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Pros: The crew members were to patience with everyone and making sure everyone have a comfortable flight.
Pros: The crew members were to patience with everyone and making sure everyone have a comfortable flight.
Cons: More healthy food... not junk food.
Cons: Snacks are terrible now. Cheez Its & cookies? C’mon. I’m not 5.
Pros: I get even more space
Pros: It was on time. Comfortable seats. Enough leg room.
Pros: Crew was so great
Pros: the seat didn't move which made it upright throughout but ok good decaf coffee though not speedy to arrive
Cons: on early flights it would be nice to have some decaf coffee available the droning on of needing overhead space gets wearying, since there was no problem on this flight
Pros: The ability to purchase headphones and a blanket for a fair price.
Cons: There was a child (guessing) with gas that made the air quality unpleasant several times.
Pros: Crew was very welcoming
Cons: Maybe more breakfast snacks
Pros: If I hadn’t had any difficulties, I would rate everything as good. But since the customer service I received at my initial location (ATL) was lacking, it diminished the rest of my travel w/ Jet Blue.
Cons: A more sympathetic manner would’ve at least helped me feel they cared about their customers, even if they couldn’t do anything else to make my flight home right. Sadly, that didn’t even seem possible for them as a company. Doubt I’ll fly Jet Blue again (at least for quite a while).
Cons: Best flight I ever had new plane too!
Pros: Nice planes, better treatment than other airlines.
Cons: Fly at Mach 2!
Cons: Did not work ....info screen. Blacked out..
Cons: The flight was delayed several hours because of weather. And it was very turbulent, so I had a very hard time. I was very nauseas. Very difficult flight.
Cons: Very small aircraft quite uncomfortable seating
Pros: Booked my flight quick and easy on Kayak, very inexpensive round trip for under $300 from SLC to Long Beach.
Cons: Can't complain about anything really. The crew wasn't very talkative and didn't have much to say maybe that's about it.
Pros: Crew is always pleasant and smiling, helpful and genuine. Love that there are still generous included snack bags with flights.
Cons: Flight was delayed over 2 hours
Cons: How come none of your entertainment systems work? Also - not the day to train new personnel when you are behind. That was irresponsible and more stressful than it ever needed to be. It is completely Jet Blue's fault if people missed their connection due to your inefficiency.
Pros: On the trip from Boston to Nashville, I was really tired so I slept the entire way, by passing my good snacks.
Cons: No comments.
Pros: Excellent healthy snack options and variety. Friendly crew. They recycle. Arrived on time
Cons: Landed 10 minutes early only for them to announce we had 10min delay at the gate. then we sit on runway for 40 minutes with no explanation. That is unacceptable.. context for anxious passengers is a must. Customer sat plummets from this. A little communication goes a long way.
Pros: Lots of space, kept us up to date about the delay.
Pros: I flew from PWM to JFK,then JFK to RDU. Both flights left on time,and landed early,which was good for me,as I had less than an hour to make the connecting flight to RDU. Tke gate I arrived at was only 2 gates from the departure gate. I LOVE JetBlue,and was not disappointed this time either!
Cons: The flight attendant on the plane @ PWM never even looked up as I was wheeled to the door of the plane,even when I was struggling to get out of the w/c.The attendant with me had to try to assist me while holding on to the chair. I was not impressed. Other than that,the service was good.
Pros: Everyone was so friendly. I loved the legroom and the fact that they give you a full drink without having to ask.
Pros: Great crew. Comfortable seats and leg room.
Cons: Entertainment system bites. Screeñ resolution pathetic. 90% of the flight there was no availability of movies or TV. Laaaaame!
Pros: Crew attitude was totally professional
Cons: 2 1/2 hour delay. Old fleet’s falling apart.
Pros: I liked everything. Check in no trouble. The gate agents were pleasant, didn’t have an assigned seat, no problem, gave me an aisle just as I asked. Take off, landing on time & drama free. Way to go blue.
Pros: It was comfortable. Flight attendants were nice and friendly.
Cons: No free disposable headphones
Pros: Nice Portland ground crew and flight crew. Good pilot got us thru thunderstorms smoothly.
Cons: Almost 6 hour delay. 830pm arrival became 2am arrival instead.
Pros: Great service
Cons: Tv went in and out
Pros: Staff, frequent snacks,
Pros: Terra chips
Cons: - Seat did not go back - Flight attended lied about why it would not go back (stated that it was because the passenger behind me had his tray table out) instead of just acknowledging that it was broken - No outlets
Pros: Friendly and relaxed service, healthy and nourishing snacks, on time arrival and departure, great communication throughout. I love Jet Blue!
Cons: Everything was great!
Pros: Everyone was awesome. The pilot was humorous. Very relaxing.
Cons: There wasn't anything I didn't like about the flight.
Cons: Staggering number of delays ultimately canceling flight and rescheduling with another plane.
Pros: I wasn't notified of cancellation and needed to go with another carrier to get to my destination on time.
Cons: See above.
Pros: This flight was too short for either entertainment or food ... however the ease of making the JetBlue connection at jfk was great,
Cons: Fogged out of JFK had to refuel in Newark - OK - but no one refueled plan for 20min and I missed my connection.
Pros: Flight attendants were excellent !!
Pros: Crew was great. Very helpful and informative.
Cons: My seat did not recline no matter how hard I pressed the recline button or tried to lean back and it felt like the bottom cushion was nonexistent. Might need to bring my own cushion for future flights. I drive for a living and comfortable seats can make or break travel
Pros: I dont usually fly, staff was friendly and helpful, made my experience less stressful.
Pros: Free wifii and comfortable seats
Pros: love the snack selection and movies
Cons: flight was bumpy but due to weather not jetblue s fault
Pros: The staff kept us informed and properly serviced before and during the flight
Cons: Similar to our outgoing flight, this one was also delayed... as a frequent international flyer I find these delays for shorter flights very frustrating.
Pros: The place took off on time, arrived early even with deicing. It was a really nice ride.
Cons: Let me preface this by saying that prior to this experience I generally though highly of JetBlue. To change my opinion of them, JetBlue had to monumentally screw up, which they did. This was the worst experience I have had on any airline, ever. Why I am mad: - I had a 4.5 hour delay due to maintenance that caused me to miss a flight to India. The 4.5 delay was on a 50 minute flight from Portland, ME to JFK. I nearly could have driven faster than JetBlue got me to New York. - Because of my missed flight to India, I missed day 1 of a two day wedding of which I am a wedding party member - In order to get to India in time for day 2, I had to book a new flight on a different airline for an additional $1000, on top of what I paid for my original flight to India - I was originally told by JetBlue in Portland, ME that they would offer me a reimbursement for the Portland flight, a hotel in NYC, and a travel credit for the trouble. While not totally satisfying since I was still going to miss a day of the wedding, I thought this to be a fair enough offer. - However, at the JetBlue desk in JFK, they completely reversed course. I was told that all they could offer me $100 travel credit. No reimbursement for Portland flight. No compensation for the extra $1,000 flight I had to book. And best of all, no hotel in New York, I was stranded at JFK for the night. I spoke with a supervisor at the desk who repeatadely told me that JetBlue had done their job in getting me to JFK and that they were not responsible for anything after I arrived to JFK. A 4.5 hour delay on a 50 minute flight is bad. Being steadfastly unwilling to compensate for missed flights is worse. And stranding me in JFK after telling me they would offer me a hotel room is just plain unacceptable. My family will be cancelling their JetBlue credit cards and we will look elsewhere for flights in the future.
Cons: Most TVs in the seatbacks were glitching and had picture issues.
Pros: Smooth process, friendly crew
Pros: 4th time on jet blue and it is a great experience. Room is by far the best of the carriers I have used. Flight crew friendly and engaged. Boarding a breeze as well. Efficient and uncluttered. Will be back for sure.
Pros: Non stop
Cons: Rough weather
Cons: Stop pandering fear with masks.
Cons: We had a 2.5 hour delay because there was someone missing in the crew. It sounded like it hadn’t been properly planned for the flight so it was frustrating. However, once that person showed up, everything was great and the crew was very sweet
Pros: Crew was great. Seats were comfortable enough. Delta inflight app worked well for entertainment. I will even brag on the fact we took Offa full hour late but somehow landed 5 minutes after scheduled.
Cons: Departure time
Cons: I think all was very good
Pros: I always have a consistently good experience on Delta. Everything was great.
Pros: Great crew great pilot great entertainment
Cons: The way we board feels very classist.
Pros: Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight.
Cons: Nothing really. Flight was quick.
Pros: Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)
Pros: The crew was okay. Seat was uncomfortable. Fold down table was broken.
Cons: Delayed several times. switched to a later flight hoping that flight would not be delayed. That flight was delayed. I had to sit on the plane for over an hour before we took off. Didn’t make it to Chattanooga until almost12 am. hoping to fly delta for next trip to Dominican Rep. but now I’m unsure
Pros: Crew was friendly, capt. had smooth take off and landing.
Cons: Late gate change threw me for a loop. Had dinner with some friends in terminal before they caught a different flight. Walked to my gate only to find flight had changed to a different terminal and gate. Ended up fine because there was a delay with the lane switch, but made me a little anxious.
Pros: The crew was great and super nice!
Cons: Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight.
Pros: Fantastic crew!
Cons: If it had left on time Waited 3 hours at the airport
Pros: Everything was great. Has nothing to do with the airline, just rough weather.
Cons: The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho
Cons: Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!
Pros: Flight timing and gate arrival
Pros: Smooth sailing
Cons: Small bathrooms, difficult to access.
Pros: Smooth flight, on-tome departure
Cons: Service in business class left a little more to be desired. I had to ask for food and drinks, because I feel off to sleep in the first round. Came to Gate early, but had to wait for agent to put the jet bridge. Only one person was available.
Pros: I have no complaints. Not on
Pros: On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing.
Pros: My flying experience with Delta was and has always been great. Always professional and courteous crew and employees.
Cons: On time and nice media
Pros: Great movie selection
Cons: All was great
Pros: Free movies. Clean and modern look to airplane.
Cons: Could not get wifi to work.
Cons: Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through.
Pros: The boarding was excellent. The staff was very friendly. The plane was clean.
Cons: I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline.
Cons: See above
Pros: Quick flight!
Cons: Felt like I was sitting in my neighbors lap!
Cons: They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong
Pros: Flight from SEattle to Atlanta delayed due to mechanical problems for 6 hrs. Once we got to Atlanta there were no flights connecting to Argentina until the following night at 10 pm. Delta did put us up in a hotel but with no food vouchers or any upgrades on delayed flight the next day. Flight attendants and crew were curteous.
Cons: Fairly small seats and food isn't very good (as seems to be standard these days with most airlines). In flight music is very limited. Movie choices ok. No consideration to upgrade to first class or financial compensation have to be delayed a whole day for a long flight to Argentina.
Pros: Boarding was easy, flights on time Wi-Fi available (although I didn't use it)
Cons: Seats rather crowded in coach, small plane so it was also a bit noisy
Cons: They charged $300 for 3 bags
Pros: Super quick
Pros: You go up. You go down. It's over before you know it.
Pros: The crew was super friendly and incredibly helpful with our toddler.
Cons: It was really cramped and the bathrooms smelled very strongly.
Pros: Comfortable temperature in cabin!
Pros: Boarding was easy. Mess up at JFK left us on the tarmac for an hour before getting to our gate. Pilot kept us informed. Pleasant crew.
Pros: 2 hour delay.. had requested when I originally booked the flight an isle seat. I did not get it. The flight was long and uncomfortable.
Pros: The crew was really friendly and helpful. The plane was really clean
Cons: The boarding process was too long, there was a lot of people. It was kinda a mess. The sit assignment for people who didn't have sit assign was slow.
Cons: Delayed boarding as the first flight of the day
Cons: The boarding process was chaotic, half the time the staff did not use the PA system. They were not clear on who needed to do a passport check. Started to read names off then just gave up and said "a lot of you"
Pros: Everything was great
Cons: Nothing everything was fine
Pros: Great crew and passengers
Pros: Nice power nap, quick flight!
Cons: No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol.
Pros: Very friendly crew - clear communication & updates regarding delays.
Cons: No tv, which is okay, but if you offer wifi to watch movies/shows on your phone, really need outlets to charge the phone! Or at least a few radio station to plug headphones into.
Pros: Plane wasn’t full and left and arrived early!
Cons: Offering some kind of beverage
Cons: IFE was not streaming movies, WiFi on but not loading
Pros: It was a small jet but the first class section was extremely nice.
Cons: Small jets have limited overhead space and most roller bags have to be gate checked for pickup when you exit the plane. My roller bag is small to fit under a seat, and it fit in the overhead.
Cons: The crew was so rude
Cons: A bigger plane.
Pros: Seats were comfortable and crew was nice.
Cons: Need something more substantial for food in first class on a cross-country flight.
Pros: Crew wuz gööd
Pros: The entertainment options
Cons: The flight was delayed because of another flight before ours and there was poor communication.
Cons: Great flight
Pros: Crew was great. Seats could be a bit wider
Pros: Crew was great. Boarding was easy.
Cons: Easier option for entertainment.
Pros: Normal expectations were met
Cons: It was fine
Cons: Flight delayed, interior of aircraft was deteriorating
Cons: The seats were SO uncomfortable and my legs were cramped up into one position because there wasn't enough room for legs and knees.
Pros: Landed safely and on time. Crew was nice.
Cons: Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person.
Pros: Crew were ok Captain was informant
Cons: Delay Heat on plane at 98 degrees upon boarding
Cons: The flight and the entire process with American was just fine. What bothered me most was the rude treatment from security staff in Philadelphia. Compared to security staff overseas, the U.S. rates the lowest of the 55+ countries I've visited. It does not reflect badly on American Airlines, but it does give travelers a bad lasting impression. As an American, I'm embarrassed by their behavior.
Pros: Arrived on time despite late departure
Cons: Bumpy ride in CLT but uncontrollable
Cons: the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues...
Pros: On time.
Cons: One of my pieces of luggage was not on my flight. The gate agent was difficult to understand. It was her nasal accented English that was the problem.
Pros: Crew was friendly.
Cons: AA has nine boarding groups, which queue up in two lanes. Each of the two lanes hold about 5 people, at most. This is ridiculous. It creates enormous crowds of people jockeying to be near the tiny lanes for when their number is called 5 or 10 minutes down the line. AA needs to reduce the number of boarding groups, lengthen the lanes, and provide more of them. No other airline boards this way. That's because this boarding method is stupid. Unsurprisingly, our plane took off late because they couldn't get everyone boarded in time.
Pros: WiFi was on the flight. Free with TMobile.
Cons: Easy and fast flight
Pros: I got here.
Cons: Everything else. American cancelled my first flight from MSP to ORD. And when I got to Chicago, it cancelled my next flight to Nashville. The flight I managed to get on departed two hours late. There was no explanation for each of these cancellations/delays. There was virtually zero inclement weather anywhere, save for most of the country’s temperature being nearly equivalent to the surface of Neptune. And, the surly, clueless Chicago-based gate agent was the coupe de grace in my search for a reasonable explanation after which I waited impatiently for this episode to conclude. American get your act together.
Cons: Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
Pros: We arrived on time.
Cons: These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away.
Cons: I was forced to check my carry on and pay for it. I was not charged on my way to lax or my trip to Hawaii. Sad. And person was rude
Pros: The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!
Cons: the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people.
Cons: We boarded an hour late and then sat in the runway for ever. Flight was scheduled to arrive in Nashville at 1137p we arrived at 148a! Ridiculous
Cons: I didn't get home til 1am bc of this flight delay. A lot of the passengers were on the final leg of overseas travel, so we had a really hard time with the delays. Boarding was inefficient. Cree counted us like 6 times. Why is that necessary? Plane was old and uncomfortable.
Pros: The plane had a wider aisle - much appreciatedz
Pros: All good
Cons: All good
Pros: The male server was great. The ice cream for dessert was magnificent.
Cons: First class was awful- no drink service for far too long, didn't have my food order that I selected ahead of time, the female asian flight attendant was not friendly at all, the seat reclined at the back only there was nothing for your feet, the blankets were awful, and movie selection was mediocre at best.
Cons: Plane size
Pros: The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list.
Cons: COULDN'T GET ON THE SECOND LEG BECAUSE DIDN'T MAKE THE FIRST LEG
Pros: Nice crew
Cons: No entertainment. Learn from TAM in Brazil and offer entertainment via smartphone / tablet. No food service.
Cons: That i booked a flight that departed 6:20pm on Alaska Airlines and found out i was put on a red eye American Airlines flight that left at 11:50 pm. In addition did not reciveve any notification of the change. Had to leave the airport because i thought i was leaving at 6:20 pm :(
Pros: Everything was good
Cons: Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew.
Pros: I was welcomed and make right at home
Cons: Did not like having to stay overnight in Charlotte but weather can do that to a traveler.
Cons: i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight.
Pros: Quick and easy
Pros: I liked the comfortable seats.. The crew working for American Airlines are polite and nice. From the very time to get the boarding passes and my luggage handling and all the hospitality, am really looking forward to fly more on American Airlines.
Cons: There is not much to not like American Airlines as I don't have any bitter experiences till date and I don't wish to encounter too lol I would like more snacks beside Pretsels too and I wish to have a very good hot Fliter coffee or even green tea's during my flight ☺️
Cons: Seeing as this flight was cancelled and we had to wait as two elderly people until 3pm the next day to get another flight and American Airlines would not compensate in anyway. I would say that we will never fly American Airlines again nor will my family. This was not the only delay or cancellation because of American either. We spent 48 hours traveling because of delays and cancellations and still American would do nothing for us. I'm 66 and my husband is 72 (who also has had back surgery for five slipped discs) and we had to sleep on concrete floors and had very limited money to buy food. It was by far the worst experience of my life and I would encourage everyone to not travel with them.
Cons: I never even made the flight because they kept jerking us around
Cons: Uncomfortable; charged $50 for checking bags only to see them checked for others for free at the gate. Seat selection on our three flights that day were ignored on 2 of tge floghts.
Pros: The crew was very kind and friendly at all times, very professional and approachable.
Cons: The seats are not comfortable.
Cons: Communication is always my #1 complaint with Allegiant. They delay flights regularly but there’s never any additional information...they just send you a text or email saying your flight is delayed, never tell you why, but they want you at the gate at the regular time...so you sit there for hours with No further communication and the gate agents never come to the gate to let you know what’s going on or what to expect because corporate has gotten stingy with regard to compensating folks even when THEY are to blame for the delay. Two trips in a row, two weeks apart, they’ve done the same thing to us. I appreciate the low fares, but I’ve just about decided I’d rather pay more for good customer service because theirs just sucks.
Cons: I'm upset with kayak for sending a survey before I was off the plane!
Pros: Boarding was a breeze
Pros: the crew was very helpful
Cons: seats could have been a little wider
Pros: Good crew
Pros: Crew and plane ride.
Cons: The seats hurt us.
Pros: Crew nice. Seat okay
Pros: Short flight but not comfortable and no entertainment
Cons: Most flights to Vegas are cheap so not sure why this one was so expensive
Pros: Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient.
Cons: Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs.
Cons: Amazing flioght and service.
Pros: Crew was friendly, boarding process was easy, and the aisles are spacious
Cons: The seats do not recline and are not comfortable. Drinks and snacks are not complimentary.
Cons: They would not refund the charge for a carry on I made in error. I did not have a carry on. Would not give me info as to where I could take my complaint so I guess I took it here. The guy at the desk was HORRIBLE
Pros: Price and timeliness
Cons: Airline broke the stroller we had. That could have gone better.
Pros: The crew was great. We left on time and arrived on time.
Cons: I wish water was free. That is the only thing I don't like. I understand it's a cheap airline so everything cost extra, which is fine. But come on, water should be free.
Pros: All wa great
Cons: it was very hard to hear the stewardess
Cons: I cancelled this flight and somehow it doesn’t show in your records and now I cant find the cancellation.. I am not in Orlando.. last time I will use Kayak.
Pros: Price and direct flights to popular destinations.
Cons: No frills. Charging $5 for a printed boarding pass seems a bit excessive
Pros: Timing and ease of travel
Pros: Early out and early in.
Cons: Bags charge for 105$
Pros: To be honest nothing
Cons: Missed flight any no one was willing to help us pure BS
Cons: Paying extra for EVERYTHING
Cons: Flight was delayed 6 hours.
Pros: Easy boarding, very nice crew. I would definitely recommend spending the extra for Priority, it is much faster.
Pros: We were delayed on takeoff, but pilot made up a lot of the time I. air
Pros: Nice having assigned seat. Boarding pass can be obtained through mobile app.
Cons: Seats do not recline, so not real comfortable.
Cons: Boarding process
Pros: Kids board first and you dont have to worry about seating if u have a young child. Also, the nonstop flight was so relaxing.
Cons: Not much...
Pros: The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them.
Cons: Nothing at all.
Pros: Didn't mind paying for bags, seat, snacks, drinks,.....but a 10hour delay!!!! UNEXCEPTABLE Will NEVER use this airline again!!!
Cons: 10hour delay!!! No weather problem..
Pros: the pilot
Cons: checking in , it seemed like no one knew what they were doing.
Pros: Great flight!
Cons: Price, service
Cons: Worst plane trip. I am a bigger girl, and I could not even buckle my seat belt due to the size of the chair. I have never had this issue on any other plane flight. It was incredibly noisy, and rough ride. I will not travel again.
Pros: Everything was great during the flight but...
Cons: We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel.
Pros: Flight cost.
Cons: Xtra charge for everything.
Pros: That fact that they did not suply even one free bottle or cup of water is awful. I was very thirsty but did not get a drink because they chaged $2.00 for one bottle of water, and the is just plain wrong.
Pros: Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN.
Cons: Honestly i have no complaints.
Pros: Highly recommend
Pros: The flight left on time. Friendly crew
Cons: I don't like that they charge for carry on bags and they don't have a toll free number
Pros: Staff was wonderful!!
Pros: Flight smooth
Cons: Extra costs
Pros: The price range is far for travelers
Cons: They should give free snacks and water juice to the customers that travel with this airline. The other airlines off complimentary snacks and drinks other wise it was a good experience
Pros: Reasonable price for non-stop flight. Staff very helpful and personable.
Cons: Late, which seems to happen alot with this airline. Have to pay extra for many thngs: selecting seat, carry on bag, snacks, drinks.
Pros: Fast boarding and getting out of plain.
Cons: The stewardesses were not very professional, but it's ok since you pay so little. Also you can not adjust seat, it's the same position all flight
Pros: It was fairly clean and the flight wasn't crowded.
Cons: Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on.
Pros: Small Convenient Airports, quick security, fast boarding
Cons: No coffee available
Pros: Easy upgrade
Cons: E145 don’t have room for carry on. Instead of people having to wait at exit of plane. Tell them well a head like when booking check your bag and make that one free. It goes to the same place right?
Pros: Had a 3 hour delay on this flight.. it was the third delayed flight I had in four months with United
Cons: Fix some aircraft to prevent future delays.
Pros: Trenton was outstanding. Very professional
Pros: the crew was nice
Cons: We had to sit on the tarmac and deplane just to get onto another flight where I no longer had any power to charge my devices
Pros: Flight was comfortable and quick. Crew was friendly
Cons: Suitcase arrived brokken off the belt. If was in good shape when checked in at Chicago for the last leg of a 17 flight round the world trip. Typical to have baggage handled very poorly in US.
Cons: Didn't get requested seats
Pros: Always love flying United. I enjoy being treated so well and seeing others being treated with the same respect.
Cons: Nothing that the crew could have fixed. Delay due to previous plane coming in as well as too much oil on the plane so it took about 1.5 extra hours to finally begin taxing. A little frustrating to arrive so late but nothing they could have done. They handled it well and had positive attitudes
Pros: Very friendly crew.
Cons: This is a small airplane. I would like to see United insist that people check large bags.
Pros: On time
Pros: The crew was polite and caring. Always making sure I had what I needed. The organization for boarding was fast and smooth.
Cons: The airline has to create a policy that control more the misbehavior of children on board. If children are not controlled properly, the environment becomes very disturbing.
Cons: Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day
Cons: flight had left by the time the delayed flight from MUC reached IAD => got rebooked on DL via ATL
Cons: I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so
Cons: Hour and a half delay
Cons: Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning
Pros: AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS.
Cons: JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN.
Pros: First time first class flyer. It was great!
Cons: Being separated from my wife in seating when we booked before others that we talked to!
Pros: the crew was friendly, a passanger was stressing due to alot of turbulence and she tried her best to calm her
Pros: The flight attendants. Especially Meagan and Heather. Amber was a,sweetheart too. I had the same attendants 3 out of 4 of my flights that weekend. So cool. When they realized it was me again they spoiled me rotten. So good I feel like unless I have those 3 as my attendants I won't fly United again
Cons: No food options. No free food
Pros: Great in flight crew. Easy check in and boarding. Left on time. Arrived early.
Cons: Really bumpy ride. I mean bumpy.
Cons: The plane was almost unbearably hot prior to departure. We had to wait in the plane for ~25min due to an issue with the plane, and everyone was fanning themselves down. I actually was worried about the health of some of the older passengers on the plane. Bad experience overall.
Cons: United should explain why they wanted to create the Basic Economy Category. What is the benefit for the airlines? I feel that they just took the lowest price they always offered and took away the flexibility we had.
Pros: Arrived early
Cons: The plane dropped during decent.
Pros: The crew on the plane was great.
Cons: I HATED that our flight was delayed. Not even delayed once or twice, but a total of 6 times?! thats just ridiculous. Sitting in the airport for over 6 hours should NEVER be tolerated.
Pros: The flight was ok.
Cons: It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there.
Cons: We had confirmed reservations to go visit my daughter and son in law in Nashville. We had purchased tickets to see a concert in Nashville. We missed the concert and a full day of planned activities. We were bumped off the flight although we had confirmed reservations. So we decided to drive and incurred hotel charges. We will be driving back home and will incur hotel charges on the way home. We had to pay for gas and wear and tear on our car. This has been an awful experience.
Pros: Honestly I just tried to sleep.
Cons: What got me was the 2ND flight where a very large lady who pulled out three different seat belt extenders out of her purse was sat next to me. I could serious feel her sweat on my leg the whole ride. If a seat belt extender is need then she should have had to buy two seats.
Pros: I liked when Delta stepped up and had us booked on one of their flights within seconds, after United abandoned us at their own terminal.
Cons: Flight delayed 3 times due to maintenance, total of 5 hours. After final arrival time came and went with no plane or even announcement, I had to go back through security to front desk to find a rep and remind United that they had forgotten about us. They handed us off to the Delta counter with no apology (except the "new girl" apologized)
Pros: It was a smaller plane. But it went smooth. The flight was great and we were delayed but arrived like 15 minutes after our original time.
Cons: Nothing really, security lines were long but that wasn't a shocker.
Pros: Flight delayed, had to check carry on Bag and didn't receive it for over 30 mins after flight
Pros: Comfy enough. Wider than the first plane.
Cons: Crew was a little short temperee but the plane was over a half hour late. Also, somewhere between Tucson and Nashville they played football with my suitcase and I ended up with broken gifts and a suitcase full of cookies from where thr damn container broke.
Pros: The associate at the desk confused my flight for the next flight. I was given the wrong information and I watched my plane depart from the gate. Upon realizing that employees of that gate had left, and we're not coming back, I had to ask passing personnel about my flight to find that it left already and that I had already been rebooked without being notified. I now had to fly from Houston to Chicago to Nashville. The new flight boarded almost 2 hours later than expected, and upon landing in Chicago, I had already missed my connecting flight to Nashville by 35 minutes apparently. Unacceptable.
Cons: Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations
Cons: People took my seat, family in front of me had tv blaring the entire time and flight attendants did nothing, child next to me threw up on me since there were NO bags in the seats. Took 45 minutes to get luggage. Never again!! And no free wifi?? $7.99 is ridiculous when most other airlines give it for free.
Cons: it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat.
Pros: We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd.
Cons: The confusion caused by lack of direction from the staff.
Pros: The Flight Attendant who was in the back of the place was awesome and very caring.
Cons: Someone was sitting in my seats and instead of making him move they made us move and tried splitting up my wife and 6 month old child about 4 rows apart. The air started blowing very hot air about halfway through the flight. Everyone was sweating and it was better to just turn the air off completely then keep it on. They tried taking care of it which helped for 5 minutes and then it started blowing hot again. Also the WiFi would kick you off after about 30 seconds and then make you go through a login that takes like 60 seconds. Needless to say... this was the first time I haven't flown Southwest in years... and with the kind of experience it's no wonder why it won't happen again any time soon.
Pros: Friendly and polite! Crew.
Cons: Middle seat. Space too small.
Pros: Fantastic crew
Cons: Seat not comfortable
Pros: Everyone was nice and helpful
Cons: Every flight was late. I flew from Nashville to lax and both of my flights were late there and back
Pros: Couldn't really figure out your Wi-Fi system so I just read a book
Cons: It's not really easy to set up your Wi-Fi system through the United app
Pros: It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience.
Pros: Plenty of leg room.
Cons: Loud guy sitting behind us was all.
Pros: That I got a refund, although that should be a given
Cons: Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home.
Pros: Pleasant crew
Pros: made good time.
Cons: they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks
Cons: Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights
Cons: Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues.
Airlines flying from Maine to Tennessee have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Maine to Tennessee
Masks required on board, masks provided on flights from Maine to Tennessee
Social distancing seating
Middle seats unavailable to book on flights from Maine to Tennessee
Testing for antibodies, testing for symptoms for flights from Maine to Tennessee
Waiving of change fees. Search flexible flights from Maine to Tennessee