Find cheap flights from Maryland to Tokyo Narita Airport

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Find cheap flights from Maryland to Tokyo Narita Airport

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Round-trip
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Boston (BOS)
Tokyo Narita
Thu 8/5
Thu 8/12
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Good to know

Low season

AprilBest time to beat the crowds with an average 3% drop in price.

High season

DecemberMost popular time to fly with an average 7% increase in price.

Average price round-trip

$937(avg. price over the last 2 weeks)

Good deal round-trip

$553or less

Good deal one-way

$395or less

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Top 5 airlines serving Maryland to Tokyo Narita

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Was able to get to get to Narita Airport."
Cons: "Okay and not any issues."

Cons: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."

Cons: "Entertaining in English"

Pros: "Yes."

Pros: "Very comfortable and nice atmosphere"

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Pros: "Everything"

Pros: "none"
Cons: "very poor communication of information"

Pros: "Very friendly and polite. Very helpful and on time."

Cons: "Nothing"

Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Pros: "The crackers design beside the meal and different colors of the sleepers."
Cons: "Ear phone is not so comfortable!"

Pros: "Polite friendly and attentive Staff. From checking in to inflight."

Cons: "No complaints! Not even one!"

Pros: "Excellent and original Japanese meals"

Cons: "Everything was great!"

Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."

Cons: "I wasn't able to pre-select my seat."

Pros: "The legroom is comfortable for a tall person."

Pros: "Very nice airplane with new technology"
Cons: "Nothing"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Cons: "Airplan so old and ac not work super hot."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Cons: "Leg room"

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "Curteous and pleasant."
Cons: "All packed the plane. Tight."

Pros: "cost performance"
Cons: "non-flat seat"

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Cons: "being moved"

Pros: "Always on time!"
Cons: "Everything is perfect."

Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."

Cons: "nothing"

Pros: "on time"

Cons: "none"

Cons: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Pros: "Foods are good, crews are good."

Pros: "The crew were cooperative and the supplies were good"
Cons: "The chairs were not comfortable and the toilets were so dirty"

Pros: "A sense of quiet efficiency. On time and courteous."
Cons: "N/A"

Cons: "Very slow boarding process in Itami"

Cons: "Great"

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "I was treated like an important customer. Many airlines do not do this."

Pros: "Just okay."
Cons: "Som studies need more experience to customers"

Cons: "Boarding was not done by numbers or range of numbers."

Pros: "Very comfortable with delicious meal!!"

Pros: "Everything"

Pros: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Cons: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."

Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."

Pros: "Food and entertainment was great"
Cons: "Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever"

Cons: "One really bad movie."

Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."

Cons: "I didn’t have a pillow."

Pros: "Nil"
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."

Cons: "The seat was a bit small for me, legroom a bit tight."

Pros: "All the flights had bad Kosher food"

Cons: "Too salty for the meal"

Pros: "The headline says it all!"

Pros: "The flight is on time"
Cons: "Immigration waiting time is long"

Pros: "Boarding was swift"
Cons: "Crew was indifferent and cold in their service. Food was mediocre."

Pros: "Helpful and friendly crew"
Cons: "never enough leg room in economy!"

Cons: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"

Pros: "Not much, quick though"
Cons: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"

Pros: "Food is fine."
Cons: "washrooms are small and dirty."

Pros: "Short flight time"
Cons: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""

Cons: "I dont like the servic guys"

Pros: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pros: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
Cons: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"

Pros: "The food - best in the sky"
Cons: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"

Pros: "Cathy service"
Cons: "Amazing"

Pros: "Hospitality was good. PRO was excellent."
Cons: "Jain Vegetarian Food was not satisfactory. It requires improvement."

Cons: "Seat didn't recline"

Cons: "lost my luggage"

Pros: "Service was great."
Cons: "Another passenger request me move to a window seat from a front row with leg room seat and it was hard for a big guy to go to and from washroom. Plane was hot and sweat throughout the flight making it very uncomfortable. Ran out of food choices for breakfast really fast."

Pros: "Quick boarding and very polite crew"
Cons: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."

Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."

Pros: "We really appreciated the nice customer service we received from the check in desk!! We were able to upgrade and get our seats together- thank you! Also Cathay Pacific gave us our boarding passes straight through to our final destination which made it possible for us to narrowly make our flight once we were in Chicago. Very grateful for this."
Cons: "Our airplane had technical problems and our flight left 2 hours late, which made it very tight to make our connection in Chicago. This was very hard. We just wish that the delay hadn't been so long."

Cons: "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."

Pros: "Great service"

Pros: "Good leg room in coach. Comfortable seats."
Cons: "All good"

Pros: "All as expected - no surprises"

Pros: "The plane actually arrived an hour earlier than expected."

Pros: "The food and snacks"
Cons: "More space on seats"

Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"

Cons: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."

Pros: "The food"
Cons: "seat did not recline."

Pros: "Airport cleanliness and free WiFi"
Cons: "Excellent cabine service"

Pros: "The flights overall were great. The crew were very professional and personable from when I checked in to when the plane landed. Definitely will be using Cathay Pacific again"
Cons: "The food was not very good, whatever bit I ate caused me a bit of a stomach ache. I was able to munch on some snacks. Please have some more fruit options available."

Pros: "As always the food is better than 90% of airlines. The entertainment is always great and varied."
Cons: "The crew kept waking me up and were rude."

Pros: "Flight attendants were great."

Cons: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"

Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Pros: "Great service."
Cons: "Nothing to complain about."

Pros: "AWESOME!"

Cons: "We had to go through the security twice. One the bags we scanned and the other before getting into the airline. Was a waste of time."

Pros: "Fast boarding; efficient service; on time arrival"

Pros: "I have never flown in a plane before due to an acute fear of flying. Upon boarding I felt sick, worried and confused and I had no idea of where I was going. I was cordially greeted by a smiling flight attendant who I am quite sure seen the discomfort and stress I was feeling. She warmly greeted me and I am sorry to say that my responds was only to show her my ticket hoping for some direction as to where I should go. I truly expected her to just point me in the general direction of my seat and send me on my way to fair on my own. She read my ticket and politely asked me to follow her. She brought me right to my seat and opened the overhead cargo space and carefully placed my carry on in the space above. Once seated I felt a little more comfortable and much less stressed. Prior to our take off the staff gave all the passengers general safety directions and shown us very clearly the exits. My flight was a scheduled fifteen hour flight during which I had a few general questions such as where is the bathroom and if it would be ok if I stretched my legs, etc. I had no problem getting the attention of the flight crew as one or more were always available and each of my questions were answered very professional by a very well trained staff. As I said, this was a fifteen hour flight and each time I looked up I seen a flight attendant busy with other passengers or preparing something such as drinks or food for the passengers. Not once did I see one of them just loitering or gathered in a corner talking to one another. I can not say that one flight attendant was more attentive then another because I did speak to a few of them on different occasions and found each of them professional and attentive to my needs. I was so relaxed by mid flight that I did manage to sleep and any anxiety I felt upon boarding left me entirely. My return flight was greeted by the same professionalism except this time I felt no anxiety about boarding and flying. Everyone to whom I met treated me as if I was traveling first class and really helped me overcome a very serious fear. I truly have nothing but praise and highly recommend your airline to my friends. Next year a very good friend of mine who experiences the same fear I had will be flying your airline to Hong Kong upon my recommendation and experience. I truly would like to thank everyone for a most pleasant experience and I am happy to say I will be seeing you all in the very near future. Thank you,"

Cons: "Narrow seats"

Pros: "Crew was friendly and online entertainment system had a lot to offer. Online check-in does save time, it's a shorter queue & you just have to drop off your luggage."
Cons: "Eithad charges for seat selection now! Not seats with extra legroom or any other perks. But any seat in Economy if you select it 24 hours before departure, anywhere from $25 to $45. Seat selection is free if flight departure is less than 24 hours away but available seats are all random."

Pros: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"

Cons: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Pros: "I enjoyed the services, the crew and the food and beverage"
Cons: "The WiFi services. I ordered the lite service for $4.95 and the 30 mb was finished in less that 10 minutes. Not sufficient"

Cons: "Crew was very rude when giving veg meals. Even though we had confirmed veg meals multiple times with the airline prior to boarding, they still did not know that we had a specially requested Meal. After notifying the crew of this, one member gave us an extra meal. Another extremely rude staff member then proceeded to yell at us for eating meal. This was extremely uncalled for and has severly ruined the reputation of this airline in our eyes. The customer should still be addressed with some common courtesy and not be treated as if they are beneath the crew members, as if we are at fault for the crew's own carelessly stupid mistakes and lack of organization and proper communication"

Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."

Cons: "We did order food vegetarian Jain but they didn’t provide that."

Pros: "The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children."
Cons: "The assignment of seats for the Gold card members."

Cons: "Entertainment byTV with more new movies."

Pros: "Only 2nd leg- the crew was better"
Cons: "Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/"

Cons: "The on boarding staff was rude and unhelpful. The seats of the same ticket were not issued aside each other. The food is below mediocre compared to Emirates. Would take Emirates anytime over Ethihad moving forward."

Pros: "Only process of boarding."
Cons: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."

Cons: "Everything was good about the flight"

Pros: "My first meal offered a lamb and rice dish with carrots and currants that was most tasty, while the second meal included a nice vegetarian rice dish. They were both very good and a good introduction to the wonderful food of the Middle East."
Cons: "I had an issue with the sound on my entertainment unit that caused it to stop every time I paused a viewing. I had to exit then return to the show, which restarted where I paused it, but it was annoying. It also would have been nice to have a solitaire card game to play online. Overall, though, the variety was well thought out."

Cons: "Boarding smooth"

Pros: "Stewardess and stewards were courteous"
Cons: "Long and laborious boarding in DC and Abu Dhabi."

Pros: "The flight took off and landed on schedule"
Cons: "The food was not good but for a short flight, I was ok with waiting until I landed in Kathmandu to eat."

Pros: "Nothing"
Cons: "The employees in the plane and at the counter they are not helpful"

Pros: "Boarding was easy, crew was fantastic and nice. Flight was as comfortable as they could make it for the limited space. Food was great for airplane food. Entertainment was decent. Didn't try the wifi because I didn't need to."
Cons: "Would've been more inclined to use wifi if by time and not bytes."

Pros: "This was my second time flying with Etihad and the experience was excellent. Continue to provide excellent service to all customers regardless of where the sit"

Cons: "Food Asked several times for ice/water and it was not brought"

Pros: "Staff was polite and curtious"

Cons: "The seats are small with less gap to the next row The food can be better"

Pros: "Loved the inflight service and the airlines comfort."
Cons: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Pros: "Everything"
Cons: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Cons: "Overall bad experience with Etihad Airways flying from Dulles to Abu Dhabi. I won't be flying with them again. 1. ETA: I had to apply for an electronic travel authority (ETA) (essentially an electronic tourist visa) twice despite the fact that I had been granted the visa originally by the Government of Australia two weeks prior to my flight. For some reason, airline staff said they could not see the visa information attached to my passport. I showed them the emails from the Government of Australia stating that my application had been successful along with the relevant reference number. The staff told me to apply for another one and let them know once I had. They informed me that this "happened all the time" with their customers traveling to Australia. If it is happening "all the time," Etihad Airways should check their database to ensure there are no glitches. It's Australia, not a third-world country, so it's likely on the Airline's end. The crew did not offer to look up my reference number or otherwise do any leg work to verify the visa that I already had, even when the application page stated that I already had a visa for the relevant time period! This stressed me out just a few hours before I was supposed to take off and could have been handled with a little effort by the staff. 2. Baggage Weight: They are sticklers for baggage weight, weighing your carry-on both prior to check in (it must be under 7 kg) and again right before boarding the plane. Literally no other airline has done this in my entire experience except the cheapo ones. Thankfully, I had a big purse and was able to shift the baggage weight around to get on because they pulled me out of line to board the plane. It's all going on the same plane so it makes no sense at all. This needlessly drags out the boarding process. 3. Crew: They sat a man who was coughing incessantly on my row (I had two empty seats next to me). The crew member accompanied him to my aisle while he told me where he would sit. The crew did not ask me to make space or anything (of course I would have said yes), but this particular gentleman had a cough and made me sick for my trip. I was not happy, and that situation could have been handled so much better. Bottom Line: Do yourself a favor and fly with Emirates. They're far better and professional and are similarly priced. Had none of these issues with them. (Added bonus: the food's a lot better as well)."

Pros: "Excellent flight crew, remarkably comfortable seating—every aspect of the trip was above my expectations"
Cons: "Absolutely nothing"

Cons: "On the boarding time thy check you handcarry wait and on that time if you have extra wait they want to throw I don’t like that because on the counter if they check and tell you have exsis wait you have a option to give your extra stuff to your attendant but they give hard time to pas Sanger’s I really hait that sevice"

Cons: "The restrooms were not clean and stinky."

Pros: "I liked all my special gluten free food!! It was very good!’"
Cons: "The crew just wasn’t all that friendly, and the seats were so close together, there was very little legroom!"

Pros: "Overall trip was fine but nothing to be thrilled about with it."
Cons: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"

Pros: "Good service. Excellent food"
Cons: "No complain"

Cons: "Leg room not good"

Pros: "Comfortable seats more room for the legs."

Pros: "Nothing. I would never ever choose Etihad airline again"
Cons: "At Washington Dulles airport the whole staff was really rude and unprofessional. I had only one hand carry and it was 9 kg. I requested them that I can buy a bag and can divide the stuff in two bags. But supervisor who seemed Indian was really racist and he kept insisting that we are flying in 5 minutes. Either you have to pay penalty for this hand carry or you can cancel your flight. I have never ever seen this kind of behavior from anyone specially from a supervisor. I ended up paying $300 extra for only 2 kg extra weight in my hand carry. I would recommend my whole family and friends not to choose this airline anymore."

Pros: "The staff was very friendly and the food is very good."
Cons: "The seats were very marrow and crammed"

Cons: "Food choice was limited. Entertainment choices were inadequate."

Pros: "Crew was supportive"
Cons: "Food was a huge let down"

Cons: "Delay on flight from Bangkok."

Pros: "Customer service."
Cons: "No complaints."

Pros: "Nice staff at luggage check-in and the flight. Good experience for first time international flier."
Cons: "Layover was a little long."

Cons: "not a choice of Indian movies;"

Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."

Cons: "Etihad food used to be very good. Say no more. Now their menu is just like any other airline."

Pros: "Good in-flight service. professional crew."
Cons: "Extremely strict on carry-on baggage weight policy. I wish I knew about this policy before going to the airport. Ended up paying $110 more, having to move stuff from my carry on bags to checked in luggage."

Pros: "Na"
Cons: "NA"

Pros: "Both ways not consistent in time When flight delayed in Abu Dhabi they treat you like Specially Etihad airways service is very poor. . Never again"

Pros: "The fact that the flights left on time and arrived on time."
Cons: "The seats were too uncomfortable, very hard and too small. The flight attendants were not very attentive. They did not make eye contact but when they did they were very nice, but with no eye contact it was not easy to get their attention."

Cons: "Vegetarian food not that good."

Pros: "Everything great"

Pros: "Great crew with positive attitude. Boarding was non chaotic and plane was clean and new."
Cons: "Food could be much better"

Pros: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Cons: "Flight would’ve been on time"

Pros: "Everything"
Cons: "Yes"

Cons: "Speaker volume was too high."

Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"

Cons: "Seat comfort"

Cons: "N/A"

Pros: "On time"
Cons: "Tiny seats, no snack or napkin with the drink. Noise in back."

Cons: "Small, cramped seating"

Pros: "The flight was on time"
Cons: "Tiny bathrooms"

Cons: "Cancelled flight"

Pros: "Was surprised at the selection of movies and music"
Cons: "Hard to be comfortable in economy, but it sufficed"

Pros: "The flight crew was very friendly"
Cons: "I wish the flight was longer. :)"

Pros: "Entertainment and crew"
Cons: "Not much room to move around for such a big trip"

Cons: "Foo"

Cons: "Poor seating and lost my bag."

Pros: "Amazing entertainment selection, comfortable."

Pros: "The service was above and beyond expectations. Seats in economy are roomier than I'm used to. There was also many movies to choose from for in air entertainment. Food was delicious. Will fly Japan Airlines again in the future."

Cons: "I loved everything"

Pros: "Great food, professional conduct"
Cons: "Couldn't control window tint after we left California"

Cons: "one staff member was extremely rude when asked for another beverage."

Pros: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Cons: "Seat in front of me was broken in the reclined position so I had no leg room."

Pros: "Entertainment was great. I really liked the touch screens on the chairbacks. Food was fine for airplane food. It came more than I expected. Get sandwiches over the meals, they are better quality. A vegetarian guy had a hard time but the crew tried to help him out. Comfort was ok for a 13 hour trip. The chairs are not really the best and my back hurt after a while. Make sure you stretch! Crew was nice except for one lady. But she wasent rude just... non responsive. Other members were fantastic though. Boarding was very painless."

Cons: "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."

Cons: "Plane had no Per-seat entertainment system."

Cons: "Switch our seats that we paid extra to reserve, was not a fan of this! Internet also didn't work after we paid for it. However they did make things right already."

Pros: "Everyone was so helpful. The flight was very quiet and peaceful."

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Biscoff!"
Cons: "lack of ent. options"

Pros: "Boarding process and flight crew were just fine - nothing excellent, just average. The plane was an older model, nothing special. We arrived 10 minutes early but then had to wait 20 minutes for a gate."
Cons: "They had no alcohol and no entertainment on a Transcontinental flight from IAD to LAX. Also once we landed we had to wait 20 for a gate assignment."

Pros: "Great choices of entertainment that made the flight very enjoyable"

Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."

Pros: "Crews are very friendly, thank you"

Pros: "Selection of movies was excellent. I requested vegetarian meals, which were good, although not filling. Thankfully the flight was not crowded and we were able to get a row to ourselves. Flight attendants were very nice. Appreciated the frequent beverage offerings to stay hydrated. Overall a good experience."
Cons: "Paid the extra for an aisle seat, which was irritating to have to do, but my husband has arthritic knees and needs to get up frequently to walk around to avoid pain,"

Pros: "They passed out headphones for the entertainment early in the flight. The meal service was efficient and more than adequate. The fight also arrived 30 minutes early."

Pros: "Flight got to gate 15 earlier than scheduled."
Cons: "But took one hour to get gate checked bag, which was mixed in with checked bags at bagged claim."

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
Cons: "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."

Cons: "We ordered fruits meal but the crew didn't get the request. I have a confirmation email of the meal"

Pros: "The crew were friendly. We arrived ahead of schedule."

Pros: "I did like sitting on the left side of the plane. There's a little more room. I feel it's horrible how the airline charges so much and cram so many seats in one air craft. Making it a miserable flight."
Cons: "See above"

Cons: "no food"

Pros: "The flight was on time. It was serviced well by very friendly flight attendants. I enjoyed it very much."

Pros: "The crew was very helpful and kind."
Cons: "Our flight was delayed over an hour and we had a connecting flight to Vegas that we were worried we were going to miss."

Pros: "Nice, comfortable planes."
Cons: "Food quality could be improved."

Pros: "Nothing"
Cons: "We sat on the runway for more than an hour."

Pros: "Liked how on time the flights were."
Cons: "Nothing to complain about."

Pros: "On time; efficient; great aircraft."
Cons: "A child threw up in flight behind my wife and the crew let the parents clean it up. I thought the crew should have been more proactive."

Pros: "The movie selection was very good."
Cons: "The seat was kind of tight."

Cons: "The aircraft was so small there was not enough room for even most standard size carry-ons. The crew were not patient and gave passengers attitude for trying to bring their carry-ons onboard. On the way back from Toronto, we were sitting on the runway for more than one hour waiting for "de-icing". If this is a recurring thing, why not time the arrivals and departures better to avoid making people sit there, disconnected from everything and waiting? Also the screen on my "entertainment center" was broken but thankfully I had my own book to read. Air Canada has not had the most welcoming crew or most up to date fleet in my experience; I fly with them mostly because of their cheap fares. I guess "there ain't no such thing as a free lunch"."

Pros: "I usually have a smooth experience with Air Canada. Haven't had any problems on board. Unfortunately I had a bad experience with my baggage."
Cons: "The check-in person said my baggage (oversized, and a keyboard) would make it through to my final destination even though I had another flight on a separate reservation. I specifically asked because I wanted to know if I needed to pick it up when I landed after the first leg in Toronto. He said I'd only have to go through customs and my bag will make it all the way home to Vancouver. Well, I felt weird about it and when I got off in Toronto I noticed that my baggage receipt said Toronto on it (not Vancouver). I decided to forego the connections gate because I was unsure. Lucky that I did because lo and behold, my keyboard bag was waiting for me at baggage claim. Had I trusted the check-in guy, I would've possibly lost over $1000 worth of equipment. That's not something that can easily be forgiven."

Pros: "Nothing"

Pros: "Food was pretty good."
Cons: "Taller so hard to get comfortable."

Pros: "The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport"

Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"

Pros: "Brand new aircraft"
Cons: "Not gourmet not even fast food. A lot of area for improvement."

Pros: "I had room!"

Pros: "Everything was fine"
Cons: "Nothing"

Pros: "Nice plane, solid food."
Cons: "Waaaay too hot."

Cons: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."

Pros: "I was concerned the length of travel. The flight and staff were very enjoyable. The meals were tasty. Will definitely book again."

Pros: "Ludovic was fantastic!"

Cons: "charged me for my bags; employees were surly."

Cons: "Terrible flight. I should have driven instead. Flight was suppose to land at 12:30pm but due to computer malfunction we landed at 7pm."

Pros: "The seats were unbelievably squishy. And the crew was quite rough."

Pros: "It was a good experience flying on Air Canada. The flight was on schedule, smooth flight, flight attendants were friendly."

Pros: "Love these guys. Moved a whiny baby away to a another row ;)"

Pros: "I loved the whole experience. The food was decent and the flight attendants were great and accommodated me with all my necessities. I also enjoyed the entertainment that was accessible on our personal screens and the entire flight was smooth."

Pros: "Nice and relaxing."

Pros: "On time"
Cons: "Food not so good and far in between"

Pros: "Excellent service on board, and excellent neighbor passengers"
Cons: "Being unable to check in on line and being assigned a middle seat."

Pros: "the crew was super nice. very friendly and caring. the entertainment was perfect. boarding was easy and timely."
Cons: "the seats offer little to no lumbar support. this was midigated a little with the pillow and blanket, it didnt really do much. for someone who has lower back issues, this was a big problem, a reason i am dreading my flight home. on top of that, it was my first time flying internationally, so i had no clue i had to hunt down my flight via flight time board."

Pros: "Boarding was on time. Comfortable sheet."
Cons: "Food was horrible, and table was dirty and looked like it wasn't cleaned. Poor music and movie selection."

Cons: "Absolutely nothing! Terrible service."

Pros: "I liked that I was switched to Japan airlines. Things went smoother from there"
Cons: "Didn't get to fly the day I was supposed to"

Pros: "Seat number was displayed on the monitor of the sheet."
Cons: "Japanese movies, TV was small."

Pros: "Great airplane service, people and amenities"

Pros: "Food and crew were awesome, very attentive to details."
Cons: "Got delayed for almost two hours so rush hour in Japan was my welcome party and it was horrible, when you are on a tight schedule two hours is two much, lost my flight connection to Hiroshima, had to go on bullet train which added 4 more hours instead of 1:25 on a plane."

Pros: "NIL"
Cons: "Missed it due to our first flight being delayed- ended up with ANA air. SCORE!"

Pros: "I had never flown before the day I flew with Air Canada, and the flight I had with them was an international flight to boot- about 13 hours. I was very comfortable in my seat, and caught a fair amount of sleep on the plane. The food was pretty good for "airplane food" reputation, and Air Canada's in flight entertainment is abundant."

Pros: "It was excellent!"

Pros: "Everyone was super polite"

Pros: "Great service"

Cons: "Not a single flight during my entire trip, including flying back home, departed on time."

Pros: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Cons: "Need more E books and audio podcasts."

Pros: "Decent movie and game selections."
Cons: "The flight attendants seemed unhappy, sassy and got frustrated easily."

Cons: "Not giving us an update on why the flight was delayed"

Pros: "Not much. Maybe the boarding is not bad and the flight is on time"
Cons: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"

Pros: "Awful"
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."

Pros: "As a 6'5" guy, I was worried about spending ten hours on a plane. Air Canada made the flight enjoyable with comfortable seats (even in the economy class) and high quality flight attendants."

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Cons: "once again quantity and quality of food was below that provided by the five other international carriers I have used in the recent past"

Pros: "It was okay."
Cons: "We were delayed by an hour due to a fuel issue. The food was horrible. I will never fly Air Canada again."

Pros: "Movie selection was awesome, got to see Spectre"

Pros: "The entertainment system was great - good selection, and I really appreciated the ability to make a list of what I wanted to watch"

Pros: "Everything went well including the smoothness of the flight."

Pros: "1) Skycap service for boarding at Reagan National was exceptional. I requested wheelchair assistance for this return flight and the attendant gave 100% service, getting me through security and on to the boarding gate lounge area in short order. He was very pleasant and very helpful. 2) The pilots did a good job of flying, The flight was smooth as was the landing. We left Reagan a few minutes late but arrived at Pearson 16 minutes early. I liked that!"
Cons: "1) I paid extra money for a "preferred seat" because my recent hip replacement surgery required that I have ample leg room while sitting. Leg room for the first row econonomy seat I got was barely adequate. I felt cheated out of the $15 I paid for the seat (which should have been complimentary, in my opinion 2) Food service was terrible. For a 1 o'clock flight, having to get to the airport 2-3 hours ahead of departure, meant that I was in need of some serious food, not the tiny package of pretzels and the cup of tea I got. Even a couple of cookies or a muffin would have been a better offering. 3) The wheelchair assistance that I requested did not materialize for me on arrival at Pearson. I felt so cramped from sitting that I was eager to get up and try to walk, no matter how slowly, the distance to Customs and through to the exit gate to wait for my ride home. That's what I did, and I never saw a wheelchair attendant coming with a wheelchair as I exited. That is poor service! I am comparing this to the excellent service I got with American Airlines on the first leg of my trip from Toronto to DC."

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Maryland to Tokyo Narita Airport

Airlines flying from Maryland to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Maryland to Tokyo Narita Airport

Mandatory masks

Masks required on board, masks provided on flights from Maryland to Tokyo Narita Airport

Social distancing seating

Middle seats unavailable to book on flights from Maryland to Tokyo Narita Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Maryland to Tokyo Narita Airport

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