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Ticket was purchased as a United Airlines flight (operated by All Nippon) like what does that even mean? Makes for a VERY confusing flight experience. For instance, what do I look for a United drop off signage and ticket counter or ANA? No explanation anywhere to be found. I also felt a little bit scammed by the obsurdely restrictive seat selection provided. Only middle seats available!! Are you kidding me!! On 6hr + 10hr flights you're forcing me into the middle seat without telling me before I purchased the ticket?? This should be illegal. And to top it off, on the Tokyo LA leg there were quite a few empty seats including window seats! I must also say, the food was a dissappointing as well for my taste, fish with rice ( mostly plain white rice) or a vegetable medly for the breakfast meal? Should be at least 4 choices and at least 1 with eggs. Outside of these issues flight was otherwise ok.
Ticket was purchased as a United Airlines flight (operated by All Nippon) like what does that even mean? Makes for a VERY confusing flight experience. For instance, what do I look for a United drop off signage and ticket counter or ANA? No explanation anywhere to be found. I also felt a little bit scammed by the obsurdely restrictive seat selection provided. Only middle seats available!! Are you kidding me!! On 6hr + 10hr flights you're forcing me into the middle seat without telling me before I purchased the ticket?? This should be illegal. And to top it off, on the Tokyo LA leg there were quite a few empty seats including window seats! I must also say, the food was a dissappointing as well for my taste, fish with rice ( mostly plain white rice) or a vegetable medly for the breakfast meal? Should be at least 4 choices and at least 1 with eggs. Outside of these issues flight was otherwise ok.
The space and bed was very comfortable , flight attendants very nice. The food was not tasty at all. I ordered the rib eye and it was so tough I couldn’t cut it.
It was ok I thought because my flight was 1pm i was expecting to have lunch but it didn’t and after 7 hr finally dinner time was only chicken sandwich and next breakfast was an hour before plane land in Tokyo. so I should bring some food with me. Japanese flight attend was nice but the other was chewing gum and how she ask and respond to customers was not professional I felt. Maybe because Japan flight attendant is highly train and everyone looked very dress and professional so I was kind disappointed. I like that the bathroom was very clean .
Seat was roomy enough . The Asian selection for a meal was good . The tortellini was not very good. Service was excellent. O
It was very good. Lots of room with superior food and service. I will not hesitate to fly ANA in the future!
They did not get my request for veg food that i made a month ago. Also did not have any backup veg food on board or fruit plate or simething. Very disappointing as i had hward about how grwat ANA was supossed to be. Alsio entertainment was lacking and screen and tech was subpar. Overall just mid to low tie. They are living off reputation and are being passed up by most other carriers.
Japan and China airlines were incredible. On board service was impeccable. All the flight attendants were helpful, friendly, and always smiling. Airplanes were very clean. The boarding crew was extremely accommodating and very nice as well. Overall I was extremely impressed.
I chose my seat for the window: there wasn’t a window in my row. The charging function for my device didn’t work.
The flight was canceled due to a mechanical problem. The rebooked flights were snot good. Many complexities. Will not use a third party booking again.
Thanks ANA team, overall I had a good experience flying with ANA. Just one comment, the same food option was served on the flights connecting Singapore -Japan & Japan- Singapore after a week. This drawn disappointment to our expectations to the food and ended up eating the same food one week later on the return trip even though it was a different timing. I believe this could be better managed. Thank you.
Pleasant, comfortable, and entertaining. All told, ZERO issues with it. And sadly, so far the flight was WAY more comfortable than the hellhole that is "Lambug Beach Resort" at Badian Beach!
It was a pleasant fly with Eva Air from NYC to Taipei. The crew were friendly and the food was exceeded my expectation.
Eva air is a good airline. The seats on the way to Taipei could have certainly been more comfortable, but all in all it was a pretty good experience.
Overall the flight was what might be expected for a long haul flight to Asia in economy class. The cabin crew was attentive and the food was good. Boarding was fairly fast and easy. The one thing I found frustrating was the EVA app. It is terrible. Trying to do anything on it was almost impossible.
EVA would not help with ticket issue since they were purchased through a travel agency. Even though it was EVA ticket stock. Travel agency Budget Air didn't reissue ticket after airline change which I didn’t learn until trying to checkin on Christmas Day and there was no contact number for the agency to help. I will never use Budget Air to purchase flight again and disappointed in EVA’s refusal to help. Thankfully just under 12 hrs before departure someone from the agency was available to reissue tickets. I was starting to think we would not be flying and the stress trying to resolve was completely unacceptable.
seamless check in/ friendly staff, food is good, always love flying Eva Air
Very uncomfortable and crowded seats in economy. Flight attendant refused request to move to nearby unused seat with more legroom because “It was more money for that seat”. It was also near impossible to reach airline directly by phone. Waits upwards of an hour and not very helpful customer service representatives after long wait. Cannot recommend this airline.
My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
The flight all the way to Philippines was so smooth travel..thanks
The crew were all great, the flight went very well I am very pleased with the whole experience
It was a 2 hour flight to Taiwan. Lunch was served. China Airlines goes above and beyond for their passengers.
Great flight, although I flew out of ONT and that is where my car is, lol
Staff is friendly, great variety of entertainment, check in a little messy but due to people not listening. Overall a pleasant experience. Would use again in the future.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
Free Wi-Fi could have been better in the Airport.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Ask flight attendant for water during flight and she was a little rude get the water.
Baggage made it successfully to destination despite short layover. Appreciate that.
Staff were good and nice. There should me 3 meals instead of only 2 and snacks.
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
The singapore airline now compared before covid, I like the service before covid. SQ was the best of all airlines but now I am going to look for different airline if I am travelling in asia.
They close their counter so early. I had internet issues so I couldn’t check In online . I would have made the flight but their counter was closed 5 minutes before we arrived. No way of contacting them even though I had the confirmation number and tried to check in the night before on someone else’s phone. I tried calling their customer service with no pick up. Horrible experience, I’m very unhappy with them. I hope to never fly with them ever again. It costed me almost $900.
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
Due to the delay of my first flight, my connecting flight with JetBlue was canceled by Singapore Airlines, but the JetBlue crew was very accommodating and rebooked a seat for me. The crew was very nice and had good attitude.
Left hr late & arrived 1hr late luggage was slow to be offloaded! The flight crew & food were good! Movie selection was ok!
We were able to check in 48 hours before departure. The boarding was a breeze. The business' seat is very large with large tv screen. The lunch and dinner were excellent with selection of wines and other drinks. The seat was converted to a totally flat bed for sleeping which was very comfortable as well. We will definitely fly with Singapore Airline again in the future.
Flight attendants seemed a little more stressed out than in past Singapore flights. Not sure if that was because we had a completely full flight or if it was because it was just before Christmas. Food was decent but someone needs to update their Indian Vegetarian menus to ensure more variety, less duplication of items (Parathas included in2 different formats) and less dairy.
The male traveller seated in the row in front diagonally opposite my husbands seat across the aisle as soon as the seatbelt sign went off moved across the aisle into the seat in front of my husband for the entire journey from London to Singapore he had his seat reclined and pushed back and the seat touching my husbands knees for the entire journey from London to Singapore. very uncomfortable for my husband.
I cancelled my family 2023 international vacation because you guys double booked me with the same date, passengers, airlines and just hours difference and did not want to refund me at the right time and then finally cancelled the extra booking! Cancelling the booking that I personally booked! And you guys kept the unauthorized booking! This experience was really bad! Ruined everything! Never again I will book with kayak , me , my family , my friends and most importantly I will advocate to everyone to make sure not to book with Kayak! None existing customers service! Only 3rd provider that serve only their company and not the travelers!!!!!!
My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.
Flight delayed by hour for departure. No real announcements or updates until told to start boarding
The economy class sitting/chairs is tight not spacious enough to sit comfortably but for other matters everything is perfect 👍☺️
Every thing was good except our baggage that wasn’t here when we arrived, we understood the cause but hopefully we will get it soon as possible
Flight was delayed. What’s better is if the flight stay on time.
Seats were very uncomfortable And the tv screens did not work neither did the phone charging ports. The crew was very friendly and the food was very good.
I thought it was inappropriate that crew let some passengers in the back in full rows move to empty premium exit row seats when others had paid a lot for premium seats.
PAL Airlines is always delayed most of the time. Please try to avoid it.
Entertainment system in business class was broken. Not available during the entire trip. WIFI was difficult, kept disconnecting and required new passcode to re-connect (at additional cost, even if yo had already paid for the entire flight). In business class, they gave me free passcode, but I needed 4 of them to keep connected the entire flight.
The check in crew is rude. They are strict in luggage. How about you buy something in duty free and then they tell you to remove some of your stuff you’re ending up throwing everything. The crew are nice. But the seat is really hard it’s not comfortable in long flight. I’m not planning again to book a flight in Philippines airlines it could been better if you trained your check in crew to be compassionate and nice. I travel a lot in emirates qatar but never experienced anything like that.