Daily cleaning, installation of cabin HEPA filters on flights from Memphis to Frankfurt am Main
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 14h 03m.
In the past 3 days, the cheapest round-trip tickets were found on Multiple Airlines ($984) and United Airlines ($1,145)
For Memphis to Frankfurt am Main, Saturday is the cheapest day to fly on average and Friday is the most expensive. Flying from Frankfurt am Main back to Memphis, the best deals are generally found on Sunday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Memphis to Frankfurt am Main.
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Scores according to KAYAK customer reviews
Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Cons: "Need improvements"
Pros: "Service & information"
Cons: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"
Cons: "Food was terrible. Except for the dessert which was good."
Pros: "Seat was very comfortable and the flight was on time."
Cons: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Cons: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"
Pros: "Foods were great."
Cons: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Pros: "Nice menue, friendly staff, very comfortable seats"
Pros: "Good food and good hospitality"
Pros: "The crew was friendly and helpful. And the food choices were good."
Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Cons: "Plane was full with some annoying passangers near me. The plane was not very new/clean."
Pros: "Need to give people cheap access to wifi"
Pros: "Crew courtesy, exceptional service"
Pros: "It was comfortable flight with a friendly crew."
Cons: "Out dated inflight entertainment system"
Pros: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"
Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Pros: "The older style seats are actually more comfortable for taller and larger people."
Cons: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Pros: "the flight was comfortable"
Pros: "The business cabin and the customer service was superb."
Cons: "The food"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Cons: "Flight was delayed materially with little forewarning Service was poor"
Pros: "Crew was great"
Cons: "Out of mango juice and the plane was too old."
Cons: "Transit time was too close with my connection"
Pros: "Crew was great; plenty of space to stretch out"
Cons: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Cons: "Ran out of meal options in both flights"
Pros: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Cons: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "Roomy seats & clean appearance and modern cabin."
Cons: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."
Cons: "Flight attendants raising shades so that light was in your face. Blocking aisles near bathrooms"
Cons: "No internet"
Cons: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"
Pros: "Crew was great"
Cons: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."
Pros: "The aircraft was perfect it self. The crew were nice"
Cons: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."
Pros: "Great crew members.. Very helpful"
Cons: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"
Pros: "I like that there are multiple bathrooms onboard."
Cons: "The rows are so narrow between seats that your roll on suitcase will not fit. You have no elbow room in your seat. People who live in England are very rude and would not let those of us seated in front of them to deplane. Too bad there isn’t someway to make people wait their turn."
Pros: "Courteous and attentive crew from baggage check in thru baggage claim."
Pros: "Entertainment and helpful staff"
Cons: "Had worst seat on plane on outward because I didn't know I could pick a seat free of charge before online checkin This could be a lack of communication on Kayak/Last Minute.com as opposed to Virgin"
Pros: "Nice crew"
Cons: "Comfort. Seats were very uncomfortable with absolutely NO leg room. I fly a lot and this was one of the WORST leg room experiences I had."
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Pros: "The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day."
Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."
Pros: "The crew on Virgin Atlantic was superb!"
Cons: "More leg room"
Pros: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."
Pros: "Really friendly crew, they go the extra mile to make passengers happy and comfortable."
Cons: "There was a boarding delay but flight still arrived in Hong Kong on time."
Pros: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Cons: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."
Pros: "Movies. Meals. Wine. Freq"
Pros: "I loved the food and the amount of it. There were so many movies and tv shows and music to choose from!"
Cons: "The seats weren’t comfortable enough for me to fall asleep."
Pros: "Loved the food and ambiance"
Cons: "The on air entertainment was surprisingly low quality"
Pros: "Top glass airline"
Cons: "I lake food and good service crew"
Pros: "Although we were badly delayed the cabin service was excellent in every way. Good meal , cheerful staff and well turned out."
Pros: "The cabin crew were excellent!"
Cons: "I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet."
Pros: "Cabin crew were accommodating and nice throughout the flight. Meals were good and the service was quick. Large range of entertainment selection for the trip helped pass the time."
Cons: "The check in process and boarding process were very slow. It made going through security a bit stressful and I didn't have much time after going through the security to use the bathrooms or get a quick bite to eat before the plane boarded."
Pros: "Everything was as or better than expected. Did not have high expectations, because price was so much less than other airlines. Crew was friendly. Was pleasantly surprised all was good. Was expecting extra fees, (from reading reviews) but had none. Virgin checked bags all the way through, even though tickets were unrelated (and my online checkin said I would have to recheck baggage for second flight)."
Cons: "Seats are small in economy. I was lucky it was not a full flight, so I had two seats. The entertainment system was a. It confusing to manage, but the choices were good. Food was ok; but not worse than would expect."
Pros: "Easy and on time boarding."
Cons: "Seats are extremely small. And when the seat in front reclines they are basically in your lap."
Cons: "I had to be rebooked on a later flight due to weather in London; this was obviously not the airline's fault. Because I took a later flight I missed my connection in London."
Cons: "Virgin Atlantic continues to give great service. Their lounges are way above all other airline lounges. It is difficult to get well prepared and fresh fish in lounges, but Virgin Atlantic knows how to do it."
Pros: "The personal care and attention."
Cons: "Old movies and few entertainment choices"
Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Cons: "Flight was cancelled ."
Pros: "The flight was a good flight overall. I was able to relax on the flight because I had the option of paying for a seat with more leg space. The cabin crew was pleasant and quite helpful"
Cons: "I didn’t like the fact that I had to pay for extra leg space. I’ve travelled with other airlines and had to option to choose my seat without any additional charge"
Pros: "in flight experience is above average"
Cons: "The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication."
Cons: "The crew was rude."
Cons: "Food was terrible"
Cons: "We were told over the phone that we could bring our kayaks with us to Africa but the airport staff denied not only our kayaks, but also our paddles which were in a standard ski bag. Their excuse was that both the kayaks and paddle bags were 2 inches too long. .. TWO INCHES!!!!!! We had record of the person we talked to and the time and date, but none of that seemed to matter. It caused A HUGE INCONVENIENCE for us since we are in Zambia for 6 weeks without our gear to paddle one of the most challenging rivers in the world... the Zambezi. Now we are constantly trying to acquire the proper equipment with very little success. We run a nonprofit called the Montana Kayak Academy which provides free whitewater instruction to youth between 8 &18 yrs old and we will be sure to tell everyone we know to NOT TRAVEL WITH EITHER VIRGIN ATLANTIC OR BRITISH AIRWAYS.... EVER!!! VERY DISAPPOINTED! !!!!!!!!!!!!!!!!!"
Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."
Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."
Pros: "the crew were the friendliest I've flown with (Irish & British)... the lighting was very relaxing and the continuous snack service was much appreciated (especially ice cream).. gonna try premium economy next time as the seats looked even better..."
Cons: "Vera the entertainment screen was very good but there were no newly released movies, everything seemed to be a couple of months old... the leather headrest was comfortable but kept slipping down to behind my neck, would be nice if it was lockable in position.."
Cons: "My headphones and those of my neighbors did not work."
Pros: "Flight okay and staff attentive. Seats still to close together. Had to purchase seat to guarantee not be in middle rows. Plane very warm throughout flight."
Cons: "Selection of entertainment good but touch screen very unresponsive. Hard to change volume and maneuver. Ear sets would not stay connected."
Pros: "1st class, what's not to like?"
Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"
Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"
Pros: "The staff, the food , everything was good. We were in premium economy and were impressed ."
Cons: "I have trouble walking and the golf buggy never arrived to take me and another lady to the airoplane so we had to walk."
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Cons: "Never seen an international flight charges checked in luggage $130 US dollars a piece"
Pros: "The cabin crew were very obliging and attentive. The seating was very reasonable for coach."
Cons: "Hand luggage was excessive and the overheads were full and the flight was not full."
Pros: "Flight was on time .. Friendly crew. Good entertainment system"
Cons: "Seats uncomfortable and leg room very tight . Didn't sleep well."
Pros: "The Virgin Atlantic Club was nice. The special security line was a bonus."
Cons: "Selection of onboard movies not very good. The crew was not so friendly. Menu could be more varied. The A340 configuration is not so good for Business class. Staring at other people across the aisle is not so nice."
Pros: "Everything on-board was awesome...Great job guys!!!"
Pros: "New boarding system of putting your hand luggage on ready was good."
Cons: "You have to pay for food and entertainment even though flight over 4 hours."
Pros: "Seems like they are always bringing you something. Very friendly. Great entertainment to choose from. Plenty of leg room even for a tall person like myself (at least compared to other airlines)."
Cons: "HEAVY PASTA DISH."
Pros: "Everything on Rome to Frankfurt was fine."
Pros: "operated by Lufthansa. Very efficient. Clean and comfortable"
Cons: "Delayed flights for a day"
Cons: "It was good"
Pros: "Great customer services, Very outstanding staff."
Pros: "Professional and cheerful."
Cons: "Not a lot."
Pros: "Excellent plane overall. Was late on one connection but so were a lot of other airlines due to high winds."
Pros: "On time for all legs"
Cons: "4 hour lay over in Toronto"
Pros: "The fight left on time and got us to Frankfurt"
Pros: "Due to unforeseen circumstances, I needed assistance to the boarding gate. The attendants were very helpful and courteous."
Pros: "It was all together a pleasant trip."
Pros: "Takeoff was on time and efficient."
Cons: "Few choice of movies"
Pros: "Every things"
Cons: "Delays and boarding"
Cons: "Tight quarters for long trip"
Pros: "On time."
Cons: "changing seat assignment"
Pros: "Friendly, professional staff"
Cons: "Personal space too small"
Pros: "Had one passenger in a wheelchair and we had great help!"
Pros: "Overall great experience!"
Pros: "Clean and rasy"
Cons: "Didn't take it"
Cons: "Terrible delay and plane was ridiculously old. Delay as they had to replace a part. It had duck tape in the bathroom holding the shelves"
Pros: "All trip was good."
Cons: "At the boarding que there was a Lufthansa employee singling out carry on bags for gate check, when they would clearly fit in the overhead. She addressed me and others in a curt and arguably rude tone of voice and mannerisms. No further instruction was given for the gate check process, hence I rolled the small suitcase to the entry of the aircraft, where the Purser asked why I would wish to check the bag. When I recounted the story, he chuckled and said, bring it aboard, there is no reason to check that bag."
Cons: "Limited space"
Pros: "i was able to to do check in on line, be updated on changing gates,"
Cons: "No boarding advantages as a star alliance silver member."
Cons: "The Budapest Airport was not very organized for check-in."
Cons: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."
Pros: "I love Lufthansa! It's my preferred carrier!"
Cons: "Leg space is tight"
Pros: "short and comfortable"
Pros: "I was comfortable, not affraid."
Pros: "All the services were great."
Cons: "Everything was perfect."
Pros: "Smooth Ride Stewardesses"
Cons: "I was denied boarding. No one told me that my passport had to be 6 mo. to expiration. Why the hell do you even put an expiration date if you're going to deny all travels prior to 6 months?"
Pros: "I enjoyed the attentiveness of the staff"
Cons: "No issues."
Cons: "coach seating sold as biz class"
Cons: "My bag is approved carry-on size, and I travel weekly with it. The gate agent forced to check it which was unnecessary and unreasonable."
Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."
Pros: "On time, quick, reliable."
Pros: "Thank you very much for taking care of my mother she is 79 years old doesn't speak English. and needed wheel chair. and she was thrilled happy and very comfortable thruw all your flights. I want to thank you personally from the bottom of my heart because it's very hard for me to send her overseas with her condition and no language. you guys awesome thank you very much again."
Cons: "No delays"
Pros: "Crew good, plane clean."
Cons: "Seats very cramped."
Pros: "Speed boarding and organized overall. Nice crew."
Pros: "LCY very efficient baggage drop, flight arrived ahead of schedule"
Cons: "Flight was cancelled after boarding us and letting us sit on the plane on the rollway for 2 hours."
Pros: "Attentive service by flight attendants"
Pros: "Crew was also nice."
Cons: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Cons: "Was surprised that you have to pay for all drinks. They want 2.50 for a baby can of coke."
Pros: "Flight itself was very smooth, especially the landing. Food was good also, both the chicken and pasta were prepared well. Pasta could have used a little more sauce. Quantities and variety were also good."
Cons: "I still don't understand why airlines don't board from the back to the front. Would make the entire process go much smoother. The bigger the plane the bigger the problem and delay. I don't mind storing a bag under the seat but there's more stuff taking up legroom so it's hard to get the feet comfortable which is important for those longer flights."
Cons: "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. They said on the plane that, if we are missing our luggage, it will come in on the next flight. I don’t understand the logic of the decision to not load our luggage to try to save us time."
Pros: "Flight was uneventful (the way it should be) although it was over an hour late leaving LHR. The cabin was clean and in generally in good condition. Leg room was okay for a short flight. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive!"
Cons: "The bag drop at LHR T5 was bad. I was in line for almost 25 mins waiting to use the self-serve system. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags!"
Cons: "Flight delayed by one hour Gate not announced as indicated on flight board When announced only gave about one half hour to make it to gate and board"
Cons: "BA took us onboard, flew us 40 minutes into Frankfurt and they decided there was a mechanical problem and returned back into Heathrow. The next plane did not arrive until 5 hours later, which lead to missing the connection flight. We were asking for updates and nobody knew anything. We asked to be changed to different airline and they could even do that. They did not compensate or pay anything, which is unacceptable. Horrible customer service."
Cons: "Cancelled flight and horrible customer service!"
Cons: "Late like always no even a free drink of water sad sad"
Pros: "The boarding and crew was nice... no complaints."
Cons: "Did not realize that, at least, water was NOT complimentary ... food & drink had to be paid for. Bummer."
Pros: "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. Very pleased about that."
Cons: "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. Tap water, really?"
Cons: "We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful."
Pros: "The plane didnt crash. I liked that."
Cons: "It was Delayed and no one was notified. I was rushing through the endless mess that is London Heathrow only to find a delayed flight - which worked out for me. I just wish I had known. The flight itself was more than 2 hours and not even a complimentary soda? You have to pay for a coke? I've taken 45 minute flights to vegas that offered complimentary drinks and snacks. Pretty odd."
Pros: "Flight was over all comfortable."
Cons: "No snacks were provided."
Pros: "Security check was quick and easy."
Cons: "The flight left 35 minutes late but arrived on time"
Pros: "The flight wasn't as late on arrival as I anticipated it would be."
Cons: "The ground staff were completely useless when it came to actually getting a new flight after missing my earlier flight when I showed up with only 20 minutes to spare and the ground crew left the gate before it actually closed. They then wanted to charge me 500 euros for a replacement flight, in the end Kayak online got me on the same flight for less than 100 euros. The rest of the flight was mediocre. Lufthansa and Virgin do so much of a better job with overall staff on the ground."
Cons: "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight."
Pros: "Routine departure"
Cons: "Booked emergency exit for legroom but did not get it due to full flight."
Pros: "Not a very crowded flight. Boarding was efficient and we departed and arrived early. As the flight was short there was no meal service or entertainment."
Cons: "There were no power adapters in the seats."
Cons: "Thank you"
Cons: "Full flight affected leaving time + 20 minute taxi to runway"
Pros: "The flight safety video and the crew were very helpful."
Cons: "No in flight entertainment"
Pros: "Always a good flight out of LCY"
Pros: "Nothing. A large group (100) of passengers flying from Venice to Heathrow to make our connections to the US were redirected to Gatwick Airport 10 hours after our original departure time. No British Airways personnel was presen"
Cons: "Hated every minute of it."
Pros: "Boarding was quick"
Cons: "Lack of communication about delays."
Cons: "Paid extra for mediocre seats"
Pros: "Everything was smooth. crew was courteous. Flight was plesant"
Pros: "The crews are OK."
Cons: "Flight attendants worked just as salespersons. Almost 4 hours flight without food and drinks (did not bring even a glass of water). It is a full price company, but served as l low cost airline. BEWARE!"
Pros: "Flight on time, good crew, got a direct gate position at FRA."
Cons: "Legroom in Club Europe is poor, seating in the front rows should not have been densified so much."
Pros: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Cons: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."
Pros: "It arrived in Greece on time, good landing."
Cons: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Cons: "Heathrow connecting gate announced only shortly before flight, thousands of connecting passengers kept in a central holding pen like cattle flight: have to pay even for a cup of water"
Cons: "So, the flight to Frankfurt never happened because of whatever happened with British Airways on 05/27/2017. We waited without information in the airport for over 6 hours and then were told to exit after which it took another 3 to 4 hours to get out of the airport. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. As we were leaving the airport, we were given water, nothing before that. We received information as we were leaving the airport about our rights for recompense. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future."
Cons: "The service was terrible and staff was unpleasant"
Pros: "Arrived ahead of time, although flight was fully booked, boarding was quick."
Cons: "Nothing, flights to Frankfurt have always gone off on time for me."
Pros: "All perfect !!!"
Pros: "There should be a special section for babies."
Cons: "Sitting on runway for 3 hrs and then get kicked off without good instruction. This was our 1st trip, so we felt stupid about everything after the flight was cancelled. Oh well. Much smarter now."
Cons: "I know that I shouldn't be shocked by the continued degradation of the airlines, but there should be a line. To me, a simple glass of water should not be too much to ask."
Pros: "quite nice and friendly staff. many vacant seats and thus much space to seat comfortable"
Cons: "old airplane, kind of run down impression. annoying and not really working touchscreen, lousy choice of movies. Everything had the air of not being organized, we had to change our seats twice without knowing, why. Really poor food compared to any other airline I know. One of the stewards constantly spilled drops of beverages over me, when he was pouring them for me and the passengers around."
Pros: "Flight took off on time and arrived 10 minutes early."
Cons: "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. Except that didn't turn out to be true. Frustrating although baggage claim had bags waiting when we got through customs."
Pros: "entertainment was great and the staff was very friendly"
Pros: "The TV and Movie options were good. The food was good too. The staff was very attentive."
Cons: "My luggage was misplaced, but I got it delivered to my house by Wednesday evening."
Pros: "Left close to on time."
Cons: "Luggage wait in Tampa was much longer than usual."
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Cons: "Better organization of when a flight gets delayed at another airport due to weather."
Pros: "I paid $118 for an extra legroom seat (D26) which then turned into a pass through for passengers to cut across to the other side to use the lavatory. This happened throughout the flight, hence took away the comfort I paid for and needed on this long flight."
Cons: "The food. I mean who makes this stuff?"
Pros: "Everyone was very friendly."
Cons: "More room."
Pros: "Crew was extremely nice."
Cons: "Cabin crew was good not great - expected more in flagship"
Cons: "The seats are very uncomfortable"
Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"
Cons: "WiFi was not working on the aircraft."
Pros: "Took an hour extra to get in the air but we arrived safe, and that is always 5 stars"
Pros: "On time, super help , confortable"
Cons: "Disgusting Food. Extremely uncomfortable seats: unable to recline far enough, my knees on back of seat in front of me, unable to sleep at all the entire trip. This was American Airlines, not British Airways. Cheap headphones kept falling out of line in port. TERRIBLE FLIGHT, Never Again!"
Pros: "video choices"
Cons: "seat width leg space aisle are way too narrow"
Pros: "Crew was great!"
Cons: "Isles for walking are way too small! I mean you can’t walk normally. I am 5’11” 195 lbs. not big but I have to move sideways down the isle. This is a very dangerous situation in a emergency situation. Something needs to be done. The seat space between the seats is another story"
Pros: "Mostly really friendly crew members. Plane seemed new, first and business class looked lovely."
Cons: "Wihout question, the most uncomfortable seat ive ever been in. It was obviously a newer plane, long haul flight, and thw configuration maximized space for more passengers. Width of economy seat was tightest I've ever experienced, with the arms of the seats literally right at my legs, nearlt digging in. The leg room was very short with my knees nearly touching the back of the seat in front of me. When i put my tray down, it actually rested on my knees, and was not level because it pitched up due to longer legs (and I'm only 5'9). This was a long haul, 8 hour flight. I've never beeñ so uncomfortable on a flight in my life, and have never counted the minutes I could get out. Seemed obvuous that meal service had taken a hit when corporate looked for places to cut expenses, its one of the lower quality meals. If compared with an international carrier, the food was really sub par. Mostly really friendly crew members, unfortunately, one who really didnt seem to enjoy the job any longer."
Pros: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Cons: "Original Flight did not depart on time."
Pros: "Attentive and caring flight crew. Speedy and efficient boarding."
Cons: "Food was not that great. Entertainment Monitor kept freezing which was a bit annoying."
Pros: "The flight was early to arrive. There was also a rather frightening bit of turbulence, and the pilot explained why it had occurred, which I found very reassuring."
Cons: "The food was definitely below average. It's virtually all carbohydrates.Other airlines provide you with a printed description of the menu options, so it's easier to make a choice. "Chicken or pasta" doesn't give the passengers any idea of what they are actually choosing. This time the chicken dish was served with pearl couscous, so it was basically pasta as well. The salad I was given was brown and wilted, and while the cabin attendants were kind enough to give me two salad that were in better shape (after meal service), I just think that quality control should have prevented a inedible salad from being served in the first place. I am also extremely opposed to American Airlines Transatlantic luggage fees. Since I was moving abroad rather than taking a short trip, I was not pleased about paying 100 USD for a second bag on top of an already expensive flight."
Pros: "Flight did not take place because of cancelled return flight. the whole itinerary was cancelled."
Cons: "because of cancelled flight I had to schedule a new itinerary directly through American Airlines. The cost increased from $947.50 to $1,873 plus airport parking for 17 days."
Pros: "Everything went as expected. Overall a smooth flight and friendly service."
Cons: "Well, it's never comfortable to try to sleep in economy class, right? But I knew that going in, and that's what I chose."
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The flight was over an hour late and we were not given an update until we started boarding. No alternatives were offered to those with tight connections."
Pros: "Friendly staff"
Cons: "Issues with times changing for departure"
Pros: "It was ok"
Cons: "i never LEFT!"
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Cons: "Seats very narrow. Not enough legroom."
Pros: "Crew and other personnel"
Cons: "I was not able to select a seat 24 hours before flight"
Cons: "The set I paid for I didn't get that and service was not good at all"
Pros: "Absolutely nothing"
Cons: "Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette."
Pros: "That it was over night"
Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
Pros: "Everything was good"
Cons: "Food was not good at all."
Pros: "Fast service, wonderful crew"
Cons: "Our seats couldn't recline. It was such a long flight and sleep was difficult in a sitting position."
Cons: "Rude crew"
Cons: "delayed on the plane"
Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."
Pros: "Wide selection of movies and other entertainment."
Cons: "This was not food that was served in the Economy class. This was pure junk. I understand that airlines are saving on the service in Economy but a minimal quality should be maintained. I recommend to prepare some sandwich etc. and other snacks and to take it on the plane."
Pros: "I loved not having to change planes."
Cons: "It was VERY cold on the plane."
Cons: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Cons: "Horrible service and was never notified so I was not able to make either of these flights."
Cons: "Need a better chess program"
Cons: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Pros: "Food and crew were excellent. In flight entertainment vast."
Cons: "Seats were terribly uncomfortable. I was sandwiched between two men in an aisle seat of 4 and our arms were bumping into each other the whole time because the seats were smaller than the people. It was the most back and lower lumbar discomfort I've had."
Cons: "Crew were consistently overlooking us in the middle section."
Pros: "Timeliness of departure and quality customer service"
Pros: "Timeliness of the flight and the crew were excellent."
Cons: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."
Pros: "The food and drinks were great. Flight left on time and arrived on time."
Cons: "This flight was actually on an American 777. One of the older models. For an almost 9+ hour flight, the in-seat entertainment systems need to be upgraded. The seats did not have USB charging capabilities, the selection of movies at the seat consisted of about 8 choices, and the screen size wasn't much larger than that of an iPhone 6 Plus. This was supposed to be a British Airlines flight, but it really was an American flight. I expected to be on a BA aircraft, which would have probably been upgraded."
Cons: "Never got to board that plane due to delay of my previous flight."
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Airlines flying from Memphis to Frankfurt am Main have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Memphis to Frankfurt am Main
Masks required on board, masks provided on flights from Memphis to Frankfurt am Main
Social distancing seating
Middle seats unavailable to book on flights from Memphis to Frankfurt am Main
Testing for antibodies, testing for symptoms for flights from Memphis to Frankfurt am Main
Waiving of change fees. Search flexible flights from Memphis to Frankfurt am Main