Daily cleaning, installation of cabin HEPA filters on flights from Louisville to Brussels
The Belgian Government has prohibited all non-essential travel to and from Belgium from January 27 to March 1. Certain exemptions apply for urgent family or professional reasons. Further details are on the Belgian Government Coronavirus website (in French) Belgium has restricted the entry of all travelers who are not arriving from EEA Member States or Switzerland.
Travelers entering Belgium will be required to self-isolate for 14 days on arrival.
From January 1, UK nationals are no longer classified as EU/EEA nationals and will not be allowed entry to Belgium. Essential travel is still permitted. These restrictions do not apply to UK nationals who are legally resident in Belgium. They will be allowed to re-enter the country, but will need to present proof of residency.
Travelers arriving from Australia, Japan, South Korea, New Zealand, Rwanda, Singapore, Thailand or Uruguay are also allowed to enter Belgium.
Diplomats, humanitarian aid workers, and military personnel may enter the country. Nationals of Andorra, Monaco, Montenegro, North Macedonia, San Marino, Serbia and Vatican City may enter Belgium with proof of connection travel to their home country.
All travelers must fill in a Passenger Locator Form 48 hours to their arrival.
Travelers must present a medical certificate with a negative COVID-19 PCR test result issued within 72 hours prior to their departure. Children under the age of 12 and residents of Belgium are exempt from presenting a COVID-19 PCR-RT test result.
From December 25, travelers arriving from the UK must present a valid medical certificate with a negative COVID-19 PCR test result issued within 48 hours prior to arrival.
Belgium has created a 'traffic light' system to track countries and regions which are experiencing high incidence rates of COVID-19. All Travelers from "red zones" will be required to self-isolate for 7 days after arrival, while those entering Belgium from "orange" regions are asked to be vigilant. The updated list of regions can be found on this site (in French).
Residents returning from a red zone and staying there for more than 48 hours must undergo a mandatory test on day 1 and day 7 of quarantine. As from January 2, passengers will receive a text message upon their return with which they can register at a test center. The testing capacity at Brussels Airport will be further expanded to allow incoming travelers to be tested voluntarily upon arrival. Test capacity is being developed at Charleroi Airport and at Brussels-Midi station.
Travelers arriving from the UK, South Africa, and South America are subject to a 10-day self-isolation on arrival and must take a COVID-19 test on entry as well as on day 7 after arrival.
There are currently 975,260 active cases of COVID-19 diagnosed in BE and 24,367 deaths as of May 5 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 45m.
In the past 3 days, the cheapest one-way tickets were found on Iberia ($1,407) and United Airlines ($1,434), and the lowest round-trip tickets have been found on Multiple Airlines ($1,103) and Delta ($1,166).
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Louisville to Brussels.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Brussels from Louisville is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Brussels with an airline and back to Louisville with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Brussels from Louisville up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"
Pros: "Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice"
Pros: "Amazing crew. Very attentive to passengers and genuinely nice."
Cons: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Cons: "Qatar Airways... Never to expect more"
Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Pros: "More leg room, easy boarding and comfortable flight in economy"
Pros: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Cons: "There was nothing I didn't like about this flight"
Pros: "Super comfy seat and entertainment, plus staff super nice"
Cons: "Too long on boarding"
Pros: "Entertainment variety Frequent drinks offered onboard"
Cons: "Insufficient amount of in-flight food portion"
Pros: "Faultless as per usual QA flights"
Pros: "Service was excellent with very polite staff."
Cons: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."
Pros: "Air hostesses are classic.The plane very spacious ."
Cons: "Wait time to connect from Doha too longNo hotel accommodation."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Pros: "All around great airline. Comfortable for super long flights and completely accommodating."
Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Pros: "Great service. Courteous staff"
Cons: "Outdated IFE-overhead screens. Biz customers get iPads preloaded with movies"
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Pros: "Everything is good thank you so mach !!!!"
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."
Pros: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Cons: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Pros: "Good food includes veg."
Pros: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Cons: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Pros: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Cons: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."
Pros: "Staff were friendly, food was good, and the plane was nice."
Cons: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Pros: "Actually I can't even explain everything is good"
Pros: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Cons: "Nothing Everything was the best"
Pros: "Service was very good"
Pros: "The flight crew was great. They were very kind."
Cons: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Cons: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Pros: "Everything is fine and have a wonderful time"
Pros: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Pros: "Boarding was easy and. Convenient."
Cons: "Seats are pretty cramped, food quality was ok didn't have a lot of variety in inflight movies."
Pros: "Rhank you dear Qatar for excellent customer service"
Pros: "Amazing Crew, Entertainment and Comfort."
Cons: "Hot meals served in First Class as opposed to just snacks."
Cons: "Seats are tight"
Cons: "Brighter, kinder and nicer faces."
Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."
Pros: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Cons: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"
Pros: "The crew was amazing and seats were comfortable"
Cons: "Cramped seats, rude flight attendant"
Cons: "thin seat cushions"
Pros: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Pros: "The crew was great!"
Cons: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Pros: "Never made the connecting flight."
Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"
Pros: "Service was great"
Pros: "The overall experience on the flight was quite pleasing. The flight crew created a warm atmosphere on what was a very cold morning. Seating was not the most comfortable but the wasn't unbearable."
Cons: "Delta should have a better food menu for those early flights unless the motive is to encourage everyone to eat an organic and wholesome meal prior to boarding, something we all should be doing."
Pros: "They ran out of my preferred menu choice for the first meal. Martha went out of her way to bring my first choice for the second meal, which was very thoughtful. Nancy brought my friend an extra meal."
Cons: "I thought there would be more new releases to watch, but overall the selection was good."
Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Cons: "Old plane"
Pros: "No issues"
Cons: "No food, just snacks and no place close to the gate to eat."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Cons: "No upgrade"
Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Nothing.. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral."
Cons: "Everyrhing. the entire experience was horrible. Nasty seat. Had to get rebooked 3 times to finally get home but had to fly into a different airport and you also lost my bag so I have nothing to wear to my father's funeral"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"
Pros: "Was switched to United airlines by delta due to plane issues. Houston to Laf"
Cons: "I wasn’t able to select my seats and choose a meal before getting to the airport and hence had a middle seat and no special meal"
Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."
Pros: "Everything went smoothly. The staff were friendly, the flight fast and calm."
Cons: "Nothing that can be done, just tough being 6'5" in a connection plane."
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Cons: "Wasted my time on security and lost my flight"
Pros: "Understanding crew, and a helping attitude"
Cons: "Step stairs, no help getting up or down. You should use a Laeger plane and a jet bridge. It was awful down and up and down stairs, then walking across the tarmac, not sanded,NOT SHOVELED. Have you gone mad?"
Pros: "None of it!! Poor selection"
Cons: "All of it. Again poor selection"
Pros: "Smooth flight."
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."
Cons: "Missed our connection. Spent the night in Minneapolis. Luckily we had no urgent reason to get home to."
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "Is my wife and I first time going with the baby (stroller) we thought it as going to be a nightmare but we had a easy experience"
Pros: "Delta crews are the best in the US, very competent and they know how to take care of you."
Cons: "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"
Pros: "Staff did a good job boarding the plane."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Cons: "Racists bastards!"
Pros: "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Cons: "Everything was pleasant....I wouldn’t change anything."
Pros: "Very smooth flight. Everything was perfect."
Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"
Pros: "It was not immediately apparent that boarding was in a completely different terminal which was accessible by train, so this lack of info could have cost me arriving in good time as I thought I had sufficient time. I aldo found ground staff at the customer service desk very unsympathetic and unhelpful when I asked for assistance on grounds of ill health. They were quite condescending ."
Cons: "Ground staff poor customer service"
Pros: "Amazing crew!"
Cons: "The onboard entertainment were quite outdated selections. The seats are very small for such a long flight."
Pros: "DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly."
Cons: "Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets."
Pros: "Crew. Clean restrooms."
Cons: "Not being able to pick seating until 23 hours before the flight. A huge plane for first and business class. Economy left with uncomfortable seats, no legroom whatsoever and I am only 5’. Food was awful. Extra long walk in Frankfurt to baggage."
Pros: "The crew, both in SFO and on board where e excellent. We were well taken care of, in both area's. The service on the plane were top notch, anticipating our every need. The food was yummy and the entertainment great!"
Pros: "We purchased seats with extra legroom. They were well worth the extra cost as we were very comfortable."
Pros: "Timeliness, crew, and almost every aspect of the flight"
Cons: "Boarding process was very diorganized!"
Pros: "I always had a great experience with Lufthansa."
Cons: "Crew was great and pleasent!"
Cons: "Delay of 45 minutes made me almost miss my connecting flight."
Pros: "Crew did a great job making up time for late start"
Pros: "Airplane was clean and comfortable for economy class."
Cons: "Because I felt sick I would probably prefer to pay a little more and upgrade to a better seat if the option was available."
Pros: "Plane was clean"
Cons: "no entertainment, cramped seats"
Pros: "Comfortable and clean planes. Flight was on time. Free drink!"
Cons: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."
Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."
Pros: "The captain and others great flight"
Cons: "I ask for more food since portions are small , came back in 15 min and said no"
Pros: "wasn't Lufthansa it was actually Singapore airlines they changed my flight and it was very good"
Cons: "It was very good"
Cons: "Will newer agan fly business with Lufthansa!! It's not business at all just regular econom seats with short leg room and casual service. They should be sorry for that kind of business!!"
Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."
Pros: "Even though we boarded the plan via a bus, I appreciated that business class was given priority boarding the bus."
Cons: "The waiting area was a bit spartan, but quite acceptable."
Pros: "On time. Friendly helpful crew. Comfortable seats. Free wine with meals."
Cons: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."
Pros: "Nice airport"
Cons: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"
Pros: "Very friendly staff!"
Cons: "Monitor was very slow and at some moments not working at all (even after restart)"
Pros: "Big airplane and therefore no turbulence. Food was good for airplane food. Boarding was pretty fast considering the number of people. Didn't have problems finding overhead luggage space"
Cons: "Sat next to the bathroom and therefore repeatedly got bumped by people and carts as they passed. The stewardess was polite but had an obvious fake smile pasted on her face. A bit more honest facial expression would have been more comfortable."
Cons: "The fine print on the flight pass-- didn't notice that my request for flight change did not go through. Am stuck in the airport!"
Cons: "The food was not very good even for airplane food-- couldn't finish my chicken even though I was hungry!"
Pros: "Drinks and food quality acceptable Well on time Very friendly crew"
Cons: "Seats comfort could have been better"
Pros: "Good entertainment selection"
Cons: "I missed flight to Los Angeles because of laziness and carelessness of Lufthansa employees. I came with the train on 12/26/16 at 8:33 am to catch flight to Los Angeles at 10:05 am. I had plenty of time. As soon as got of the train I got into line to check my luggage. I had boarding pass already. Line to check luggage was huge with 2-3 clerks to check luggage for all US flights. After while I complained that I will miss flight to several clerk who were standing around talking on the phones all the time but answer, if I got one was, sir you will be fine. After one hour I got to security check line which was equally long. I complained again no response. With probably 20 minutes left I cut the line on my one mad as hell. I got at 10:00 am at the gate and some older lady was like " Sorry sir we closed the flight". I said "What do you mean, it is 10 am and flight is at 10:05am??? "Sir we sold your ticket" I couldn't believe her words. Anyway they sent me to Munich to catch flight to LA next day. Best part I HAD TO PAY HOTEL IN MUNICH BECAUSE LUFTHANSA DID WANT TO COVER EXPENSES. I don't know what happened to famous German organizational skills or this is just Lufthansa and her careless employees."
Pros: "flight attendant crew very efficient with service Earlier than expected arrival to JFK"
Cons: "did not have a 2nd meal option for the main meal since we were sitting 5 or so rows from the end of the plane. Delay in boarding the plane, but this was balanced by an earlier than expected arrival to JFK. Too many in-flight overhead announcements interrupting entertainment screen viewing. One bathroom was not able to be locked (in economy class)."
Cons: "Everything was good"
Pros: "I like the friendly crew. They give refreshments at no charge on a 40 minute flight and get it done in time."
Pros: "in flight entertainment, bathrooms, and charging capability"
Cons: "Not enough service/availability of water"
Cons: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Pros: "There is more space on intra European flight than on cross continental flight!"
Cons: "Still don't like amount of room."
Pros: "Lufthansa service"
Cons: "No entertainment"
Pros: "on time departure and arrival"
Cons: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."
Pros: "The upgrade to business class"
Cons: "Not Applicable"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"
Cons: "Agents in Budapest were not pleasant at all."
Pros: "The flight attendant who brought the vegetarian meal that I had cancelled was quite solicitous and apologetic. I was impressed with her."
Cons: "I had ordered a vegetarian meal on the flight from Chicago to Munich. It was largely carbohydrate, not much if any protein, white rice and vegetables (vegetables were good). For the return flight I had cancelled the vegetarian meal, but then on the flight they brought it to me. I indicated that I had cancelled the vegetarian meal about a week earlier, but they did not have enough meals to give me something different. This was a disappointment. This meal too was largely carbohydrate of a refined nature."
Pros: "Cheese sandwiches were good."
Cons: "Long delay of the flight due to weather conditions."
Cons: "Flight delayed and lost connection. 2 hours for rebooking"
Pros: "Our flight out of Amsterdam was roughly 30 minutes late. Since we were connecting to an International flight to return to the US there was no possibility we would be able to get to the International terminal through security and board our flight in the time available. So, Lufthansa staff met the connecting passengers as we disembarked, shuttled us via bus to the International terminal and ensured we made our connection. Finally, for airline food it was quite good (Vegan)."
Pros: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Pros: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Cons: "Nothing,just the seats. Cleanliness was perfect"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Confort and kindness"
Cons: "It was too cold"
Cons: "All of the less than good, obvious!"
Pros: "Excellent crew, good food & movie selection."
Cons: "Travelled business class and was ace experience"
Pros: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Cons: "Food quality was not so good."
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Pros: "Lovely crew, very helpful"
Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "Nothing special"
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Everything excellent. Comfortable seats in business."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Pros: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Cons: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Pros: "Good service onboard, good food. On time."
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Cons: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Cons: "Amesterdam airport employee was really rude"
Pros: "Easy boarding, plenty of room"
Cons: "Two hours delay in the start."
Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "Jet airways flight till mumbai"
Cons: "Poor legspace in Klm flight till Amsterdam"
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "They were awesome."
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Pros: "KLM food and service are great"
Cons: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Pros: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Cons: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Pros: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."
Pros: "The crew was astounding"
Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Pros: "Fly was delayed.i was told my bag would go to end but it was not.instead of coming to the hotel 7pm i came 1am."
Cons: "Explain me to take the bag on time.it was almost left in the airport."
Cons: "The craft is a bit old. Harsh landing."
Cons: "No entertainment facilities"
Cons: "There was no entertainment available."
Pros: "The cue lines per zone are the most brilliant idea!"
Cons: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Pros: "The crew was friendly!"
Cons: "Once again no vegetarian options."
Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Pros: "The crew was helpful and accommodating"
Cons: "The flight was delayed, missed connection, and lost baggage. Subpar."
Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Pros: "Crew was friendly and attentive but hard to understand"
Cons: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."
Pros: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "Food was good, crew was very professional and courteous. Flight was smooth."
Cons: "Coach was cramped and the video system didn’t work very well"
Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Cons: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Pros: "Their evacution video is interesting"
Cons: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Pros: "The staff was very nice and friendly"
Cons: "One hour delay without any information on embarking and another hour in the plane before departure"
Cons: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Cons: "Security services at Manchester airport...too long and not friendly at all"
Pros: "Comfortable, hospitality and wonderful service"
Pros: "I liked the food, the crew, the service"
Cons: "The seats we were assigned ( we are two we'll feed person's and the seats are toooo narrow"
Cons: "I don’t know why they keep making boarding with stairs and bus."
Pros: "Crew were pleasant most of the time"
Cons: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Cons: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Cons: "The flight was late, real late."
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"
Pros: "This is what happens when you get roped in by a low price."
Cons: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"
Pros: "Seat comfort in business class Professional and friendly crew"
Cons: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"
Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"
Pros: "Crew very professional and nice food Boarding process well organized"
Cons: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Pros: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Cons: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."
Pros: "The check in process was much better in the CFG airport than SFO. Very organized."
Cons: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."
Cons: "the food is terrible."
Pros: "Leg room is bigger than average, there is also a foot step which helps you to relax."
Cons: "There must be lice on the plane, either from the customer or on the seats. Got bitten 6 times on the leg and butt!!! And this is not the first time hearing same story, Air France definitely needs to disinfect the plane more thoroughly. Media center is outdated, touch screen isn’t working well, felt being punched in head every time when ppl behind you tries to touch the screen!"
Pros: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Cons: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"
Cons: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Cons: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
Pros: "Lovely crew, clean toilets"
Cons: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Pros: "It was a fine flight"
Cons: "no specific feedback"
Pros: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Cons: "Airplane food is airplane food I guess."
Pros: "The aircrew are very friendly. The staff at CDG were very helpfull with our connecting flight."
Cons: "The seats are very cramped for tall people, especially when the passenger in front of you reclines their seat."
Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"
Airlines flying from Louisville to Brussels have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisville to Brussels
Masks required on board, masks provided on flights from Louisville to Brussels
Social distancing seating
Middle seats unavailable to book on flights from Louisville to Brussels
Testing for antibodies, testing for symptoms for flights from Louisville to Brussels
Waiving of change fees. Search flexible flights from Louisville to Brussels