Daily cleaning, installation of cabin HEPA filters on flights from Louisville to Central America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 14m
The cheapest ticket to Central America from Louisville found in the last 72 hours was $149 one-way, and $366 round-trip. The most popular route is from Louisville to San José, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $154.
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Scores according to KAYAK customer reviews
Pros: "The space between passangers and the steps the crew took to ensure our safety."
Cons: "Nothing it was a perfect flight."
Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."
Cons: "Seats are tight"
Pros: "Good services in anticipating our next leg"
Pros: "Great seat and always on time."
Cons: "Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights."
Pros: "Packed flight. Ground crew did best to minimize carryon luggage. Flight crew were accommodating and cheerful despite almost 1H delay in departure."
Cons: "Pilot had no control over turbulence during last 3H of flight. He did his best to minimize but still a jittery"
Cons: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."
Pros: "Friendly staff."
Pros: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Cons: "It was hot"
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"
Pros: "Transfer f from first flight leg"
Cons: "Food and the 757 lay out"
Pros: "Helpful staff"
Cons: "I didn’t have anything negative to report regarding this flight."
Pros: "No issues"
Pros: "Staff were very good."
Cons: "We had an infant and in order to get a meal for the baby one of our paid seats did not get a meal. Very unsatisfactory for first class. The toddler meal provided was terrible. Stale bread, cheese on the sandwich was so bad the baby wouldn't eat it, and he eats almost everything. It was the first food I have seen him refuse to eat."
Cons: "Seats very tight!"
Cons: "No upgrade"
Cons: "No food"
Pros: "Delta planes are typically nice and clean"
Cons: "Flight was delayed multiple times."
Pros: "The food and enterntaibment are always nice. The captain was super friendly and opportune with his communications. Seating was as fast as possible and boarding was swift."
Pros: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"
Pros: "The staff really helped me out getting on standby so that I didn't have to wait for a 9 hour layover. Overall great experience and great staff."
Pros: "ATL based crew was great. Exit row extra room as promised"
Cons: "Cheese snack purchased was not up to par. Grapes soft, almonds mealy and cheese dried out. Disappointing. New faster Wi-Fi was intermittent at best. Down for long stretches."
Pros: "The staff"
Cons: "Food sold out and there was nothing left"
Pros: "Friendly cabin crew"
Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
Pros: "Charging stations and in-flight texting."
Cons: "The pretzels were oily and nasty"
Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Pros: "Smooth flight."
Pros: "Very friendly staff and the onboard meals were surprisingly good. Korean Air may quite possibly be my favorite airline."
Cons: "One lavatory didn't work and we had to use the nathroom for first class..couldnt access bathroom half of the flight"
Pros: "friendly flight crew"
Pros: "Great entertainment, good food, nice staff."
Cons: "You have to pay for the ckecked baggage ($25 per piece) and the airfare was not cheap."
Pros: "The customer service was great, the crew was great, the flight was great, everything was outstanding"
Cons: "There was no wifi"
Pros: "Entertainment good. Service good."
Cons: "Disembark a disaster with broken jetway"
Pros: "The crew was very friendly and helpful."
Cons: "The delays, we change to gate three times, Delta never told us why the changes or announce them. If it wouldn't be for Trippet Pro, where I got notices, I would not have known about gate changes."
Pros: "Todo estuvo genial fue la primera que viajaba con niños y no hablo inglés"
Cons: "A flying chicken bus. The air conditioning was really loud."
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Cons: "Everything was great"
Cons: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."
Cons: "Maybe less cold the temperature."
Cons: "No earphones for hearing the movies"
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "was on time"
Cons: "terrible, waiting in one gate , then we have to go to another gate take a bus under the rain, fullof people luggage, , gave us terrible seats in the back small plane. the bathroom was not clean at all"
Pros: "The attention with Copa Airlines was great"
Pros: "Nothing really"
Cons: "Boarding process in Panama is very disorganized"
Pros: "Both their kindness and generosity."
Pros: "Meal was good and plane was clean and well maintained."
Cons: "Just a little tight but overall good"
Pros: "Comfortable and puntual"
Pros: "Puntual, comfort"
Pros: "Counter personnel and air crew were pleasant and helpful. Overhead bins were adequate, even in the smaller plane (Embraer 190)."
Cons: "Seats are somewhat small, though I am somewhat large."
Cons: "Very good"
Pros: "Airplane crew was friendly. The flight departed on time."
Cons: "We traveled with an infant who sat on our laps. We were never asked about the infant traveling until we went to check in at the desk and were told we needed to pay taxes for the baby at a rate of 10% of the cost of the ticket. But because we were doing it on the day of the flight, 10% was almost $200! We did not receive good customer service from staff, who simply told us we "should have known to investigate this." We have never been asked to do this when flying with a baby before! This was after an hour and a half of already waiting to check in our bags. We were waiting so long and dealing with this issue for so long that we almost missed the flight! A terrible experience. Also, the web check in line took even longer than the line of people who had not checked in online beforehand! It was so slow, it added to us almost missing our flight. It was a waste of time to check in online, especially since they gave us new boarding passes when we checked our bags in anyway. We also had trouble finding both of our reservations, even though we booked them together as a family, so we ended up with seats that were not together. When we had an issue, we were given an attitude by the staff checking us in."
Pros: "The welcoming and attentive service"
Cons: "Everything was OK"
Cons: "No entertainment."
Pros: "Flight on time."
Cons: "Changed gates at Panama without any alert until boarding time."
Cons: "Premium seating not a good buy."
Pros: "technology and movie/entertainment selection. plus drinks were included"
Pros: "The flight was cool, i loved not having to get down the airplane in Costa Rica to conitnue to Guatemala."
Cons: "It was freezing, and they didn't offer blankets just while we were on the plane."
Cons: "This airline Lost my baggage and they didn’t help me"
Pros: "I arrived in one piece."
Cons: "I purchased a round trip ticket from Costa Rica to Panama in order to comply with laws stating non-resident aliens must leave Costa Rica every 90 days for a period of at least three days. When it came time to return to Costa Rica, I understood that I had not purchased ANOTHER ticket to "prove" my intent to leave Costa Rica again three months in the future. I told the ticket agent I wishes to purchase a "fully refundable" ticket for a future flight, but she was (or professed to be) unable to assure me the ticket she was selling me was refundable. Upon return to Costa Rica, as before, immigration did not ask to see any such proof nor did they even ask my intentions. Isn't this called fraud? I did not need the ticket and, of course, in contacting Copa Airlines, I would have to return to Panama in order to even get a partial refund, which they won't guarantee. Not doing this again."
Pros: "We actually arrived earlier than schedule. Very impressed."
Cons: "No air conditioning, small gates, too crowded."
Cons: "El aeropuerto internacional de Panama es sencillamente horrible y extremadamente caro y ni siquiera wifi free hay para los pasajeros que como yo tenemos que hacer escala. La señal para llamar por teléfono usando mi propia proveedor. Es un aeropuerto del siglo pasado que ya es hora COPA que tiene su centro de operaciones pongan de su parte para hacer más placentero la estadía en ese aeropuerto; aeropuertos como el CR o el de Bogotá no más sale uno del avión y hay excelente wifi que le permite a uno estar en contacto con la familia."
Pros: "Now you are giving away free muffins instead of insulting with a granola bar....THANK YOU FOR LISTENING"
Cons: "HOW CAN YOU NOT OFFER COFFEE ON AN AM FLIGHT??? THAT's CRAZY!!!"
Pros: "The aireplane in clean. And the people ver y gently"
Cons: "Board not very organized"
Cons: "I went on the site and mentioned I was vegetarian, but I guess the 'snack' wasn't big enough to warrant a veggie option. I had to run from one flight to another, and my previous one only served breakfast, so it would have been really nice to have a veggie option. I put poor on entertainment because there was none, but it was a short flight, so not a big deal. Rest was great!"
Pros: "No delays on departure. Smooth boarding process"
Pros: "Ha mejorado la comida que dan en económica, en especial par un vuelo tan corto. Las tripulaciones colombianas son más amigables y orientadas al servicio que las panameñas. Panameños: Wake Up!!"
Cons: "Ya es hora que inviertan en esto. Tanto en ejecutiva como en económica."
Cons: "The crew kept bumping Into me since I had an isle seat more than normally."
Pros: "Planes are clean and crew is nice"
Cons: "Overall they are a poorly organized airline, they will over sell their tickets and then expect you to give yours away. Boarding was messy."
Pros: "One of your crew members went above and beyond to help a family that was sitting next to me. That kind if service was unexpected and a huge help to the family. We were all impressed. They were all very cordial and polite."
Pros: "Very friendly and professional service combined with good food"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Pros: "nice staff."
Cons: "delayed leaving and arriving. no entertainment."
Pros: "- nice staff - food on the plane"
Cons: "Touch screen didn't work"
Pros: "Inspite of being a very short flight, they offered food and beverages and for free :)"
Cons: "No inflight entertainment. No series or tv shows"
Pros: "I love the genral flight experice. I found the crew very helpful and friendly. I liked the food."
Cons: "The seats were uncomfortable."
Pros: "Thank you for offering food, but something's without meat would have me flying copa every time!"
Cons: "Flights were delayed"
Pros: "Staffs were so kind and professional."
Cons: "snacks provided"
Cons: "Could not checking or do anything from the app unlike others"
Pros: "Great crew, clean plane."
Cons: "Wish we had beverage service back soon."
Pros: "I was in first class this time. The seat was comfortable for the flight of roughly 2-1/2 hours. We were served a continental breakfast that was filling and healthy with cereal, fresh fruit, Brie, soft crackers and yogurt. I'd rather have something simple but satisfying than something overcomplicated and possibly not that good. The crew was polite and efficient. I did have to use the lavatory at one point and I was happy that it was clean."
Cons: "The entertainment system was down, but it wasn't American - it was gogoflight or whatever it's called. I ended up listening to my Audible so it turned out alright, but on a 2+ hour flight, it could have been frustrating."
Cons: "The crew was rude, we left over an hour late due to human error, there was no food for sale and the internet was down"
Pros: "I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger."
Cons: "Better snack offerings, however I realize it’s a red-eye flight."
Cons: "2 hour delay"
Pros: "Is ok"
Cons: "More space between seat and free food"
Cons: "We had to wait for a flight attendant in Louisville going to Chicago, which made us a little late to OHare. Then we had to wait at OHare for another plane to leave. I ran from the one set of gates to the other, but I missed the boarding, even though the plane was still there. I was extremely disappo"
Cons: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"
Pros: "The crew was nice."
Cons: "EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm"
Pros: "Would’ve loved if the flight from Louisville to Charlotte weren’t delayed 2 hours for mechanical reasons!"
Cons: "The flight could’ve waited for us instead of leaving on time for Allentown!"
Pros: "I had a good experience, the flight was on time and it was smooth. The boarding process was good."
Cons: "I know the flight from Miami to La Havana is very short, but I would have liked a glass of wine just to relax during flight."
Pros: "Friendly crew, excellent food options, very clean cabin."
Cons: "I had to pay for water."
Cons: "Baggage claim took over an hour. Wasted so much time."
Cons: "I didn’t like the food, worse I’ Ever taste"
Pros: "Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima"
Cons: "Why go through security over again as a transit passenger? Especially, as Lima airport security appears poorly organized."
Pros: "Staff was very kind"
Cons: "The seats"
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Cons: "Remained on tarmac too long before allowed to disembark airplane in San Salvador. However, I did not miss my connection because of it. Did not offer enough water during flight! I was getting dehydrated."
Cons: "No complains"
Pros: "Relatively quick, friendly crew, on time (boarding, departure, arrival)"
Cons: "Hit a bit of turbulence, food was good, but can be improved"
Pros: "the flight was AVIANCA , not American Airlines"
Cons: "Tiny airplane. We had a delay of 2 hours."
Pros: "The first class service was excellent."
Cons: "Made us wait over 2 hours on the tarmac before take off inside the airplane."
Pros: "NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin ."
Cons: "In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with ."
Pros: "Good food, kind staff, free booze"
Pros: "Good food!"
Pros: "The crew were friendly and did their job effectively"
Cons: "Lack of seat space Planes seemed old Minimal overhead storage room—carry on fits all other airlines overhead but struggled to get bag in compartment Also, no help from crew with this Seats recline nearly into lap of person behind"
Cons: "Departed late and missed connection due to an overage of fuel. The crew took an additional 45 minutes to defuel the plane of 8000 gallons. Wth?! Have to stay overnight in Chicago now."
Cons: "After being delayed without any explanation, I was told that I would not have my purchased 1st Class seat. To add to that I received no service In economy."
Pros: "Loved the individual TV & ability to charge my cell phones"
Cons: "Very tight leg room, no food to purchase, no snacks."
Cons: "Plane for a transatlantic flight only had the tv screens in the aisles with a single option. Antiquated plane"
Pros: "one more bag"
Cons: "I don't like the fact that American Airlines try to get me to put my small carry on bag below both ways in the cargo area it is against FAA to have batteries down there. I have 30,000.00 in cameras and they tried to get me to do this both times saying the bag will not fit. The Flight Attendant each time say that it fits JUST FINE! I'm going to try to avoid American Airlines as much as I can!"
Pros: "My flight wasn't completely full, so I had a row to myself. The pilot was excellent; takeoff and landing were very smooth."
Cons: "I had to gate check my luggage because of the small plane size. Had I had a shorter layover this could have caused an issue for me."
Cons: "It took a while day to get our bags after they decided to put it on the next flight"
Pros: "Got to my destination..."
Cons: "Seat was tiny. Felt crammed in there. I'm just 6ft tall, but couldn't even use the headrest...it was a back rest. No individual inflight entertainment on a 3 hour flight? I've had screens in front of me for hour long flights. Left 30 minutes late with no indication as to why. Just one of the most uncomfortable flights I've had in a long time."
Cons: "3.5 hours late out of Columbus, minimal if any communication by gate agents, 45 minutes wait for gate in PHL, 15 minutes at gate to get jet bridge to plane."
Pros: "Las aeromosas muy amables y profesionales."
Cons: "Los asientos incómodos que no funcionaban el cambio de posición. El pago de sobrepeso escandalozo; por 10 Libras $160 más extra fees...."
Pros: "It was comfortable, nice staff and had a meal as well"
Pros: "Everything was fine except it was inexplicably late!"
Cons: "It was over 30mins late for no reason!"
Pros: "Courteous crew, easy experience smooth "get in and get out" process"
Cons: "Flight was late due to weather but that's beyond anyone's control obviously"
Pros: "The flight was fast and good service"
Cons: "En El Salvador the person who check my luggage was rude And throw my medicines to the garbage and she told That I need a proscription from my Dr , never it happen before , I think she work for El Salvador airport but she was rude"
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Pros: "good attention"
Pros: "Good crew"
Cons: "No wifi"
Pros: "Crew was excellent seat was as usual"
Cons: "Something to Fill your tome a little more"
Pros: "Nothing in particular."
Cons: "We took 2 United flights today... Both were delayed. Really annoyed by it. We took some other flights using AA and Delta, and both were on time. United failed horribly at it."
Cons: "The WiFi did not work the entire flight (4 hours from Chicago to Seattle) and despite passengers inquiring multiple times, we were never informed whether to expect it to start working or not. Streaming TV was also poor quality on the United app."
Pros: "The crew was friendly and helpful."
Cons: "I have no complaints!"
Pros: "Crew amazing, smooth flight and on-time"
Cons: "Legroom and the fact that there is even s lower version of economy now! Yikes"
Cons: "My baggage was left in Houston"
Pros: "Good. Thank You united airlines.!! Excellent 10.00"
Cons: "The bathroom gets messed ( wet paper towels on floor) by irresponsible passengers, stays yucky ."
Pros: "On time departure & arrival"
Pros: "Pleasant flight crew and comfy seats, even in coach."
Pros: "The arrive time was excellent. Courtesy and smile faces of the Crew in Business Class"
Cons: "The boarding process was ugly, in disorder and it is a big lie you have with your business class ticket the priority option. The food was very poor. I had to avoid continue eating because I felt the food was not fresh."
Pros: "They did allow myself and children to board earlier 5/4."
Cons: "Food choice was awful. Ended up eating just a salad"
Cons: "It’s not their fault but the flight was delayed."
Cons: "They don’t care about their passengers one bit"
Pros: "Legitimately, nothing was liked."
Cons: "My plane broke, worked multiple mechanicals, returned to the gate, my severely delayed departure caused all my connections to be missed thus creating more compounded issues. HUGE HUGE headache. Almost forgot, I'm still missing my luggage 2 whole days later."
Pros: "The service at the automated counter was very good"
Pros: "The space on the plane, we left on timeand arrived early and I was able to sit by myself."
Cons: "One of the stewardesses spoke very harshly to me. I felt very embarrassed and offended."
Pros: "At least UA rebooked me next day no charge."
Cons: "Had to cancel trip until next day due to initial flight so delayed I would have missed connection in Denver. Since UA claimed was weather related, I woulda been responsible for hotel."
Cons: "The delay!!!"
Cons: "As common as this might be, I think 4 hours delay is the worst advertising for an airline. I completely understand things can happen but, what would happen if I show up 4 hours late? will you be ok with that. We gotta be fair. I think passengers deserve a compensation for this"
Cons: "Cancelled the flight two hours before departure. Weren't apologetic."
Pros: "tsa pre"
Cons: "Had to pay for entertainment. This was my 50th flight this year and first time any airline has no free entertainment. Probably will boycott united on future flights"
Cons: "My flight was overbooked could fly out until the next day"
Cons: "Booked on flight next day but much less convenient than original direct flight."
Cons: "They charge de luggage, didnt gave anything to eat, the luggage in orlando came like 2 hours late. The flight back from Houston was cancelled with no reason, they overbooked the flight.. and worst of all the only offer us a $10 disccount in a cheap hotel.. no food nothing"
Pros: "Polite and friendly staff."
Pros: "I overslept my flight and United was able to find the next available flight into Denver which helped me tremendously. The guy on the phone was very pleasant and helped so much."
Cons: "Boarding was disorganized and hard to understand. Flight was delayed because of paperwork that wasn't signed, which caused me to miss my connecting flight."
Pros: "There is no food essentially. No entertainment unless you have your own electronic hand-held device."
Cons: "See above."
Pros: "Awesome Illy coffee and stroopwaffel cookie for my flight to Guatemala for my first medical mission trip on a snowy cold morning was a welcome snack. It was so much better than the snack mix or nut packs that you usually get."
Cons: "It was freezing on the plane."
Cons: "Seats are too close."
Pros: "The Embraer ERJ-170 has comfortable seats!"
Cons: "My bag didn't came with came, it was a direct flying. The air conditioned was too cold"
Cons: "More leg room"
Cons: "There was a delay with the flight. I wish there had been earlier communication about what was going on, i.e. Why it was delayed, how long will the delay be."
Pros: "The seats were comfortable and spacious place were awesome :) The snack was very good, the best I had so far while flying. Service was great :)"
Cons: "I didn't like that because I was 4th group to get in the plane, all the space above my seat was full and I had to go put my carry-on quite further down. It didn't cause me any problem because my connection flight had a long layover, but if had not been, I could have been late."
Pros: "I was very nervous, but the flight attendant made me feel at ease."
Pros: "On time!"
Cons: "Old plane- lots of noises/raddles. Flight attendant not especially friendly, but that's ok? Wish United went direct from Louisville to Ft Myers. Need to add trip to Frequent Flyer Account"
Pros: "Kindness of crew"
Cons: "Flights were delayed, no entertainment... Only pay-per view... No free food..."
Cons: "Held up at check in because of understaffing. Long TSA line. When we finally got to gate wouldn't let us board. Then agent was extremely rude about putting us on a different flight. Have always flown Delta and am sorry I ever strayed. It will never happen again."
Pros: "service was great"
Pros: "Timely departure, safe timely arrival, friendly crew."
Cons: "There was no air circulating on the plane the entire flight. The plane was over 90 degrees when we got on. Everyone on the flight asked for the air to be on and we were told it was. No air was coming out of the vents. Horrible flight."
Pros: "Crew was friendly"
Cons: "A lot of turbulence for the 1st hour of flight"
Pros: "The piolets and staff were kimd"
Cons: "The airline kept delaying and canceling the flights with little to no notification, resulting in people missing work, connecting flights, and other important situations. there weren't many employees working at the airport to assist the people who were in unfortunate situations involving the flight, including myself. Overall it was a poor experience flying with United airlines, but that won't stop me from future planning."
Cons: "Better bag prices"
Pros: "Excelent cree"
Cons: "They are overbooking flights."
Cons: "At checking the machine wasn't reading our passports and then we also got charged for luggage at security while the desk rep said that was not applicable."
Cons: "Use American Airlines"
Cons: "Todo! Everything"
Cons: "I was lied to about my connecting flight waiting for my initial delayed flight. Now I’m stranded."
Pros: "Very calm flight"
Cons: "Not on time"
Pros: "All went well. Seat was comfortable."
Cons: "Kiosk agents need to be more customer oriented."
Cons: "- they call for parents and children’s and later they forgot us at the side. - No AC... - Bad Actitud from the stewardess. - 1:30 waiting for my baggage. - Incomplete luggage."
Pros: "It's pretty cheap until you have to pay for your bag, carry on, food, seat, counter assistance, etc."
Cons: "My flight was delayed and the crew and the company had different versions of the situation, plus if you sum all the extras you need to pay I'm no longer sure if the flight is still cheap."
Pros: "Flight attendants were great"
Cons: "Todavía estoy en Fort Lauderdale no pudimos cojer el vuelo por un imprevisto en la carretera y a pesar de que llegamos 40 minutos antes el personal nos atendio demasiado mal no nos quisieron solucionar de ninguna forma es la primera vez q utilizamos esta aerolinia y su personal no sabe nada de servicio al cliente ni mucho menos de humanidad todavía estamos aquí en FLL viendo cómo solucionamos por nuestros medios pasa una vez dos no y más q pensábamos seguirlos utilizando y recomendarlos pero veo q lo q les interesa en asegurarse el dinero en sus cuantas y NO el bienestar de sus clientes"
Cons: "Helen the superviser dont let me go she is no good superviser no good no frienley no nathing"
Cons: "Flight cancelled"
Pros: "Timely and efficient boarding"
Cons: "Bare minimum but no complaints"
Cons: "They didn't have a 1st officer present and could not get a hold of him. Instead of telling all the passengers, they decided to let us board and made us wait forever before they finally told us we didn't have a 1st officer. After all this they told us to get off the plane and they would let us know when to board again. Finally after the flight had been delayed almost 2 hours, the 1st officer arrived, we boarded and were on our way."
Pros: "Flight crew was nice and extremely helpful."
Cons: "Spirit Airlines offers low fares but then uses slight policy differences to charge extra fees. They reduced the size of carry on to an impractical size. I have never had a problem with my carry on, but it would not fit into their criteria, so I had to pay extra. The charge was not based on fitting in the luggage compartment it was just an extra charge for size. First bag $50 and second $60. They charge extra for a bag weight over 40 lbs when the majority of the airlines allow 50 lbs. You're only allowed one item to take on the plane, not a personal item plus a carry on. They charged for water on the plane. I do not recommend flighting Spirit and will not be a repeat customer."
Pros: "The flights where on time"
Cons: "The lauggage I checked in arrived in San Jose completely demolished. I can't even carry it anymore. There is a big whole in my bag pack, so my close are hanging out and the shoulder strap is ripped of completely."
Pros: "STAY AWAY FROM THIS AIRLINE NOT WORTH THE SAVINGS AND YOU REALLY DON'T SAVE THAT MUCH AFTER YOU PAY FOR EVERYTHING"
Cons: "THIS IS A HORRIBLE COMPANY"
Cons: "No beverage additional seat and carry on charge."
Pros: "Capable friendly crew."
Cons: "Seat/space too small"
Pros: "Everything it was nice"
Cons: "We were super delayed and the crew was very unhelpful. Wouldn't keep us updated and didn't know what was going on."
Cons: "The crew handled the situation poorly."
Cons: "Spirit canceled the flight and had to find me another one"
Cons: "Delayed, poor service"
Pros: "Colorful crowd"
Pros: "The crew was fine , not recleaning seats which is horrible in a night flight . The plane looked new"
Pros: "Terrible customer service. Rude agents, poor understand of regulations, awful management."
Pros: "Not the seats"
Cons: "I don't know from which forbidden bowls of the earth Spirit conjured up these forsaken seats, but the wizard who did so much have been through a fresh divorce because these chairs are built from hate and spite. If you get off the plane with out needing to see a chiropractor, Spirit hasn't done their job."
Pros: "on time"
Cons: "crammed space, small legroom"
Pros: "seats need better cushions"
Cons: "Everything, complete lack of professionalism. You shouldn't even list this airline as an option. My trip was hell."
Pros: "a flight attendant was attentive"
Cons: "$82 for overweight bag; wouldn't let me remove stuff"
Pros: "The aircraft was clean and the crew was nice"
Cons: "I was seated next to two heavy individuals, I couldn't even move I felt like I was suffocating, worst experience of my life"
Pros: "Friendly staff to makeup for the unprofessional services of the airline two and a half hour wait to checkin."
Cons: "What a waist the plane was full and we all had to get off the plane with all of our items..I tried to print my boarding pass on line but their system crashed and was not up to finish on line."
Cons: "Once they have your money the staff doesn't care. Lack of communication and over priced for the "quality""
Cons: "Not only do you have to pay extra to sit next to your traveling companion but I was also forced to pay an additional 40 bucks in order to leave San Jose CR. All other airlines include these taxes/fees in their ticket prices. Please factor in an additional 100 bucks for any Spirit prices once additional taxes and landing fees, baggage fees, seat costs, etc. also remember they wont even give you a free soda or 1 peanut on the flight."
Pros: "the pilot and the attendants. soooooo nice."
Pros: "Same as above"
Cons: "Same as above."
Cons: "I have flown spirit a few times and each time all the staff from ground to stewards... are unfriendly, unhelpful, sour people. i believe it's because of your management style. I fly southwest and delta often and their staff is happy, helpful, delighted to be of service. while your fares are low, it's only 100$ more to fly better. and you coverup charges like departure taxes that are included with other fares in other airlines, so, hence, the fees, add up so quickly, it's become easier and more cost effective --even-- for the budget travelor to fly other airlines. we need friendly people in airlines. folks who love their jobs and treat each other respect. you can do a whole lot better Spirit airlines. really. everyone is becoming disgusted with your service."
Cons: "After an hour and a half on the plane, passengers were offered a glass of water and a small cookie. After the flight was cancelled, we waited in line for up to 3 hours for re-booking. No effort was made to make passengers feel comfortable, and communication of options/process was minimal, leading to a lot of confusion."
Cons: "Arrived at the airport three hours early and still only just made the flight. When we arrived the lines were out of the door and we had to stand outside with no shade in 90 degree heat for half an hour until the line finally led us inside. We flew with Spirit two years ago to Mexico and experienced exactly the same issues. We thought this might have been a one off and so gave them another try this year. Never again. There are never enough agents at the desk and $50.00 per bag is ridiculous. For three of us, $300.00, OUTRAGOUS! I looked for lines at other airline desks and there were none. Don't be pulled in by the prospect of a cheaper flight. By the time you have taken into consideration all the extra charges for luggage, checking in online and selecting your seats, one of the most expensive carriers in the airline business. Seats don't recline and no padding!"
Cons: "On top of the general and unavoidable things that make spirit awful like the ridiculous prices you end up paying with all its extra fees, for a very poor experience, the planes are rarely on time. Mine was an hour and a half late, luckily this was a small delay compared to my last experience with Spirit. I don't know why I booked with them again but I won't be making that mistake anymore."
Cons: "Seats don't recline. High fees for luggage."
Cons: "All the extra fees for baggage."
Cons: "Baggage fee"
Cons: "This was a terrible flight experience with awful customer service. I was scheduled for flight 498, Houston to San Jose. This flight was cancelled after sitting around for 3 hours due to a flight attendant not showing up. This was deemed as uncontrollable, which I have no idea how your staff members mishap is not controllable. We then had to drive 4 hours North to Dallas to catch flight 972 at 6 AM, which was also delayed. We had to go to Dallas because there was no other Houston flight until Saturday night. Once in Ft. Lauderdale, we boarded and de-boarded our flight, due to a pilots flight hours being over the limit. This is deemed controllable. I don't understand how two similar situations are deemed controllable and un-controllable. I lost money on hotels, time, taxi's, and gas. Spirit owes everyone of this flight a voucher for the future."
Airlines flying from Louisville to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisville to Central America
Masks required on board, masks provided on flights from Louisville to Central America
Social distancing seating
Middle seats unavailable to book on flights from Louisville to Central America
Testing for antibodies, testing for symptoms for flights from Louisville to Central America
Waiving of change fees. Search flexible flights from Louisville to Central America