Find Cheap Flights from Mexico City to Rio de Janeiro–Galeão Intl (MEX - GIG)

Cons: Flight time was changed twice

Pros: Crew onboard was nice and helpful

Cons: No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room

Pros: Crew was very nice and accommodating

Cons: Seat was uncomfortable but then again it was coach, not first or second class. Back hurt during flight and may consider paying to upgrade next time. Also not given a lot of space/ leg room.

Pros: Premium economy was roomy and appreciate the included cocktails.

Cons: The flight was delayed.

Cons: Floght delayed, flight attendant very hurried and unfriendly, the food is the same all the flight, pasta and chicken, the videos is the same, Boried this flight

Pros: Without problems or big delays

Pros: Couldn’t make it due to bronchitis and a leg injury and Avianca denied any type of refund, I lost $585 dollars due to being sick and Avianca not being understanding and having any type of flexibility

Cons: Better refund policy for emergency and medical situations, better customer service

Pros: It’s was all good great service and great stuff

Cons: I can’t think of anything....

Cons: Awful service. Terrible food. The seats are so uncomfortable and the service rude.

Cons: Too tight, no entertaintment

Pros: Nothing in particular

Cons: Organization, information and communication

Pros: Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available

Pros: Only thing I liked was the tv in the seat

Cons: I did not like how the plane does not have WiFi. Also I had an issue with the food. I was seating in row 30 which is the back of the plane. They started the food in the front so by the time it got to the back we did not have an option. I don’t understand why their isn’t enough of the 2 options.

Pros: Good service

Cons: Entertainment

Pros: Not enough leg space

Cons: More leg room for tall people, I’m talking about people over 6’ 4”. I am 6’ 6”

Pros: I was in need of a wheelchair, but seems like nobody cares. I could not go to the restroom, because the disorganization of the wheelchairs transportation. Almost lost my connection!

Cons: They need to be more organized and be more efficient with our disable necessities.

Pros: Cool

Cons: Thank you for excellent trip

Cons: Nothing everything was excellent

Pros: Everything

Cons: Attitude of the Aeromexico flight attendants . No customer service skills . Rude and disregarding

Cons: Punctuality

Cons: It would make more sense to offer food and more drinks during the flight. At least water, as it is recommended by doctors. It is important to keep people hydrated

Pros: On time

Cons: Food in business can be better

Pros: Everything

Cons: Sandwiches a little bit bigger on the way back...

Pros: Only thing I liked was the tv in the seat

Cons: I did not like how the plane does not have WiFi. Also I had an issue with the food. I was seating in row 30 which is the back of the plane. They started the food in the front so by the time it got to the back we did not have an option. I don’t understand why their isn’t enough of the 2 options.

Cons: Good crew, food was all right, didn't appreciate check-in and priority process. I had to go to the counter to check in as the mobile and machines wouldn't allow me, then couldn't select my usual window seat.

Pros: nothing

Cons: everything that other excellent companies offer

Pros: I was seated in exit rows both ways, so there was more leg room. I really liked that they gave one full meal during the flight and then a snack just before boarding. It is a long flight, so no food - or just piddly snacks - would have been miserable. The movie selection was good.

Cons: The odd crew member was a bit grouchy, but that happens everywhere.

Pros: Everything was ok except the audio

Cons: I could not use my earphones because the entry was blocked. You should get it fixed. Seat 23D

Pros: The time, wasn't long flight

Cons: We arrived to the airport over two hours before our departure time. We waited in line for over an hour to check our bags and get our boarding passes. When we checked our bags, we were told to hurry as our flight was boarding. We rushed through the airport to get in line to board the plane. When we got to the line to board the plane, we waited another hour before we were told to get on a bus to take us to our plane. Our plan left 45 minutes later than expected, but the airport never communicated any details about a delay. We rushed to wait in line instead of having time to get things at the airport or sit.

Pros: None of the above. Ground crew that does not really understand the costumer.

Cons: Always remember to present your rights to the crew.

Pros: The flight was early.

Cons: More leg room needed.

Pros: Plane was late in arriving so boarding was delayed. Took off 1/2 hour late, but landed on time in Miami.

Cons: Snack offered by American could be better than some dry cookies. Especially for Diabetic passengers.

Cons: I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly.

Pros: Premium economy was roomy and appreciate the included cocktails.

Cons: The flight was delayed.

Pros: The crew was friendly, the food was actually good for airline food and the flight was smooth.

Cons: I wish I had a map on the screen of where we were.

Pros: Boarding was amazingly fast.

Pros: Good service

Cons: Entertainment

Pros: Crew was rude, didn’t give the 12 people in our group any attention. We felt discriminated our group were told that our duty free purchases were considered carry on &we have to check our other carry on while the passenger next to my friend had her carry on plus 4 duty free purchases w/her & was not

Cons: I travelled with my husband, 15yr old daughter, 2yr old twin boys and 1yr old baby, tried checking in online the nite before and couldn’t, rep on the phone couldn’t help me, told me we were all assigned seats separately & she couldn’t help fix the situation, checked in at the airport & was told I ha

Cons: Flight was delayed, it took very long boarding and getting off the plane. People was standing when plane still taxiing and crew didn’t do nothing.

Pros: Very friendly crew, plenty of drinks. Easy and organized boarding process

Cons: Free WiFi would be nice

Pros: It was a basic flight. Their check in system was down so they had to hand write boarding passes and baggage tags. They were professional and patient even when a customer started cursing because his bags could not be checked all the way to his final destination due to the computer issues.

Cons: Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in.