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I'm glad it wasn't only 75% full because I could get a good seat

We waited in the airplane for over 45 min for a southwest employee to make the flight. This cause over half the plane to miss their connecting flight in Denver. When we confronted the desk upon arrival, they told us the only flight they had was the next day leaving at 8:50 pm!!! Or they offered to get us to Burbank or LA, but after that we were on our own to get back to Santa Barbara. I paid for a flight from sba to bna bna to sba. My re entry into mom mode has been 💯 rough because of southwest mistake with my flight. And now I’m leaving to Reno tomorrow for a vballl tournament and just discovered that my leg in Vegas has me and my 3 kids on a stand by flight even though I had booked these ticket last year November!! Do better southwest!

Still need to work out the kinks on the new assigned seating boarding process. Otherwise, a very good flight.

Okay, not wonderful. Short flight. Wi-fi didn't work properly. Stuck waiting for a gate to open upon arrival for 20 or so minutes.

Southwest like most American domestic airlines, is a mediocre airline. But it is among the cheapest. Oh well.

Worst experience I had on Southwest. Still better than most, but the seating was barely tolerable.

Cluster mess boarding. Can't wait for SWA reserved seating. Internet didn't seem to work on the plane.

Great experience flying Southwest. The crew was really kind and helpful, and very friendly with our toddler.

The plane was not very clean. Lots of napkins and kleenex on the floor and in the seat pocket

I generally like everything Southwest. But my seat, the window and the table were dirty. The table was covered in body hair and I asked the flight attendant nicely a couple of times for wipes (before service so that I could use the table). I had to ask a few times during and after service again, and she brought them over after I had finished my drinks. Can you keep a bunch of wipes available as we board the plane so that we can clean our areas ourselves? Very little service is expected of the flight attendants on board. But if this is so hard, then I'd prefer to just grab what I need as I'm boarding so that I can take care of things myself. Thanks!

Everything was great except the fact that catering did not restock the flight from ATL to GRB and we were only offered water.

I usually like delta. However this is my second flight that the wifi does not work

The trip to Harrisburg from Detroit was extremely uncomfortable because of heat

Flights were on time, my connecting gate was VERY close to my arrival gate, everything went smooth and made for a delightful experience.

The temperature on the flight was unbearably hot and they were unable to serve waters and did t make any adjustments. This impacted us both when leaving, we pushed away from the gate but didn’t taxi for takeoff for awhile then arrived ‘early’ yet were stuck in the plane for longer than we should have been.

The staff on board and gate was nice - a welcome change from the usual. We also arrived early, which was a great benefit, given that it takes 30 minutes plus to get bags at SRQ.

No in flight service, no explanation - FC got service, C+ did not, unsure about Economy. No turbulence to speak of, so I guess another way to cut cost, or promote health and well being of Delta employees? Also, boarding in MEM combined zones, and with overhead space already full on both flights after Zone 2/ Diamond, presents a huge challenge to find a space for a bag. Delta, other than point A to B, is no longer reasonable to fly - very poor experiences, not even taking into account the chastising at the gate and rude crews, across the board.

Lower number on this flight so spaced out passengers. Able to enjoy more room to relax during flight. It was lovely.

The seats are uncomfortable and there was no power to recharge a phone.

The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.

The united employees at the gate treated me very rudely and called me nefarious

Flight delayed, last seat on the plane, no arrival Gate available due to the plane departing late

Really old place. Not as clean as it should be, tray tables needed better cleaning. The items, trays and some other items need to b6 engineered. Anything task you or crew may do is incredibly load, seriously engineer for quiet smooth, easy. Just opening and closing the tray table is actually dangerous and can easily injure a finger. I'm sure it happens as it happened to me! First time I used United and likely will be the last!

The head rest is too big and cannot be placed differently/removed. Causes one head to tilt forward and increase back pain

The staff was hospitable and professional. The seat had a bit of wear. The winner shade was stuck 1/4 open. I received the best of both worlds. The morning sun was able to come in and blind the screen i was trying to use while at the same time it was too low to look out and enjoy the view. Rather embarrassing for a 1st class ticket.

Trip was great. A wild landing in Ottawa with the wind and rain, but the pilot did a great job. Always love flying United.👍

Plane was was better than th YVR to ORD flight but was a fraction of the distance. Fly your better planes on longer distance flights.

In this flight we had selected seating for our family in the middle of the plane in a 2x2 format. The airline changed them to the very back row of the plane and split them to 3x1. Why pay for seats that allow seat selection if the airline will just move them to the worst seats in the plane?

The flight was canceled. Got rebooked to Chicago and when we arrived our luggage where to there. They were going to our original destination the day after. They would not deliver them to our house. We had to go pick them up.

Upgrade planes to have larger overhead bins, especially on this popular route and first class. Easy flight to Chicago, good service in first class. Can't wait for seatback entertainment to be brought back. I like the free wifi and messaging with T-Mobile. Although, the tray tables are not big enough to work even on a small laptop - so why is it called "business" class? Flight attendant said that the flight was too short to even serve water. I've flown that route several times, and that is the first time I ever heard that. No chargers in the seats. Rough landing.

It would be helpful to be able to download an eticket from either American airlines or Cathay Pacific; not just Cathay Pacific.

It was delayed a lot longer than 10 minutes because we arrived 45 minutes beyond our original arrival time. We sat on the tarmac waiting to take off for a very long time. The seats and entertainment options on American were not good and very limited. The ability to text via WiFi for free was nice, but that seems to be standard on mainline flights. Also, gold status really does not do anything for you anymore.

I paid extra for what I thought was leg room and it certainly was not. I had a very cramped experience on my flight from Dallas to Detroit and it was the section right behind first class section. I did however have an amazing flight from Atlanta to Dallas on the initial outbound flight.

Ninth consecutive American flight I have been on that was delayed

Horrible experience upon landing. Probably more due to DCA utter incompetence than AA.

This was a horrible experience. I’ve experienced several delays at this point and still not home. I was supposed to be home by 8:30 last night and here I sit at 7 am on a plane STILL unable to go home because of American Airlines.

Delayed due to no crew. On a major holiday travel day.

they should make XXL people buy two seats. sitting next to a person that was half on my seat and could not even buckle the seat belt, so I had to lean in the isle the whole trip.

temp inside the plane was very hot and could not be adjusted.

delayed and had to switch planes because first plane was broken.