|Flights Arrive in||London Heathrow|
|Flights Depart from||Mexico City Benito Juarez|
|Airlines||KLM, Air Canada|
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Pros: Once aboard the plane, all went well and I experienced excellent service from the cabin attendants.
Cons: The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!
Cons: old screens and entertainment system leg room to small
Pros: We got to Amsterdam on time
Cons: 1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty
Pros: Crew was good
Cons: Mechanical Maintenance
Pros: Cancelled 30 minute flight up to Vancouver which reaulted in missed flight to Australia. Air Canada the refused to put us on another flight. Went round and round for 5 hours with Air Canada until they finally put us on 3 separate flights getting to our deatination almost 48 hours late.Horrible
Cons: Notify passengers if short flight has more than 20% chance of being cancelled. We could have easily driven to Vancouver. If flight is cancelled, then own up to it and put people on next flight.
Pros: The few were friendly.
Cons: The food selection was poor.
Pros: Boarding and experience at terminal was good and smooth for the poor weather outside
Cons: Plane cleaning and confort, old plane and somewhat mean crew director.
Cons: were not served drinks
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