Pros: "Im usually not one to sleep on ttransport but I was very comfy on this flight and was able to sleep the whole three hours"
Cons: "The snacks."
Pros: "Not much maybe just the boarding"
Cons: "The staff needs to be retrained a lot like many police personal and subsequent Police departments. The first class is literally coach with a slightly nicer seat. They treat you like cattle at American Airlines. If you have another option take it."
Cons: "Had to walk 2-3 miles and made transfers just to get to my gate"
Pros: "Meal provided was excellent"
Cons: "Delayed flight"
Pros: "nothing lousy flight"
Cons: "treat people with respect"
Pros: "The crew onboard was fantastic. The food was pretty good as well"
Cons: "Seat are extremely uncomfortable they are too small"
Pros: "Crew"
Cons: "Boarding very slow in Medellin -always- Entertainment only in your phone now!"
Pros: "The crew was fine the seats were horrible. I will not fly American again as this is the second trip I took in the last year one to Japan one to Greece. Both times I felt like a sardine."
Cons: "2 inches in both directions."
Cons: "Flight was delayed for no reason given. Flight attendant touched my baby without asking if it was ok. Too many announcements over the speaker. 20 min one trying to sell us a credit card was ridicoluolously long. It was also after an ad for it on the video screen."
Cons: "If we had access to the WiFi to watch shows earlier like United does, that would be nice."
Pros: "The crew was great. The seat was adequate but NOT comfortable. The request/requirement for only the wheelie bags to be in the overhead and everything else to be under the seat was EXCELLENT. Thank you for organizing the amount of “stuff” people carry on to the plane."
Cons: "I needed a little back support pillow..."
Pros: "There was no wifi or entertainment via the app."
Pros: "Every thing! Healthier food needed"
Pros: "Had pre assigned seats and American changed without saying anything."
Pros: "Crew was polite, Captain was helpful."
Cons: "Flight was delayed due to mechanical issues."
Pros: "The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice"
Cons: "American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane."
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Pros: "Crew was very friendly. Flight departure was on time."
Cons: "The food. Same sandwich the last 4 years."
Cons: "As soon as I boarded I noticed a strong urine smell. It didn’t really go away, or I just got used to it."
Pros: "Entire flight crew was friendly and helpful!"
Cons: "Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total."
Pros: "We got home early"
Cons: "The sandwich was auwful"
Pros: "I got to japan"
Cons: "I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray."
Pros: "Nice crew"
Cons: "Old equipment"
Pros: "Everything went smoothly."
Pros: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."
Pros: "Paid extra for more legroom"
Cons: "No Free WiFi"
Pros: "First Class seating was of course better than economy."
Cons: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."
Pros: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Cons: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."
Cons: "Too cold, even with air off above me."
Pros: "The onboard entertainment has definitely improved. Nice to see how organize is the boarding process when compare to other local airlines."
Cons: "I was seating in the front of the plane were the seating should be better. The seat reclined minimum. Also, had the had luck to travel next to an amazing mother who was traveling with two small kinds and a dog. Brave woman but nasty flight for me. Need to improve the meals on the international flights. Too mediocre."
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Cons: "Flights out of RDU to Philly were late. AA will not let you get on another flight going to the same destination if your checked luggage has been committed to particular flight beforehand. You have to fly with your luggage."
Pros: "Nothing"
Cons: "My ticket was cancelled because of a misrepresentation made by an agent when I had to rebook the outgoing leg of this trip. I had to pay $670 for new ticket at the airport with no other options and very little help from the LatAm agents. I'll never book another ticket with this airline."
Pros: "Boarding went well / flight crew was friendly"
Cons: "Food - meh even for airline food Entertainment - shared tv with no sound and no ear phones and it was an international flight?! We went back in time 20 +yrs"
Cons: "I WAS NOT ALLOWED TO BOARD MY FLIGHT BECAUSE I WAS ONL,Y 19 MINUTES EARLY RATHER THAN 20 MINUTES EARLY FOR CHECK-IN. SOUTHWEST WOULD NEVER BLOCK A PAYING PASSENGER BECAUSE THEY DIDN'T CHECK IN 20 MINUTES EARLY. I PAID $600 FOR THAT FLIGHT AND WATCHED IT SIT ON THE RUNWAY WHILE I WAS BLOCKED FROM BOARDING. IT WAS 20 FEET AWAY FROM ME IN THIS TINY AIRPORT. MY CO-WORKER WAS ABLE TO GET ON, BUT I WAS A COUPLE OF STEPS BEHIND BECAUSE OF RETURNING THE RENTIAL CAR."
Cons: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"
Pros: "We bought the extra legroom. Worth it."
Cons: "No usb or wall chargers. No inseat entertainment and glitchy wifi entertainment"
Pros: "Have a great trip without any problems."
Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."
Pros: "Schedules were always on time, the price was the best"
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Cons: "Flight delayed for 4 hours"
Pros: "I was allocated a seat on the plane, and we even made it from point A to point B"
Cons: "Woah man American Airlines exemplifies everything that I hate about flying. It feels like the staff are just trying to make it work with a company that just isn't run as well as it could be. That leaves the staff to clean up the mess that was probably made by people higher up the chain. Flight delays all over the terminal, overbooked flights, and just a general feeling of disorganization makes everything with American Airlines feel a little more tense than it really needs to be. Once we all got crammed into our seats the plane took off and landed at my final destination, which really at the end of the day is the part that matters."
Pros: "Nothing"
Cons: "Delays, the crew members lied a lot about our delayed flight and they were extremely rude."