Daily cleaning, installation of cabin HEPA filters on flights from Memphis to Cancún
|August||Best time to beat the crowds with an average 28% drop in price.|
|November||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$484||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 194,141 active cases of COVID-19 diagnosed in MX and 13,558 deaths as of Dec 1 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 45m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($155) and Aeromexico ($246), and the lowest round-trip tickets have been found on Frontier ($217) and Multiple Airlines ($249).
When flying out of Memphis you will be using Memphis, often referred to as Memphis Airport. You will be landing at Cancún, also known as Cancún Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Memphis to Cancún.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cancún from Memphis is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Cancún with an airline and back to Memphis with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cancún from Memphis up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Good flight"
Pros: "The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine"
Cons: "The lunch could be better with a cracker or Bread."
Pros: "Nice and comfy seats"
Cons: "Don’t have long layovers"
Cons: "To have us sit together"
Pros: "On time"
Cons: "Smelly WC and crew"
Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Cons: "Entertainment or WiFi being available"
Pros: "Nothing. Iberia Airlines employs theives."
Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Cons: "The plane is in terrible shape"
Cons: "Your customer service center is useless. The representatives do not help, they are mean and patientless."
Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"
Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Quick flight, ease going through customs"
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Cons: "Horrible customer service and delayed all our plans"
Cons: "Lack of entertainment"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Pros: "Same as above"
Cons: "No issues"
Pros: "Surprise first class!"
Pros: "The amenities (entertainment, in-flight service) were limited."
Cons: "Upon deplaning in Cancun, an attendant asked me if I was staying there. I indicated that I was not, that I had a connection. He clearly knew I was about to be led astray, but he did nothing to prevent it. Maybe there was nothing he COULD do, but if so, why bother to ask?"
Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."
Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Cons: "I had to document my luggage in every airport"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Pros: "The plane is very comfortable"
Cons: "Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar"
Pros: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Pros: "The crew on this flight was amazing."
Cons: "The seats, my Gawd...felt like I was sitting on marbles. And this priority board issue. Why say you have priority boarding and be the third zone???"
Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"
Pros: "Buenas actitudes"
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch. Good selection of movies and television shows. Airline stewards were nice."
Cons: "All three of our flights were delayed. It was stressful trying to get to new gates and not sure if we would make our flights or not. No explanation why there was delays. However, this worked out to our advantage or we would have missed our flights."
Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."
Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Pros: "Excellent legroom, friendly service, on time"
Cons: "Delayed for no reason, very irresponsible msnagement"
Pros: "Movies snacks coke very friendly"
Pros: "At least this one is on time."
Pros: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Cons: "Sat on the runway for over an hour. Lack of communication and lies.."
Cons: "Better organization of when a flight gets delayed at another airport due to weather."
Pros: "second flight was delayed about 30 minutes"
Cons: "Bring back the individual TV's"
Pros: "Everyone was very friendly."
Cons: "More room."
Pros: "Crew was extremely nice."
Pros: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Cons: "A second beverage service would have nice."
Pros: "The cabin crew"
Cons: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"
Cons: "The seats are very uncomfortable"
Cons: "Flight delayed 1h30, no food or beverage served!"
Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"
Cons: "WiFi was not working on the aircraft."
Pros: "Took an hour extra to get in the air but we arrived safe, and that is always 5 stars"
Cons: "1 hour delay boarding then another hour waiting for a Pilot!?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Cons: "Original Flight did not depart on time."
Pros: "Plane is clean. Well kept"
Cons: "Wifi. It terrible"
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Cons: "After getting us lined up for boarding we were told to wait due to maintenance."
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The flight was over an hour late and we were not given an update until we started boarding. No alternatives were offered to those with tight connections."
Pros: "Friendly staff"
Cons: "Issues with times changing for departure"
Pros: "Arrived early in CUN!"
Cons: "Food selection"
Pros: "It was ok"
Pros: "quick flight"
Cons: "seats are very cramped"
Pros: "On time"
Cons: "Nisy airplane and hard seats."
Cons: "i never LEFT!"
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Cons: "Very narrow seats"
Cons: "Seats very narrow. Not enough legroom."
Cons: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Pros: "Absolutely nothing"
Cons: "Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette."
Cons: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"
Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
Cons: "Rude crew"
Cons: "delayed on the plane"
Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."
Pros: "The crew and flight was great."
Pros: "Everyone was very helpful."
Cons: "I am million miler in Korean air. It's a seven star airlines"
Cons: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."
Pros: "Timeliness of departure and quality customer service"
Pros: "Quickly boarding, crew was extremely polite"
Cons: "No kosher food on board"
Pros: "Timeliness of the flight and the crew were excellent."
Cons: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."
Pros: "Top notch airline - staff is personable & comfortable seating"
Cons: "No entertainment. There wasn't even a drop down screen for a movie."
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Cons: "3 hours late. I could have driven home faster than this and saved $800. Once again, disappointed."
Cons: "American Airlines seemed to be out of sorts on both days of the trip. My connecting flight seat was not assigned until I got to my connecting airport. On the way back, we sat in the plane for over half an hour with no explanation. We then had to de-plane due to engine issues. The attendants at the counter were not that efficient with rescheduling itineraries, as they were often taking breaks, engaging in chit-chat with other workers, and answering personal phone calls during the process. On the connecting flight back, the ground crew "was not ready" for the plane and advised us to "hang out". This made for very little time in finding my connecting flight home (especially because the assigned gate was not even listed in the airport terminal). Not overly dramatic. Just a lot of small things that culminated in a very frustrating travel day. I will likely be avoiding American Airlines in the future."
Pros: "On time & courteous. & On board service was excellent"
Pros: "Very informative about the flight."
Cons: "For entertainment you have to pay other airline like Jet blue and Delta doesn't. Food a little snack for a baby. I ask for water three times only water the flight attended always forget. It wasn't good flight."
Pros: "The attendants were absolutely wonderful and made our flight tolerable. Thank you again to the crew for working so hard and making our flight so much easier."
Cons: "Lack of communication - after we had checked in at the airport (under 2 hours before our international flight time) we were notified that our flight was delayed by an hour and 45 minutes. After waiting about 4 hours everyone started lining up in their respective rows and that's when the terminal United employees decided to inform us all that all passengers need to get in line at the desk first in order to get their passports inspected and get an approval stamp before lining up. Could have easily been done in the hour and 45 minutes of delay time we had. It's now 11:30 am, 2 hours past the original flight time and 15 minutes past the original delayed time, and we were all still in our respective lines to board the plane. The delay was due to the catering cart that had not yet arrived. So we were all waiting for about 30 minutes in line just to board the plane. During this time United decided to promote their Entertainment onboard and alcohol available for purchase once we are airborn. Finally when we were on board and about to be airborn is when the first apology was heard from the crew. This could have been managed much more effectively and professionally."
Cons: "The noisy children"
Pros: "The food was and entertainment was good. They had direct tv in every seat and I was able to watch a good show."
Cons: "The flight was delayed a few hours and they ran out of drinks."
Pros: "Will probably not a se UA for another flight"
Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."
Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"
Cons: "we had to pay to watch any channel."
Pros: "No hassles. perfect flight for a great vacation."
Pros: "Early arrival"
Cons: "No free snacks"
Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"
Cons: "Your crew and service atrocious"
Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."
Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"
Pros: "I liked the in flight entertainment option through the United app. Nice staff and waffle cookies were way better than peanuts."
Cons: "Unfortunately I am writing this letter to express my concerns and frustrations toward your stewardess on flight 1050, they were aggressive and condescending. A customer ask if they were serving drinks the male stewardess waved his hand and seemed quite annoyed and stated " mam what do you want to drink". In addition he would walk down the aisle and give you three wafer cookies , I'm wondering why three???? That's because he wanted me to pass them down as if I was in an assembly line rather than handing each customer a cookie. He walked through the aisle with water and never asked if anyone if they would like water. It was almost like he was annoyed at everyone in sight . I have never experienced such behavior on flight. I flew Unites AIrlines plenty of times and NEVER experienced this. The other customers in my row expressed their frustration with the unkindness of treatment during the flight. I understand it's a very hectic weekend with the holiday but there was absolutely no reason to experience such behavior. My party will not be looking forward to using united again!"
Pros: "Delta airline"
Cons: "floght delay ; at least 3 times for me!"
Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"
Cons: "The visitor documents could have been passed out sooner. We didn't babe much time before landing to complete and instructions were not very clear."
Pros: "The crew was wonderful. We accidentally left our Camera on the plane and didn't realize it until we got to our hotel. They had found it and returned it directly to our hotel. They saved our honeymoon."
Cons: "We had checked in early and selected seats together because this trip was our honeymoon. We or an alert saying our plane was changed as well as our seats and we were seated on OPPOSITE SIDES of the plane. We were then charged over $200 in order to sit next to each other. I even called United directly and they said there was nothing they could do. That's pretty inexcusable and ridiculous. If the customer service representatives are not Empowered enough to rectify such an egregious inconvenience, then why do they exist?"
Pros: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board."
Cons: "Majority of flight staff were rude and unhelpful. Gate changed 3 times, one gate being a literal half mile walk from the other. No in flight entertainment on board. Have taken this route at least 6 other times with other airlines. Will never flight United again."
Cons: "There was no entertainment, no more food left when they got to my seat and the seats were really small"
Cons: "Overall becoming frustrated with paying airline inflated seat prices not reflecting current fuel prices, smaller space, fees for every little extra, no food even for international flight, not enough overhead storage even for one per seat, switching of payed for Isle seat to middle at last minute, not a clean flight_ trash in seat pocket when I boarded and overall feeling of just being a revenue stream and not a person."
Pros: "The interior of the plane was updated and modern."
Cons: "We had a 6+ hour flight and nothing worked. No tv, no wifi, and no service."
Pros: "I love how amazing the crew & especially the pilot handled An unexpected emergency stop during the take off. A+++ I felt comfortable and not stressed with what was being done to work things out. A huge thanks to them !!!!!"
Cons: "How shitty some of the passengers were to the crew and what was happening ."
Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"
Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."
Pros: "Everything was great"
Pros: "Can't beat a direct flight from Houston to sunny Mexico!"
Cons: "Small plane, it was hot. Delayed, missed connecting flight."
Cons: "They over booked the flight. And it was jumping all the time. The worst flight ever!!"
Pros: "Price of tckt"
Cons: "Departing 30min late and arriving 45min late to final destination"
Pros: "The price of the flight was affordable."
Cons: "The plane was dirty. Seats were uncomfortable & worn. Other airlines offer free wi-fo or entertainment. They did not have enough condiments for coffee. There was not good direction to passengers for boarding."
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Liked how I booked this flight less than 24 hours before departure. Had no problems and everything went smoothly."
Cons: "Turbulence but no one can help that."
Pros: "Price was the biggest hit with me. The service and attitude of the crew was super."
Pros: "The crew was super nice."
Cons: "I had to check my carry on because there wasn't room inside the plane."
Pros: "Having enough time to eat at Pappadeaux"
Cons: "My seats felt smaller than they used to. More in each others' space."
Pros: "Crew was nice and courteous and attentful"
Cons: "Flight left late and seats did not lean back"
Pros: "There were extra seats."
Pros: "I made it to Cancun."
Cons: "When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake."
Pros: "I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks."
Cons: "One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all."
Cons: "When I arrived at the airport united only had two check in lines open. One for my flight and one for other. I was barely able to check my bags and get my boarding pass before they closed it. Flight crew was pushy and rude."
Pros: "Clean, quiet, more leg room than American, comfortable cabin temperature. Great crew."
Cons: "No inflight entertainment, purchase-only snacks, no seat-back displays or USB ports (the aircraft did have a 110V power outlet between the seats for a charger). Expensive wifi available."
Pros: "Every flight was late or canceled. Employes don't care about their job or customers"
Cons: "I choose this airlines hoping that I can get to my destination on time but my flight been cancelled, I beg that I can be put on the next flight, but unfortunately they didn't . need to be there from dec. 28 to jan 4. this there another way? can i change planes?"
Cons: "Very rude flight attendants and incompetent."
Cons: "1. Three hour delay 2. Fluid dripping from overhead bin onto my husband’s head and clothing. Staff more bothered than helpful. 3. Even on exit row, seating was cramped. I’m only 5’2” and it was very uncomfortable. 4. 45 minute wait for checked luggage. 5. Having to pay for seat choice."
Pros: "I got their safely"
Cons: "There was a child that kicked the back of my seat the entire time. The parent did nothings so I couldnt sleep. It was even noticeable on how hard the kicks were but no action to correct the child’s behavior. This was the worst flight ever because I felt my comfort was not a priority"
Pros: "On time"
Pros: "The hotel they sent me to"
Cons: "The flight was cancelled, they should have told us sooner."
Pros: "The flight attendants were delightful. They were fun and had a great flight because of them."
Cons: "I know this is a budget airline but I felt I was on a broken down bus. The fees for bags are insane, especially during the holidays?"
Pros: "Initial booking price only."
Cons: "When they have published on their website that a personal item sized 14 x 18 x 8 inches and fits under the seat in front of you flies free don’t believe them. I measured my bag and the dimensions published on their website were the EXACT measurements of my bag with all wheels and handles included they still charged me $45 to carry on the plane. The bag even fit into the luggage measuring thing they had at the gate. The only thing sticking out of it were my wheels by 1/2 of an inch. When I measured at home they were even within the measurements posted on their website so I think the luggage measuring tool they use was off. Even it it weren’t, this is a completely discretionary issue that is COMPLETELY up to the agent you deal with. I am an elite traveler with many different travel brands and I’ve had a bag weigh 53 pounds and the agent has let it slide and I’ve had others that were very “by the book” which is fine. A policy is a policy and I respect that completely but this was downright wrong because I know without a doubt that my measurements were correct and even the weight of less than 35 pounds was correct. They also didn’t let me see if it would fit underneath the seat in front of me before charging me. Had they offered that and then if it didn’t made me pay I would have been ok with that but none of this was allowed. My suggestion is not to get caught in their dirt cheap airfare because they will find a way to screw you in the end. They lost a customer for life over $45 dollars. I went all the way to customer service management over the phone and all they did was credit me $15 for the issue which wasn’t fair in my opinion because of all the hoops I had to jump through to get that done was exhausting. Think before you click “BOOK NOW”! The airline overall was less than mediocre as well. Definitely nothing worth flying again even if I hadn’t had the issue I had. I’d pay more for more next time."
Pros: "Misleading, deceptive, and price gougers!!! Worst airline on the planet... Plane was delayed because aircraft was Dented"
Cons: "No amenities... pay for everything including: carry on, soda in flight, and basic seating. Seats don't recline, food tray the size of playing cards, no technology - tv, Wi-Fi, FM radio. Will never use again, Staying with American Airlines or Virgin! Horrible landing, my wife thought she was going to fall out of the plane. Flying United was the worst until now."
Pros: "Was on time, easy uncomplicated check in and boarding"
Cons: "Extra baggage charge, crew seemed so unmotivated"
Pros: "Getting home"
Cons: "Waiting 5-6 extra hours getting home"
Pros: "It was better than driving."
Cons: "They don't even offer water. They have this jacked up system where you pay more for a carry on than checking a bag. The flight was late. We had to wait in the tarmac in Denver. Bush league airline."
Cons: "Absolutely awful experience. Arrived 3 hrs ahead of time to check luggage and the line was wrapped all the way around the airport. No one working to direct the lines. Only 3 people working to check luggage the week before christmas. Almost missed our flight because the line was so long. Was advertised as some free seating options but when checked into flight 24 hr ahead of time had to pay $16 a piece for middle row seats at the very back of the airplane. Flight was delayed 3 hrs because one of the flight attendants did not show up. Will never fly frontier again."
Pros: "extra fee for all baggage"
Pros: "You fuckers make me pay for a carry on and then expect real feedback for free? Ha"
Cons: "Replacement flights would have required us to lose two days and spend the night in Denver - not our destination"
Pros: "Cheap and fast."
Cons: "No drinks or snacks (unless you pay quite a bit), seats had minimal padding. If you want to choose a seat you have to pay. If you want to bring a carryon you have to pay."
Pros: "We made it safely to our destination."
Cons: "We made it safely to our destination, but the Memphis airport TSA performed like the lower level bugs they are. The flight was overcrowded. Took an hour and a half to get our luggage."
Pros: "It was cheap, but you quickly find out why because they charge you for every little thing"
Cons: "My connecting flight was delayed 3 hours. Flight attendants were rude. They had nothing on the carts because they forgot to stash them. They charge for a anything other than water. Seats don't recline."
Cons: "Being charged for carry on!"
Cons: "I had the very first flight in the morning and when I woke up and checked the time for the flight, it had already been delayed 2 hours. They said I would not make my connection but couldn't work to get me on any other flight that day with another airline. The best they could do was a full refund or a flight the next day (this happened to everyone on our flight). I opted for the full refund ($246) since I needed to be at my destination that day. However, that didn't help much since I bought the ticket months in advance to save money, and subsequently had to buy a ticket with another airline ($700). This was the first and last time I will choose to fly with frontier."
Cons: "how late every flight was. I guess this is what you expect when flying frontier"
Pros: "Everything else was great"
Cons: "The seats were uncomfortable"
Pros: "Easy going flight"
Cons: "Spacing of seating"
Pros: "The price and the baggage options"
Cons: "The service. While traveling it is already stressful and to have reps that does not show any signs of caring if the passengers return as a guest or not. I missed my connecting flight and no one cared at this airline."
Cons: "Frontier has a ton of hidden fees...including no free drinks/snacks on the flight, fee for carry-ons. Seats do not recline so you're stuck in 1 position the whole flight. Tray tables were the same size as an iphone."
Pros: "The security guard and the young lady at the Frontier ticket counter were both helpful and delightful. Great example of genuine hospitality in the South. Much appreciated!"
Cons: "The flight in general was not bad - was able to have a much needed snooze. But we were grounded for close to an hour before arriving at the gate. The flight attendants were nowhere to be found (they stayed out of sight in their seats.) The Captain did announce the reason for the delay (repair work being done to the plane in the gate we were assigned) as well as the anticipated amount of time it would take. Flight attendants on OTHER AIRLINES have a much better attitude and engage with the passengers when this type of thing happens. When I had dinner in an airport restaurant and mentioned the situation (with the airline remaining anonymous), the waiter immediately knew which airline I was talking about and said they are known for providing lousy customer service."
Pros: "After reading some reviews I was nervous about flying frontier but everything was perfect!"
Pros: "The ticket was very affordable, which is really the most important part."
Cons: "The seats were extremely small and having to pay for a carry-on is simply unfair."
Pros: "Affordable flight to relevant destination"
Cons: "The cabin A/C did. It seem to be working. I was hot, uncomfortable, sweating, and struggling to breathe. Also we landed something like 20 minutes early but sat waiting on a gate - nearly an hour, until we were late. There were some people missing their connections. The cabin airflow was not running while we were sitting waiting on a gate all that time. I was gasping for air by that point. Then we were asked to remain seated while those missing connections could de-plane. I understand and empathize but I was desperate to get off that plane -'it was stifling! No food or even a glass of tap water unless you wanted to whip out your credit card. Lots of hidden fees, not really that cheap after you pay for a seat assignment, a carry on bag, a checked bag.... Boarding was chaos, they did not adhere to the zones in the Memphis boarding. No food, no entertainment - nothing to rank there."
Pros: "Great price, but be prepared to pay for any extras. Even after bringing carry-on luggage and checking a bag we still came out cheaper than we would have on any other airline."
Cons: "Seats didn't lean back and $2 for a soda was a bit excessive."
Pros: "All the crew were very nice and they boarded us very fast."
Cons: "I was not aware that they charge for carry on the only thing I didn't pay for was my backpack. They charge for all drinks & snacks. Then they want you to take out a credit card with them to redeem 40,000 miles that has an annual fee of $69.99. So no I didn't enjoy my anal rape on frontier."
Cons: "Lost our luggage. Lied about being able to track it. Never have anyone in luggage lost cubicle except when a plane is deboarding. Very disappointed. Came from Memphis thru Atlanta and on to SLC on same plane Luggage was removed in Atlanta. Not just mine but 10 others!!! Someone does not use their brain!"
Cons: "Hard seats. No leg room. $60 carry on fee. It is more expensive to fly this airline than the others"
Pros: "Flight crew were outstanding Early arrival"
Cons: "Flight attendant s"
Pros: "The customer service"
Cons: "I had to pay for a carry on"
Pros: "The crew was friendly, helpful, accommodating"
Cons: "Seats are uncomfortable, no magazines, EVERYTHING costs extra"
Cons: "All the fees for everything! My original price doubled. I can now see why it was cheap. I would've gone with another airline if I knew. The seats were uncomfortable too."
Pros: "excellent service"
Cons: "We were packed in kinda tight, I paid for an extra carryon, but it was taken by someone else on the flight. When I went to report, there was no protocol for this situation. I know it's part of travel but I still feel some kinda way."
Pros: "The crew was very nice and boarded the plane quickly."
Cons: "Basically everything else was awful. The seats were the worst I've ever sat in on an airplane. There was something poking me in the back the entire flight. On an international flight there should be some sort of food options beyond m&m and rice krispy treats.... I ordered one, and they had none left. There wasn't even a magazine for me to look at while on the plane. Really disappointing experience from stem to stern"
Pros: "Very nice, friendly crew"
Cons: "HATE the new seats....uncomfortable, very crowded and dysfunctional"
Pros: "Crew was nice"
Cons: "Delayed flight, paying for carry on bags, no complimentary beverage for a 4 hour flight"
Pros: "Everything was great!"
Cons: "Add on baggage charges ! Dont suck people in for base price then charge for a carry on !!!! Also web site didnt allow me to pay for bags and accept the discounted price !!!! The above practices are not sound and ethical business procedures ! Gail guzzo @ email@example.com"
Pros: "Excellent ticket prices! And we were so happy to finally have a direct flight from Memphis to Denver! The crew was so kind!!!"
Cons: "There was a Mother with 4 kids who were rather loud but that wasn't the airlines fault."
Pros: "The crew on the plane was funny and accommodating."
Cons: "The hidden fees Kayak did not disclose for Frontier: early check-in seat selection, carry-on, etc."
Cons: "The hidden and exorbitant baggage fees were equivalent to highway robbery. Frontier offers cheap airfares, only to then charges you more for your bags (including carry-ons) than for your ticket. There were no complimentary drinks or snacks, and the flight had the most turbulence I've ever experienced in my life, and the on-board crew was unfriendly and it felt like they could not wait for us to leave. I will never fly Frontier again"
Pros: "Plane didn't crash"
Cons: "Nickel and dime everything"
Pros: "It was cheap and left on time and arrived early. Crew was polite, pilot was funny. Can't really rate the food since I didn't buy any. There was no entertainment."
Airlines flying from Memphis to Cancún have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Memphis to Cancún
Masks required on board, masks provided on flights from Memphis to Cancún
Social distancing seating
Middle seats unavailable to book on flights from Memphis to Cancún
Testing for antibodies, testing for symptoms for flights from Memphis to Cancún
Waiving of change fees. Search flexible flights from Memphis to Cancún