Great food on both legs and fast customer service from the stewardesses....
Overall was good but it would be good if the airline is providing snack such as sandwich or instant noodle between meals for LA to Taipei
We were very impressed with the modern plane its amenities, as well as the services of flight attendants.
The food from Los Angeles to Taipei made me throw up. The flight is also not comfort. But the staffs are very friendly and nice.
I was sleep when they brought the food. They had put a note on my seat. There was no food when I asked for food later. There was just one main meal served in this 14 hours flight. They offered me sandwich with ham which I don’t eat since I am pescatarian. Long story short I had to wait to get to TPE to get something to eat. I am extremely disappointed from the service. I have been flying EVA since I was 1 year old. Perhaps no more EVA for me. Seems EVA glorious day is long gone
It was a good flight. I would highly recommend it to family and friends.
Only one Hindi movie from LAvto Taipei and same movie from Taipei to Singapore Really horrible and we call it entertainment???
Food was ok. Could have been better. Entertainment was limited, especially for kids.
Fast and efficient boarding. Flight was on time. Service was very good for our long flight. First time flying with this airline and I would highly recommend.
My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
We were not sat together for the longeset duration of our travel very uncomfortable didnt enjoy that they fed us at 2 am
The flight was uneventful and the crew was kind and professional. Really appreciate the option to order a vegan meal for the flight!
I love my Delta crew, they were so welcoming and helpful.
Better organization of boarding procedures. Terrible leadership guiding people to gates.
I did not take the flight, tried to cancel it right after I booked it, but was unable to reach anyone. I blame Kayak for this situation because they sent the booking through another company and I was unable to get anyone to talk to me about the situation. I had to just take the hit and pay for another flight through Cathay Pacific, which was wonderful. I will never use Kayak again. (I bet they don’t post this review!) I’ll just post about them on social media sites. I don’t want anyone to have to go through the hassle and expense I dealt with.
Unable to set seat assignment. Got a call from presumably “China airlines representative” but was asking for an exorbitant amount for the seat assignment. Was traveling as a family end up being assigned to different seats as a result. Will never use underpricer again.
Not many selections for entertainment. Bulk head seats are no longer available with out fee at the counter. That’s pretty lame.
I would have liked to know how to order a special meal (for medical purposes) before the flight.
Ask flight attendant for water during flight and she was a little rude get the water.
The TV screen was so small, but other than that it was a good flight, and the food was good.
The friendliness of the attendants, and the quality of the service.
Food was terrible , uncomfortable seats, WiFi did not work, will never fly Singapore again.
A little more room from the reclining seat in the front of me.
They ran out of the second choice of food was stuck with fish
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
Everything was great keep up the good work 😁, can't ask for more.
Overall, very good. The food was better than expected with the exception of the pork and potatoes dinner at the end of the flight. My family all selected that dish and did not set it. I tried a bite also and it was honestly terrible. Also, it would be helpful to know when the snacks in the back of the plane are available.
The crew and their service was top notch, but the plane itself seemed to be on the older side and worn out. Also, the food could’ve been better. 9 out of 10.
Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them
Despite the crew's rough day, they were all very focused and friendly. The flight was too short for a meal, so no rating on that. Re. the AA app. It still isn't ready for prime time. AA works with Cathy Pacific for international flights to LA and the Aa jump to PHX. But the AA app can't find my trip and this can be problematic with flight delays and regatings at LAX.
Was not able to board flight because boarding pass name did not match passport name and no one caught it.
Had a bad experience with crew member coming back Hong Kong to la the person next to me one of the passenger have taken video and picture of crew member the person that served meal young kid late 20' s 6 5'10 had attitude at his peak anything I asked for I don't know if it was bad day or racial I felt humiliated as people could see difference towards me I no problem with Cathy and my whole family never had one was very disappointed
Later on, when there was no more bottled water, the water we received had a strong chlorine/disinfectant odor. On my flight from Hong Kong to Los Angeles, there was a male flight attendant who had a mean attitude throughout the whole trip, and he was very impatient during meal service “Furthermore, we purchased a Hong Kong SIM card as part of our flight package, but we received no instructions—neither by email nor SMS—on how to activate or use it. Consequently, we were unable to use the service at all. We request a full refund, as this appears to be a deceptive charge
Very bad Instead 22 hour it take me more that 35 hour to arrive from Los Angeles to Phuket and they changed my flight in Hong Kong to Shanghai china and in order to get my bag I was forced to vet china visa entrry
It was good. The planes needed to be updated though, they were dated and the entertainment systems were old. Service was amazing. The pre-booked meals were lacklustre.
Flew from lax economy on cathay 777. Seat configuration 3-4-3. When the forward seat reclines it feels like someone is leaning forward and staring you. If you are slightly big tray tables will touch your abdomen even with seats upright. AVOID this above 777 configuration at all cost for a long flight. However their Airbus 350 3-3-3 configuration felt spacious and Seats wider.
Leg room wasn't that great. Other than that it was a good flight
flight delayed 45 mins - missed connection - 1 hr layover became 8 hr layover waiting for next flight -
Meal options for vegetarians can be provided… Nothing was offered for me for dinner.. crew just said no vegetarian option available and did even bother to provide any alternatives or something to eat.
Flight went very well. Cabin crew were all courteous and very helpful, always with smiles on their faces. Food was great. I always love heated nuts with wine. Flying business class with Philippine Airlines is always a pleasant experience.
Everything was fantastic!!!! I can’t wait to fly home 😃!!!!!
The staff was wonderful. Really took good care of me. The food was not my favorite.
Flight left on time landed early, Crew was great , never an easy job. Bags arrived in a timely manner . Good job all in all.
Food was great. Hot meals. Entertainment- not so good. They only showed one tv filipino series with only 3 episodes for a 14 hour flight.
First and foremost it was a Philippine Airlines.my experiences ,number one non- stop flight no lay over not other airlines,number two ,boarding they calling by ground letter.number 3 stay on time no delay flight
Poor check in attitude , terrible food , movies selection poor, food came out cold , service terrible , entertainment system also broke so we had to use a iPad , worst biz class I have ever been on
The economy class sitting/chairs is tight not spacious enough to sit comfortably but for other matters everything is perfect 👍☺️
Flight was delayed. What’s better is if the flight stay on time.
Seats were very uncomfortable And the tv screens did not work neither did the phone charging ports. The crew was very friendly and the food was very good.
