|Flights Arrive in||Los Angeles|
|Flights Depart from||Maine|
|Airlines||Frontier, JetBlue, American Airlines, United Airlines, Delta|
Cons: There was a 5 hour delay.
Pros: Your staff was pleasant.
Cons: Make the flight in time, nothing but delays. Also my baggage was lost and wasted my time looking for it. First time flying frontier and I wasn’t very pleased
Cons: Should have had better back up plan to get flight out even with weather issues. Should have had better communication as to status.
Pros: Simple and more affordable
Cons: To know if water had to be purchased or if it was free.
Pros: The seats as usual suck and no power or entertainment
Cons: take care of the above
Pros: That the crew put safety first!!!!!!!
Cons: That we were delayed, when I had already taken a Red-Eye from Vegas. Delayed due to computer. Then boarded, then delayed again as they found another safety issue and had to power down the aircraft to reset, which DID fix the issue.
Pros: Nice leather seats and more leg room than a few other companies.
Cons: TV wasn’t working
Pros: On time, great service, great airline.
Pros: Flight was smooth...take off to landing
Cons: The female staff at the desk where the luggage is dropped and boarding passes are issued was very rude. A little smile makes a difference vs being rude to customers. Apparently she needed to know that she is getting paid because customers like us choose to fly AA or BA
Cons: Check in at Heathrow was a pain. One agent asking questions about where people work and who there manager was. The other not. Having to tag baggage yourself is frustrating, especially when nobody is around to ask questions and ensure it’s done right.
Cons: going through customs at the airport until barcelona takes in inordinate amount of time.
Cons: They need more space and better food
Cons: I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again
Pros: Comfort seating in premium Plus
Cons: Crew in this section needs to be more customer centric
Pros: It was just a quick flight, but everything/everyone was efficient and made the process/flight no problem. Great experience.
Pros: Friendly crew
Cons: I have never been hot on a plane but I think in addition to scrimping on every millimeter for seats, maybe they are conserving the cost of a fan. I was sweating and uncomfortable for 4 hours. When I asked if they could turn announcements since they were almost painfully loud, she said they had no c?
Pros: The crew between Newark and Los Angeles were phenomenal,
Cons: The seats were quite narrow
Pros: The crew was fantastic. The seats were very comfortable and the entertainment screen functioned perfectly with a great selection of things to watch.
Cons: The boarding process seems slightly longer for delta than other airlines. I figure you’re aware of this and are working on streamlining this. Further while the safety animation yo have made is cute is a little confusing at times.
Cons: We were late getting into ATL.
Cons: The coffee could’ve tasted better.
Pros: The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing.
Cons: Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill.
Cons: They have to improve the boarding process a bit.
Pros: The plane was very quiet
Cons: I don’t like the stand to put your own iPads on. Just give us the screens. Seems cheap for a 5+ hour flight. Come on american.
Cons: I have an american advantage executive credit card that allows priority boarding but at santo domingo’s aieport they didnt let me do priority. Terrible customer service from check in crew at the airport and no individual tv’s its boring
Pros: The wine
Cons: no food at all
Pros: this flight was canceled!
Cons: Everything. We were incredibly delayed which happens but none of the staff knew what was happening. Different passengers were told different things and when we tried to ask questions they were far from helpful. It was not a good experience at all.
Pros: Crew was really friendly.
Cons: Seats are not very comfortable. The standard has decreased: leg room is reduced, and options to gain 1 or 2” of legroom, is so pricey that it feels like ‘highway robbery ‘.
Cons: Get seated in a seat i paid extra 37$ for .very disappointed
Pros: I found it appalling that on a 6 hour flight there were not only no complimentary alcoholic beverages, but that the price of a mini bottle of wine was $9!!!! Ridiculous.
Cons: One complimentary alcoholic beverage.
Cons: I had a very large man in the middle seat next to me. I was in the window seat. He leaked over into my seat which made it very uncomfortable especially when he fell asleep. I know the airlines can't do anything about this but he should pay for a larger seat.
Cons: They could improve the boarding process.
Pros: Bags were waiting on Carousel
Cons: Slightly delayed due to incoming flight delayed
Pros: Crew were great, on time, helpful, friendly.
Cons: No wifi
Cons: I used 7900 points to upgrade to “comfort” and nothing about it was comfortable. I was squashed between a window and a large man and my tv screen kept flickering on and off. I actually felt like I had less space overall than I would have in a regular seat.
Cons: Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible
Pros: The friendly crew members
Cons: The snack items. After paying so much money for a flight to only be fed with a snack for a 4 and 1/2 hour flight is poor
Pros: The plane was comfortable and the crew was friendly. We were able to board early with our child.
Cons: For some reason they needed to check everyone's ticket and passport at the gate and again before getting onto the plane. Oh, and they got everyone onto a bus to drive them from the gate over to the plane which could have easily been walked to. They should have at least done a victory lap first.
Cons: Entertainment System wasn’t working properly. Movies were down as were many of the channels. Although a disappointment, JetBlue is still amazing!
Pros: Everything was great we left on time. Provide food was awesome
Pros: My inflight movie kept restarting because the WiFi connection was bad
Cons: More turbulence, too much.
Pros: Crew was great.
Cons: Flights should not be delayed by over an hour.
Pros: Not much.
Cons: My baggage got lost. Don’t lose it.
Pros: Aisle seat
Cons: Snack options
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