Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "Crew was great, check in was fast. Overall great experience."
Pros: "Seat was comfortable, boarding was good"
Cons: "WiFi didn’t work, my tv didn’t work either"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Cons: "The food on the plain or snacks were to poor and not that tasty."
Cons: "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Especially when the person chosen to speak has a heavy accent and it’s competing with other announcements. My over 50 ears can’t make it out."
Pros: "Comfort and service was great."
Cons: "The severe delays was frustrating and not getting enough information about it."
Pros: "the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan."
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "The fact that we left on time given the thunderstorms in the area, and landed on time in Atlanta was amazing. Congratulations to the crew!"
Cons: "Not surprised there was no WiFi, but it would have been nice as more aircraft of all sizes are now equipped with WiFi."
Pros: "The flight was short."
Cons: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Quiet , comfortable cabin and crew was quick to board everyone"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "I was able to sleep comfortably, even in the middle seat."
Cons: "Not been in a middle seat"
Pros: "We got to our destination safely and sooner than expected!"
Pros: "Movies were great!"
Cons: "They didn’t give customs forms until exiting the plane. Caused huge problems for everyone. Sandwich was still frozen inside."
Pros: "Good, cheap flight that gets the job done. No issues boarding, seats were fine. Cannot comment on most things as I fell asleep almost immediately."
Cons: "Would've been nice to have had an eye mask / blankets on a red eye flight..."
Pros: "My overall experience was good, but the ticket said one gate, and I boarded through different one. But I guess that's the airports fault."
Cons: "Everything was good."
Pros: "No problems, our connecting flight was a little late but still made this on time."
Cons: "More comfortable seats."
Cons: "I upgraded to first class in order to have a couple adult beverages but the flight attendant decided to hide and eat her meal before serving the passengers. We were more then Hal way before she made her rounds with drinks. Not a pleasant experience at all."
Cons: "The flight was delayed for 3 hours, also the personal at Newark airport was a little bit harsh and not very helpful, I do not care about any compensation, nevertheless the personal has to treat better to the clients"
Cons: "I have a carry on bag. & when I was boarding the bag was checked because there wasn’t enough overhead room. I was in back of plane & there was plenty of room. I think you should be more careful about space deciditions. I bought specific luggage so I would’ve to check it!!!"
Cons: "Flight delay ,almost two hours. Have a chance to change to another flight with empty seats , not alowed"
Cons: "Miserable seats. Inadequate overhead storage - I was forced to put my only carry on, a day pack, under my seat making the small seat and foot room even more uncomfortable."
Pros: "Decent Crew! Good in flight beverage service and comfortable seats"
Cons: "I wasn't able to check-in from my phone ( United is stuck in 1980's) Forced me to use Ticket Kiosk at Airport. Wouldn't print out a boarding pass and wanted ticketing agent to verify my luggage. I had an empty backpack and a small laptop case, she told me only one piece allowed, seriously?? She made me put my laptop in my backpack and the carrying case as well. The boarding pass didn't assign a seat to me and told me that I have to get another boarding pass at gate.. Simply unacceptable. I am a frequent flyer with Frontier and Spirit pirit, thanks to those Airlines which never treated me bad and gave me hassle like United did. No more United for me ever. WiFi was advertised but never worked inspite of me wanting to pay for it."
Pros: "Comfortable and on time!"
Cons: "Plane was equipped with Direct TV but the TVs were not powered on and that was very disappointing."
Cons: "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."
Pros: "It was very good for my first flight on a plane"
Pros: "The crew was great."
Cons: "The check in. Please don’t ask me to get my boarding pass at the Kiosk when my party was successfully able to get theirs on the same reservation. Furthermore after you direct me towards kiosk, don’t let me get in the kiosk only to have the reservation not found and have to wait in line. The purpose of online check in is to avoid that mess."
Cons: "Everything was on time. The plain was clean and the crew was very good!"
Pros: "The Crew was amazing and the seat 1A was very comfortable!"
Cons: "N/A"
Pros: "Crew"
Cons: "We boarded and sat on the runway for an hour. The people next too me were literally sitting on. Too small seats"
Pros: "Not much"
Cons: "Add on fees - feels like a scam. Should have flown SouthWest like I usually do."
Pros: "Boarding was super fast"
Cons: "Plane was filthy. Didn’t clean between flights in the slightest"
Pros: "0"
Cons: "called one week after purchase to cancel for personal reasons and was told that was not an option. then tried to reschedule and got totally frustrated with language barrier with the person whom I was speaking......I should of known better for using a discount line, I travel often and this was the worst customer service ever,"
Pros: "Finally a Spirit flight with out a delay.... thank you"
Cons: "Your fates seem cheap , but just become just as expensive as other airlines ...."
Pros: "they charged an $100 fee to my card and i have no reason why. very annoyed by this and cant get a straight"
Cons: "Once again, Spirit does not disappoint with delays, and poorly trained staff."