Daily cleaning, installation of cabin HEPA filters on flights from Maryland to Boston
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Scores according to KAYAK customer reviews
Pros: "plane was newer, clean. left gate fairly soon after boarding"
Cons: "it was delayed"
Pros: "Faster fly"
Pros: "good snacks and this route (DCA-BOS) has the 2x2 seat configuration so no middle seats."
Cons: "I took this flight last week and this week and both weeks the flight were delayed a minimum of 1.5 hours"
Cons: "JetBlue's livery is really beginning to show its age. The entertainment screens flicker and flash and the once-luxurious leather seats appear worn. The crew is still great, as usual, and our flight in general was excellent."
Pros: "Legroom!!! JetBlue sets itself apart from the rest by letting you breath in your seat!"
Cons: "Entertainment / access to entertainment on the app was mediocre"
Pros: "The crew was friendly and seats seem to be bigger than other airlines"
Cons: "My tv was broken, and that has been one of the amenities on jetBlue that is normally marketed somewhat heavily so it was a bummer. The flight was also delayed for weather reasons (I know that is not their fault, but it added to the general bummer of a flight)."
Pros: "Crew was super nice and helpful"
Cons: "Agent at gate was hard to understand when making announcements - not due to accent or anything like that - he just spoke too quickly and directly into mic. He kept saying something about our flight moving to a different gate but it didn’t- very confusing"
Pros: "The boarding time was delayed two hours and then changed back to the original time half an hour before boarding."
Cons: "The boarding time was delayed two hours and then changed back to the original time half an hour before boarding."
Cons: "Delayed 1.5 hours, in spite of good weather at both airports."
Cons: "Flight was delayed until the following day with no reason. Then it was delayed only several hours. Then delayed until the following day agai , before finally having the delay reduced to only 30min later than original departure time. This constant back and forth was a nightmare to deal with planning if/when to arrive for flight and consumed my entire day (night flight but first notification of delays was sent the morning of)"
Cons: "I have been a big fan of JetBlue and even have had its Mosaic status for several years. But I have started to have negative experiences related to maintenance of the planes. This flight was an example. We boarded the plane only to be told we had to get off. They had to do engine maintenance, as the engine seemed to be using or losing too much oil, according to the Captain. We finally re-boarded and arrived in Boston about 40 minutes late. Not too bad, but the pattern of maintenance issues I have experienced concerns me."
Pros: "We left early and arrived early - unheard of most of the time."
Cons: "The flight delay estimates were off and it was pushed back throughout the day. Staff members were going out of their way to ignore me when I was trying to switch flights and seemed to not be interested in helping. They kept telling me what I should have done with incomplete information rather than helping."
Pros: "Counter staff were friendly and helpful"
Cons: "Flight was delayed 4 hours; changed airlines to make it to Boston in time for an important family surgery"
Pros: "Captain kept us informed"
Cons: "We were Delayed several times. We finally boarded the plane,sat outbom the tarmac for over an hour and then turned around and went back to the gate. We were then told another flight crew would have to take us. We waited another 45 mins in the plane."
Pros: "First row seat was so comfy w lots of room!"
Cons: "The flight was over six hours delayed; no heads up and customer service was a joke."
Cons: "Froze. Ended with TWO sweaters and a long sleeve shirt. Asked if cabin could be warmed a bit. Last ten minutes were cold but not freezing"
Pros: "On time, easy, liked the snacks and the TVs on flight"
Pros: "On time"
Cons: "No food choices"
Cons: "No WiFi"
Cons: "The plane was very very cold the whole trip. Awful."
Cons: "Freezing on the flight"
Pros: "For a short flight they even serve snack and drink. On time departure."
Pros: "Boarding started early, finished early, and we were able to take off early, thereby arriving early"
Pros: "The flight was fine"
Cons: "All the planes are extremely delayed"
Pros: "Always excellent service"
Cons: "The wireless Internet was very spotty."
Pros: "Ease of boarding"
Cons: "Delay in getting bag"
Pros: "Service Cleanliness Friendliness Ergonomic plane"
Cons: "Poor reception for entertainment"
Pros: "delayed 3 hours poor communication"
Pros: "Free snacks Good entertainment"
Cons: "Back seat pocket was ripped out Flight was delayed 90 minutes"
Pros: "The price."
Cons: "seat size."
Cons: "It only was a stinker because 40 min delayed which made me miss my bus home , so now stuck for an hour : ( . Flight and crew were fabulous !"
Pros: "The fact that there was barely anyone on the flight"
Pros: "On time funny staff."
Pros: "JetBlue offers good service - had a minor issue with the website while booking that was quickly resolved by customer service, air travel was efficient and without trouble. thanks!"
Cons: "Late departure, no overhead bin space available"
Pros: "Quick boarding, in flight entertainment"
Cons: "1.5 hour delay"
Pros: "Overall efficiency of the trip was very good."
Cons: "Audio in seat was poor. Lots of static and could not hear show."
Pros: "JetBlue staff are so friendly and funny. Also, love the free entertainment options. Fast, easy trip from D.C. to Boston!"
Cons: "Flight was delayed by 2 hours"
Cons: "Endless delays and extremely shitty boarding staff."
Pros: "Landed early. Everyone was nice."
Cons: "The plane was freezing."
Cons: "Flight was delayed and I had to buy a ticket at the last minute on a different airline"
Pros: "Good service"
Cons: "Free drinks beyond water would be noce"
Pros: "We went to the wring airport (BWI instead of DCA) but JetBlue was able to get us on a flight boarding in only 25 minutes at BWI. No problems at gate; we gate-checked our bags, and being in row 20, we're happy that boarding started at the back of the cabin (how sensible!)."
Cons: "My husband's seat back screen died halfway into the flight."
Pros: "I thought almost everything about the flight was great (lots of leg room, courteous staff, nice entertainment, short flight even arriving slightly early."
Cons: "The only thing that I wish was different was that they had a vegetarian food option available"
Cons: "3 hours delay"
Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"
Pros: "Pretty straight forward. Clean. Efficient."
Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Cons: "Proper communication"
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "Nice plane, good service and pilots, great landing - no issues at all."
Cons: "Check in was terrible- long wait just for drop off of already checked in bags"
Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."
Cons: "Wifi didn't work"
Pros: "Food, timeliness, comfort"
Cons: "Not sure"
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
Pros: "I like being able to charge my devices"
Cons: "Better movies"
Cons: "Stop being LATE!!!!"
Cons: "WiFi didn't work"
Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"
Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Pros: "Good seating, great food, good service."
Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."
Pros: "Everyone was great!"
Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"
Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."
Pros: "On time and helpful staff."
Cons: "Very cramped seating."
Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."
Pros: "Everything was really great"
Cons: "I can’t no say anything bad"
Cons: "Really rough landing"
Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"
Cons: "Everything fuckin sucks"
Pros: "Good in general."
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Pros: "The TV selections"
Cons: "Change d for WiFi. Cheap"
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Pros: "Customer services"
Pros: "Efficient hop to Boston"
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "Very professionals"
Cons: "Boarding in LA was. Mess"
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Cons: "No tvs."
Cons: "All good"
Pros: "Flight diverted. Poor communication"
Cons: "Realistically explain options of what may happen due to weather issues"
Cons: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"
Pros: "Nothing, we had to deplane."
Cons: "This flight was completely messed up and ultimately ruined my connection and subsequent travel plans. We were told there was a 30 minute delay because of the pilot and shortly after we were told to deplane. I had to cancel. rebook with another airline while my bag traveled to Boston"
Pros: "The flight was crowded, but what can you expect? Turbulence prevented beverage service. The flight arrived early but had to wait to land."
Pros: "Did not experience food or entertainment"
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Pros: "Unlike previous AA flights, the process was smooth everywhere it mattered. Attendants and crew were friendly, service was prompt, flight was smooth."
Cons: "Everything was great."
Cons: "Six “10 min delays” that led to a 1 hr plus delay"
Cons: "Check in for AA at DCA was terrible. Everything else was great."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "On time arrival"
Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."
Pros: "I actually got to sit by my sweetie. Perfection."
Pros: "Staff was polite and friendly. It was a great experience!"
Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."
Pros: "it was easy to check in and short layovers"
Cons: "planes were really old and uncomfortable, I could not sleep at all, the seats are ridiculously small and not fit for a grown up. One of the worst flights ever for sure"
Pros: "It was a good flight back to DC."
Cons: "Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?"
Pros: "Allowed us to pre-order with our daughter who needed our support."
Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."
Cons: "The seat was extremely comfortable."
Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."
Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"
Pros: "Loved the individual seat back entertainment"
Pros: "It's fine, you know what to expect."
Cons: "No entertainment; no TVs, no music."
Cons: "Allowed me to take earlier flight"
Cons: "Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided"
Cons: "Delayed for 30 mins due to traffic going in to Boston."
Pros: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."
Pros: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Cons: "No complaints here!"
Cons: "It was freezing."
Pros: "Everything was good or better."
Cons: "No dislikes"
Pros: "On time"
Pros: "No food served. Late take off. Seats cramped. Forced to carry on bags, then asked to check for free, if they don't fit. That forces everyone to fight to get on the plane, to get the best place for their luggage. Why not remove the $25 fee on the checking the first bag?"
Pros: "todo muy bien"
Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."
Pros: "All of it"
Cons: "America Airlines...worst service and just a horrible experience"
Pros: "Great customer service and attention"
Cons: "No inflight entertainment"
Cons: "seats were very uncomfortable"
Cons: "Having to check my carry on bag. Brought only a carry on to avoid baggage claim, but was forced to check it anyway. There is NO organization to the boarding process, so in the free-for-all at boarding, people in any boarding group are let through with WAY MORE than 1 carry on and 1 personal item, leaving no room for my bag and I was in group 2 (not sure how many groups there are). Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."
Pros: "Everyone was amazing. Helpful. Kind professional"
Pros: "The Jacksonville airport"
Cons: "The whole Reagan expierence from check in thru boarding the staff was rude and inefficient"
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Pros: "nice people"
Cons: "cramped seats, lousy snacks"
Pros: "Business Class seat"
Cons: "People using forward lavs"
Cons: "Packed light with no toiletries in our carry on to avoid having to go to baggage claim. They announced anyone in groups 3 or 4 had to check their bags. We checked our bag, boarded the plane, and there was PLENTY of overhead space. Wasted 35 minutes at baggage claim."
Pros: "There was a large range of entertainment options. Enjoyed the seatback screens."
Cons: "We were on the plane for an hour before taking off."
Cons: "The new plane has no usable pouch to put small items in during takeoff and landing - you have to hold everything now, as the cargo net they use barely opens. As hard as the crew hammers you to put things away, having that pouch is handy. Also, we all know we are crammed in too tight."
Pros: "Everything was fine once we got replacement plane"
Cons: "Flight could be on time, not 4 hours late"
Cons: "It appears united is unable to fly their planes on times, in particular on the East Coast. We were delayed by 90min on each legs"
Pros: "I did arrive in Boston, eventually."
Cons: "The flight took off approximately 3.5 hours behind schedule and we boarded the flight and waited inside the aircraft for 2.5 hours...why did they do that? The flight attendants were offering water and trying to be as helpful as they could be.... but we're inside the plane, not going anywhere, so not much extra they can do."
Pros: "The flight departure was on time and boarding did not seem as challenging to me. Newer aircraft and very friendly crew. Is the friendly skies back?"
Pros: "Desk personnel were helpful."
Cons: "Desk personnel were helpful. Experience of boarding was confusing. Layover was very unpleasant. A six hour period, not much help in getting to a counter to change. It would’ve been good to have some direction and advice, even though the boarding area"
Pros: "The plane was nice and in good shape. They had beverage service for a very quick flight which is nice. Can't rate food or entertainment because only hour or so flight."
Cons: "It was freezing in the plane and I'm never cold. When I asked for a blanket they had none!!! They had just announced whatever they can do to make your flight more comfortable ask them. Not true, just words. Disappointed after the great treatment after flying ANA."
Pros: "Comfortable seats"
Cons: "Boarding took a long time in the plane. There was confusion as they had passengers going both ways in the aisle .. this forced several ppl to stand in the aisle a long time. One of the air hostess had a major attitude. For example one passenger who was stuck in the middle of other passengers asked her politely if she could help him put the carry on in an overhead bin near her .. and she responded "I cant help you, you need to put it up yourself sir". Not something one expects. She was also terse with passengers, ordering them in an annoyed tone."
Cons: "Because of missed connection I had to go from Dulles to Reagan airport"
Pros: "the personnel were polite and personable and eager to help"
Pros: "Humor of pilot in Boston."
Cons: "Runway construction in Boston delayed flight out of Washington. No healthy snacks- Cheetos."
Pros: "NOTHING AT ALL WHATSOEVER!!!!!!"
Cons: "EVERYTHING!!!!!! I will never fly with united ever again even if it's the last airline left on earth!!!!"
Pros: "Stroopwafel and efficient boarding process."
Cons: "Very tightly packed seats; flight attendant complaint about collecting trash from outside vendors. I guess the obvious alternative is just to leave it in the seat!"
Cons: "sat on the plane for over an hour, no notification for 35-40 mins as to of why we were not leaving. no air conditioning was extremely hot"
Pros: "Pretty standard flight, crew was nice and polite."
Cons: "Very bare bones, no entertainment that you didn't have to pay for, not even a music channel. Food/drinks were bare minimum too, definitely suffered in comparison to my JetBlue flight home."
Pros: "We actually arrived early."
Cons: "Overheads taken with LARGE bags before we even boarded"
Pros: "Lovely, comfortable"
Cons: "There was a delay after boarding / door closing. We just sat at the gate without explanation so we arrived late in Boston. I assume we were held for some reason by the tower but an update from the pilot would have been nice."
Cons: "The lack of breakfast options. Lack of room."
Pros: "One of the friendliest and most customer friendly flights I've had in a long time."
Pros: "Fine. Wish my earlier one wasn't so delayed."
Pros: "On time"
Cons: "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"
Pros: "I liked there was a United employee at the gate to let us know where to go for our connecting flight."
Cons: "I have no complaints."
Pros: "Planes get delayed for all kinds of reasons both in and out f control of the airline. but something the airline does have control over is how it handles the sitsituatioby letting the passengers know their patience is appreciated. We sat on the runway for 2 and a half hours in summer afternoon in Washington DC because of weather in New York. Only once were we offered a small cup of tepid water. Then someone remembered the pets stuck in the cargo hold, and we went back to the gate. After deplaning, we stood at the gate for thirty minutes and weren't given vouchers for refreshments on the concourse nor bottles or at least bottles of water. Finally we were called for boarding, and then 10 minutes after that, the first passenger actually got on. After a second boarding we made it out to the runway... where we sat for another 40 minutes. Keep in mind, this particular plane has no seat outlets nor in seat entertainment systems, so most people had either dead or dying phones at this point, rendering the "complimentary in flight entertainment" available through the United app useless. Once we were finally in air, we weren't comped drinks or Internet or any other amenity offered by United. I've been stuck in situations like this on other airlines, but they worked to provide the barest glimmer of hospitality. Fly the friendly skies? Nah, we'll overcharge you for everything because our business model is unsustainable but our majority shareholders couldn't care less. A Star Alliance Member™."
Cons: "Planes get delayed for all kinds of reasons both in and out f control of the airline. but something the airline does have control over is how it handles the sitsituatioby letting the passengers know their patience is appreciated. We sat on the runway for 2 and a half hours in summer afternoon in Washington DC because of weather in New York. Only once were we offered a small cup of tepid water. Then someone remembered the pets stuck in the cargo hold, and we went back to the gate. After deplaning, we stood at the gate for thirty minutes and weren't given vouchers for refreshments on the concourse nor bottles or at least bottles of water. Finally we were called for boarding, and then 10 minutes after that, the first passenger actually got on. After a second boarding we made it out to the runway... where we sat for another 40 minutes. Keep in mind, this particular plane has no seat outlets nor in seat entertainment systems, so most people had either dead or dying phones at this point, rendering the "complimentary in flight entertainment" available through the United app useless. Once we were finally in air, we weren't comped drinks or Internet or any other amenity offered by United. I've been stuck in situations like this on other airlines, but they worked to provide the barest glimmer of hospitality. Fly the friendly skies? Nah, we'll overcharge you for everything because our business model is unsustainable but our majority shareholders couldn't care less. A Star Alliance Member™."
Pros: "Liked the upgrade to first class"
Pros: "We arrived 10 minutes early which allowed me to catch connecting ground transport"
Pros: "Boarding was a breeze. Seats were very comfortable"
Cons: "No snack served"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."
Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."
Pros: "Good level of standard service. Finding the personnel are getting better in their individual service. Understand their job is difficult but a positive attitude can make everyone's situation better. Keep working toward better. Seeing the improvement is encouraging. Really like the improved cleanliness of the aircraft. Great job getting the aircraft boarded -- we were ready ahead of time and pushed back early!!!!!"
Cons: "Nothing worth mentioning. That is a plus."
Cons: "Late departure."
Pros: "The service was good, boarding and take off on time."
Cons: "The ride was so bumpy! I've traveled back and forth from Boston to SFO and it's not usually this bumpy from SFO to Boston."
Pros: "Very poor service"
Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "same comments as above"
Cons: "same comments as above"
Cons: "Tight aisle"
Pros: "Professional, friendly service."
Pros: "This flight was smooth, the crew was very nice and very efficient, and overall the flight was on-time (actually it was early landing). I was very happy and would take a flight with this crew any day."
Pros: "Fast, friendly, on time"
Pros: "I like free wifi, aspecial food item like middle east food"
Cons: "A lot of turbulence but what can you do."
Cons: "Plane left earlier than scheduled so left without us, we were already checked in."
Pros: "Hair plane was very clean"
Pros: "Price was great"
Cons: "More options for Food (snaks and drinks)"
Pros: "Yes it was. People were very nice"
Cons: "Frontier is the worst airline evere. This was last tine when i used this airline."
Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"
Pros: "Made it in one piece"
Cons: "There was a four hit delay, rough landing, and you had to buy everything on the plane. I’m never flying frontier again."
Cons: "Unorganized, confusing boarding, confusion with seating, unbelievable lines while checking bags. Literally the only redeeming factor was the price."
Pros: "Better plane then the one going to Washington DC"
Cons: "I sat separate from my family members."
Cons: "They say they are giving you a bargain but with fees it's absolutely the same as other airlines but with far more uncomfortable seats and no amenities. Will bnever fly never fly frontier again."
Pros: "I liked the boarding process after boarding started"
Cons: "I did not like the wait time to board"
Pros: "Cheap flight"
Cons: "Bag fee"
Cons: "Terrible service, unprofessional, impractical and unreasonable airline that should never be suggested."
Cons: "Baggage claim took way too long"
Cons: "I paid $45 to check a small bag becuse I was carrying a tennis racket inside it. They said I could not take it with me in the plane. Once I got in the plane I saw a tennis racket in one of the overhead bins. I'm writting this for two reasons: 1. I'm mad because I paid $45 for nothing. 2. I'm bored because we landed in Austin 30 minutes ago and I'M STILL INSIDE THE PLANE!!"
Pros: "I país for seat 25...$12."
Cons: "I would not FL y any more for Frontier"
Cons: "The credit card sales pitch. Too long and loud. People were trying to sleep and were rudely woken up and subjected to that !"
Cons: "Don't have food free inside the fly"
Pros: "Overall service"
Cons: "The check in was soooo slow, the person who was helping did not know what she was doing."
Pros: "Poor quality airline. Will never ride the airline again."
Cons: "Frontier service."
Pros: "Price of fare."
Cons: "On Frontier, you get what you pay for, bare bones transportation from point A to point B. Seat positions were fixed, and Frontier have clearly put a great deal of effort into cramming as many people as possible into the aircraft. Food and drink, any did and drink, were available only for purchase. There 's no entertainment, even for purchase."
Pros: "When all the add ons are factored it is no cheaper than delta."
Pros: "Nothing good, bad baggage handling experience, miss commitment. Overall it was pretty bad."
Pros: "Picking out seat"
Cons: "No free snacks"
Cons: "The most uncomfortable traveling experience in my life."
Cons: "Sat on tarmac for an hour once we landed. Finally get off plane amd they lost the whole planes bags!!"
Cons: "40 minutes and still no bags"
Cons: "this company does not respect the customer. For both flights delay of more than 6 hours."
Cons: "2 hours on tarmac. Yuck."
Cons: "Not enough room to use laptop"
Pros: "I'd rather take a shower at auschwitz than fly frontier again"
Cons: "Everything. Literally everything"
Pros: "I didn't die."
Cons: "Terrible service. Massive delays. Will not use this airline again."
Pros: "Nothing will never use again"
Cons: "Charged for everything including 45$ per piece for carry on plus luggage Terrible terrible never recommend or use again"
Pros: "The initial price was great. Unbelievable in fact."
Cons: "The seats were tiny and looked really uncomfortable but I paid extra to be in a more comfortable seat which was noticeably better and had lots of leg room, Seems like you could give everyone a decent seat with a bit of padding. Paying for extra leg room really isn't fair to those of us over 6 feet tall."
Cons: "No entertainment and you have to pay for a soda. Really"
Pros: "That we eventually arrived"
Cons: "That we arrived 3.5 hours after we were supposed to"
Cons: "They charge $40 for carry on luggage!!? They don't tell you before only when you are ready to board!!!"
Cons: "Long delay, was given food vouchers when restaurants were closing and could not use. When we reached destination trains were closed had to climb down stairs"
Cons: "There were too many added costs. In the end it is more expensive to fly Frontier than other airlines. The pricing is deceiving."
Cons: "Delayed on leaving then again on arrival. Plus $60 to carry on a bag is extremely misleading. The seat was tiny and it did not make sense to pay another $50 each way for extra leg room. I read an article about how some airlines are making things so uncomfortable that it will inevitably force people to pay for comfort. This is an unethical business practice. People have been jailed for doing less damage to humanity."
Pros: "I like lower charges on changing bags"
Cons: "Luggage took 45 minutes to arrive"
Cons: "It was unfair to Charged us $90 for the carry on"
Pros: "Arrived early"
Pros: "I liked that it was boarding was fast and courteous and professional."
Cons: "that I had to pay $40.00 for a small bag that I had to check it in."
Airlines flying from Maryland to Boston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Maryland to Boston
Masks required on board, masks provided on flights from Maryland to Boston
Social distancing seating
Middle seats unavailable to book on flights from Maryland to Boston
Testing for antibodies, testing for symptoms for flights from Maryland to Boston
Waiving of change fees. Search flexible flights from Maryland to Boston