Find Cheap Flights on Aeromexico

Cons: They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful.

Cons: They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful.

Pros: Amazing crew. Comfortable seats and I liked the 2 seats across instead of 3.

Cons: Everybody boarded at the same time, it wasn’t by zones. Some sort of entertainment would’ve been nice.

Pros: Chech in crew poor attitude

Cons: Better attitude

Pros: Gate staff was nice, proactive and understanding of my situation and they promptly put me on the next flight.

Cons: The hotel the airline was offering wa a terrible option. I had to book a new hotel with no credit vard and it’s been a nightmare so far. Can’t order food.

Cons: Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off

Pros: Early arrival.

Cons: Boarding process.

Pros: Crew was great

Cons: Wi-Fi never worked going both directions. Also the gate was changed twice. The last change was less than 30 mins before departure and I almost missed my flight!

Pros: Nothing

Cons: Everything

Pros: Crew members are great and always willing to help

Cons: Seats could be more comfortable

Cons: I got there on time to board, but my mobile boarding pass will not scan. At which point I was asked to go back to the check in counter to have another one printed. Ended up missing the flight because of that. No refunds whatsoever. Apparently the boarding pass issue is common with Aeromexico at ORD

Pros: One of the flights at least had onboard movies.

Cons: Better organization, And no discrimination from the airport staff at Mexico City. Including the lack of information given (sign showing on time) when clearly there was a 3 hour delay and the gate number kept changing and none of the staff knew what was going on

Pros: We were given 100 different excuses for our overnight delay and processing all the passengers took much too long.

Cons: Tell the truth and be prepared to resolve it quickly. We waited on the plane for more than an hour and then again in the airport to get our new tickets and vouchers that no restaurant would accept.

Cons: The flight attendants not helpful!

Pros: Entertainment on the long haul was good, no entertainment on the fight from Mexico City to La Paz

Cons: Multiple delays and gate changes