United was flexible when I had to change my reservation at the last minute. Good service on board.
They were able to get us on an earlier flight to shorten the 5 hour layover
Long TSA lines at EWR, but they moved.
The flight was about 9 hours delayed and I didn’t feel like anyone was trying to make up for it
Everything is excellent!!
American wins tge coach torture contest!
Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy.
Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service.
Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep.
The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out.
The snack selection and lack of entertainment
|Flights Arrive in||Toronto Pearson Intl|
|Flights Depart from||McAllen Miller Intl|
|Airlines||United, American Airlines|
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