|Flights Arrive in||New Delhi Indira Gandhi Intl|
|Flights Depart from||London|
|Airlines||Alitalia, Lufthansa, LOT Polish Airlines, Air Astana, Finnair|
Pros: Not much. Mediocre everything. Was nice that the flight was not very full.
Cons: This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall.
Pros: The flight itself was pleasant.
Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.
Pros: Nice entertainment, good food and staff
Cons: Arms rest pretty smalls
Pros: The flight attendants were very nice. Great service.
Cons: They left us inside the plane for more than 30 minutes waiting to depart. Then when we were close to FRA they tell us they cannot areive because of the weather and got more delayed. When we finally get to FRA, there’s no machinery to get us out of the plane because it was broken. We had to wait for them to find some stairs and then take a shuttle while raining to the airport inside.
Pros: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.
Cons: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)
Pros: The crew was nice.
Cons: The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean.
Pros: Super service. From gate in Frankfurt to Rome.
Cons: Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far.
Pros: The crew was attentive.
Cons: Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad.
Pros: Seating, interior and menu
Cons: My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late
Cons: Not delete
Pros: Quick problem solving with the delayed flight.
Cons: Again, lost baggage is an incredible inconvenience.
Pros: The crew was disappointing.
Cons: I had to beg for a blanket, and other basic service.
Cons: keep providing the same great experience!
Pros: I had no issues at all. Checkin was easy and friendly. I had payed for my checked bag online. Boarding was simple and LOT held the flight about 5 minutes so that some connecting passengers could make it. Service onboard was friendly and efficient.
Cons: Honestly, everything was just fine. Security at Warsaw is a disaster and a nightmare so give yourself a good amount of time. It took 30+ minutes for me to clear and there were only 8 people ahead of me.
Cons: The flight was delayed by 3 hours. They did not even attempt to text, though they knew the flight would be delayed. When I asked the check in agents about this, they said what can they do? This is a serious lack of taking personal responsibility. What can they do? They work for the company! There are several steps they could take, but they chose to abdicate responsibility instead. Even though I'd been there for several hours and specifically asked for a window seat and been granted a window seat, during boarding, they changed my seat to a middle, which was the icing on the cake. Also, during announcements, the pilot did not even give an apology. This is poor management And I'm disappointed in Air Astana.
Pros: Last half hour was through storms. I doubted we would be able to land. Not only did we land, but it was one of the smoothest set-downs I have experienced. These guys/gals know how to fly in winds.
Cons: Absolutely full place, slow boarding.
Pros: The plane was clean and we arrived early.
Cons: Service of food and drinks was very disorderly.
Cons: A month before departure the flight was cancelled without good reason. due to this we had to book an other ( more expensive ) flight ! ! !
Pros: Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling.
Cons: Our boarding was an hour and a half delayed
Pros: Smooth flying
Cons: Choice of movies
Cons: The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight
Pros: Crew was pleasant.
Cons: Very old plane with seatback screens or USB ports for charging.
Pros: I enjoy my flight
Cons: Again no complains
Pros: Cheap fares and direct flight
Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .
Pros: Muffin distribution and the cushion
Cons: There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting.
Pros: Crew was pleasant
Cons: Little hot on the plane
Pros: the flight was on time
Cons: for sure the seats, the screens and bathrooms. the plane was so old!
Cons: Everything was good.
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