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It was my experience w Kayak that was negative. I’m never using kayak again

Flight was delayed 4 hours, gate change was a big trek the opposite direction, gate agent indicated a lack of faith that we would actually fly.

I washed attendant for assistance and she never got back to me. I asked her a second time and she said she would check. She never did. The flight was over an hour late taking off No food service was offered despite over 4 hours on the flight

I chose seating based on me being 6’3 and they changed planes I guess bc I got 2 random Seats that were middle and window and vert cramped and uncomfortable for a long flight….should have been able to get same seating just different aisle maybe especially since we picked them and weren’t random

Liked that our agent at check in changed our seats to allow us to have more space.

Flight was delayed leaving Heathrow by 1 hour. No onboard entertainment and basic food available for purchase.

Not enough food for a 4 hour trip…Lack of entertainment and with no WIfi accessibility I didn’t figure it out how to access free WiFi

this was a good experience from on time boarding and take off to early arrival. Comfortable seats became empty seat next to me.

Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!

Newer movies. More kids shows. Better food. Crew from Nassau to London was not very nice. No meal, entertainment or reclining seats on 4+ hour flight from London to Cyprus.