Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Boise
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Scores according to KAYAK customer reviews
Cons: "Would have appreciated a heads up about needing to shuttle to the remote parked aircraft at the Seattle airport. The process itself was fine but everyone was just confused on what was happening and it’s always hard to hear the announcements via PA"
Pros: "crew was good. food was good"
Cons: "Everything was amazing"
Pros: "It was a short flight."
Cons: "WiFi access."
Pros: "Everything ran quickly and efficiently. Flight Crew was friendly as well."
Cons: "The check in clerk in Reno wasn’t professional at all. He clearly showed impatience and lack of tact with the young family ahead of me as well as myself when it was my turn. Not impressed with his service at all."
Pros: "Crew was great."
Cons: "Two hour engine repair delay caused missed connection. But better than flying with faulty engine!"
Cons: "Flight delayed for no reason"
Pros: "Fast and no delays"
Pros: "It was a very pleasant trip. Everything went as expected."
Cons: "delays on both departure and arrival mobile boarding pass system did not work."
Pros: "Short trip in and out. Loved it"
Pros: "We left on time, arrived early and the flight attendants were great!"
Pros: "The airline staff were so attentive and friendly, food options were tasty!"
Cons: "Crying babies :-( poor little nuggets didn't seem to feel good."
Cons: "Premium and first class need to be updated and cleaned up. Food was somewhat edible"
Pros: "On time"
Cons: "Price was high"
Cons: "Regional gate attendents really didn't seem to care if I boarded or not. Based on my experience this morning, given a choice, I will NEVER fly Alaska again."
Pros: "Partnership with Virgin. Drink orders."
Cons: "boarding process didn’t go by the script and was a mess"
Pros: "The crew was great!"
Cons: "The charge for checked bags! !!!!"
Pros: "No crying babies and outlets at all seats."
Cons: "I wish the seats reclined more or had more padding."
Pros: "Everything okay..... the seating is just too damn tight."
Cons: "both legs of my trip were canceled due to lack of pilots."
Pros: "Trip. Was pleasant and uneventable."
Cons: "Having to take luggage with you everywhere. Would love to check baggage but can't afford..."
Pros: "It was comfortable clean pleasant and well priced"
Cons: "noise of the engines but you can't fly with out them"
Cons: "They offered a crummy cookie and literally only orange juice or water."
Pros: "The chardany was wonderful. Also easy boarding process."
Pros: "speed, efficient staff"
Cons: "the 400 bombadier was very cramped rough landings"
Pros: "Quick, efficient, courteous."
Cons: "I have no complaints!"
Cons: "Hour long wait on the tarmac at SJC was uncomfortable at best"
Pros: "Crew was nice"
Cons: "6 hour delay with no compensation"
Pros: "Good trip with good Ser vice."
Cons: "The flight got delayed by 50 minutes."
Pros: "Love flying w you guys!"
Cons: "Completely satisfied"
Pros: "On time."
Cons: "Cramped cabin"
Cons: "Free wine"
Cons: "I needed a pillow"
Cons: "Rough landing Limited beverage selection"
Cons: "Too crowded!!"
Pros: "The professionalism of the crew."
Cons: "I did not receive notice or a page of my flight leaving Boise. I was not in the airport long after arriving from Reno and I missed my original flight and I was right in front of the gate."
Pros: "Excellent -keep the complimentary wine -great."
Pros: "the ground and flight crew made every effort to be sure that I made my connection (along with 5 others). They were very pleasant and accommodating"
Pros: "Great way to quickly get from Portland to Boise."
Pros: "When the customs process was too slow for our connection time, the Alaska rep met us and moved us to a later flight without us even having to ask!!!!"
Pros: "We needed wheelchair help. That was well done."
Pros: "friendliness of crew"
Cons: "i thought boarding was good...they just started boarding without any warning...it actually helped cause you then dont get a huge line"
Pros: "Good pilot."
Cons: "No entertainment. To many drinks not enough snacks or choice."
Pros: "On time, no worries"
Pros: "The complimentary beer and wine was a very nice option. The crew was very polit"
Pros: "Staff was courteous, kind, efficient."
Cons: "Gogo inflight never allowed me to connect to wifi."
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "Good flight, got home early."
Cons: "the food"
Cons: "Hand out headphones, my phone doesn’t have compatibility."
Pros: "price great; direct flight;"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Pros: "They were awesome"
Cons: "Nothing I was at my best on the best airline and crew"
Pros: "Crew was great"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Pros: "Crew was amazing and super helpful."
Cons: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."
Cons: "Leg room was lacking."
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Pros: "The Crew on this flight was great and the flight was quick."
Cons: "The flight was delayed 3+ hours and Delta kept pushing the delay out further without giving any updates as to why it was so delayed, and when I inquired at the Delta desk at the gate the woman was very rude to me as she snipped that it was a mechanical issue."
Pros: "The crew was absolutely amazing!! So kind and helpful! The captain also took a beautiful path around Rainier during a gorgeous sunrise!! The seats were very comfortable and the flight was smooth even though it was a smaller plane (Skywest). I will absolutely fly Skywest again!"
Cons: "It’s an older plane and needs a little work; but don’t we all?! ;)"
Cons: "20 minutes late"
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Pros: "Cabin service was decent"
Cons: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Pros: "I liked that I was able to check my carry-on to for free"
Cons: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
Pros: "Great services ce."
Pros: "The crew was nice."
Cons: "This was an older, smaller plane and it had more leg room. Appears I’ll have to start checking Delta to see what birds flying the leg."
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Pros: "Everything. Pilots and crew"
Pros: "Nice crew members always polite and courteous.maybe over polite if anything. Australians don't require subservient service deliverers. The constant "your very welcome" regardless of the service and response to that delivery is off-putting to me. But al in all pretty good in most areas."
Cons: "ON ticketing at New Orleans I wasn't allocated a seat number. At the gate shortly prior to boarding I needed to attend the desk for that allocation. I was also not told which Terminal the plane would go to in LAX and which terminal the connecting flight would be leaving from. They were not sure! Consequently I floundered around at LAX wasting time and bothering people for information that should have been known to me. The security checks are over the top and inconsistent in the US."
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Cons: "Flight was cancelled"
Cons: "If some takes up two seats , then they should buy two seats. Very simple"
Pros: "SLC ground gate crew was awesome."
Cons: "There was no gluten free snack option."
Cons: "Extremely long queue"
Pros: "Friendly staff.."
Pros: "Free pretzels and drink"
Cons: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Pros: "The fact that there were no delays!"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Pros: "Very Comfy plane."
Pros: "Left ontime, arrived 30minutes early."
Pros: "Seats in economy had a little more elbow room and space. They offered free movies and free satelite tv as well as better snack options."
Cons: "Not being able to pick seats until the gate. Traveled with 4 friends and all of us sat separate. 4 of us in middle seats."
Cons: "Delay from Seattle to pasco."
Pros: "Very nice employees. Coke, peanuts good."
Cons: "Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again."
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Cons: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."
Pros: "It was actually a flight from new Orleans to Detroit. Seats were assigned at the gate for myself and many others. It seemed like the gate agent didn't care where she assigned guests who were travelling together as several people were not able to sit with their travel companion. Once I was on the plane I however switched with someone to allow them to sit next to their companion and put me closers to mine. Everything else went smoothly."
Cons: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
Cons: "For some reason , we we did not have seat until the day we left, they ended up placing us in the back. Not that I mind sitting in the back, it was just a scary thought that we didn't have assigned seat when I bought the tickets- I remember picking my seat"
Pros: "The heading says it all!"
Pros: "Great Crew on the Second Leg from DFW to SPI"
Cons: "Had flight delay affecting my connecting flight."
Cons: "Delayed 1.5 hours each way for maintenance, did not allow us to switch seats to sit together previously at flight and the flight was very empty. Very uncomfortable seats. Will not fly AA again"
Pros: "Fast. Arrived early."
Cons: "More room."
Pros: "Friendly crew"
Cons: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"
Cons: "Too small of a plane for that long a flight. Cabin was too damn hot."
Pros: "The seat wasn’t very comfortable"
Cons: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Pros: "Seat was okay. Crew was definitely amazing."
Cons: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."
Pros: "Direct flight and good personal service provided by crew."
Cons: "Flight was delayed and overbooked causing further delay at departure gate. Plane is small and cramped."
Pros: "Crew was professional."
Cons: "AA is rated next to last in being on time. It shows. Seats were uncomfortable. At least the interactive screen in the seat back worked well, and was informative."
Cons: "2.5 hour delay on the ground - very poor communication from Crew"
Cons: "Less boarding groups"
Pros: "Travel time was great"
Cons: "The gate agents were rude. So happy with their ‘power’ over passengers who are loaded like cattle onto the plane. They barked at every other passenger that their carry on bag was too big and wouldn’t even listen to train when bags would fit into the size checking stand."
Cons: "Awesome Customer Service"
Pros: "Arrived earlier than scheduled."
Pros: "Everyone was helpful and fried. They did a real good job of moving people thru security fast. They processed like 150 people in line in about 10 minutes."
Cons: "We were delayed out of Chicago almost an hour because they had to scrape ice off the wings. I really stressed over possibly missing my layover. I ended up having to race to the it terminal in 10 minutes. I checked my bag because they said they were running out overhead space and then they went and put my bag on a LATER FLIGHT so I still don’t have my bag"
Cons: "No individual TVs. I won’t fly without making sure my individual seat has its own!!!"
Pros: "Wasn't full, plenty of room. Free booze offered!"
Cons: "Delayed, crew didn't help couple to calm their children and restore morale"
Pros: "overall service was good as expected."
Cons: "overalll service was as expected."
Pros: "The flight attendants were really attentive and came to our rescue. In flight entertainment was good."
Cons: "Americans airlines charged me extra to guarantee that my wife and I, along with our infant daughter could sit together. Of course with this came the expectation that we would at least have more leg space. Which we did not. Go figure."
Pros: "It was o k."
Cons: "No complain"
Cons: "American wins tge coach torture contest!"
Pros: "Due to weather my flight was cancelled. Before I even realized it I had been rebooked on a direct flight. No glitches, no headaches. Perfect!"
Pros: "Only good thing about the flight is the price."
Cons: "I do not like the two hour delay, after a hour maybe consider getting another plane."
Pros: "The flight was as advertised. Nothing particularly special other than reliable which was just fine with us."
Pros: "Great selection on movies to pass the time and charging port for mobile devices ."
Pros: "CRJ 900s have more leg room than expected"
Pros: "Its Alaska. Nothing more to say. My preferred airline and never had a bad flight."
Cons: "The usual. More legroom would be good. That's about it."
Cons: "You pay extra to get the TSA Full background check, so you can breeze through TSA, with PreCheck, yet this Airline has a problem with recognizing it. 3 phone calls layer and a Visit to their Costumer Serice Desk, and none of them can figure it out. Uhg again."
Cons: "Food was not good at all."
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Pros: "The entertainment"
Cons: "There was nowhere to stow my purse and things i wanted to use during flight near me, my luggage got lost"
Pros: "GSP easy to navigate- easy option for WNC travelers"
Cons: "Seat broken tray table broken reading light did not work 15 total hours in the air and 7 of them the movie system did not work Paid for upgraded seat and did not get one - got moved to a standard seat."
Pros: "Actually coming home was great. Thank you"
Cons: "Going to Cancun. From Boise sucked. Are flight from Boise sucked we we're 4 to 5 hours late due to the gas contamination in Boise and we weren't informed until a hour + after from the time our flight was suppose to go out. We weren't very happy. They new the night prior, so we could have came to the airport 3 hours later and been just fine. Which also made us miss the connecting flight"
Pros: "I liked that the plane was clean, that the staff consisted of somewhat normal, more mature people, and that water and carry-ons are free."
Cons: "I felt that having to pay $50 extra for a seat when I checked in was pretty deceptive and unethical. I think most people would agree that when they purchase a boarding pass, it is assumed that it includes a seat. Having to pay extra for a seat was something I did not plan for and it was out of my budget, but I had no choice, because I had to get home somehow! I'll be going without groceries this week due to this unplanned expense."
Pros: "Flight was smooth and landing was good"
Cons: "Having to pay for luggage under the plane. I booked my flight 3 months in advance to sit with my wife and we got switched, fortunately I asked the man next to her to trade me seats. I ve flown to Managua about 7 or 8 times with American Airlines and this was my least favorite flight. People take up the space in the overhead compartments above my seat almost all the time then there is no space for mine."
Pros: "Flight was delayed and hour and they lost out baggage. Did not have clothes for 2 days"
Cons: "Unexplained delay in leaving but only arrived about 10 min later than scheduled. Took an hour from pulling into the gate for bags to arrive though which caused me to miss my shuttle. Never had to wait more than 15 min for any other airline at DIA."
Cons: "The counter manager at PHX, Lanell Monarrez was a total witch and whispering to Lanya in front of me was very unprofessional. I paid a full fare 1-way ticket to get out of PHX as they were not willing to allow me to fly standby or make a change to my existing ticket. Crappy airline service at the counter. Good flight crew."
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "The air hostess gave me extra pretzels"
Cons: "The flight was delayed 2hrs when we landed had to wait on tarmac for 30 mins to get to gate"
Pros: "We got there."
Cons: "Painful. Since the airline industry can't seem to get people (morons) to check their bags, why not have people who DO NOT have carry ons seated in the front, and those who refuse to check their bags seated in the back. That way, those of us who can just stand up and walk out can get out the way and those who have to struggle with retrieving their bags don't hold us up ???? It wouldn't slow the slow pokes down and it would let get out of the way."
Pros: "The boarding process was efficient and the staff was friendly."
Cons: "The plane was antiquated and the seat space and leg room were minimal."
Cons: "Person next to me was talking across me"
Pros: "I liked my seat"
Cons: "There was a stewardess that was very mean and not accommodating when I asked for a mask"
Cons: "Fruit & cheese tray unavailable"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Cons: "I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again"
Pros: "Courteous attendants"
Cons: "My seat smelled like urine."
Cons: "Delayed missed connection, lost luggage!!!!"
Pros: "Standard beverage and small snack service"
Pros: "We were 2 min late for check in and the agent got our bags and got them on the plane"
Pros: "Comfortable, pleasant Attendants and friendly Pilots"
Pros: "Uneventful, as expected"
Cons: "The stewardess was Young and NOT the epitome of the Friendly skies. She lived upto a my expectatuons of a stereotypical Millenial! She served us, but not well. Not what I have come to expect from the Friendly skies. All others have been gooD or better."
Cons: "Had anightmare will complain to united diect"
Pros: "Service was excellent!"
Cons: "Outdated planes. Service sucked. No blankets. Delta for life!"
Pros: "On time"
Pros: "All good without delays. Great pilot."
Pros: "The trip was smooth sailing. Great staff and on time"
Cons: "No issues"
Pros: "Departure was on time"
Cons: "Over charge on passengers luggage and tickets so expensive was on time"
Pros: "Everything overall was excellent !!!"
Pros: "Efficiency, punctuality, courteous service"
Cons: "Small aircraft, for the sector."
Cons: "Took too long to get baggage"
Pros: "On time. Enough space ."
Pros: "On time flights are a rarity these days. United pleasantly surprised us."
Pros: "Service was great!! Very nice empolyees will be back!!"
Pros: "Was on time everything was great need better snacks"
Pros: "See above."
Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."
Pros: "Everything went smooth"
Cons: "Bare minimum services."
Pros: "Great airline A+"
Pros: "The wait wasn't bad for boarding"
Cons: "Being stuck in the 4th boarding section"
Cons: "There were no vegan complimentary snacks"
Pros: "They allowed time between boarding groups to cutdown on congestion. Worked great! Never had an airline do that. All employees were very nice and friendly not just all business."
Cons: "I am Asian who was not allowed using restroom located in the front of airplane close to the 1st class cabin, but people sit next to me can. I feel insulted."
Pros: "I enjoyed the roomier seat."
Cons: "It would be nice to have one of your complimentary snacks gluten-free."
Cons: "The TSA at New Orleans airport was rude"
Pros: "Everything was great!"
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "It went great. The service was excellent!"
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Pros: "Row 10, extra couple of inches is far more civilized."
Cons: "Didn't have the United app downloaded in time, so couldn't use the WiFi. No alternative."
Pros: "Slight delay but good communication."
Cons: "Spicy snack. Same snack on all 4 legs of our trip"
Pros: "Good leg room in premium economy"
Cons: "Horrible, rude service by one of the flight attendants. I was just asking for an extra glass of water. Cant believe they treat premier customers the way they do. TV did not work."
Pros: "Boarding was simple and easy."
Cons: "Seating is much too narrow and much too close together. My knees were against the seat in front of me."
Cons: "You all didn't have a seat nor wheel chair service for me I was from 10am until 2thats when they found another airline for me to get on and I missed my appointment due to airline over booking my seat so there I'm sending a letter of displeasing service for a refund ."
Pros: "On time!"
Cons: "No complaints"
Pros: "The crew was great"
Cons: "Nicer seating"
Cons: "I was not expecting to la d at the south terminal. I am glad I didn’t have to connect to another flight as it took over 40 mins to get my luggage and take the shuttle to the main terminal. Otherwise the flight was fine"
Pros: "Crew was friendly and fun! Quick boarding!"
Cons: "Seats are not that comfortable."
Pros: "Chairs don’t recline"
Pros: "Initially the price seemed great"
Cons: "There was no free checked bag option so myself and 2 kids each had to pay $50 eaxh way costing me $300 extra. I could have got better flights from United for the extra $300"
Cons: "No reason given for the delay."
Pros: "Boarding the plane, getting off the plane, and the actual flight were all pleasant."
Cons: "Frontier’s automated system message regarding the cost of checking in bags/paying for a carry-on bag counterdicted what the actual cost was. I’m just glad we looked into it before getting to the airport, otherwise we would’ve been stuck with their high fees to have a carry-on. We spoke to their main office, but the price quoted on their automated system was never honored. This is my first experience with Frontier, and my last. I’ve never been on a plane and been charged almost $3 for a very small cup of soda and a snack—for other airlines, this has been complimentary, regardless of the distance traveled. Their low fares aren’t worth the extra cost of carry-on luggage and a small sip of something to quench my thirst for a couple of hours."
Cons: "We were delayed for over two hours! Then sat on the runway forever. Having to pay for both checked and carry on luggage is ridiculous."
Pros: "Flight departed on time and we actually landed 20 minutes early."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Cons: "What was supposed to be an easy 1.5 hr flight doubled in length and included waiting for an hour on the tarmac to take off and another wait once we landed"
Cons: "Luggage was expensive"
Cons: "For beginners, my fisrt flight on new years eve got delayed, and then it got canseled... in order to make it to new orleans i had to book a flight with American airline for a much greater price (frontier $50 AA $375) Frontier was only willing to cover another flight with them, which would not leave untill Tuesday (jan 2) and that meant i would miss out on my new years experience and also a lost of $250 on a non refundable reservations, after calling costumer service they were only willing to provide a 200 voucher to fly with Frontiers instead of refunding me the full amout on $375 for the AA ticket i had to buy... my other r flight from New Orleans got delayed 2 times and i got in the plane 4 hours later to a flight where they didnt even provide complimentary drinks like a soda or water, last but not least i am currently waiting for my flight back home and i received an email saying that it got cancelled but when i called costumer care and they said that the status is unconfirmed... but if so i will be loosing a day a work and prob have to book another flight that will probably cost me more money to which i am not certain that i will be compensated for"
Cons: "I arrived 2 hours before my scheduled flight time but had to wait for at least 15 minutes before anyone came to the counter."
Cons: "Flight was delayed"
Pros: "Not much"
Cons: "Late flight and no free water and it took 25 minutes just to get bags after landing."
Pros: "it helps!"
Pros: "I really liked having two kids punching my seat every 5 mins on a 3 hour long flight. Pilots do know how to take off and land so I'm alive and that's the best part I liked about my flight."
Cons: "Seats are terrible. I know it's not the international flight but please please hire more attractive flight attendants. I don't want to have nightmares."
Pros: "The crew was friendly."
Cons: "The flight was delayed, which on its face is understandable, except that it seems to be a pattern with Frontier. Whether I'm flying them myself, or picking up someone who's flying them, the last several Frontier flights I've experienced have been delayed, often repeatedly. And then there's the luggage fees . . . I booked this most recent ticket well in advance, and wasn't sure what my luggage needs would be. When I went online to add bags, I learned that adding them post booking, but pre-airport still incurred a significant cost increase - from $25 (at booking) to $38 (a week before check in). To carry one bag and check another, I had to pay nearly $80, which was more than the cost of my actual plane ticket! I'm sorry, Frontier, but I think our relationship is coming to an end . . ."
Cons: "Cramped, too many hidden fees. Yes the plan ticket was the cheapest. However when you add your bags, seat and a drink it's worse than a regular airline."
Pros: "Polite, courteous staff"
Cons: "My first and probably last time with Frontier. Can't forgive them for the carry-on fee and the fee to select a seat (that doesn't recline), which adds about a hundred extra to the cost of your round trip fare. I'll have to just stick to my normal carriers that won't surprise me"
Pros: "Understaffed budget airlines - a mess"
Pros: "Friendly and perfect"
Cons: "Despite being 3 hours late, the gate agent was in a hurry and barking at us. Cabin crew was nice and captain was calming."
Pros: "arrived 1/2 hr. ahead of schedule and extremely fast baggage arrival (including skis)...professional and courteous staff"
Cons: "very uncomfortable seat bottoms"
Cons: "SO many problems, will never fly again...delayed, cancelled, rescheduled, delayed (but actually moved up to earlier time), delayed again it was UNREASONABLE and INAPPROPRIATE!!"
Pros: "That we got to our destination safely and they didn't lose our luggage"
Cons: "Nickel and diming is for EVERYTHING! It was ridiculous after we added up all of our "fees". It would have been so much cheaper to go on a different airline. I believe we were scammed to believe we were going to fly cheaper because we didn't have to pay extras what a scam!"
Cons: "Showed up to the airport in New Orleans to find out my flight was canceled, but had to be told by people from another airline because the Frontier desk was vacant. Received no email, phone call, text or anything to tell me the flight was canceled. Not even one Frontier employee was at the airport to explain the situation. They just left a stack of papers to say the flight was canceled and they weren't offering anymore flights that day. Had to book one on another airline for the next day, so called Frontier to get reimbursed (they said very clearly on the paper that they would reimburse up to $400 in another airline) and spent over two hours on the phone getting passed around from person to person who said they couldn't help me. Still no idea if I'll be getting reimbursed. DO NOT FLY THIS AIRLINE."
Pros: "$40 per carry on bag is ridiculous."
Cons: "Frontier cancelled return flight without telling me and refusing to do anything other than refund 75$ or give me a flight 4 days later. Frontier refused to help with hotel or other accommodations and I had to rebook flight with delta for 350$ so I could get back home. Also, the employees from Frontier were extremely rude and refused to even look at me or even answer my questions. They said flight was cancelled due to weather reasons, but American Airlines was able to get planes running on only an hour delay. And, again, I never even had the common courtesy of a call or email, or text that my flight was cancelled! I had to find out when I got to the airport,"
Pros: "Me gusto que es factible"
Cons: "Que me ivan a cobrar 40 dollares por mi maleta de mano. Cuando se supone que sea gratis"
Cons: "Don't be fooled by these low prices on flights. You have to pay for every little thing....each and every bag (carry on or checked), any drink or snack other than water, etc."
Pros: "Easy check in"
Cons: "Arrival gate at Denver wasn't available for approximately 15 minutes"
Pros: "Because when I speak to a customer service representative he never told me that my husband had to pay for the suitcase. And I asked him several times and his answer was no and upon arriving at the aeriopuerto he was charged $ 45.00 for the suitcase of hands"
Cons: "That they always speak to me with the truth"
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Pros: "The actual flight was uneventful"
Cons: "I will never fly your airline again. Had to pay to cancel a flight I could not fly with no option to rebook a month before our event. Charged me $100 to cancel a $59 flight. Checking in online was horrendous. Took over 20 mins. Was not able to use flight funds on checked bags. Had to pay to sit beside my husband we booked flights together!! Pathetic. $2.50 for ginger ale. Not worth my business ever ever again!!!"
Cons: "An air hostess on the flight to New Orleans would make jokes with the guys across the aisle rather than bring me a glass of water. Another air hostess booed me on my way out when being told that."
Pros: "Flight was good.Would fly Frontier again. Kayak good , secured flight easy."
Pros: "Smooth all the way. Workers were good airplane was clean"
Pros: "It was a successful flight"
Cons: "Had to pay for bags and drinks, didn't seem much cheaper than other flights. Small things like lights and overhead bins were broken."
Pros: "Haven't even gotten on the plane."
Cons: "Southwest is flying out constantly and we're just sitting here. The weather is great but we're still on the ground. Bummer."
Cons: "1. They charge for every little thing. Each checked bag is $25.00 and each carry on is $35.00. They also charge you for a seat. So once you purchase your ticket, you then have to pay an additional fee to seat down. 2. The staff is unprofessional. Not only does everyone look sloppy, but the staff is comprised of individuals that don't care at all about customers and have been poorly trained. The quality is very low. 3. I was hit and then verbally abused by a gentlemen on the plane, they laughed and did nothing!!!!! 4. They only allow 15 bags on their plane! After 15, they will move your bags to a different plane without telling you. What kind of nonsense is that?!"
Cons: "Flight was late."
Pros: "They said they had a good flight"
Pros: "Crew was nice, helpful."
Cons: "Plane was late, as usual. Typical frontier delays."
Pros: "Plane was new."
Cons: "The plane was brand new but very tight. Flight was scheduled to be 39min late and was over an hour late with no updates. 45.00 carry on charge or 40.00 to check baggage! Drinks and snacks were for purchase ONLY! Landed and sat on the runway for over 40min and the pilots have one update saying it was supposed to be a 5min wait and never updated after that. No wifi no entertainment!!!!"
Pros: "Being On Time and the Crew was efficient and nice."
Cons: "Very Loud Flight."
Cons: "Horrendous. Don't fly Frontier if you are a fequent traveler."
Cons: "Two screaming babies. Great other than that."
Airlines flying from Louisiana to Boise have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Boise
Masks required on board, masks provided on flights from Louisiana to Boise
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to Boise
Testing for antibodies, testing for symptoms for flights from Louisiana to Boise
Waiving of change fees. Search flexible flights from Louisiana to Boise