Find cheap flights from Mexico to Pasco

Find cheap flights from Mexico to Pasco

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Boston (BOS)
Pasco Tri Cities
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Good to know

Low season

January Best time to beat the crowds with an average 3% drop in price.

High season

December Most popular time to fly with an average 0% increase in price.

Average price round-trip

$601 (avg. price over the last 2 weeks)

Good deal round-trip

$490 or less

Good deal one-way

$308 or less

Top tips for finding cheap flights to Pasco

  • Looking for cheap airfare to Pasco? 25% of our users found tickets to Pasco for the following prices or less: From Guadalajara $308 one-way - $399 round-trip
  • High season is considered to be January, November and December. The cheapest month to fly to Pasco is January.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Pasco flight deals.

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Top 5 airlines serving Mexico to Pasco Tri Cities

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,206 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "The crew are always great people."
Cons: "It was a late night/early morning flight. Good is limited to snacks, but adequate."

Cons: "Serve dinner in first class."

Pros: "On time"
Cons: "Walking to the airplane, plane didn’t have a door Insuficiente sitting space, Got charge for luggage Air attendants unfriendly Carrousel info unclear Boarding info, not upfront, quality of the airline has gone down drastically"

Pros: "Easy to board and plenty of crew assisting passengers"
Cons: "Seats are too narrow and crowded it gets very uncomfortable and cannot do much work on a laptop as there’s not enough arm space"

Pros: "I love it thanks"

Pros: "Very organized"

Pros: "Boarding on time"
Cons: "At the LA airport they put us in a bus in a remote area everything was to slow, take over 30 minutes to reach the terminal"

Pros: "Everything was great"

Cons: "Too short for any entertainment"

Pros: "I liked everything,wonderful experience."

Pros: "My whole experience was good...the flight went well. Surprised that no snacks were given though."
Cons: "No snacks."

Pros: "Service"
Cons: "Fly deleyed"

Pros: "Loved the fact that there was an empty seat beside me."
Cons: "Could not get to see the movie. Need better instruction on how to link up to the system."

Pros: "Very good"

Pros: "The flight was direct non-stop. The plane was new and in good shape."
Cons: "The flight was delayed. It took a long time to off-load the baggage."

Pros: "Crew was nice - it was not their fault this flight was horrible"
Cons: "Plane was super hot, no food at all, entertainment didn’t work, was late and then for some reason they randomly split up the coach boarding and let the people who had t been waiting on a head of the people who had been lined up for almost an hour"

Pros: "Went from Denver to Pasco did not go to Seattle"

Cons: "in Guadalajara, during boarding the cabin was inundated with mosquitoes (I mean not just a few, but many hundred at least). Passengers were simultaneously swatting mosquitoes from the first row to the last row. The mosquitoes then joined us for the duration of the flight; well many of them were swatted as evidenced by the bloody mosquito parts left on the walls and overhead bins. I don't blame the cabin crew for this event, especially since they had to endure it as well. However the attitude was that things like this are just part of flying these days, along with lousy food and shrinking leg room. I guess that's the truth of it though. Also not to be over-reactive but there is a public health component to this; Mexico had 805 cases of zika in 2017. And although in general we may be more at risk from a local mosquito that has fed on an already infected tourist, we should make an attempt to limit the introduction of any infectious vectors.."

Pros: "Extremely quick trip"
Cons: "The plane needs upgrading"

Cons: "No options for vegetarians when food was handed out. I asked if they had the food for purchase and they said no on a 2+hour flight."

Pros: "Free beer or wine"
Cons: "Cramped seats, prop plane"

Pros: "Excelente servicio"
Cons: "Everything"

Pros: "Two doors available for boarding, allowing for faster loading/unloading of people."
Cons: "Flight delayed by 20 minutes, but that's not bad for an evening flight."

Pros: "Very late leaving"
Cons: "Hour plus delay"

Pros: "The crew was friendly and efficient. I really enjoy flying Alaska!"

Pros: "Great service, great attention to detail"

Pros: "Excelente"

Pros: "The flight was quick and efficient! Also enjoyed the complimentary glass of wine."

Cons: "My ala cart bag was placed with checked luggage so I had to wait, but I got home safely."

Pros: "Early take-off, friendly staff"
Cons: "everything was cool"

Pros: "Every thing"

Pros: "The whole air experience is so egregious now, I'm committed to first class and only a few airlines. Just can't do it anymore. I'm not a herd animal and I don't want to do it their way. Period. On Air Alaska it's a clean cabin, they leave on time, they maintain the planes. Amen."

Pros: "The flight was on time and not overbooked."

Pros: "Nice crew, clean, great movie selections"
Cons: "Plane was delayed 2+ hours"

Pros: "It was a cheap flight and the service was better than I've learned to expect from airlines that fly into Mexico. It may be I'm seeing things that are not there, but I believe most airlines currently traveling into Mexico treat their passengers like cattle. I rank Alaska on the positive high end of this, but it could do better."
Cons: "passengers were treated like cattle."

Pros: "Good service"

Pros: "In my first flight with Alaska everything was excellent."

Pros: "Excellent service, timing, crew amiability."

Pros: "The sites were great the flight was good departed on time and arrived on time mostly all the crew was nice"
Cons: "One of the stewardesses in first class was a little rude to some of the people on the flight. Ex. (the person next to me asked for a water in first class and was given a glass of water and told that's all we have) it was said in a really rude way and almost thrown at him not cool Ex. ( old couple was in need to use the restroom and asked for some assistance and she was really rude to them cause they needed here help to get up. again not cool if she was not having a good day then she should not have came in to work."

Pros: "On time, easy to get through the check-in lines."
Cons: "No in-seat entertainment causes the "poor" above, but I did not expect entertainment."

Cons: "At the airport Aeromexico counter, passangers were not told to get a boarding pass from the Alaska counter. They were only told that no flight existed from Aeromexico, when they could have been given clear communication about connecting with Alaska as the carrier."

Pros: "Great service."

Pros: "Leg room is better than other airlines, great crew at GDL ticket counters, complimentary tamale (though not the best, they were good and it was a pleasant surprise), complimentary beverages, charging outlet, plenty of bathrooms (3), overall great experience."
Cons: "Two flight attendants were talking at the back of the plane. They were loud and unprofessional. Nothing racy, but joking about things like life vests and the plane going down is not something I enjoyed hearing. Just keep it professional and lower your voice. Other than that, all was good."

Pros: "Nothing"
Cons: "They broke my baby jesus into million pieces"

Pros: "Everything"
Cons: "Nothing"

Pros: "Appreciated the sensible 90 min check-in cutoff at Guadalajara airport. I originally had Aeromexico flight but didn't make their unreasonable 3 hour check-in cutoff. Alaska Airlines had better customer service and a better check-in policy."

Pros: "The whole service was great"
Cons: "The customer service the kind people"

Pros: "They offer food"
Cons: "Didn't have tv"

Pros: "I liked customer service . punctuality"

Pros: "Crew was great, comfort+ definitely has more leg room."
Cons: "Beer not guaranteed on flight for Delta comfort plus."

Pros: "Very nice plane"

Pros: "Fueron muy amables en el aeropuerto y en el avión"
Cons: "La atención de las personas a cargo"

Pros: "Safe trip and very nice crew."
Cons: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."

Pros: "Good"

Pros: "The crew was great."
Cons: "More food."

Pros: "The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on."
Cons: "The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices."

Cons: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"

Pros: "The crew was fantastic."
Cons: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."

Pros: "Entertainment, food, comfort"
Cons: "Slow boarding/alighting, entertainment system was too sluggish"

Pros: "The plane and flight was fine, as was the crew on board. The crew within the Salt Lake airport could have been better. Not sure if it was the gentlemans first time but overall he and the woman working the boarding were very slow and could have been more efficient. We boarded late (may be out of their control) but when we started boarding there was too much wasted time between calling up the military/people with longer boarding needs/wheelchairs etc. They waited until they were completely boarded and settled prior to calling the next group then spent time fiddling with the sign that splits the boarding lanes etc. Just appeared that there was no sense of efficiency. Polite people though."

Pros: "They were very helpful. I hurt my leg and am on crutches and they were extremely helpful to get me to my next gate in Minneapolis and to get me to baggage claim in Philadelphia."

Pros: "Delta employees are a cut above American AIrlines and I have to say everything went very well with the flight. THe last flight I took on American went horribly wrong and it was not even completed."

Cons: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Cons: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."

Cons: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Cons: "flight rerouted to LAX!"

Cons: "Service, puntuality, the flight was delay, no word of apology for been late"

Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."

Pros: "Everything"
Cons: "Nothing everything smooth"

Pros: "No entertainment and no food other than snacks."

Pros: "All on time, the flight attendants were nice and polite."
Cons: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."

Pros: "In flight entertainment is nice but only seems to happen on shorter legs of the trip. Also, too many useless interruptions from crew during movie. You don't have to keep thanking the passengers throughout the flight. And the volume through your headset is way too loud on crew announcements compared to regular listening volume of your program."
Cons: "Forced on later flight."

Cons: "4 hour layover in ATL too long"

Cons: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"

Cons: "Expensive food"

Pros: "Staff was great!"
Cons: "No TV for movies."

Pros: "Great flight . Even got here early"

Pros: "That I had room to accommodate my at the time disability and the crew members amazing"
Cons: "No Tv at all."

Pros: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"

Pros: "Non"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."

Cons: "The prices of the available snacks."

Pros: "All the staff are sincere in serving. It must be a direct result of the great management at the top. If the employees were unhappy and rude that also would be a direct reflection of the management. I use the same flight often and let the staff know I appreciate them."
Cons: "Snacks are small, but delicious cookies."

Pros: "Good service smooth flight"
Cons: "The food on bosrd"

Pros: "Entertainment in top notch... stewards were very pleasants"
Cons: "No complaints"

Cons: "They moved me from my carefully selected seats to a row that would not recline. My flight was miserable!!!"

Pros: "N/A"
Cons: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."

Cons: "My suitcase came without a wheel. Damaged luggage."

Cons: "There was a kid screaming on both flights and t was not a good time"

Pros: "On time departure and arrival, clean plane. Enough space for your carry on."
Cons: "Despite having 15 open seats on the earlier flight, I needed to pay $75/person to take the earlier flight. I chose not to do this. Would I have loved to get home 2 hours earlier."

Pros: "Upgrade to first class"

Cons: "Delayed boarding and take off"

Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"

Pros: "Was a nice flay , thanks"

Pros: "The crew were AMAZING and made the flight so much better. Boarding was easy. I also love that the pilot acknowledged the Service men and women on our flight."
Cons: "The older plan didn't have some of the perks that I expected from Comfort +... No conformed headrest, no USB plugs... I paid extra for Comfort + and expected some of these things."

Cons: "We were delayed over half an hour waiting for late passengers and then we had to sit on the runway in LA for another half and hour before a gate opened up and I almost missed my connection."

Pros: "Great crew."
Cons: "Very cramped seating on this plane."

Cons: "they treated us like cows"

Cons: "Not a lot of leg room"

Pros: "Super short connection (45 min). Time was very important in this flight and you delivered. Thank you."

Pros: "None of the above. Ground crew that does not really understand the costumer."
Cons: "Always remember to present your rights to the crew."

Pros: "The crew was just ok, they did not extend themselves to make the customer feel comfortable/safe."
Cons: "The seat on the flight are too small the average person does not fit comfortable."

Pros: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Cons: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"

Pros: "Comfortable seats and staff are very nice"

Pros: "Crew was very nice, twice beverage this is good but I miss the cacahuates japoneces."
Cons: "Airplane look little old , clean and comfort, but sound a lot when departing... that is creapy Checking was slow only 2 people"

Pros: "GOOD SERVICE"

Cons: "Did not like the airline never flyinging Aeromexico again"

Pros: "Good flight"
Cons: "It was going to be a 45 mins delay, turned out to be 1 1/2hrs"

Pros: "The onlt airline providing every pasanger with Free drinks and food. Live the beer and mix Tequila drinks."
Cons: "I did not like paying $50 us for the second bag i thing $ 25 its ok 50 its to much... I need ir to Boeing chese and tequila so my carry on bag tas over waigt so i check ir in."

Cons: "Hot inside the plane"

Pros: "better service than before"
Cons: "none"

Pros: "Everything was good, I was really impressed with the service."
Cons: "Nothing, I wouldn't change a thing about it."

Pros: "The crew appeared to be working very hard to meet passenger requests. They were polite and pleasant even though the flight was packed."
Cons: "Seats WAY too close together. Very uncomfortable."

Cons: "We had items stolen from two luggages. The were cell phones and the accessories plus some jewelry. These could have only been know by means of the security scans of the luggage. One item disappeared for a day. None of the other four were tapered with. I have contacted Aeromexico twice by email while in Mexico. The first time I was told someone would contact me and no one did. The second time there was no reply. I asked that some call be on my cell and I have received nothing."

Pros: "Great service! Right on time!"

Pros: "My husband's knees were pressed against the seat in front of him so much so as to cause indentations in his legs. fortunately the flight wasn't full and we were able to spread out over 3 seats. It was still quite an uncomfortable flight for him."

Pros: "Very polite crew"
Cons: "The seats are too close to each other I'm 6.1 and it was hell for 2 hrs"

Pros: "El precio casta te accesible a mis posibilidades. Y el servicio a bordo muy bueno. Gracias"

Cons: "The crew was so unpolite they did not let me board because apparently i was late and instead of helping me connect with another flight they told me they could not do anything...the crew at the checking was so rude...i missed my flight I will never use this airline again Delta was much better"

Pros: "Great customer service"

Pros: "Easy boarding."
Cons: "Small seats! I had 2 heavy set persons next to me and I was squeeze into the window seat. The persons elbow next to me would be over on my seat space, not to mention bad body odor. worst flight experience so far."

Pros: "The flight was on time"
Cons: "It felt very unorganized"

Pros: "The plane itself was very comfortable, didn't feel crammed in the seat. The food was decent, it made up for wasting all my time in line and not eating."
Cons: "The crew seemed fairly new and a little uncoordinated, boarding the plane and checking in also took the longest time I've had to wait, it ended up taking off late."

Cons: "No urgency when boarding plane in Mexico so we were automatically 30 min delayed. Flight was overbooked and the flight attendants chose to deal with the issue right when the plane should have been boarding. No AIr conditioning on entire journey from GDL-LAX. Sat in Tarmac for about 10 min additional without air conditioning due to no gates available for our flight."

Pros: "Everyone was helpful and polite. Flight went smoothly, boarding and food service was great. The complimentary beer and tequila was a much appreciated gesture. I will be visiting my family in Mexico more often and we plan to continue using AeroMexico in the future."
Cons: "This is a tough one. If I had to pick, I'd say the leg room was tight."

Pros: "Excellent price, Entering Mexico in a small city like Guadalajara was fast and trouble free"
Cons: "Boarding area and airplane was very hot, the vent over the seat had a very slow fan, and when squashed between two hot people on each side, the flight was uncomfortably warm (bear in mind this comes from someone who is not used to much heat. ..:))"

Pros: "The flight attendants were very observant and offered to assist passengers even before being asked."
Cons: "The boarding process could be made more efficient."

Pros: "I liked how they gave me a meal on the flight. It was a crossaint, one slice of ham and cheese but it's better than nothing."
Cons: "The boarding system was terrible. 30 minutes to departure, they just threw up "Last Call" and I was like WTF? and ran to gate only to find out that we just started boarding."

Pros: "The flight arrived on time."
Cons: "People started to line up at the gate an hour before the flight as instructed. This is inconvenience to as it would be more comfortable to be sitting for that time. Yet the boarding process was much slower than other carriers. The crew was professional but not so friendly. The food and drinks were not served until an hour and a half after take off, half way through the flight. Food was not very good a croissant with a small piece of meat and a small slice of cheese in it. Once service began, those of us seated in the middle of the plane could not get past the carts for at least 30 minutes to use the restrooms. Overall, I expected more from the country's principle carrier."

Cons: "Customer service."

Cons: "It was very hot inside the plane. No entertainment what's so ever"

Pros: "Nice smooth flight."
Cons: "What i did not like is my luggage got totally damaged. Both of my handles were torn of and I had nothing but the handle to roll the luggage on the top. I'm still trying to contact the airline. My luggage was new:("

Pros: "Attention, warming, punctual"

Pros: "The fact that Aeromexico still gives you food and drinks."
Cons: "Nobody follows boarding zones appropriately. Most people get into the plane when zone 1 is called, when your zone is up (providing you respect zones) you get to the plane and all luggage bins are taken and you see people already seated in your zone. Aeromexico is bad at enforcing sitting zones. One of the worst ones to do so."

Pros: "On time"
Cons: "Nothing."

Pros: "Everything was great! Great seats and always available for you!!"

Pros: "One flight attendant was very nice the others were snobby and rude."
Cons: "I didn't like how tiny the seats were. I didn't like the choice of food. I don't like how there was no room for my bags and my seat was close to the front of the plane. An I didn't like that things In my checked bagged were broken and spilled. My bag was packed tight and padded for the breakables."

Pros: "Me encanto visitar mi país de nuevo"
Cons: "La atención es verdaderamente buena"

Pros: "extremely impressed. just wow!!!!!!!!"

Pros: "The crew and services was fine."
Cons: "The plane was late, about 20 minutes. The airport's instructions on 'arrivals', or 'pick up' weren't posted where visible."

Pros: "Not much to say"

Pros: "Friendly crew, offered snacks and alcoholic drinks at no charge"
Cons: "Other planes were roomier... This aircraft was cramped. Flight was late leaving and late arriving."

Pros: "It is nice that food is served. Fruit is a good choice."
Cons: "Boarding and entry are terrible. They don't make any effort to get people on in an orderly way."

Pros: "Nothing"
Cons: "Bad Costumer Service Bad attitude They only care about charge more money when it was their mistake Not my"

Pros: "I've flown this airline many times. This was the best! Great service flight crew excellent service, very professional and helpful. Very nice plane, think it is new. In seat entertainment and smooth comfortable flight."

Pros: "The check-in process was quick and they did give free inflight food."
Cons: "Plane was very cramp even on a paid seat. Things on the 737 were visibly dirty and items were not repaired. Seats comfort was not good at all."

Pros: "Nice crew and staff on the ground."

Pros: "The help from bogota airport was incredible They help me to get on time on my flight"
Cons: "Mexico City airport is a disaster They change the flights gate every 10 minutes they don't even know where the flight is going to get transfer Guadalajara airport same situation flights got delay over 2 hrs. No reason or why this happens was told to the passengers Also they put a small quantity in the bus to get to the plain. They keep us inside for almost 40 minutes whit out any explanation I will never get a plain ticket whit Aeromexico Also plains are not in the best shape either seat doesn't work"

Pros: "When shopping for an airline to travel Lima Peru try AeroMexico. If you do not mind a connection through Mexico City AeroMexico is the one for you and price is good. Tacha and avianca airlines are also great alternatives for traveling to Peru. If you don't mind connections. For a straight flight try LAN for flying to Lima Peru they are the best."

Cons: "Maui to LAX GOOD. LAX to Phx crowded for Covid19 situation. Sat in middle seat between two other passengers. PHX to Santa Ana no one sat in the middle seat. It concerns me that such cheek to jowels seating could backfire"

Cons: "The crew failed to enforce ANY mask policy. The WiFi did not work. They over served alcohol to the passengers."

Pros: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Cons: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."

Pros: "I got an unexpected box lunch. Food was good. Thanks."
Cons: "Seats were cramped. A little more elbow room would be welcome."

Pros: "They moved me to a more comfortable seat"
Cons: "The smell in the bathroom was terrible"

Pros: "Flight was fairly smooth. Food was available for purchase."
Cons: "No onboard entertainment, either in seat or “shared”. Although I checked in over two hours ahead of my flight, my baggage was somehow placed on a later flight and will not arrive until early tomorrow morning."

Pros: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Cons: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"

Cons: "AC was way too cold"

Cons: "Checking in was way too long, more than 45 mins"

Cons: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."

Pros: "SEAT ok"

Cons: "The layover was 40 minutes but from one gate to another takes 30 minutes, I was one of the last person aborting and the doors were about to close."

Pros: "First class travel on express jets."
Cons: "First class travel is limited to bigger seat and snacks. I think hot towellete could be very nice."

Pros: "this flight was canceled!"

Pros: "All was good"
Cons: "Nothing to complain about."

Cons: "To many delays."

Cons: "Delayed multiple tomes"

Cons: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"

Pros: "Nothing, three hour delay"
Cons: "Why don’t they let people off the plane when they know there is a maintenance problem. They just lie to you and keep pushing the delay back when they could have let us get off the plane and get food. It’s ridiculous how much they keep BS’ing u"

Pros: "Breakfast on GDL-DFW and movie"
Cons: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"

Pros: "Entertainment"
Cons: "Food Seats so tight"

Pros: "AA is always on time! Love the premium economy!"

Pros: "Entertainment on screens"
Cons: "The gate agent made us starting in boarding group 6 out of 9 to check sizes of bags in the size box and she got into a verbal fight with another passenger. One guy told her she could board but the gate agent said no it didn't fit and she couldn't board. Then the agent claimed she had to gate check her bag and claimed there were no overhead spaces left. So everyone after that had to gate check. When I boarded there were at least 8 empty bins and I had not even gotten to my seat in row 22. The gate agent lied and slowed down the entire boarding process because she want to win a fight and show dominance over a passenger."

Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."

Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"

Pros: "Flight attendants were perfect"
Cons: "Beginning about 5.5 hours prior to departure I started getting text and email alerts indicating a sixty minute delay. Then thirty minute delay. Then sixty. Then none. I had to decide whether ir not to believe the alerts, get some things done and change my airport departure time .... or to disregard the alerts. Flight ended up leaving on time. Why the alerts??"

Pros: "On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time."
Cons: "The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia."

Pros: "No breakfast"

Pros: "Same as above."
Cons: "entertainment monitor for my seat did not work at all. also on all flights: I was not aware one needed one's own headphones to hear entertainment."

Pros: "Friendly staff"
Cons: "Food was terrible and the seats tight"

Pros: "We barely made our connecting flight."
Cons: "Flight delayed nearly an hour due to crew not showing up on time. Crew blocked aisle as passengers were boarding. Crew did not assist people who needed to make connecting flights by keeping other passengers from blocking the aisle after landing.. Airline did not seem to care about all the chaos caused by being so late."

Pros: "Food was okay. Luckily plenty of wine to get through 8 hours on this horrible plane."
Cons: "No individual video screens. Also our audio did not work ( true of most of one side of plane) so we could not even watch movie on the TINY overhead screen. Reading lights also did not work. We had no options to pass the time for an eight hour flight. The crew was unconcerned about the problem. They seemed grumpy!! This plane should not be used for long haul flights."

Cons: "This was an MD80 that had absolutely been ridden to death. I thought that AA was modernizing their fleet? This was a 30 year old plane."

Cons: "If there was ever a staff that was more eager to shirk responsibility I have never encountered it. At this point you might as well crash the plane and blame a duck. I am personally offended at the shear incompetence of the people employed by your "company.""

Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"

Pros: "Can't really say much as I slept most of the flight."

Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"

Cons: "I despise Heathrow. I'll only go there or use an airline there as a last resort."

Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."

Cons: "Planes too old"

Cons: "Everything"

Pros: "The crew was always very warming and assisting. Everything was a breeze."

Pros: "Entertainment was good"
Cons: "The check in computer crashed before it started. Only manual check in available and the staff wasn't trained to handle it. It delayed the flight over 2 hours and then the process screw up someone visas and they had to be removed with their luggage. But you know this already! You need to implement a better secondary system and have your employees be trained to use it."

Pros: "Check in Miami Stewards Miami Quito portion"
Cons: "Being 3 1/2 hours late from Quito to Miami Being delayed from Denver to Houston and switch to United to coach seats, they did give us coupons though, but after the fact . Luggage arriving late from Denver, customer service didn't have a clue were the luggage was. As we were leaving to come back next day the luggage, we saw it in a carrousel, and pick it up. Republic flight from New Orleans it's not worth it the business class, very poor service ."

Pros: "The crew, the flights was always on time."
Cons: "Maybe change's pretzel and gives sandwish."

Pros: "The food was ample and delicious. The stewardess was very pleasant and helpful."
Cons: "I had a very difficult time adjusting my reclining seat. It gave new meaning to physical comedy. Anothers' seat locked up all together and an attendant had to play with it for a long time to get it to an upright position. Another woman's phone slipped back under the cushion and she had a most difficult time retrieving it."

Pros: "Great flight"

Cons: "The delay my fly canceling poor communication I miss my dates etc"

Pros: "I liked that you continue to work on things to get me there but it did not happen."
Cons: "I expected that since I had been delayed by your plane not being ready and having mechanical problems that I would be put on first standby. There were eight people that got on and two of us that did not. After a long day with over three hours of delays and then another four hours of standby I was exhausted."

Pros: "Staff at LAX was helpful and tried helping me get to my next flight by moving me to front of plane at the end of flying."
Cons: "My flight to SFO was delayed so it made me miss my next flight. I ran trying to make it to that gate with a 20 pound backpack on my back, couldn't stop coughing for the rest of the trip after that. American Airlines staff told me that I can pay $75 dollars extra to secure a seat for the next flight 6 hours away. I told them I am not paying anymore because it wasn't my fault I missed this flight. Then, they lost my suitcase so they took 30 minutes to find it. I tried boarding with the priority pass members because my new ticket they gave me was for priority and one of the American Airlines staff members kept getting in my face until I was at the back of the line because I was in boarding group 4. I just never have been treated so poorly before my any airline. I travel often so I will never take American Airlines again. The final straw was another delay at my last layover in PHL, which made me and up traveling for a total of 21 hours."

Cons: "Flight delayed by over 4 hours. Took another flight"

Pros: "Leg room on the regional jet actually was better than that of a larger plane."
Cons: "We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food."

Pros: "Boarding was great"
Cons: "Inflight Services was horrific and my stuff was damaged in my luggage."

Pros: "The original flight was cancelled. Had to spend 12 hours in airport and pay for a hotel room in Houston plus meals. No compensation from UA"
Cons: "Airline should have helped with the extra costs"

Pros: "We left almost on time"
Cons: "Seating arrangement on departure was a horrible experience."

Pros: "United combined two half full flights, left us on the plane waiting for the second flight passengers to load"
Cons: "Yet another United flight delay and cancellation.United combined two half full flights, left us on the plane waiting for the second flight passengers to load"

Pros: "The crew on the plane was great."
Cons: "When it was time to board the plane they didn't have a wheelchair ready for William to board. He almos fell down trying to walk on the plane. It was a horrible experience. Shame on you Denver airport."

Cons: "This flight is never on time, coming or going. Very poor on-time performance."

Pros: "nice aircraft with easily used storage bins, nice seats, appeared clean"
Cons: "staff not particularly interactive or friendly. somewhat brusque."

Pros: "Nice flights attendants"
Cons: "This is not how business class sshould be"

Cons: "Seat was too small"

Pros: "Staff were respectful Plane was warm enough Left on time Extended leg room seats were actually comfortable Not next to toilets"
Cons: "Food was somewhat disappointing. Ordered a gluten free meal which somehow turned into a vegetarian meal - that was disappointing."

Cons: "Seats were incredibly uncomfortable. Why no food on a 4 hr+ flight?"

Pros: "The service as soon as I walked in the first airport until I walked out the last one was excellent for this trip"

Pros: "Crew, food"
Cons: "That the only entertainment was for purchase only"

Pros: "Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)"

Pros: "Nothing"
Cons: "After the gates closed, an exit light broke and the staff took over an hour to fix it. Flight delayed."

Pros: "Easy on ! Organized"

Pros: "Staff was great,trip was. Quick."
Cons: "Delays in take off"

Cons: "I left an important notebook on the back of the seat that was in front of me; I was assigned a seat on the rouse 8. Can you do something to get it back to me please?"

Cons: "The plane was late, I request wheal chair for my mother because she can't see for one eye no more and only 30% can see on her good eye and in Houston she was lost inside the aeroport because no one take care of my mother , yes lost for almost two hours, very very disappoint , I always book thru Kayak and never complaint, this time very disappointed , Glad my mother is okay"

Pros: "On time, comfortable seat, good drink service."
Cons: "Everything was fine, nothing to dislike."

Pros: "Nothing"
Cons: "Poor customer service.Flight was delayed and the employees at the counter where not helpful at almost missed my connection if the crew in Jersey weren't waiting for our flight to arrive.Since then I try my best not using United to flight"

Pros: "Thew crew level of service its great"
Cons: "No food"

Cons: "Missed both my connections"

Pros: "Confort"

Pros: "Everything was great!"

Cons: "Sadly there is some extreme weather going on in Houston I'm still in the airport"

Pros: "The flight attendants were polite and welcoming and the flight was on schedule."
Cons: "It was complicated to get the movies. You had to download the United app."

Cons: "They over booked the flight again and wanted 4 people to volunteer to take a layer flight."

Pros: "Nada"
Cons: "Overbooked as usual on a flight we had no chance to make"

Pros: "Everything else was good"
Cons: "The people behind the desk to give you your boarding pass took forever to show..there was no information as to why."

Pros: "Crew was nice"
Cons: "The 5 hour delay"

Pros: "Great staff and everything on time"

Pros: "Terrible my two young daughters flight to Pasco from Denver got canceled Sending them to Seattle tonight delayed And to Pasco tomorrow morning Missing school ;("

Pros: "We flew in comfort the entire trip! The business class cabin was clean, seats ample and comfortable."

Pros: "Loved that the crew was attentive."
Cons: "I wanted to charge my device, no outlets available. No TV screen available for movies, just makes the time go by faster when I'm distracted."

Pros: "Entertainment via my device instead of one built into the seat."
Cons: "Far too little space between me and the seat in front of me, and that's before the person in front of me reclines their seat."

Pros: "The punctuality"

Pros: "Head Flight Attendant Lynn gave 1st class service! She was a delight."

Pros: "paid for extra legroom and it made a difference. Staff was very responsive."
Cons: "Cabin temperature fluctuated quite a bit"

Pros: "Hard working efficient crew. On time; a pleasant flight. Excellent flight attendant who covered all requests on her own."
Cons: "No problems"

Pros: "The stewardess miss polanxo was great"

Pros: "Nothing was good about this flight."
Cons: "The flight was delayed for almost 3 hours for no good reason. The airline decided to assign a different aircraft, that's the only reason why. My husband had to go to work at 8am. We were supposed to land at 1am, instead we got home after 4am. On top of that Chicago airport had nothing open, only a Starbucks and we were starving. We also had a dog with us and he needed to have a bathrooms break due to the delay. Well we were told security was closed so if we excited the airport we wouldn't be able to come back in. So we went to the in-airport dog relief area, but a man that didn't speak English was cleaning it and told us it was closed. So what was our poor dog supposed to do in this horrible flight delay situation? It's just cruel."

Cons: "I hat west coast to east coast flights that offer no entertainment or food."

Pros: "direct flight from SFO to Pasco"
Cons: "Changed the flight schedule"

Cons: "How they handle my bags.....!"

Pros: "Nice people"
Cons: "Had to pay to escape the previous flights conform fattys"

Pros: "Easy booking."
Cons: "NA"

Pros: "Always the service is above and beyond"
Cons: "No complaints"

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