Find Cheap Flights from Washington to Tokyo Narita (WAS - NRT)

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Wed 11/22
Wed 11/29
Any month
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Good to Know

Low Season:
September
Best time to beat the crowds
2%
expected price decrease
High Season:
May
Most popular time to fly
6%
expected price increase
Average Price:
$1629
(avg. price over the last 2 weeks)
Good Deal:
$1026
or less (round trip)

When to Book Flights from Washington to Tokyo Narita

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

When looking for a cheap flight, consider that 25% of our users selected a flight on this route for $1026 or less.
The cheapest flight from Washington to Tokyo Narita was found 40 days before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
High season is considered to be April, May and June. The cheapest month to fly is September.
Morning departure is around 33% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Washington to Tokyo Narita Flights

How long does a flight from Washington to Tokyo Narita take?
An average nonstop flight takes 20h 40m, covering a distance of 6752 miles.
How many flights are there between Washington and Tokyo Narita?
There are 68 (nonstop) flights between Washington and Tokyo Narita per week, averaging 9 per day.
Which airlines provide the cheapest flights from Washington to Tokyo Narita?
In the past 3 days, the cheapest round-trip tickets were found on Air China ($586), Multiple Airlines ($739) and China Eastern ($849).
Do I need a passport to fly between Washington and Tokyo Narita?
Yes.
Which airlines fly most frequently between Washington and Tokyo Narita?
ANA (5 times daily), United (2 times daily), Thai Airways (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Washington to Tokyo Narita?
For Washington to Tokyo Narita, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Tokyo Narita back to Washington, the best deals are generally found on Wednesday, with Sunday being the most expensive.

Book cheap flights from Washington to Tokyo Narita (round-trip)

Airports
Origin
Washington
$586
only
$586
$739
only
$739
Destination
Tokyo
$586
only
$586
Mon, Apr 16
IAD
NRT
32h 20m
Mon, Apr 30
NRT
IAD
36h 20m
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
LAX
PEK
Mediocre 3.6

Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

Tue, Mar 27
DCA
NRT
34h 20m
Tue, Apr 10
NRT
DCA
43h 05m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 25
DCA
NRT
32h 10m
Wed, Jan 31
NRT
DCA
43h 42m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3918 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

PVG
HKG
Excellent 9.0

Flight on time and flight attendants are always very friendly S got to our destination safely.

ORD
PVG
Excellent 9.0

Better than expected. Crew was very friendly and attentive. Great value business class!

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.3

Crew was very nice and attentive. Seat was OK

Tue, Mar 6
DCA
NRT
20h 40m
Wed, Mar 14
NRT
DCA
19h 11m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19842 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YVR
YYZ
Mediocre 2.0

I like that they are Canadian

I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!

BOS
YYZ
Excellent 8.0

New system with Canadian customs was fantastic. Went through really quickly.

YYC
YUL
Good 6.3

I almost missed my connection. No one cared. Staff in airport were downright cranky - all due to late incoming aircraft and yet more de-icing... why ever don't they allow time for that in November!!!

LHR
YVR
Okay 5.6

They have good entertainment system and library

The plane delayed for almost 90m due to a mechanical issue. Of course, we missed our connection in Vancouver. Upon arriving in Vancouver, there was no help at all or guidance. Customer support desk was manned by one agent even in the presence of long queues.

HND
YYZ
Okay 4.4

Lowest fare

Online checkin failed, airport kiosk couldn't handle how names are written on Japanese passports (it's English) and had to wait 2 hours on the line to check in because they were down to 1 agent toward the end. Made it to the gate just as boarding started. Very limited entertainment options for modern day airlines. Uncomfortable seating.

Sun, Mar 4
DCA
NRT
34h 30m
Tue, Mar 6
NRT
DCA
38h 06m
$1045
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 3402 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
SFO
HKG
Good 7.0

Decent crew

Bad food

EWR
HKG
Excellent 9.0

In flight service was excellent. Food was great. Good variety of entertainment options.

The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long.

HKG
HYD
Good 6.6

Pls see above comments

HKG
BOS
Mediocre 3.3

Entertainment system worked fine.

Economy class cabin is chaotic. Food is mediocre.

SFO
HKG
Excellent 8.6

What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise.

There was quite a delay, which was a shame.

Wed, Apr 18
IAD
NRT
32h 20m
Mon, Apr 30
NRT
IAD
36h 20m
Trip: 13 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

Thu, Nov 23
IAD
NRT
25h 15m
Tue, Dec 5
NRT
IAD
36h 55m
$1217
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4457 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
CAI
AUH
Excellent 9.3

All the crew was grate very kind they help every one on the plain

the food was not to good i do not like it you need batter kinds

AUH
LAX
Excellent 10.0

very nice but long hours

ORD
AUH
Okay 4.3

Not much

Full flight with small seats with little leg room, uncomfortable on a long flight and, I am very petite! Old, dated movies Mediocre food

AUH
ORD
Good 7.0

The staff was outstanding. The plane was older and looked it.

The food was just barely edible. The choice of movies was pathetic. If it hadn't been for the staff this would have been an unacceptable experience.

JFK
AUH
Good 6.0

Someone broke lock of my luggage. It was locked when i checked in atJFK airport. I got the luggage without lock at New Delhi. Though there was nothing valuable in that but still someone tried to get something out of it.

Mon, Dec 4
IAD
NRT
32h 05m
Wed, Dec 13
NRT
IAD
36h 20m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
LAX
PEK
Mediocre 3.6

Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

Thu, Mar 8
IAD
NRT
32h 05m
Sun, Mar 11
NRT
IAD
36h 20m
Trip: 4 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

Wed, Mar 28
IAD
NRT
44h 15m
Wed, Apr 11
NRT
IAD
32h 05m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 23
DCA
NRT
44h 30m
Wed, May 2
NRT
DCA
20h 07m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Mar 11
IAD
NRT
32h 05m
Sun, Mar 18
NRT
IAD
36h 20m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

PEK
HND
Excellent 8.6

The seats had more room so it was easy to get comfortable and sleep.

Didn't like that there was no one there to answer any questions. The ladies there brushed off anyone who showed up by tossing a paper with a new departure time at them. The didn't even attempt to understand other questions. Plus the flight was delayed an hour.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

Mon, Dec 4
DCA
NRT
56h 15m
Mon, Dec 11
NRT
DCA
43h 36m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3918 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

JFK
PVG
Okay 5.3

Decent in-flight entertainment and comfortable enough. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?! Link to view connections, etc, didn’t work...would’ve been useful to review that info before landing. Online check-in didn’t work even though email notification was sent the day prior to the flight.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

ORD
PVG
Excellent 9.0

Better than expected. Crew was very friendly and attentive. Great value business class!

PVG
HKG
Okay 5.3

Comfortable enough flight. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?!

Thu, Dec 28
IAD
NRT
48h 00m
Thu, Jan 4
NRT
IAD
22h 25m
$1881
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4460 reviews
Overall
7.4
Boarding
7.4
Comfort
7.3
Crew
7.8
Entertainment
7.1
Food
6.9
SFO
GDL
Excellent 9.3

When you connect out of Mexico City, the food is always fresher and more protein-rich. Yum!

The screens in the seat backs are a little dated and low-resolution.

GDL
MEX
Excellent 8.6

Friendly staff and useful network connections.

I hope when they finish renovating the Mexico City terminal, they install some moving-sidewalks. I waked quite a bit with my luggage.

MEX
LAX
Mediocre 2.0

Nothing.

The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse.

DEN
MEX
Mediocre 3.6

Nothing

They charge you extra fees for a carry on bag if the people decides it! I flight with the same airline from mx city to denver and they charged nothing while from denver to mx city they charged 25 dollars with the same suitcase! Also delta gives you free basic wifi while this guys charge it extra. Btw they take away all your carry ons amd make you to wait for hours to get them back! They dont have automatized check in so they make you wait for long time in the row.

GDL
FAT
Excellent 10.0

Good service and good price

Wed, Feb 7
IAD
NRT
38h 47m
Wed, Feb 28
NRT
IAD
33h 53m
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 16
IAD
NRT
32h 20m
Mon, Apr 23
NRT
IAD
36h 20m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

SFO
PEK
Excellent 8.0

Crew was mostly polite and helpful

Lack of veggie meal options on SFO-PEK leg.

PEK
BKK
Mediocre 3.0

Nothing

All our checked bags, all of them, never made it. We are still waiting. Very cramped on totally full flight.

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

LAX
PEK
Excellent 8.0

not too full. included a meal even though it was a night 5 hour flight.

Sat, Jan 27
IAD
NRT
63h 09m
Fri, Feb 2
NRT
IAD
45h 47m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3918 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
ORD
PVG
Excellent 9.0

Better than expected. Crew was very friendly and attentive. Great value business class!

PVG
HKG
Okay 5.3

Comfortable enough flight. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?!

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

JFK
PVG
Okay 5.3

Decent in-flight entertainment and comfortable enough. Crew was okay.

Booked a speciality meal but they weren’t able to provide for all meal services. Why bother offering then?! Link to view connections, etc, didn’t work...would’ve been useful to review that info before landing. Online check-in didn’t work even though email notification was sent the day prior to the flight.

Tue, Jan 9
DCA
NRT
20h 40m
Sat, Jan 20
NRT
DCA
27h 59m
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 19842 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YOW
YYC
Poor 0.0

MIGHT give me a refund, and not WILL give me a refund

Service personnel at Air Canada were very helpful and re-booked me several times and when none of those flights left, they said they would refer me to refund department.

YYZ
BOG
Okay 4.3

Very cold plane

ORD
YYZ
Mediocre 2.0

Nothing

Flight delay led us to miss our connecting flight. Air Canada then lost our luggage for 6 days on our honeymoon!

YYC
YUL
Good 6.3

I almost missed my connection. No one cared. Staff in airport were downright cranky - all due to late incoming aircraft and yet more de-icing... why ever don't they allow time for that in November!!!

YVR
YYZ
Mediocre 2.0

I like that they are Canadian

I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!

Thu, May 3
DCA
NRT
20h 42m
Fri, May 11
NRT
DCA
20h 07m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 25
IAD
NRT
32h 05m
Sun, Feb 18
NRT
IAD
36h 20m
Trip: 25 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3226 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

HND
PEK
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

NRT
PEK
Good 7.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

SFO
PEK
Mediocre 3.6

They upgraded my wife and I to an Exit Row, I'm tall

Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok.

SGN
PEK
Mediocre 3.6

The food was good for airplane food.

It makes no sense to not allow the use of any electronics during take off and landing. My E reader doesn't even use a cell signal, but I couldn't have it out. Also, not allowing cell phones at ANY time during the flight, even in airplane mode, is ridiculous because tablets, which can have cell signals, are allowed. Air China is just frustrating.

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