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Good to know

Low season

February

High season

June

Cheapest flight

$45

Average price round-trip

$593

Good deal round-trip

$57

Good deal one-way

$25
Best time to beat the crowds with an average 6% drop in price.
Most popular time to fly with an average 23% increase in price.
Flight from Boston Logan Intl to Indianapolis
(avg. price over the last 2 weeks)
or less
or less

FAQs for booking flights from Massachusetts to Indiana

Top 5 airlines serving from Massachusetts to Indiana

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 29329 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Pros: "Friendly crew"
Read more about Delta
Pros: "Friendly crew"
Cons: "None"
Pros: "Great crew."
Pros: "Everything! the best part was that the they kept the middle seat empty!"
Cons: "nothing"
Pros: "Good"
Cons: "Good for now"
Cons: "Nothing, really. Airlines unfortunately can’t make people patient or polite, & I can’t afford a private jet, so I’ll have to settle for an eye roll or twelve."
Pros: "Everything"
Cons: "Nothing"
Cons: "No mechanical failures or delays would be nice"
Cons: "The inoperative TV screens should be repaired."
Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "nice crew"
Cons: "terrible seat comfort, late departure due to airline’s booking problems"
Pros: "The flight attendants were excellent. The plane was comfortable, as usual. The choice of snacks is great!"
Cons: "Actually, everything was fine. No need for improvement .... even the airfare was great!"
Cons: "Delays due to Democrats not making deal"
Pros: "Arrived ahead of time"
Cons: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"
Pros: "wonderfu crew... very helpul`"
Cons: ".."
Cons: "My sit changed last minute, noisy babies"
Pros: "The cheese bites were amazing!"
Pros: "Quick flight"
Cons: "Delayed and then arrived at airport and sat on tarmac for too long waiting for clearance to go to gate"
Cons: "My luggage is lost."
Pros: "Nothing"
Cons: "Flight was horrible"
Pros: "Good service. And good features. Enough space in seats in first class."
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Cons: "Tray table was broken, I was downgraded from Comfort plus to main cabin after a plane swap with no mention by anyone and no compensation. Flight was delayed 45 minutes because a flight attendant was running late and then to top it off, at the end of. The flight the attendants blocked anyone fromaim cabin from leaving until all of first class had departed, even when no one was coming they still Blocked it off. This is a practice I have never seen on delta and haven't seen in aviation in almost 20 years in the US"
Pros: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."
Pros: "A3A"
Cons: "Ĺ"
Pros: "Everything except the time of arrival."
Cons: "It was SO late; like 3 hours late."
Pros: "We were in the plane for 3 hours before we could depart. No one offered us a drink or snack."
Pros: "Great service throughout. Friendly attendants and easy boarding/deboarding processes. Would fly international with them again in a heart beat."
Pros: "The selection of movies to watch was very good."
Cons: "No snacks passed out"
Pros: "All the staff and flight crew we're really great and thoughtful. Helpful with finding overhead compartments on a full flight."
Cons: "Seats could be bigger, with more leg room. But we know that's not gonna happen."
Pros: "Staff smooth flight great landing and free movies"
Cons: "Everything was perfect"
Pros: "We didn’t order food and there was no online entertainment"
Cons: "Delayed for 4 hours due to mechanical difficulties"
Pros: "Entertainment"
Cons: "Late flight without any compensation for our trouble"
Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "The crew and service were outstanding, seat was comfortable."
Pros: "Everything else"
Pros: "I was thankful for the early boarding with a lap infant and was very pleased with the options for entertainment on the TV monitor."
Cons: "The main issue I had was that we sat in row 34 and the noise from the engines often made it difficult to hear announcements, even with headphones in. Look into possibly zoning the audio and turning it up a click or two for rows behind the engines."
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "Jet airways sucks"
Cons: "The flight crew and staff were all great!"
Cons: "Plane was hot but that seems common for these small planes during the summer."
Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Pros: "Everything was just right"
Cons: "Feed me"
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "Crew was nice. Boarding and deplaning was quick. Flight was on time"
Cons: "WiFi was super slow"
Pros: "Nothing"
Cons: "I am quite sure there was a booking error and no one was willing to make any accommodation. Should have been charlotte to boston. I ate the cost. Tried to reschedule with cheapo air and voila wrong again. That cost me another $50.00"
Pros: "Everything"
Cons: "No idea. I thought everything was good."
Cons: "PHX airport baggage claim was a mess. I had to wait 40 min to pick up the luggages."
Pros: "Coffee"
Cons: "Only snacks available at 5am"
Pros: "Very comfortable, fast, nice staff"
Cons: "They didn’t offer a snack!"
Cons: "4 hour mechanical delay and shitty communication"
Pros: "Boarded early and landed early."
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Cons: "Flight got delayed by 2 hours"
Pros: "They let me sleep"
Cons: "Not enough food options"
Cons: "The y chance the gate 3 times. And ir was delates."
Pros: "Best landing I’ve experienced recently!"
Pros: "quick flight"
Cons: "seats are very cramped"
Cons: "Disorderly boarding. Oversold flight."
Pros: "On time, kept informed."
Pros: "Everything."
Cons: "None."
Cons: "Terrible turbulence"
Pros: "There was an excellent selection of movies to choose from. The seats were pretty nice and clean and modern. A power outlet at every seat, and not just USB."
Cons: "Flight was delayed due to paperwork and some people were racing to their connecting flights. Lots of turbulence. The seats seemed comfortable at first, but actually hurt my tailbone pretty quickly, while the 17 hour flight we took next did not. Tray tables are the folding kind and a bit awkward. We were in the last row by the bathrooms and our seats didn't recline at all. You had to pay for any kind of snacks other than a little bag of pretzels and a package of cookies. We were in one of the last two boarding sections, and the woman letting us on the plane tried to make us check out carry-on luggage, stating that the overhead bins were full. Well, we didn't want to be without our bags for the next 24 hours, so we argued and she let us "try" to bring them on. There was PLENTY of room back there! It's just the standard line they feed, apparently, so beware if you're sitting in the back of the plane!"
Cons: "Too many delays as usual"
Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Pros: "No food, no entertainment. Flight very smooth. No legroom"
Cons: "No legroom. They made me check carry on"
Pros: "Nice flight, great leg room, staff was friendly and flight was on time."
Pros: "strategic boarding to avoid standing in the cold"
Cons: "WASNT ENOUGH ROOM FOR CARRY ONS"
Pros: "I like the boarding, the service and the time management"
Cons: "The food was not good , limited options."
Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Pros: "The flight was safe."
Cons: "Hi. I was shocked that there was no food served on the 6 hour flight from Boston to LA. And the seats are way too small. I’m not large and I felt like I couldn’t breathe. There wasn’t enough help, either."
Pros: "Direct flight, sketchy weather but we arrived pretty close to “on time”"
Pros: "Professionalism and all time smile of the crew"
Cons: "That there is not TV in the plane"
Cons: "None"
Pros: "Got to watch movies"
Cons: "Need more leg room"
Pros: "Was on time"
Pros: "Good crew Lucky to get better seats!"
Cons: "Poor Selection of entertainment not enough screen"
Pros: "Very comfortable and nice staff"
Cons: "Had a 2.5 delay on one of my connectors from NY to Madrid. Was worried I wouldn't make my flight to Vigo on time, but I did!"
Pros: "That I got home safely"
Cons: "From the get go it was an awful experience ... I travel with an emotional support animal as does my husband because we don't do well with flying. I have anxiety to the max about it & my husband gets ulcerative colitis flare ups any time he's stressed out which is usually while we fly and having our dogs with us turkey makes us feel better. When I called to tell them over the phone we would have our emotional support animal I got an attitude as if I hadn't been doing this for the last 4 years. She reiterated to me that we needed in addition to the letterhead from the doctor a form filled out (which we both did ) . Brought to the airport and sit had to sit at the counter like the girl didn't know what she was doing. Fast forward to finally getting to the gate after being stressed and our flight was delayed. This now only made our 50 min layover in DC 20 min by the time we landed. We ran from one gate to the next hoping we wouldn't miss our flight and when we got there they wouldn't let us on the plane saying things like "your dogs are not on this flight" "there is no documentation" "well then you must not have the right paperwork" ... in front of a bunch of people in line, out of breath, and now embarrassed I am forced to take out my folder and give them all the paperwork I had just given to the customer service desk before our first flight. They let everyone on the plane and still made us stand there and finally said "just go but your dogs aren't on this flight". Fast forward AGAIN to sitting on the flight the flight attendant comes over and says "guys where's you carrier the dogs need to be under the seats" .. we peoceeded again to explain for the seventh time that they were emotional support animals ... she then proceeded "no they are not they are not even listed on this flight" at this point I'm EXTREMLY embarrassed because people on the plane are paying attention and drawing attention to us but not only that ... I have been doing this for years .. I ALWAYS have the proper documentation as does my husband and we have never ran into this kind of disappointment and embarrassment from any airline until now. I was so stressed out to begin with and this deffinately didn't help ... nor did it make us wants to fly on American again. I felt pushed aside, embarrassed, and belittled by multiples employees ... all because the first employee clearly made a mistake and didn't document things correctly ... that should have never been put on us ."
Cons: "I dislike how early the entertainment system shuts off"
Pros: "Airline upgrades were great!"
Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."
Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"
Pros: "the flight was on time coming and going"
Pros: "On time, courteous ground and flight crew"
Cons: "Tight seating, refreshment service"
Pros: "All good - with every aspect of the trip."
Pros: "On time"
Pros: "Good crew, very pleasant and professional."
Cons: "The three and a half hour delay was not great, but since it was due to weather issues in Chicago, certainly not the airlines fault. However, the communication about the delay was terrible. There was nobody and the gate, so we were relying on automated notifications from the airline. They kept pushing it later by 30 - 45 minutes at a time. We could have gone to the airport much later but just didn't know that."
Pros: "Great entertainment system."
Cons: "Over an hour late."
Pros: "Crew was nice including those helping with boarding."
Cons: "Difficult to recline chair. Limited snack options. Landing was a bit rough."
Pros: "The plane was not full"
Cons: "Booked Brittish Air, got American. Plane delayed, no wifi, TV screen could not be seen from seat. No control of TV. Plane seats old & uncomfortable. Paid a premium price for a sub par experience."
Pros: "Flight was okay"
Cons: "I should have gone the day before!!!"
Pros: "Nothing. Worst flight I’ve ever taken."
Cons: "We were on the tarmac for 3.5 hours with little communication or apology. The seats were very uncomfortable. Terrible turbulence. Not even a complimentary soda for all of this. I will never fly Allegiant ever again."
Cons: "For the price it was a very good flying experience"
Cons: "They charged $3 for water, nothing complementary."
Pros: "The plane was super clean, no fear of COVID-19."
Cons: "I love the changes that have taken place. I last flew with them 5 years ago and vowed too never fly with them again. Times have changed and they are a great Airline!!!"
Pros: "Quickness, efficiency"
Cons: "Nothing. I received all I expected."
Cons: "Allegiant plays games with seating to try to milk more money from passengers."
Pros: "Price"
Cons: "20 minute delay"
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "Crew was friendly, boarding process was easy, spacious aisles"
Cons: "The seats do not recline and are not very comfortable. Drinks and snacks are not complimentary"
Pros: "Great crew"
Cons: "Seats are very uncomfortable"
Pros: "Late"
Cons: "Be on time"
Cons: "You really need to install jet ports at Punta Gorda. We sat on tarmac for almost two hours due to rain and lightning in the 5 mile radius. Would have avoided this delay with a jet port."
Cons: "Bad turbulence throughout the entire flight. Hot temperature during majority of flight."
Pros: "Fast boarding. Crew were pleasant."
Cons: "Free beverages"
Pros: "No leg room & very misbehaved children sitting behind me. The children screamed the whole time, kicked our seats, and the mother had no control. If you are any taller than 5’9”, you may want to consider an exit row seat to have room for your legs. My knees were jammed in to the seat in front of me."
Cons: "They could have not been 8hrs late"
Pros: "Crew was good, quite friendly and helpful. Seats are a bit uncomfortable but what airline isn't."
Cons: "Both flights of this trip were delayed over an hour with no explanation. Major impact was my transportation arrangements on the return were impacted and forced a rental expense."
Pros: "Timely"
Cons: "Signs at the airport and terminal info"
Cons: "I dislike their pricing structure."
Pros: "On time"
Cons: "initially assigned to center seat."
Pros: "nothing"
Cons: "flight delayed 3 times didn’t leave until 11pm 3 hours late last delay because pilot was late. didn’t get home until 3am."
Cons: "5 delays between for a 4:27PM flight that eventually took off at 3:15am. My biggest issue is the unrealistic delay that could have left us in the airport for 11+ hours. Very thankful that they did allow me to change departure locations to another airport at no charge. That flight went well, even arrived early."
Pros: "Quick and very smooth flight, amazing flight attendants."
Cons: "Wish at least one drink/soda was free. Boarding line was so slow."
Pros: "Even though the flight was delayed by more than 2 hours, we were able to make it home."
Cons: "Started with constant delays. Flight ended up leaving around 8:30 when the flight was supposed to leave at 5:59. Once boarded there were no snacks, no liquor and only a few options to drink. The flight attendant was mumbling and kept on messing up what he was supposed to say the entire flight."
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Cons: "I am so angry booking with them. I booked the flight and then thought, ok I will add a rental car. It said clearly that the rental Car could be canceled up until 24 hours before the flight. Well, 2 weeks before the flight, my friend said, don’t get a rental car, I will have my car. So I cancelled and only then did I find out that once I booked it through their site I could not get a refund for the car and I could only get a voucher for use on one of their flights! And only after they take out any fees and costs that was accrued! So angry!"
Pros: "Crew likes to have fun with their passengers -- making the whole experience that much more enjoyable. It's a budget airline so you have to pay for things like refreshments and snacks (also, carryons and if you want you boarding pass printed at the airport) -- but don't let that sway you! All it takes is a little prior organization (we packed a couple of sandwiches and printed our passes at home, plus packed very light). Overall a great experience."
Pros: "My kids and I had great experiences with Allegiant Air, thanks in large part to some excellent flight attendants. This was the first flight for both of my children (5, 7) and they had a blast. On our initial flight from Indianapolis to Ft. Lauderdale the attendants even gave each of them their own set of pin-on wings since it was their first time. The kids loved this!"
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "Flight crew was friendly and smooth flight."
Cons: "Plane was noticeably old and dirty"
Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."
Pros: "Flights were all on time"
Pros: "Crew was nice"
Cons: "No wifi"
Pros: "This flight was a return to airline travel in the 1980s in a good way! The plane was clean. The seats are among the most generous seats today. The best and brightest surprise was that each flight attendant was genuinely polite and welcoming."
Pros: "The speed"
Cons: "Leg room"
Pros: "Allegiant is a great flying experience! A little bit of a wait at BLV,but that will be fixed once they get the other TSA checking completed. VLP was a smooth and easy experience!"
Cons: "We weren't given a menu in the Kayak App to choose seats or bags at purchase. Kayak needs to rectify this. It caused us to spend more money on our bags especially..."
Pros: "Boarding was quick and staff was pleasant, Flight was shorter than expected"
Cons: "Bag was damaged during flight"
Pros: "Crew"
Cons: "We sat for five hours waiting for a thunderstorm to end on a hot plane with no drinks."
Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."
Pros: "Crew was great and handled the delay well. Definitely worth the 6 bucks each way to get the seats with additional leg room."
Cons: "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. No vouchers offered + no free anything offered = Bad customer service model. This airline also charges for carry-ons."
Cons: "Two out of three bathrooms out of order"
Pros: "No lay overs"
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
Pros: "We had kids wound up from Disney and caused all kinds of problems. Normally the attendants are irritated, every single one of these remained genuinely polite. I really thought the staff/crew were great. Other than that the flight was fine, a little late, but all went well."
Cons: "First Allegiant flight, so I did not realize the 40 lb bag limit. Made for a last minute headache during checkin."
Pros: "I thoughly enjoyed the flight.Crew was great."
Cons: "There wasn't anything I didn't like. ."
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "When you add all the separate costs to the initial ticket price your better off flying a "more expensive " airline. Additional costs are for seat selection, unless you want to take a chance of getting stuck in a middle seat, carry on and checked bags and paying for bottled water and soda. Also the seats don't recline so carry ibuprofen if you fly on Alegient."
Pros: "Very friendly staff very attentive"
Cons: "Very small and uncomfortable seating will probably fly Delta for the same price"
Pros: "Easy and quick boarding. Staff all communicated well and were not overly pushy or sales oriented, like some of the other airlines. The baggage classifications were easy to understand."
Cons: "The plane was a bit older, so the leg room was good and the seats were roomier, but the seats weren't particularly comfortable and the landing had less absorption bc of the style/age/design of the plane."
Cons: "Free high speed Wifi. More room / comfort"
Cons: "I paid $100 for an upgrade on a United which turned out to be the first row, and right beside the rest room (which was erroneously showing as occupied for the first 20 minutes). The traffic made it feel like I was sitting on a bench in Grand Central Station. I chose an aisle seat but ended up mysteriously in the middle seat. I had extra leg room but if I’d eaten the free 5 pretzels I wouldn’t have been able to fit it my seat any longer. The WiFi wasn’t working for the first hour of the flight. The flight attendant got really annoyed when we didn’t look up when he came by with beverages the first time. We all had headphones on and were looking at our personal screens. The activity by the rest room was constant so we didn’t notice it wasn’t just someone waiting for the loo. The luggage took so long to come out I thought my conference would be over before I got it. Overall, I thought it was bad and confirmed why I don’t fly United. Old, dingy planes, poor service. The pilot was pleasant and communicative so there was at least that..."
Pros: "Water and snacks offered when flight was delayed over an hour! Crew."
Cons: "Flight delayed over an hour."
Pros: "Non stop . Wife and I were given side by side seats"
Cons: "Last row"
Pros: "Loved the direct Tv"
Cons: "Turbulence"
Pros: "Good. Seating. Not too crowded"
Cons: "Na"
Cons: "Really expensive internet"
Pros: "it was very punctual and easy to get around."
Cons: "It was quite late"
Cons: "The food was terrible."
Pros: "Promptness"
Cons: "Nothing"
Pros: "Everything !"
Pros: "Crew was great"
Cons: "I've never had a good experience w in flight entertainment on united. Compared to other airlines it is simply a big step behind"
Cons: "Took 3 days to deliver my case. They have daily flights. Very poor."
Pros: "Efficient"
Cons: "Nothing"
Pros: "Nothing"
Pros: "Boarding was easy, staff were okay."
Cons: "No entertainment, ran out of orange juice, cold and uncomfortable, old aircraft."
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Cons: "Everything"
Pros: "On time"
Cons: "Kinda bumpy"
Cons: "1. Comfort: the headrest on these seats is so uncomfortable! It just props your head forward and causes a lot of neck strain. For most short haul flights, this is not a big deal, but it really makes for an unpleasant journey on the cross-country flights. Also, the four-seat middle section is so poorly designed. There is no way to store personal items under seats without invading the space of your neighbor because the metal frame supporting the row of seats doesn't match with the seats themselves. 2. Entertainment: United could not support continuous streaming of movies/TV shows for every passenger. My movie paused and froze so frequently that I gave up on finishing it and then felt like I had wasted my time. The speed and reliability reminded me of trying to watch movies on a dialup connection. It would be so much better to just have the TV screens built into the seats. All in all, United got a bad batch of planes and should try to take this into consideration when working with Boeing/Airbus on the next order."
Pros: "Flash for mac did not install"
Cons: "I felt like I was on my way to my death"
Pros: "Scored anot exit row for no extra charge"
Pros: "I LOVED the WiFi entertainment that had many movies to choose to watch for free. Staff was very friendly and good."
Cons: "I hated that the movie entertainment wasn't available on every flight. We had 2 flights in one day and just a couple hours after using the movies the second flight didn't allow it, I was hugely disappointed because it really makes the flight go by fast. Seats werent very comfortable. Boarding could be better."
Pros: "Ease of boarding and security checking bag at gate"
Cons: "Check in kiosk couldn't scan phone was glad to unload my carry-on and check it for free. Should be encouraged to check 1 bag for free from start for smaller bags. Flight attendant was crabby when I tried to squeeze past into my seat. She kind of apologized by being nicer to me after that. They kind of yelled at passengers to take their seats to take off. I liked United. Too bad about the incident I read about. I was on a flight with no available seats to LA and thought someone had taken my seat. Turns out I was reading it wirong on my phone abd the last seat available was actually mine."
Pros: "How they captain kept us informed and updated frequently. About flight, weather, turbulence. Overall great flight, smooth, free entertainment."
Cons: "I thought the crew was rude and unattentive."
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Cons: "Crabby flight attendants"
Pros: "The flight was bumpy but otherwise pleasant"
Cons: "There was a rude passenger that yelled at me as I was exciting the flight suggesting that I cut her off as we were getting off the plane thinking that I took her bag. It was outrageous and completely ruined the flight for me. I realize this has nothing to do with the flight but it just made me feel so crumby and attached that I felt the need to share it. Also the leg room was a joke. We barely had any room to move. I probably won't fly coach on united again due to the bad taste it left in my mouth. Unfortunate because it's hub is in chicago."
Cons: "no room very tight"
Pros: "The staff was very friendly and accommodating"
Cons: "There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it."
Pros: "No complaints whatsoever."
Cons: "Having to pay for direct tv"
Cons: "Because United scheduled flights without regard to airport Construction in Boston my flight was changed 3 times and I still missed my connecting flight. After I missed my flight, they refused to schedule me on the next available flight even though people behind me were scheduled because they were preferred customers. They refused to pay for my hotel and the customer service was rude arrogant and dismissive. I will absolutely never fly United again. The crew on the Boston flight to Newark was lovely everything beyond that was absolutely abhorrent. We got to our connecting flight exactly as boarding closed and they refused to let 11 people board. And subsequently, United staff was rude to us saying it wasn't their fault."
Pros: "Once flight began it ran quite smooth"
Cons: "I chose seats when I booked the tickets. So... Not quite sure how both myself and my partner didn't end up seated together, and both ended up in a middle seat sandwiched between 2 overweight people... Are you little people profiling to break up the overwhelming number of big people? another couple with 2 kids were also broken up into distant areas on the plane. I know everyone complains about so many things, and this wasn't the end of the world, but still, it's not ideal. The seating/etc seemed more disorganized than usual for this flight."
Cons: "No announcement of the proper Boarding numbers"
Pros: "Boarding was prompt"
Cons: "."
Pros: "delayed"
Pros: "It was a comfy plane ride."
Cons: "I liked everything."
Pros: "Nothing"
Cons: "Connecting flight was cancelled and they lost my luggage"
Pros: "Except for the boarding process, the flight went smoothly, the crew was friendly and I had no problems."
Cons: "The boarding process was confusing. I was issued a boarding pass with "see agent" instead of a seat assignment listed. When I saw the United agent at the gate I was told "don't worry we'll find you a seat." I was confused because I felt that I was treated as if I was flying stand by when in reality I booked my ticket in advance. Everything worked out in the end--I was one of the last on the plane but I got a seat and had no issues with finding a place for my carry-on--however, I prefer having an assigned seat to avoid the anxiety of not knowing what is going on during the boarding process."
Cons: "Unreliable wifi."
Pros: "Crew friendliness"
Cons: "Boarding was a mess with an adjacent gate exiting at the time of boarding creating a melee of people crossing queues. You have a carry-on baggage policy - stick to it. I wasn't carrying any roll-ons or large items but many of my fellow passengers were carrying multiple items in the hope of either getting them on or having them checked for free. Complete shambles with later boarders running up and down the aisle trying to fit their carry-ons into overhead lockers. Solution: Enforce one item only; Apply free checked items at the gate early. Apply a fee for items that don't fit and were not offered up for checking."
Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."
Pros: "Did get last seat in business class!"
Cons: "The seat assigned online not valid because of change of equipment. Did result in upgrade to business. Very happy outcome."
Pros: "Broading was seamless"
Pros: "Very satisfied."
Pros: "The flights were delayed nd alot of terbulance"
Pros: "My dinner was delicious"
Pros: "Crew was very good. Flight very comfortable."
Cons: "Nothing. It was a very enjoyable trip."
Cons: "No dislikes, everything went smoothly."
Pros: "Crew on the plane was great."
Cons: "The crew on the ground were nice, but no one would communicate as to why plane was delayed. Thirty minutes past our departure time and no one had told us anything at that point. A passenger went to ask finally and got an answer, and then had to explain to everyone because the gate crew just sat there reading and playing on phones."
Pros: "The flight was on time. No delay."
Pros: "Price"
Cons: "Timeliness"
Pros: "Overall best service I have ever had flying an airline. Frontier is the best!"
Cons: "Nothing"
Pros: "Boarding was easy and on time."
Cons: "Not much amenities on the flight for entertainment. Cramped seating also."
Pros: "Flight was on time"
Cons: "The plane had trash all over the floor and under the seats"
Pros: "The flight was short and sweet once we get in the air."
Cons: "The three hour delay made things difficult when arriving at near 3am."
Pros: "I guess it was the cheapest flight option, but adding the baggage fees it probably was not. The crew was friendly and fun despite not knowing what was going on with my layover, but that was probably not their fault."
Cons: "Had a two-segment flight and was only given one boarding pass (it was the same plane and flight number for both flights and same seat), which gave me trouble getting on both flights as it wouldn't scan properly. Asked several crew/desk folks about this and no one seemed to know what the deal was. Had to pay for what would have normally been a carry-on, which was not explained before purchase. Bags took an hour to get to baggage claim, which was heightened by the fact that I did not want to check my bag but I did since it would have been $40 to carry it on ($30 for checked). Overall was not a huge fan. Would be worth flying if it was several hundred dollars cheaper than other airlines, but in this instance it was not."
Pros: "The flight attendants were extremely helpful, and our flight was on time. All things considered, one of my easiest flights!"
Cons: "Flight was delayed 4 hours"
Pros: "Nothing"
Cons: "Cancelled flight for days in a row. What sort of airline schedules their only flight out of Indiana before busses from Bloomington can get there and after the last bus for Bloomington leaves. After multiple cancellations they didn't even refund my full ticket price."
Cons: "3 delays on my flight from Denver to Indianapolis. It should have landed by now. Very disappointed"
Pros: "The airplane didn't crash!"
Cons: "Late, late, late...."
Cons: "Had to wait 10 hour for connecting fight. Some one took something from my checked in bag. Not happy"
Pros: "I had no idea that the "inexpensive" flight I was buying would have so many hidden fees. My choice was to either pay for my second carry on or to check it for a fee. No other airline I fly requires passengers to pay for their second carry on. Additionally, when I checked in, I was asked to pay for my seats to ensure that I could sit next to my companion. In other words, seat price wasn't included in the ticket price either. How was I to know this when every other airlines includes it! Also, there were no complimentary snacks (peanuts, pretzels, etc.) nor drinks (sodas, etc.). Everything had a fee. I was also very unimpressed by an agent at the ticket counter who was flirting inappropriately with me. It was extremely unprofessional and made me uncomfortable. In all, I was incredibly disappointed with Frontier and will never fly the airline again."
Pros: "Takeoff, flight, and landing were smooth. Price was great. Plane appeared new. I arrived at my destination safely, and so did my luggage."
Cons: "Grumpy passengers complaining about the one hour delay and being rude to employees and flight crew. Mass confusion at the airport. TSA closed at one end of the terminal, so wandered a bit before figuring that out, with the help of a security guy who said, "Let me guess, you're flying Frontier." Had a total of 4 different gates before we finally boarded a plane, and every time we arrived at a different gate it still said some other city. Very little communication from the airline regarding delay and gate changes. Also told us the wrong baggage claim upon arrival. Baggage fees are a little excessive, but the price of my flight was SO cheap that I can hardly complain about that, since I travel light."
Cons: "All the extra charges"
Cons: "Got charged with a $99 fee when my flight got readjusted. It wasn't supposed to be charged. Never again,"
Cons: "U changed my flight 230pm to 1159pm That's ridiculous!"
Pros: "Simple and basic"
Cons: "Frontier Changed my flight a few days before take off and had to change around all my plans for transportation. Gave us a much later flight and were not offered any compensation for switching to a much cheaper flight initially. There were no water option or snack that were complinentary and for a 2.5 hour flight that seems ridiculous to me. Not please with the hidden bag fees ($30-35 per person)and seat charges ($13-18). Better off going with a pricier ticket to start with. Download the app it is helpful to pull up boarding pass and add your seat and bags. The website is confusing with its dumb perks pop up page that no one understands. So do your research before booking with frontier. Wish I had."
Cons: "Well my plane was supposed to board at 8:25 a.m. and leave at 9:10 a.m., however it had not arrived yet. After the plane arrived, it took the crew quite some time to get all of the passengers off. When we did get on the plane, there was another long wait because they were short on bag rampers. After all of the delays, my plane exited Denver at or around 10:50 a.m. Throughout all of this the stewardesses were quiet and didn't explain the delays. It wasn't until quite some time that I requested as to why we hadn't left yet. There were more issues when the flight arrived in Indianapolis. It took approximately 10-12 minutes until the jetway was even connected to the plane. Finally, I'm off the plane and I get to the baggage claim and I was there waiting for my bags for about 30 minutes. It's the first time that I've had any of these issues as a flyer and it's also the first time that I've used Frontier. This flight isn't one of my first flights either as the military has had me flying all over the US in recent months. Looking at this experience, I think that has more to do with the company itself rather than a random flight experience."
Cons: "Flight was canceled and the best they could do was get a flight two days later. They also were only willing to give one night at a hotel even though there was two days until their next flight."
Pros: ".Inexpensive flight. Pleasant crew."
Cons: "I was disappointed that Frontier does not participate in TSAPre."
Pros: "Cheap flight, friendly service, flight attendants with a sense of humor."
Cons: "They charged for water."
Cons: "Seems to be always late for take off."
Cons: "I did not like the hidden charges of carry-on bags and seating."
Pros: "The plane was new and clean, the staff was efficient."
Cons: "The seat was really uncomfotable"
Cons: "Frontier misleads customers with a price that compares favorably with competitors while you are searching for fares. But, once you have selected the flight and already given your credit card number for payment you find out that there are extra charges each flight to choose your seat and for both checked and carry-on luggage. All food and drinks during the flight are at an extra price and the seats do no recline at all. So, my uncomfortable flight ended up being a higher price than other carriers. And finally, I have Pre-check privileges when going through security, but Frontier does not participate in the program, so I waited in very long lines. Last time."
Pros: "Seats had plenty of room. Flight arrived early! No frills but that is why the price was low. Everything is extra so pack lite."
Cons: "Had to go all the way through check in/ baggage because the tickets we printed out "was printed with bad ink". Ok yea, too bad it was printed on a Xerox mfp with the contract-issued toner. I'd know because I replaced it last. The attendant said it was common. Well, if that's common, just give me the damn ticket at check in. Make that compulsory. Duh?"
Pros: "Nothing"
Cons: "There are almost no space other than placing ur butt somewhere there. No space to eat. No space to turn around, no space to open a laptop."
Cons: "I didn't like the 3.5 hour mechanical delay that we had where we eventually ended up switching planes. If there was a mechanical issue, we should have switched planes an hour after the issue wasn't able to be resolved. Your stewardess with the gray hair was unpleasant as well. There were no features on this plane so the passagers had the option of just sitting there or sleeping. Not even your basic airline snacks (peanuts, crackers) were complimentary. This was very "nickel and dime" like. I also don't care for the fact that you have to pay for your carryon, which is more expensive than checking a bag."
Cons: "Seats are extremely uncomfortable. I was hurting even if my flight was only 3 hours. I was dreading the return flight. Seats don't lean back either."
Cons: "Arriving 2 hours late on an overnight flight. The baggage claim was extremely slow in spite of the fact there weren't any other planes that had landed. Plane was again extremely hot."
Cons: "The drunk guy that was talking too loud and wouldn't shut up while drinking his Jack and cokes"
Cons: "Crew members were overwight and kept bumping into me while I was seated in an aisle seat. Crew was unfriendly. Flight was delayed an hour. Seats are not comfortable. Was charged 45 dollars for a carry on. No beverages or snacks served on flight."
Cons: "Almost 6 hour delay."
Cons: "Delayed 5.5 hours"
Pros: "The crew was friendly and comforting to the customers"
Cons: "Just need WI-FI"
Pros: "Vouchers"
Cons: "We had a 6,5 hour delay"
Cons: "Very poor delays"
Pros: "I traveled home safely!"
Cons: "No water service"
Pros: "The price was awesome. The plane was on time. The seats were comfortable and the staff was courteous"
Cons: "I wish the tray tables could have been full size. They were the size of a automobile visor. I had real difficulty doing any work."
Pros: "I don't think it is right that you can't get a complimentary cup of coffee or a Coke product. To me that is a step too far in lack of hospitality. I don't care if I get entertained. I can read a book that I bring along. I also did not like that I had to purchase a seat to ride the plane. That seems wrong to me."
Cons: "Guess I put my thoughts in the wrong box. Read my suggestions in the other box please"
Cons: "Extra cost for a seat Extra cost for a carry on Cost for a beverage"
Pros: "Very competitive pricing, good departure times, departures were on time and friendly crew."
Cons: "Changes need make to online check in. I selected our seats 24 Hrs in advance and the ticket desk gave our seats to another couple. Flight was not full so the issues was resolved. embarrassing to staff and customers. (both partes)"
Pros: "Nothing"
Cons: "Never fly with this airline. Delay for 6 hour, no one support, charge for everything"
Pros: "When we eventually got to our destination, we did so with the shiny side up."
Cons: "Delayed over five hours without any warning until we got to gate. I submitted my email and cell phone number when booking, but no notification. We could have enjoyed 80 deg and beautiful Orlando for five additional hours instead of the interior of the terminal. To add insult to injury, they were oversold and could not print us a set of boarding passes. The lady behind the counter said she had "never encountered this." I referred to my outbound flight where the very same thing happened 5 days ago. I wish I could run my business this way and make a profit!"

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