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Slow and delayed boarding, including standing outside 15m in -3 temperatures, Late take-off approx 45 mins Very slow bag delivery approx 45 min - no explanation

From boarding to disembarking, the whole operation was very efficient.

Flight got delayed and they didn’t keep us informed all the time.

People at the gate were the worst I ever met from Ryanair

Was very good the flight, 15 minutes late,but was very ok!!!😊👏

On time was excellent, not serving any water and deliberate seatings apart is deplorable.

When having difficulty with the online check in process, I was forced to pay a huge fee for the check in desk to assist me with getting a boarding pass. Ridiculous!

Would have been a very good flight, but busses did not meet the plane at the destination airport (NAP/Naples) for nearly one-half hour after landing. Clearly the airport concessionaire’s fault, not RyanAir’s.

The Ryanair staff was not polite. We all travelled with the same suitcases as we departed from Thessaloniki, however they decided that for some passengers the suitcase was not the rigth one as far as the dimensions are concerned. Furthermore, one air stewardess asked passengers to close themselves the luggage cabinet in order to prove that the lugagge was not properly fitted, which i think is very unkind and unprofessional. We also had to wait outside , some metres away from the plane until last passengers came off....It was generally a dissapointing experience.

it s a budget flight, crew was doing their job well, it was on time.