last 7 days"
Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"
Pros: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Cons: "There is no inflight entertainment on these flight but I brought my own."
Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Pros: "Plane was super nice and new and crew was great!"
Pros: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."
Cons: "More varieties of whisky on board"
Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Cons: "The comfort and the food"
Pros: "The crew were super friendly. There was plenty of space and I slept for a few hours"
Cons: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."
Cons: "a bit late"
Cons: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Pros: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Cons: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."
Pros: "The airline crew was responsive and professional. The flight was also very smooth."
Cons: "The boarding process was like a buffet: first come first served."
Pros: "The food out of everything"
Cons: "Customer service , the air craft , the blankets"
Pros: "The crew's efficiency and friendliness"
Cons: "Having to fly to Germany to come to San Diego"
Pros: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Cons: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."
Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Pros: "Not much"
Cons: "Almost everything"
Pros: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Cons: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Pros: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Cons: "Flight was delayed but that had nothing to with the crew and the service."
Pros: "Comfortable seats, good legroom."
Cons: "Slight delay."
Pros: "Made up most of the time. Latrobe leaving due to queue."
Cons: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."
Cons: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."
Cons: "No bridge in Frankfurt - long taxi and then 15 minute bus ride to the terminal; had to go through security again; mad dash to catch connecting flight (which also had the 15 minute drive to the plane - again, no gate in the terminal! Shambles!"
Cons: "They cancelled my flight"
Cons: "No body helped me. My first flight got delayed and missed my connecting flight. People were rude and showed that they didn’t care. I had to wait 4 hours for the next flight. I received little compensation"
Pros: "The counter staff in Heathrow was great"
Pros: "Everything was perfect ... pilots are so good and professional..!!)"
Cons: "The flight"
Pros: "On time and good service"
Pros: "Was great,on time,no issues,they send me the flight connection gate on my email.*****"
Pros: "Good attitude"
Cons: "The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats."
Pros: "After the delay I was given a spot on the direct flight so I didn't have to deal with the complications of the connecting flight. The staff was nice and helpful."
Pros: "Fast and efficient boarding"
Pros: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"
Pros: "Rebecca was quite pleasant and also pleasant-looking."
Cons: "Rebecca didn't take me home with her. I'll try harder next time."
Pros: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Cons: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Cons: "The plane lands a considerable distance from the airport, you walk across the tarmac in the rain to a bus, and then the bus ride is almost 15 minutes. I expect Lufthansa to have a better berth at Frankfurt."
Cons: "Flight was 30 min delayed . When we landed, the jetway was someone mispositioned and it took even longer to get us off the plane - nearly 1 hour late. Missed my dinner appointment as a result and generally bad start to my trip to Munich . Very disappointed ."
Pros: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"
Pros: "The flight itself was fine, about what you'd expect from a short-duration flight on a major airline."
Cons: "I wished to change to an earlier flight with plenty of seats available. the Lufthansa ticket agent stated the only way, as I had booked a "light" fare, was to pay a full-price one-way economy ticket--plus luggage--for about 380 euros with no credit for my current ticket. After booking a day-room at a local hotel, I checked in on-line and discovered for 115 euros I could have upgraded to business class, with luggage included, and been accommodated on schedule changes. My suggestion to Lufthansa is if they intend to rip their customers off it's best NOT TO LET THEM FIND OUT ON THEIR OWN WEBSITE, or if they're simply too incompetent to match marketing offers to their booking department they could save considerable income and reputation by closing the ticket office. As it was, the impression was a low-class money grab. It's not like they can count on their partnership with United to make them look good."
Pros: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"
Cons: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."
Pros: "Glad to have a sandwich; it tasted good. The caterers use lots of mayonnaise on the cold cuts which can be messy since it was oozing out but I like gooey food rather than dry food so I was happy. Very nice crew."
Cons: "Just odd that I walked a mile thru the airport to make the connection only to board a shuttle bus that went back the same direction for the longest such ride in my life, past parked planes, maintenance areas, fuel storage tanks and finally the cargo plane section where our plane was located. Might be hard on those more impaired than I am to handle the stairs down to the bus loading dock and again up into the plane."
Cons: "Free wifi"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "Impressive service... amazing crew, very friendly and professional"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "Food was great, enjoyed watching videos, staff very profession and friendly."
Cons: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Cons: "Flight got cancelled"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Cons: "not really"
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Cons: "The flight was cancelled and had to be rerouted on United Airlines."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."
Pros: "Friendly staff"
Cons: "Leg room"
Pros: "Restrooms clean, decent food and drink, nice cabin crew."
Cons: "No complaints"
Cons: "Flight departed 35 minutes late"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "Premium economy service was good."
Cons: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Cons: "Bag was lost"
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Same as above"
Pros: "Same as above"
Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Cons: "Why is there no rating for on-time delivery? After my super-late departure from PDX to AMS (computer outage), I essentially had the same problem on my return flight. KLM's Birmingham to Amsterdam flight departed so late that I again missed my Amsterdam connection."
Pros: "The delightful crew members on KLM flights always make the experience the best. From the crew at check desks, to those greeting you as you board and throughout the flight, they are the reason I continue to fly with them. I love how they have bassinets for those traveling with babies. the adventure packs for children and the never ending smiles and treats for the rest of us."
Cons: "This time I was turned away as a Sky Priority Member, and told there are too many categories at boarding and told my Silver Status (after this flight was bumped to Gold). Not sure what has changed in the last 2 weeks."
Pros: "The service is very good.Crew is very nice and flight on time."
Pros: "crew was pleasant"
Cons: "boarding was chaotic"
Cons: "Newer movies"
Cons: "connection information very poor"
Cons: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Pros: "Crew pleasant, operations efficient."
Cons: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."
Cons: "Landing was hard but that is always the case."
Pros: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Cons: "Used backup plane. It had an older entertainment system."
Pros: "The crew was great and the food as well"
Cons: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."
Cons: "Nothing to hate"
Cons: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."
Cons: "Internet page for buying excess baggage was difficult to understand."
Pros: "The comfort and technology on the aircraft."
Pros: "Movie selection Staff Food"
Cons: "Drinks were expensive"
Pros: "The plane from SFO to Coppenhaggen was modern and clean. The flight crew was friendly and efficient. I would fly with them again."
Cons: "The seat was not well padded for the bottom.@9 m"
Pros: "The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body."
Cons: "That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go."
Cons: "On time, efficient, friendly staff"
Pros: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Cons: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"
Cons: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"
Pros: "Entire crew very attentive!! We ate like Kings!"
Cons: "Long layover in Newark! My fault for not noticing when I booked it!"
Pros: "Quick flight"
Cons: "1 hour delays and 70 euro bag fee"
Cons: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."
Cons: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."
Cons: "Older plane with no entertainment"
Cons: "Small, uncomfortable seats which is tough for a long fight."
Cons: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."
Pros: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Cons: "The flight was 1 hour late."
Pros: "On time and courtesy"
Cons: "Seats very narrow and tight."
Pros: "Up and down. Crew was great!"
Pros: "Flight was on-time, fast, efficient boarding, on-time arrival."
Cons: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"
Pros: "People were nice"
Cons: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."
Cons: "Staff was not properly trained in flight protocols."
Pros: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Cons: "Food was just okay, some beverages had to paid like in low cost flights"
Cons: "No one from the flight crew gave us the border card. We waited in the border line only to be told once we reached the front that we needed to leave the line to fill one out. No guest on the Oslo to Edinburgh flight was given one."
Cons: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"
Pros: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"
Pros: "Easy boarding, food equate for economy, entertainment fine. No wine or beer inc,used in economy but not a big deal. Excellent seating if you know what to chose."
Cons: "Too much meat in meals."
Pros: "connection was easy and quick"
Pros: "I upgraded for reasonable $$ and it was great - will do it again! Flight was in time, easy, friendly service and good flight"
Cons: "sas online seat selection and checkin, computer crashed"
Pros: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Cons: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Cons: "no vegetarian food I am always told should have ordered at booking but this option is always made obscure, difficult or impossible too cramped and plain full to capacity"
Pros: "Food good, comfortable plane, smooth flight, on time, baggage handled properly"
Cons: "My luggage was lost"
Pros: "Food good, free drinks. Great entertainment system. Crew nice."
Cons: "Full flight."
Pros: "On time. Efficient boarding."
Cons: "Not even water or coffee was free. Charge for everything."
Cons: "Disorganization and unpreparedness."
Cons: "No food"
Pros: "Flight not full could stretch out Arrived early yet gate was ready"
Cons: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Pros: "The crew was astounding"
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Pros: "The crew was terrific."
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Pros: "The crew was very friendly."
Cons: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Cons: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Cons: "Not to be late ,and not to loose my luggege"
Pros: "great food, entertainment and seat comfort"
Cons: "Boarding at CDG was awfully slow"
Pros: "Crew was very nice and the food was excellent"
Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"
Pros: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Cons: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Pros: "The cabin crew was super patient and accommodating of the passengers."
Cons: "Cramped quarters"
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Cons: "We were 2h late"
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Pros: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Cons: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Pros: "Staff was nice"
Cons: "MD planes are old and not very comfortable."
Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."
Pros: "It was on time"
Cons: "Food was AWFUL! Better to serve nothing"
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Pros: "Crew was wonderful Helpful, pleasant, capable"
Cons: "Waiting for late passengers & their luggage"
Pros: "It was a short flight."
Cons: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Pros: "Free drinks and snack!"
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"
Pros: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "Kind, courteous, attentive crew. Smooth flight."
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Pros: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Cons: "Seat a bit uncomfortable"
Pros: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"
Pros: "Boarding and such was straightforward and easy"
Cons: "Everything is uncomfortable"
Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."
Pros: "flight on time"
Pros: "Crew seemed attentive to needs,"
Cons: "Not being able to select seats prior to check in."
Pros: "Agents kept us well informed about the delay which became more than an hour."
Cons: "The delay."
Pros: "Food was good, service was good, we also got little tube filled with French candies!"
Pros: "Left on time arrived a bit early"
Cons: "Small plane, tight seats and limited leg room. But the flight is only 26 minutes."
Pros: "Left on time and had above average cabin service."
Pros: "Flight left on time and arrived in Lyon early. Crew was attentive."
Cons: "Seat wouldn't go back."
Pros: "Safe landing"
Cons: "Was charged 65 pounds for checking one bag. This was a big news to me. BA claims it was because I booked through Kayak. Would not have booked the flight. Luggage cost is almost superior to flight cost. Forced me to check my overhead luggage. Flight was delayed one hour because we had to go back to gate to rebLANCE WEIGHT"
Cons: "Our bags were lost. Only water was offered."
Pros: "Crew was nice"
Cons: "Too cramped and the food was mediocre."
Pros: "Because of a delay in the first leg of my trip, I missed my connection in London. However, I was placed on the next available flight without much hassle, although I did arrive later than the group I was meeting up with."
Cons: "Was pulled for a security screening. Stood around forever waiting. Seemed like people didn't know what they were doing."
Pros: "The complimentary meal was very good and a decent amount of food that satisfied my hunger. Free wine."
Cons: "$100 just to choose a seat ? $100 for a 2nd bag? A Kellogg's bar for breakfast? Shame on them."
Cons: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"
Cons: "The lady at the check in counter changed the seat I paid to reserve from the front to the back of the plane without informing me"
Cons: "Was not given an aisle seat"
Pros: "Everything on time. Crew had a smile."
Cons: "USB charger was not working in seat 34f."
Pros: "The flight attendants were extremely friendly and helpful and really made the trip enjoyable I also liked all the activities that very offered some screens in the seats in front of us ."
Cons: "The pilot made a rude comment about the American security agents that I thought was uncalled for. They may not agree with how Americans do their security but for the pilot to make a comment in a negative connotation regarding the Americans and how they run their security before we left London was really inappropriate and I was very disappointed."
Pros: "Crew. They were polite and attentive to passangers"
Cons: "Boarding process was confusing. On flight entretaiment very limited"
Cons: "This was the worst trip ever! Delays on both ways!!"
Pros: "Food was good and staff did the best they could."
Cons: "Onboard entertainment needs a massive upgrade - Its like poke screen for every action. Boarding and check-in took an eternity Cramped seats No charging ports No Wi-Fi"
Pros: "Friendly staff and decent food, loved the entertainment and maps screen."
Cons: "We paid for upgraded seats but ended up at the rear of the plane? Very disappointing, I have a refund request in the works."
Pros: "On time"
Cons: "I pay for insurance but i don't take advantage in uk by the insurance"
Cons: "Online check in was not available, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Pros: "Nothing in specific. But good service and people."
Cons: "The kids crying"
Cons: "I don't know they farmed my flight out to another airline"
Pros: "Boarding was quick and staff was friendly. On board the service was great. All flight attendants were smiling, friendly and kept coming through the economy cabin with orange juice and water to make sure we were all well hydrated. We received lunch, movie snacks, and a mini pizza lunch. The only meal that wasn't great was the mini pizza."
Cons: "The only minor issue we had on this flight was that our entertainment units stopped playing movies 4 hours before we landed. The cabin crew tried resetting it a few times and tried everything they could to fix it, but it didn't work. They did compensate us for the inconvenience so that was nice."
Pros: "ON. INITIAL RELEASE ROUTED FLIGHT PUT US ON.AMERICAN AIRLINES...LIKE A CATTLE CAR.."
Cons: "OVERALL EXPERIENCE WITH BRITISH AIRLINES...WILL FLY WITH DIFFERENT CARRIER NEXT TIME..."
Pros: "Everything was on time. Flight was smooth."
Cons: "Checking in for BA was a headache because of my Alaska connection so I was unable to request a window seat. Not able to request a window seat prior to check in."
Cons: "Most of the crew was very friendly. However, the one crew member in our side (a man) was very rude. I'd give his service the lowest rating possible!"
Cons: "Even though we had assigned seats we did not get them. I requested an isle seat and given a middle seat. Boarding was by far the worst I've see in the 30 years I'm flying, no order, you could barely understand the person making the announcements. The entertainment system was outdated (screen size and resolution) as well as the controls were extremely hard to use. The seats were hard to use and lean back. A lot of force was required to even make them move 1 in. The AC system was NOT working. It felt like we were inside an oven. I've repeatedly asked the crew to fix the AC along with other passengers, and their response was we are going to look into it. It took over 2 hours for the plane to start cooling down. By that time I was sweating profusely and had a headache. Despite the fact that we made our reservations 3 months before the flight, we did not have a seat assigned and we had to wait, in line, for over 20 minutes to talk to a customer rep in order to figure out what's the issue with our seat assignment. To top all that my wife was pregnant and there were no places for her to seat while we waited for a resolution to this matter."
Pros: "flight experience was fine"
Cons: "there was neither good nor entertainment due to short duration"
Cons: "for my flight from London to Seattle I tried to check in the day before online and it said online check in was unavailable. Then when i got to the airport in London i tried checking in at the kiosk and it said it could not confirm my booking. i was brought to a help desk where they said they had to release a seat for me because the flight was so full. It was very stressful and the employees didn't seem too concerned. I understand they may deal with this on a daily basis but to me it was scary to think i may not get on a plane home when i paid over $1000.00 and it wouldn't let me check in early. I would have appreciated a little empathy."
Pros: "British Airways really surprised me by offering a free sandwich and dessert with a beverage: outstanding!"
Pros: "Pleasant trip and food was good- fact you even served food was a pleasant surprise"
Pros: "Excellent staff; great meal; nice variety of entertainment."
Pros: "I go good service in London with the assist. I liked my seat. All the crew were very helpful. Seat was okay and my travel companions were okay also. The flight was late on arrival in Chicago. But they had wheel chair assist and a nice girl Veronica that stayed with me until I got the shuttle to the Reniassance Hotel in Chicago. Great room and comfortable. Nice to have the dinner and breakfast coupons. I got assist to the airport in the van and help boarding my plane to El Paso. I give British Air ways an excellent star."
Cons: "Just the overnight but British Airways made it fine."
Pros: "Food was ok a chicken korma"
Cons: "Checkin at Heathrow was good, but agent at gate could not be heard over speaker system, 2 hour delay I found that this BA 219 and 218 are always late never on time.. Crew on plane were not happy and did not enjoy there job."
Pros: "The crew were ALL super friendly. My first time on a flight were ALL the stewards were polite, kind and helpful. Usually there's just one, if any. However they were all so friendly and accommodating."
Pros: "BA has the best airline food. Our flight was 9 hours, and they served a full meal with wine early on, and a snack box toward the end. The flight crew is outstanding. The in-flight movies were good, with a decent choice of recent movies."
Cons: "These were the smallest airplane seats I've ever encountered. On the leg from Seattle to London, I was in a window seat and my 6'2" husband was wedged in a middle seat. We were both cramping up halfway through the flight. When the person in front of me reclined his seat, my meal ended up in my lap. On the London-to-Seattle return trip, for some reason, the airline changed our seats so we weren't sitting together, and changed us both to middle seats. The agent at the gate said the plane was full, but managed to get us both aisle seats. I would highly recommend an aisle seat since it's easier to get in and out to stretch the legs."
Pros: "My husband and I greatly enjoyed our non-stop flight from London to Chicago. A long flight was made pleasant by the professionalism of the flight-staff and the meals, beverages, and movies we had on the plane. Please note that our original flight was cancelled by the airline, and we got a non-stop flight in its place--which was even better--so we did not make any stop at Madrid, Spain. The non-stop was through British Airways, but we actually traveled via an American Airlines flight. The experience was really terrific!"
Cons: "Same issue: cannot choose the seat in advance or check in."
Pros: "Flight attendants were nice. Had a special meal and it was pretty good compared to regular meal. Another orange express card to get to my connection."
Cons: "Wasn't helped as much to get through to my connection by employees and the security lines were absolutely ridiculous"
Pros: "Customer service"
Cons: "Food perferences"
Cons: "I wish there was wifi"
Pros: "Thank you BA for the upgrade! Service was excellent"
Pros: "The crew was excellent and the seating was comfortable."
Cons: "For a large part of the flight the in-seat entertainment didn't work, making for a poor experience for the first half of the flight. The crew was eventually able to get the entertainment working again so kudos to them for that."
Pros: "The food was good, plenty of water and the crew was very friendly and helpful."
Cons: "We had a 4 hour delay . At the boarding the crew was not given accurate information. I even had to go to customer service and than tto a station manager to make sure that I would get the correct information. Once handled the crew and also the station manager was good."
Pros: "Great crew. Decent food"
Pros: "Everything about the trip was marvelous. Friendly employees, good seating, terrific food,and lots of great movies. From booking to ticket retrieval to transportation to arrival all was done wonderfullyrics and with no problem. Thank you for a trip well done!"
Cons: "Not a thing..."
Pros: "Boarding was efficient and the plane was comfortable. Food service was very good: entree + large snack for 9hr flight. Blanket, headsets, pillow and toothbrush/paste was supplied."
Cons: "Different than my previous flights on BA, the flight attendants in Economy were a bit dower and spoke with a rather clipped attitude. I had asked for tea when they came through with beverage choices in the beginning and they said I had to wait until after dinner. They did not return. I thought that was a bit odd since it is a British Airways flight and I had never had issued obtaining tea before. I saw them be pretty abrupt with other guests as well."
Pros: "For basic coach seating room was OK. Left and arrived on time."
Pros: "Happy I made the connection with less than an hour time"
Cons: "The food is not good"
Cons: "I arrived in Los Angeles on a Saturday and was told my luggage was still in London but they would have someone deliver it to me the next day (Sunday) 5-8 pm. No one showed up or bothered to call. I checked the status and was told 10 pm. No one showed. I was then told 12-1 AM. No one showed. No one bothered to call. No one showed up until 3 AM Monday morning. I took my frustrations to twitter and it looks like this is a common occurrence with British Airways."
Airlines flying from London to Lyon have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from London to Lyon
Masks required on board, masks provided on flights from London to Lyon
Social distancing seating
Middle seats unavailable to book on flights from London to Lyon
Testing for antibodies, testing for symptoms for flights from London to Lyon
Waiving of change fees. Search flexible flights from London to Lyon