Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Mexico
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$454||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Louisiana to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico from Louisiana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back to Louisiana with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico from Louisiana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."
Pros: "See previous comments"
Cons: "See previous comments"
Pros: "Everything was good."
Cons: "All good"
Cons: "the food"
Cons: "Hand out headphones, my phone doesn’t have compatibility."
Pros: "price great; direct flight;"
Cons: "Flight delay"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Pros: "All was great"
Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Pros: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Cons: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"
Pros: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "The movies were entertaining"
Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."
Pros: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."
Pros: "I liked that I was able to check my carry-on to for free"
Cons: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Pros: "Excellent check in and boarding service"
Cons: "Cleaning of the airplane could be done better"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."
Pros: "Almost everything."
Pros: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"
Pros: "Free movies on plane, quick boarding! Ok time :)"
Cons: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."
Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "Friendly service"
Cons: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"
Pros: "Flight attendants seemed nice"
Cons: "Too tight in the seats"
Pros: "Quick and everyone was friendly"
Pros: "Boarding was easy"
Cons: "Seats, the whole flight experience"
Pros: "direct flight from bdl to cun."
Cons: "reclining seats that doesnt give much room to person behind recliner"
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"
Pros: "The crew was outstanding, polite, and professional."
Cons: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"
Cons: "They lost my luggage."
Cons: "The overhead bin did not stay down low enough so that I could place my bag in. It would lower then before I could place my bag raise slightly by a few inches. For someone of my height (5’5”) that was problematic. Fortunately another passenger saw my dilemma and held the bin lower to its full opening capacity. This also momentarily slowed down the boarding process."
Cons: "If some takes up two seats , then they should buy two seats. Very simple"
Cons: "There was no gluten free snack option."
Cons: "My suitcase was ruined."
Cons: "Extremely long queue"
Pros: "Good service, on time, clean planes"
Cons: "The commuter Jets seats are really small unless you pay for Delta Comfort"
Pros: "Se had a Nice menu on board"
Cons: "No food to sell on board"
Pros: "Free pretzels and drink"
Cons: "Not enough overhead space for everyone's carry-on bags so I sat with mine down by my feet which left me little foot space. Was a bit uncomfortable"
Pros: "The fact that there were no delays!"
Pros: "Great gate agent at JFK on the layover."
Cons: "No assigned seats on second flight til we got to JFK."
Cons: "Hand sanitizing wipes on board."
Pros: "Awesome crew. Comfortable seats, legroom."
Cons: "No snacks? Flight was delayed...making me miss my shuttle home"
Pros: "The check in was really smooth and fast. The crew was amazing."
Pros: "Very comfy, roomy seats. Helpful, welcoming staff. Great take-off and landing—very smooth."
Cons: "It would be nice to have TV’s in the seats for longer flights."
Cons: "More room!"
Pros: "The pilot was great and excellent landing for a safe return home!"
Cons: "Check in and baggage fees"
Cons: "Plane 2 1/2 hour delay"
Pros: "The price was perfect and suited my needs. Very friendly staff. Thank you"
Cons: "I cant think of anything to complain about. My trip went very smoothly"
Cons: "2 hour delay, extreme turbulence, pale was less than half full and every one was seated next to each other with lots of seats and rows empty."
Cons: "Much less leg room than previous experiences with this airline, they also recently added up charges for seat selection and carry ons. Most uncomfortable seats I have ever been in on any flight."
Cons: "Communication was terrible. Never was able to get a receipt for the add-on charges that I wasn't expecting..."
Pros: "They waited 15 minutes for a passenger who was late getting to the airport. This caused us to miss our connecting flight and they couldn’t help us."
Cons: "Plane dirty Staff was acting weird"
Pros: "Fare good but hated having to pay extra for seat"
Cons: "Food and entertainment were non-existent. They used to give away and then sell cheeseburgers that were fabulous, but no longer. T flight was 12:20-3:00 so should have had food option. Also they should board window seats first. I had to disrupt a couple with a baby."
Cons: "No peanuts/pretzels for a 4.5 hour flight! Very little leg room!"
Cons: "No WiFi service was available on the flight. I would have liked to have known that beforehand as I had planned to do some work."
Pros: "Nice and direct flight. I got my bags really fast too."
Cons: "They opened the gate at the check in only 2.30 hrs away instead of 3 as they said."
Pros: "The flight was not too crowded."
Cons: "I do not like that my ticket did not include being able to choose a seat, the this required extra. The different fees are too complicated to keep up with."
Pros: "I did not fly to Las Vegas... the ticket went unused."
Pros: "Friendly staff"
Cons: "Delay with takeoff waiting at the gate inside of a very warm plane"
Cons: "Flight attendant tried to stop from going to the bathroom prior to closing of the door. After going to the bathroom the door was closed 10 minutes later."
Cons: "It was too cold."
Cons: "I was one of the last ones to check in on a flight I had already purchased a ticket for in economy seats but had to pay $15 extra at check in for an economy seat. Paying extra should be if I want to upgrade a seat and not for a seat in an area that I already paid for. This was definitely not an upgraded seat. I will avoid flying Sun Country in the future."
Pros: "Crew was very nice"
Cons: "Not much to dislike, fast flight"
Pros: "Cabin temperature was closer to a comfortable temperature than the flight to MSP."
Pros: "Crew was kind"
Cons: "I would have to say I miss not have a bit of a snack to go along with the beverage offered."
Pros: "I like the how the crew come back and everyone if they refilled on our drink"
Cons: "The thing that I don't like no snack to go along with our drink. Over all it was good flight and it was on time no delayed and it was my 1st time to experience in Sun country flight."
Pros: "Always proficient. Nice seat spacing. I thought I was flying spirit airlines, and when I realized it was sun country, I was thrilled. I love sun country!"
Cons: "Non smiling flight attendant. Uncomfortable seats."
Cons: "- lack of power plugs - could be cleaner Both perhaps more a function of the dated aircraft."
Cons: "When I checked in on the internet, there were no economy seats available. I had to pay $15 for a "preferred" seat, which was an aisle seat on row 7, near the front of the economy section. I was told by an employee that the only economy seats were the middle seats, that aisle and window seats were preferred seats. I was told the plane was full and they could not change my "preferred" seat although I did see empty seats on the plane after takeoff. Also bathroom facilities were poor - only two in the back for the entire economy seating. And the aisles were narrow."
Pros: "Price for ticket"
Cons: "No snacks"
Pros: "Crew and flights run on time"
Cons: "Seats are compact and no in-flight entertainment"
Pros: "The smooth boarding and friendly flight attendants"
Pros: "Flight attendant in first class was outstanding. Most attentive I've ever seen. This alone would lead me to not think twice about booking with Sun in the future."
Cons: "Small portable video devices. Boarding process -- made announcement that final boarding was being completed and plane was leaving which prompted me to run to the gate; 20 minutes later the boarding process was still in progress."
Cons: "Unexpected traffic from an accident delayed arrival and airport, that coupled with long lines made for time tight, girl in front of me at security was also going to my flight so I wasn't too panicked and tad kept telling us it was going to be ok and we'd make it but they pulled me aside to pay me down at security then my companion ran on ahead, they let her on the plane and then shut the door right as I was running up. Then the last was extremely rude to me and told me it was my fault and everyone else made it on time so why couldn't I, them when the second gate agent was going to put me on the new flight the ride lady told her to put me as standby, the agent inquired as to why and said there were open seats, she said do it, standby. And then smirked at me like she'd put me in my place. I was speechless, never delt with suncountry employee who was rude. Really disappointed with this experience"
Cons: "Because we booked through a third party , kayak, we could not pre-check in online"
Pros: "The treatment was amazing. Awesome employees!"
Pros: "Our flight was fairly early in the day and there were no lines to speak of!"
Cons: "The flight was delayed for over two hours."
Pros: "How smooth every thing went"
Cons: "How hard it was to get information on changing a flight"
Pros: "Flight was right on time and attendants were awesome."
Cons: "The boarding process felt very slow."
Pros: "Surly - LiftBridge - Fulton Beers (excellent selection) Great food selection Supporting local businesses, including SunCountry"
Pros: "There was so much room. The pilot and the staff were very friendly and quick to respond to any request. Very efficient."
Cons: "My family and I don't eat carbs or sugar and there was no food choice that would accommodate. It would be great if you offered some kind of Almond or macadamia nut. Just a meat and cheese choice. Other than that it was great."
Cons: "Great crew (2/3 of the team) but the plane was poor. One bathroom for the entire coach? Also, the intercom was busted so you could not understand the pilot."
Pros: "Roomy seats, genuine helpful crew, and low prices."
Cons: "Direct flight Boston to Seattle and reward miles that could be shared with other airlines."
Pros: "Very friendly staff. Everything went without a hitch. The price is amazing."
Pros: "They were very helpful in assisting us. Excellent customer service. I will fly Sun Country air again."
Cons: "Nothing. I liked every."
Pros: "Fast boarding and very nice crew. The airports in Mexico City and Merida are super sparkling clean!!!!!!"
Pros: "No really"
Cons: "We have could have left, still in airport Mexico City"
Cons: "Be in time, over 1 hr delayed."
Pros: "The crew!"
Cons: "Being able to teleport!"
Pros: "The crew was fine. I did not like the seats, we could not be comfortable."
Cons: "I already had my seats numbers but when we checked in they changed them. They were not comfortable at all, because I have 2 little girls, they could not lied down to be more comfortable."
Cons: "Could have got upgrade Oh Well the rest was excellent"
Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."
Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"
Pros: "Sitting in the forward part of the cabin was better."
Cons: "Had to spend the whole day in airport due to justfly booking error"
Cons: "My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services"
Pros: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Pros: "Brand new plane"
Pros: "We arrived 14 minutes before itinerary !"
Pros: "Nice fight. Attentive crew."
Pros: "Customer service"
Cons: "The $40.00 charge for each suitcase for both flights. Luggage charge was $120.00 Dlls. So perhaps a ticket that already has a luggage allowance and better seats is preferable."
Pros: "I like the staff, the seats, the entertainment"
Pros: "Good flights. Good prices."
Pros: "Plane staff was friendly, onboard entertainment options were good and the fare was reasonable."
Cons: "Plane noise was very loud and cabin temperature was so warm I was sweating and my wife ended up feeling naseaus towards the end of a 5.5 hour flight. Also, not a big fan of advertising being played over the TV and cabin speaker system."
Cons: "The were really mean on the boarding pass. They dis not give the right information and the flight was late"
Pros: "Arrive on time, excellent flight."
Pros: "I will definitely fly with Aeromexico in the future. Great crew and amenities."
Pros: "on time boarding"
Cons: "Lots of turbulence in the trip caused by bad weather."
Cons: "The setas space is too short"
Pros: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."
Pros: "Aeromexico keeps impressing me! The professionalism is great. The timing and ease of boarding was perfect. And the leg room and on-board accommodations make it a comfortable journey. Definitely now among my list of favorite airlines!"
Pros: "Cheese tamale"
Cons: "My hiking shoes were stolen along with a wind breaker"
Pros: "Service as usual, good"
Cons: "Flight late departing almost an hr"
Pros: "Flight from MCO to Mex was very good."
Cons: "We arrived in Mex on time but we had to wait a very long time until a gate was available."
Pros: "Just OK!"
Cons: "Took forever to take off, AC was nonoperational. Very discomforting!"
Pros: "I like that there are USB charging ports under the tv for every seat."
Cons: "Amazing flight"
Pros: "I got to check my baggage for free (full flight) and the crew were all very nice and fluent in English and Spanish."
Cons: "Flight was delayed"
Pros: "My flight ght was delayed of 2 hours"
Cons: "No compensation"
Pros: "Very nice crew"
Cons: "Old plane, very uncomfortable seats, no leg room and no entertainment"
Cons: "eveything was bad"
Cons: "The customer service was horrible. The worst I've ever experienced."
Cons: "Food was lacking."
Cons: "it was a bad customer service. They never mentioned I had to be 2 hours earlier to be on board, I didn't got heads up, i came like an hour and 15 minutes, and they told me I was not able to go in, because the gates were closed. I told them about my situation that I was late because I was in a funeral, and they didn't really care about it. Customer service was not really nice to me even though when I got there not to late. They didn't really care. Sad about it. I though they were going to considered my case. The attitude of some employees were unacceptable."
Pros: "It was great! Great people,great food, entertainment,blankets, pillows,music, great view in the eye."
Cons: "That the flight they gave me was till next week"
Pros: "Didn't like much."
Cons: "Seats don't decline much. Worst of all, no pillow in business/ first class"
Cons: "The flight changed. The terminal and the flight number changed. No information was given. Information desk had no idea."
Pros: "On time and smooth boarding"
Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."
Pros: "The crew was so friendly the planes are spacious and they give you a free meal and drink the movies and shows make the trip a lot smoother"
Cons: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Pros: "Smooth ight"
Cons: "Need to add cabin service"
Pros: "The cleanliness and the seat arrangements"
Cons: "Snacks could have been given & Small bottled water."
Pros: "Entertainment Screen in the seat back in front of me"
Cons: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."
Pros: "Very friendly"
Cons: "Everything was perfect"
Pros: "The flight was short."
Cons: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
Cons: "boarding, seating, entertainment"
Cons: "I had my period and desperately needed to use the bathroom. We were told to stay in our seats The entire flight even though there wasn’t much turbulence. The flight attendant yelled at me over the intercom to return to my seat when I tried to get up so I ended up bleeding through my tampon."
Cons: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
Cons: "Sat on runway when we landed took forever to get to gate. Late on a non stop w good weather"
Pros: "It was acceptable."
Cons: "A bit of food would have been nice on a 5 1/2 hour flight!"
Pros: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Cons: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Pros: "Nothing, the flight was cancelled and we missed our friends 70th birthday celebration."
Cons: "Staff at the ticket counter were curt, rude, and patronizing. They were ill equipped to deal with the situation."
Pros: "Width of the seat is nice"
Cons: "Boarding process is not great and delays while already boarded are terribly frustrating"
Pros: "The screens allowing us and our children to be entertained in the plane."
Cons: "Not had our plane delayed for over an hour."
Pros: "Movies were great!"
Cons: "They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside."
Cons: "Snack options aren’t good."
Cons: "The guy who’s checking me in he’s very kind.he is so nice person."
Cons: "Space in seats"
Cons: "Seats were small"
Cons: "Our connecting flight to New Orleans was cancelled and we had to rent a car or wait until the next flight out which was 5pm the next day. We opted to rent a car and Had to cancel our return flight home to be refunded. American Airlines cancelled multiple flights and were in total disarray. Still waiting to see if they will honor the refund"
Pros: "I took my girlfriend on her first airplane ride! The flight was bumpless from wheels to wheels. The Pilots did a fantastic job! Thank you so much for a remarkable first plane trip! THEN!!!! The have Buffalo Trace Bourbon! I mean.... what else do you need ?!"
Pros: "Availability of WiFi"
Cons: "Tightness of seats especially with so many people coughing."
Pros: "Airplane food was good"
Cons: "I was in the air 24hr, the trip was as good as it gets."
Cons: "2 hour delay"
Pros: "Liked the flight. Very nice crew."
Pros: "Left on time and got us to Dallas safely"
Cons: "Due to weather (not your fault) arrival to Dallas was delayed and we nearly missed connection"
Pros: "Helpful crew - courteous in their attitude towards customers and helped tight connections get out of quickly from the rear of the plane. Smile was on for each interaction."
Cons: "Flight was delayed by 50+ mins. The exit row announcement was made twice asking customers to acknowledge verbally which was probably a communication faux pas."
Pros: "I arrived in Sydney the day I was supposed to. Everything else was a let down and was not what I paid for."
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
Pros: "Good service . Timothy was excellent . Hostess ."
Pros: "Excellent flight. No complaints!"
Cons: "Flight was delayed 2 hours, then moved to the next morning at 6am. Before we got to the hotel, the flight was pushed back to 8am. All for mechanical reasons. We've flown this route before, and have had an abnormally high number of mechanical issues. They seem to use older planes for these shorter flights, and it really shows. Technology could really help ease these situations. American's app does not allow you to look at rebooking options, so we had to stand in line for a solid 30 minutes to speak to an agent. Since it was the last flight of the night, there were only 3 agents there to help an entire plane's worth of people. Calling American didn't help. They couldn't help with hotel/food vouchers. These types of vouchers seem like something else that could be distributed through the app or electronically, eliminating the need to stand in line and grow increasingly frustrated. To add to the fun, the vouchers were not event enough to get a hot dog and drink for dinner, then a coffee and pastry for breakfast. Once we got the vouchers, trying to get to the hotel was a disaster. They had 1 van, so they could get about 10 people every 30 minutes. We just took and Uber, and were eating in the restaurant by the time others were still arriving from the shuttle. There was no one from American there to help coordinate with the hotel or shuttle. We were like blind sheep wandering around looking for the van. Finally, arrive for the flight the next day, and they start boarding about 10 minutes before the 8am takeoff time. So, of course, we were late getting off the ground. Then, when we arrived in Dallas, our gate was occupied by another plane, so we got to sit on an old plane for an extra 30 minutes until another gate opened up for us. Really, other than crashing, not much else could have gone wrong. Made American look completely incompetent...which is happening more the more we use them. Next time, I'll pay a higher fare to fly with Southwest."
Pros: "Very smooth fast check in"
Cons: "The food"
Pros: "Boarding process was smooth and fast"
Cons: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Cons: "American after 4 hours delay cancelled the flight, AA refused to accept responsibility and refused to book me with another airline (my daughter was having surgery the next day and I was supposed to take care of her) I sent an email asking for them to cover the cost of my last minute ticket with the other airline, and they had refused. I will never fly AA again."
Pros: "Timely and prepared flight."
Pros: "expected rough ride due to weather, but flight was very smooth. Pilot was great, and made good time!"
Cons: "a bit of a delay to weather, but that is understandable"
Pros: "Crew was very friendly, flight arrived ahead of schedule, planeside check-in for baggage was expedient"
Cons: "The plane departed at least 15 minutes late but the departure time was never updated to indicate the flight was delayed...even when it was ten minutes past the beginning of boarding and the plane had not even arrived yet. Felt like an exercise to improve flight scorecard performance. The flight landed at least fifteen minutes early...but we didn't have a gate..and ended up departing the planeapproximately on time...but planeside checked baggage took almost thirty additional minutes to finally return to the plane full of waiting customers. Felt way too long....and the ground crew didn't seem to appreciate that most people had a connection..."
Pros: "Service, attitude, great hospitality. Was never treated this nice on any flight ever."
Cons: "Fact that I have to fly different airlines in the future"
Pros: "We made it home."
Cons: "The entertainment system in my seat didn't work. Seat 19D on flight 2580 from MSY to LAX."
Pros: "THE SEATS WERE COMFORTABLE AND CREW AND VERY ATTENTIVE."
Pros: "Permiten facturar el equipaje de mano ya que el vuelo suele ir bastante lleno."
Cons: "No hay tolerancia con los kilos facturados. El equipaje pesaba 51 libras y me hicieron quitar peso para después aceptar que facture ena puerta de embarque."
Cons: "Inattentive flight attendants, overhead space was not well managed. Cash only"
Pros: "The flight was on time and comfortable"
Cons: "That I paid for luggage when most people waited until they were told while boarding so they checked the baggage for free even though it was obviously too large. Maybe it should be checked closer when checking in before going through security."
Pros: "The crew was friendly helpful an our pilot had a sense of humor which is always a plus!"
Pros: "Great seats."
Cons: "Customer service both over the phone and in person not very helpful to ensure connecting flights were made. Much better experience with Southwest in regards to coordinating delayed flights. AA could have done a much better job to ensure more flyers made thei connecting flights."
Pros: "Left on time arrived on time"
Cons: "Air conditioning didn't work on Charlotte to ft wayne leg."
Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"
Cons: "6 hour delay"
Cons: "I purchased a round trip ticket to Miami for my infant son and I to accompany my wife on her business trip. First off, there was a 2.5 hour delay. The flight was overbooked. The lady at the ticket counter would not switch my seat to be seated next to my wife and 4 month old infant. Luckily the gentleman beside her was willing to switch seats so that she could comfortably breast feed our son. My checked luggage was severely damaged. The side of the luggage was caved in and one wheel was completely ripped off while the other was partially damaged. A cart had to be rented in order to transport the broken suitcase through the airport to the rental car service area where we picked up our car. The infant car seat belonging to a $180 traveling system was damaged and is missing pieces that secure the broken canopy. We were rudely advised by a staff member to file a report as she pointed in the general directional of a line a mile long. We have been advised by the manufacturing company to discontinue the use of this car seat because it is no longer considered safe for the baby to travel in. Should we ever be involved in an accident, the car seat would likely fail to ensure the baby's safety due to the mishandling by American Airline employees. Unfortunately since the flight was ridiculously delayed and my son was ill, we were unable to file the report. My wife has since contacted American Airlines via telephone and intends to write them a formal written complaint."
Cons: "Person next to me was talking across me"
Pros: "I liked my seat"
Cons: "There was a stewardess that was very mean and not accommodating when I asked for a mask"
Pros: "Airport staff was amazing, helping us out with seats considering one of us was needing assistance due to health condition"
Cons: "Fruit & cheese tray unavailable"
Cons: "When I spoke to the United person last week to confirm baggage and carry on requirements. He said I could take a carry on when I turned up to the gates I was charged another fee for my carry on bag. What is baffling is that when I arrived at Denver people were getting complementary check in baggage. I’m so dissatisfied with the booking and the amount it has now cost me ruining any savings I’d had for sanfrancisco"
Cons: "Not being stuck in Houston for 7 hours"
Cons: "United basic economy is worth the price but inability to check in prior to arriving at the airport is frustrating due to the fact they must check to see your bag"
Cons: "We sat on the tarmac for two hours because of a mechanical issue."
Cons: "Had anightmare will complain to united diect"
Pros: "The crew was very friendly and light hearted."
Pros: "Service was excellent!"
Cons: "Outdated planes. Service sucked. No blankets. Delta for life!"
Pros: "On time"
Pros: "United customer service was able to to find alternative flights"
Cons: "My flights going to and coming back from New Orleans got delayed by a large amount of time both ways at nearly the last minute"
Pros: "We had delays due to weather across the east coast. Medical emergency stop at Atlantic City. We set on runway for about two hours. We was only offered soda, water and nuts."
Cons: "Not given anything back in return .. such as a meal or points for bring delayed due to medical emergency."
Pros: "All good without delays. Great pilot."
Pros: "The trip was smooth sailing. Great staff and on time"
Pros: "Departure was on time"
Cons: "Over charge on passengers luggage and tickets so expensive was on time"
Pros: "Everything overall was excellent !!!"
Pros: "Efficiency, punctuality, courteous service"
Cons: "Small aircraft, for the sector."
Cons: "Took too long to get baggage"
Pros: "On time. Enough space ."
Cons: "Not having a pilot. Being in new orleans airport for 8 hours before leaving due to no pilot Missing my original connection flightgetting back"
Pros: "The staff was always very helpful. I carry a saxophone and everyone was always very open to accommodating me, which I really appreciate! Also, great legroom, great pilots, positive attitude."
Cons: "The added fees for food and beverage were a little tough. I would understand if the flights were shorter, however we had several-hour delays in a time period from lunch through the middle of the night, and were not offered any sort of voucher or food item. Then my bag got lost (which I understand with the weather issues that caused delays), but it left me in a city with no clothes, very hungry, in an hour past public transportation hours. Which is not THEIR problem, but I would have definitely appreciated some assistance of some sort."
Pros: "On time flights are a rarity these days. United pleasantly surprised us."
Pros: "Service was great!! Very nice empolyees will be back!!"
Pros: "Was on time everything was great need better snacks"
Pros: "The price was excellent considering it was a last minute purchase"
Cons: "There could be courtesy boarding for military members."
Pros: "Everything went smooth"
Cons: "Bare minimum services."
Cons: "Any comodity you have to pay for on top of already paying for a ticket. No food, no pillows, no blankets, no tv. Rude people at check in. Disappointed with united service."
Pros: "Nothing actually except it was on time.. I do appreciate being able to bring my little dog on board with us although it cost alost as much as another seat. Thanks for letting us bring her."
Cons: "You put us all in very back seats and I am clostifobac.. It WAS HORRIBLE EXPERIENCE... LOuD AND NO RECLINING AND IN A CORNER.. OMG had to stand up most of way to keep from freaking out. And.. I HAD RESERVED MY SEATS..MAKES NO FRICKEN SENSE.. The tkt guy was rude when I told him I reserved our seats and now we are all 3 scattered everywhere alone. I think that's WHY HE PUT US IN THE VERY BACK BEING HATEFUL BECAUSE I WAS NOT HAPPY THAT UNITED DECIDED TO SEPARATE US FROM ROW I TO 30.. Also I am paying to bring my children to Mexico and I can't get points for it. Just sayin..."
Pros: "Great airline A+"
Pros: "The wait wasn't bad for boarding"
Cons: "Being stuck in the 4th boarding section"
Cons: "There were no vegan complimentary snacks"
Pros: "They allowed time between boarding groups to cutdown on congestion. Worked great! Never had an airline do that. All employees were very nice and friendly not just all business."
Pros: "I enjoyed the roomier seat."
Cons: "It would be nice to have one of your complimentary snacks gluten-free."
Cons: "The TSA at New Orleans airport was rude"
Pros: "It went great. The service was excellent!"
Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."
Pros: "Uhhh, kinda unsanitary"
Cons: "Could've been much cleaner."
Pros: "Row 10, extra couple of inches is far more civilized."
Cons: "Didn't have the United app downloaded in time, so couldn't use the WiFi. No alternative."
Pros: "Everything was ok"
Cons: "The clerk in New Orleans Airport was a jerk he didn't want to help us when we asked him questions. It was my first time traveling by plane."
Pros: "Seats to close together, extra several inches would be much more comfortable."
Cons: "You all didn't have a seat nor wheel chair service for me I was from 10am until 2thats when they found another airline for me to get on and I missed my appointment due to airline over booking my seat so there I'm sending a letter of displeasing service for a refund ."
Cons: "I bought two tickets two months ago and was not able to sit with my girlfriend on the return trip home. There was no option to select seats upon purchase. We had a great vacation but the end was soured by having to sit apart from each other. This should never happen. If you purchase multiple seats you should automatically be seated with them."
Pros: "On time!"
Cons: "No complaints"
Pros: "Staff was awesome!!!!"
Airlines flying from Louisiana to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Mexico
Masks required on board, masks provided on flights from Louisiana to Mexico
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to Mexico
Testing for antibodies, testing for symptoms for flights from Louisiana to Mexico
Waiving of change fees. Search flexible flights from Louisiana to Mexico