Find cheap flights from Miami to Cartagena

MIA - CTG

Find cheap flights from Miami to Cartagena

Round-trip
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Miami (MIA)
Cartagena Rafael Nunez
Fri 1/22
Fri 1/29
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Good to know

Low season

July Best time to beat the crowds with an average 34% drop in price.

High season

December Most popular time to fly with an average 34% increase in price.

Average price round-trip

$355 (avg. price over the last 2 weeks)

Good deal round-trip

$329 or less

Good deal one-way

$198 or less

When to book flights from Miami to Cartagena

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $198 or less one-way and $329 or less round-trip.
  • The cheapest flight from Miami to Cartagena was found 71 days before departure, on average.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be November, December and January. The cheapest month to fly is July.
  • Morning departure is around 11% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 5 airlines serving Miami to Cartagena Rafael Nunez

Scores according to KAYAK customer reviews

7.9
Avianca
Overall score based on 13,126 reviews
8.0
Boarding
8.0
Comfort
8.3
Crew
7.9
Entertainment
7.5
Food
Airline reviews

Pros: "Easy airline to fly with good equipment"

Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"

Pros: "Fast boarding"
Cons: "Flight was delayed... so..."

Pros: "Price was right and they left on time"

Pros: "in seat entertainment"
Cons: "None of the AVIANCA staff smile, not at check in, not when boarding, not during the inflight service, not during disembarkation..."

Pros: "That the flight was on time"
Cons: "The food, and they told me I should pick up my baggage at Guayaquil but I had to pick it up in Quito"

Cons: "4 hours delay"

Pros: "Nice planes, excellent service"

Pros: "Comfortable. Good food. Good service"

Cons: "Al good"

Pros: "The crew, the plane, the flight, the food was all very, very good"
Cons: "We initially picked exit seats but they ended up unasigning my son's seat because he is 2 years old, both times they gave us the worst possible seats in the plane. When initially assigned my son, it said: "No one under 2 is allowed to seat in emergency seats" a bit misleading and inconvenient. Other than this we had a great experience."

Cons: "Flight delayed"

Pros: "Comfortable newer aircraft On time departure on both outbound and return flights Full meal service with free beverage including wine and beer offered in economy class. Two free checked bags per passenger in economy class. All of the above are far superior to any airline at a competitive price"

Pros: "Nothing"
Cons: "The airline was on strike and I haven't gotten my money back."

Cons: "Got to the airport and they told me my flight was cancelled without prior notice. The ticketing agent told me they would fly me to an airport 40 minutes from Cartatenga. It ended up being 2.5 hours away. Just terrible."

Pros: "The Flight Attendances, was nice, they gave us "Food" (like it use to be) and the flight was pretty smooth."
Cons: "Same As Above"

Pros: "Had an excellent flight to Bogota no problems whatsoever."

Cons: "I did not received my luggage on time this cost me 500 dollars to buy new cloths in order to attend the party I was invited in Cartagena"

Pros: "I like the seat comfort and viewing screens on the seat in front of the passengers which allows for the long trip overseas to pass more easily without appearing to be as long as the trip actually takes."

Pros: "Once boarded, crew was friendly."
Cons: "Flight was over 6 hours delay with no clear explanation or support given to passengers. First and last time I am flying Avianca."

Pros: "Attention and servicio"
Cons: "No Complaints."

Cons: "MY SEAT WAS DIRTY. THE CREW VERY POOR. FOOD HORRIBLE."

Pros: "Good flight. Met expectations."

Pros: "The plane is at the gate but they delayed our flight 9 hours because "the crew needs to rest". WTF?!"
Cons: "Lack of customer service. The gate rep doesn't care and didn't even announce it properly on the PA. She spoke in Spanish to a few customers at her desk and left it at that. Garbage flight and will never use them again."

Pros: "The food , the service and the movies !!! Great selection"
Cons: "Nothing, everything was perfect"

Pros: "Left on time. Arrived 10 minutes early. Boarding was efficient."

Cons: "The plane was cancelled and we where re-routed to bogota and then the plane arrived late in bogota and we missed the flight to Cartagena. We had to stay overnight in bogota. A mess. Horrible service"

Pros: "Very friendly crew. Great movies and music. Clean."

Cons: "Flight was delayed, it threw of my schedule."

Pros: "Entertainment System, On-Time Flight."
Cons: "As with any airline, no room in coach for tall individuals."

Pros: "SUPER IMPRESS!!! Costumer service was awesome flight amenities were great"

Pros: "Everything."
Cons: "Turbulence."

Pros: "Short period of time"

Pros: "The enterteinment sistem"
Cons: "That the flight was delay and they did't say anything"

Pros: "Los aviones son modernos y bastante cómodos."
Cons: "No habían suficientes frazadas para entregar a los pasajeros. La tripulación ni hizo su trabajo completo. No recogió los asafates, una vez terminado el servicio de cena y no ofreció, ni agua, previamente y ni Cafe, después."

Pros: "It is a pleasure to flight with Avianca Aerovias, always on time and the crew was very professionals."

Pros: "Very comfortable plane. The captain were very informative at all time."
Cons: "The staff were very unprofessional from the counter where we were overcharged for extra suitcase to the crew in the plane who were not attentive at all, specially to my 92 years old mother when she requested for assistance to set the screen or to openned the snack bag. Food were so small portions."

Pros: "Plane was new."
Cons: "Crew were not all bilingual."

Cons: "Mucho retraso y daño en el avión de Bucaramanga lo que obligó a cambiar de itinerarios varias veces"

Pros: "Being stressed out after my gate was changed."
Cons: "The complete waste of money spent on this GIG trip because my gate was changed and I missed my flight."

Cons: "They were rude. Acted like they were better then everyone else."

Pros: "Miami, USA"

Pros: "Good service (on-board and at the airport)"
Cons: "The boarding took more than an hour. The flight departed 1:30 hs. later."

Pros: "the flight was in time ,and the service excellent in counter and during flight,"

Pros: "friendly and polite."

Pros: "Flights always have comfortable seating and good entertainment options."
Cons: "No English was spoken during the boarding process - a fellow passenger told me when to board. No English was spoken when the meal was served - a fellow passenger helped me choose my meal. No English Customs papers were available. Really???"

Pros: "That the flight was short. We left a little earlier and arrived 15 min earlier"
Cons: "That even though it was a sunny day, the plane as going up and down, making me sick. There was no food. The coffee was bad, the creamer artificial and the juices artificial."

Cons: "The seats"

Cons: "My bag was left in Miami. Fortunately Avianca will deliver it tomorrow."

Pros: "En realidad todo muy bueno"

Pros: "The crew"
Cons: "Entertainment options were poor"

Pros: "Average."
Cons: "Everything."

Pros: "The food, the crew, the comfort..."
Cons: "It was perfect!"

Pros: "Time and service"

Pros: "Entertainement"
Cons: "Food"

Cons: "Food and entertainment options. Also layover was too long, but this is not their fault, all flights were on time"

Pros: "The seat very well."

Pros: "On time!"
Cons: "Everything was ok"

Pros: "Very un-experienced Air hostess..They seriously need training. Also they need language training in English"
Cons: "Air hostesses can not understand English, and ATTITUDE is bad . Need massive amount of proper training"

Pros: "Very friendly stewardess"
Cons: "Food. More legroom."

Pros: "The Seat was comfortable"
Cons: "Food"

Pros: "Confortable seats"
Cons: "Food"

Pros: "."
Cons: "."

Pros: "food really good, the punctuality was great"
Cons: "highly recommended"

Pros: "Attention very good"
Cons: "None"

Pros: "everything perfect you guys are the best"

Pros: "The food they serve besides being a very small portion, is disgusting."

Cons: "Everything was perfect"

Cons: "please email me where i can reply"

Cons: "So, because I was 3 mins late to the gate, they made me spend another $320 for a fligh next day. I'm still in Panama city. Its unbelievable how the plane is still there, with the corridor that takes the passengers to the plane still attached to it, and they can look me straight in he face and tell me they cant reopen the door. While I'm stressfully paying an extra $320 and knowing I'm going to lose 1 whole day of my vacation in Rio because of one little detail that could be solved by opening the door and letting me in, I see the plane there sitting in the same spot for another 15-20 mins without moving. Worst company service ever. Unbelievable. I will never fly with these people again."

Pros: "It was fast ,super organize, clean plane ,very friendly staff,all this especially so early in the morning made the fly fantastic"

Pros: "Everyone super welcoming and kind"

Cons: "Our flights were delayed and on top of that, we had to run to reach the gate (which was changed without any notice)"

Cons: "Checking in at Miami was very slow"

Pros: "Punctuality"
Cons: "No complaints"

Pros: "everyone was friendly and helpful. better service than the typical U.S. carrier."

Pros: "Crew members provided a great customer service to all passengers."
Cons: "A little bit old plane with screens that are shared. A particular incident of a family that were very loud and had a kid that threw up made the flight uncomfortable."

Pros: "Comfortable seats"

Pros: "There’s a glitch on this page that is not allowing me to select 5 stars for my overall rating but everything was FABULOUS! Sweet attentive sharp staff. Would definitely travel with Copa again."

Pros: "Food and beverages were good and free of charge. No embarrassing food for purchase as other airlines."
Cons: "Lack of in-flight internet connection and no power outlets for charging devices on board."

Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."

Pros: "Easy layover in Panama, Flight from Panama to Cartagena was short and sweet, Friendly staff."

Pros: "Everything was smooth good service plane was exceptionally clean... Far better than Avianca"
Cons: "Selection of food or breakfast"

Cons: "Worse customer service at the 1800 fly copa and at the counter..."

Pros: "La variedad de bebidas, puntualidad de las salidas, rápido abordaje"
Cons: "El snack"

Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"

Pros: "Airline staff very responsive and quick t"
Cons: "The space between seats too uncomfortable"

Pros: "No delays, quick flight, friendly staff."
Cons: "They could have better snacks."

Pros: "My luggage got lost with my medication in it. I am diabetic type 2"
Cons: "The airline staff has ZERO customer service skills. They treated me very poorly every time I asked them about my luggage. I have NEVER been treated this way while traveling -taking into consideration that I travel for work-"

Cons: "good"

Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"

Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"

Cons: "very cold on flight and no blankets"

Cons: "- Flight delay - ONLY ONE bathroom for economy class -No wheelchair service on arrival ( asked before the flight) -Very bad food"

Pros: "Nothing"
Cons: "Sobrevendieron el vuelo, no teníamos asientos asignados y fue terrible 40 min de retraso."

Pros: "la puntualidad y el buna atención."

Pros: "La comida y las asafatas muy buena atención. Cordiales y atentos"
Cons: "Si hay cambio de gate por favor avisar x email o si el gate no estaba definido hacerlo media hora antes por lo menos. Mal no tener wi fi en aeropuerto, deberiamos acceder a él, muchos no podemos hacer roeming x costos.yo tenía en panamá xq estaba en el vip."

Pros: "That fact they offered food without extra charge"
Cons: "No movies during flight"

Pros: "On time and did not lose my luggage"

Pros: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"

Pros: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Cons: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."

Pros: "N/a"
Cons: "N/a"

Cons: "No food just a cookie"

Pros: "On time"
Cons: "Food"

Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."

Cons: "The pilot arrived 1.5 hours late and my bag was out on another flight, further delaying me. Terrible."

Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."

Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."

Pros: "it was a very nice and pleasant trip!"

Cons: "Impossibly short connection time to get across the whole airport"

Pros: "entertainment and flight attendant"
Cons: "food"

Pros: "The crew welcomed us on board the night of December 31st. They celebrated New Year with us and created a comfortable and celebrative atmosphere. Amazing service!"

Pros: "nothing"
Cons: "Latam didnt care leaving us stranded in the island and they didnt try to help us to come back soon. Awful customer service."

Pros: "the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me."
Cons: "my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken"

Pros: "Comfortable seats."
Cons: "Food and drink service not given. There was no turbulence to justify this failure, and flight was over an hour long, allowing sufficient time to provide it. Poor communication of departure delay."

Pros: "Notging"
Cons: "They rebook ed me thru LAX."

Pros: "I slept most of the flight."

Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."

Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"

Pros: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Cons: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Cons: "Delayed by 3 hours"

Pros: "Had pillows and blankets"
Cons: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"

Pros: "Entretenimiento"
Cons: "Comida, al llegar a mi ya no habían opciones."

Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Pros: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Cons: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."

Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"

Pros: "I like the fact that LATAM is part of the One World alliance"
Cons: "The check-in process was chaotic and they have lost my luggage even though it was a direct flight."

Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."

Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"

Cons: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Cons: "We waited over an hour at the baggage claim carousel to collect our luggage. We received no communication or announcement about what was going on. Unnecessarily appalling customer service."

Cons: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."

Pros: "Captain always give us information during the flight because weather condtions were rude"

Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "muy amables"
Cons: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"

Pros: "Everything"

Pros: "El sistema de registro fue rápido, el abordaje también, el avión estaba en buenas condiciones de aseo y comodidad, la tripulación fue muy amable, el vuelo salio a tiempo."

Pros: "The flight was fine, as far as being on time, more or less comfortable, etc."
Cons: "You have to pay for food. Being expensive, you go hungry. They gave free soda."

Pros: "There is nothing that I liked"
Cons: "Having flown with LAN multiple times the only time you receive good service is when you fly in Business Class. Recently I have been flying economy and from the moment checking in to leaving the plane is a terrible experience. I have had on numerous occasions when checking in at the airport that I was lied to regarding the seat I was in. Or there was more than one person with the same seat. Food and the wine is awful. I would not even eat it if I was starving. When flying the overnight/ morning flight they leave the cabin lights on pretty much the entire way, their excuse is that they need to serve dinner, but who serves dinner at 0500 in the morning anyways. My last flight I asked if I could borrow a pen, and they told me they do not give out pens to customers. I will never fly LAN again except for business class. On American Airlines they are a lot more friendlier. Also a shame that they do not have a way of recognising the people that fly with them frequently, I have flown with LAN 10 times in the last 12 months. They have a bad attitude."

Cons: "Lost baggage. !!!!"

Cons: "I have a very bad experience. The first flight was delayed, so many people including me missed the connecting flight. They kept us till 2AM at the airport and made us take out all our luggage before taking us to a hotel. Then, there was a Flight leaving the same day at noon, but instead of acommodating us there, they made us wait till 11:59 PM for the next flight. They told us that it was a direct flight as it was initially scheduled from Lima to La Paz, but that was not true as we had to stop in Santa Cruz first. To sum up, there was a 28-hour delay in total. I was supposed to get to La Paz on Jan. 28 and ended up arriving on the 29. No explanations were given, but it is clear that they oversold as all flights were full. Avoid this airline if you can."

Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."

Pros: "Flight was on time and the crew was polite"
Cons: "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. And passengers already had dinner. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. It would make a lot more sense to serve breakfast instead of dinner. By the time we landed at 6:10 am, nobody had time to sleep but one hour."

Cons: "There was a huge delay for mopre than two hours"

Pros: "The flight was excellent"

Pros: "Decent food, professional staff."
Cons: "Boarded plane with broken A/C. Extremely unpleasant and didn't explain the problem to passengers well in English."

Pros: "Seats in so called " business class " barely reclined ...the whole plane was packed full , no empty seats , the Miami airport is one of the worst in the world as well... Will never be flying on American again if I can help it.,,"
Cons: "Please take any other airline if at all possible and avoid MIA airport too....use Ft. Lauderdale if possible..."

Pros: "The plane was nice. The captain was friendly and informative, and the flight was great."
Cons: "The food was pretty mediocre with a small soggy sandwich that I didn't bother to eat. They force you to watch a very long and extremely boring trailer for Disney. You can't turn it off and have to sit through one bugman movie trailer after another."

Pros: "Old plane had bigger seats"
Cons: "Flight attendants were ok, plane was super old and made weird noises"

Pros: "Arrived early, friendly crew, good exit row seat."

Pros: "Staff was very friendly and helpful."
Cons: "Movie kept freezing up. So did Sodoku game."

Pros: "Crew"
Cons: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"

Pros: "I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any."
Cons: "Nothing, I loved it all."

Cons: "I would consistency with the flights. The plane I took from NYC to MIA had individual montiors and served a variety of snacks. The flight from MIA to NYC had on pretzels and you had no options for entertainment."

Cons: "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."

Cons: "My flight got cancelled and then the flight I got rebooked on also got cancelled so I had to spend the night in an airport and miss a day of work."

Cons: "Too many delays. Having to de-board after boarding."

Pros: "Always a great experience w American especially for service members"

Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"

Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."

Cons: "Allergic to cat/dog dander. Had dog with no kennel in window seat of my row. I was on aisle seat. As we all got up to let the owner go to the bathroom a dog followed walking on my seat. For the last hour and a half of the flight the dog Sat on the owners lap. My allergies and asthma begin to flare up prior to landing . Not a pleasant flight ."

Cons: "It was an eight and a half hour flight that took place in the night. My seat was broken so it did not recline. I also have trouble sleeping on flights and thought there would be the opportunity to watch TV/movies but this was not the case unless you wanted to pay extra. Most international flights already have this built in for free and should be included in the cost. What a disappointment flying on American was. I will take LAN or Copa from now on as my other options."

Pros: "The plane had a wider aisle - much appreciatedz"

Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."

Cons: "Baggage claim process way too long. Took 1hr to get off plane."

Pros: "I like AA overall, better than United for sure. I've been flying with AA since forever."
Cons: "Flight attendants arrived late, delayed the passengers. No blanket for main cabin when asked, my parents are old and they were really cold. Harsh landing but that's a give for DCA anyway."

Pros: "Individual entertainment. Wowww!"
Cons: "Seat was a bit tiny. Free food snacks were not quite good."

Pros: "Nothing"
Cons: "We lost our connection to Jacksonville"

Pros: "Friendly staff. Landed early. Offered a free bag."
Cons: "They moved the flight earlier, which was not fun. And, there were no entertainment centers."

Pros: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Cons: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."

Pros: "Excellent staff and flight attendants."
Cons: "Coach seats were like cardboard. My back was killing me within 2 hrs... :("

Pros: "Nothing"
Cons: "Super old planes, no had a tv."

Pros: "The crew was OK"
Cons: "Entertainment extremely poor."

Cons: "Delayed like 5 times, finally canceled. Rerouted thru additional stops than bought."

Cons: "Chairs were a bit tight"

Pros: "I will only book a flight on a 777. The wifi and movies are a great perk!!!"
Cons: "N/A"

Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."

Pros: "salio y llego en tiempo. La tripulacion fue muy cordial"
Cons: "hacia mucho calor en la cabina"

Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"

Pros: "Puntuality"

Pros: "It was a very short flight so not too much to go wrong."
Cons: "I had a carry on and a laptop case that fit under the seat. The laptop case has wheels and a handle. The gate agent said I need to check one bag, even though I could show that the laptop case was within the specs for fitting under the seat. When I tried to argue with her, she said, "One of your bags is going to be checked--which one is it going to be?" Bad attitude."

Pros: "Complimentary cocktail! Great selection of entertainment on our own personal screen."
Cons: "Boarding agent was abrupt"

Pros: "Full meal service, friendly and helpful crew, checkin agent went above and beyond to get us checked in even though we were late in getting to the airport."
Cons: "Ancient plane with old, uncomfortable seats and no in-seat entertainment. AA should warn customers when booking these old planes."

Pros: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

Pros: "good selection of movies"
Cons: "Mess up between the 2 airlines operating the 2 different legs of the journey means that we didn't get our boarding pass and (the worst) seats until 1h15 before departure... and we were not the only ones facing this stressful situation. One luggage lost, with Iberia luggage delivery service team in Barcelona being slow to understand how to work a google map."

Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."

Pros: "Boarding was smooth and the pilot did a nice job of getting us to and from Miami. Thank you!"
Cons: "The flight time said an hour, yet our arrival time was 6 hours. Then we proceeded to sit on the runway for 20 minutes before take off and now at 45 minutes after we landed. Someone should have planned gates and deplaning schedules better, it's an awful experience sitting and doing nothing when you're so close to being home. The other thing that was bothersome was on this 6 hour flight, my entertainment screen didn't work. Which not only meant I would need to entertain myself for the next 6 hours, but also there wasn't a way to get the flight attendants attention. When they came around with drinks, I asked two of them how to fix the screen and they gave me two different answers which neither worked. Then when I needed anything I would have to make my neighbors move and go walk to find someone. Overall not my favorite flying experience and didn't feel taken care of by the crew or AA. And to think I spent extra money to fly with AA..."

Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"

Cons: "Voar 8 horas de Miami para Sao Paulo sem entretenimento de bordo foi péssimo. Poucos filmes e nenhum com legenda em Português. Se o voo era pro Brasil acho que era o mínimo que se poderia esperar. A comida estava horrível."

Pros: "Sits were comfortable, love the tv combo allow to charge my phone"
Cons: "Cabin was very hot no air conditioning"

Pros: "good food, choose the pasta"
Cons: "a stop on La Paz on the flight back, the altittude hit hard."

Pros: "The crew was nice Smooth ride"

Pros: "Even though flight was full, everything just flowed - no issues."
Cons: "Video was for cabin and not by seat"

Pros: "Almost nothing"
Cons: "The food, aircraft, video entertainment system.....all"

Pros: "Business cabin crew was very nice which is becoming something very rare at American. They did all they could to please us."
Cons: "This was a late flight and although the crew was very nice. The plane had no food. Yes we had a short layover and could not eat. We really expected to have a warm meal served on the plane and we were flying business. American always falls short. This is why the less expensive airlines are kicking their butt."

Pros: "Uneventful flight"
Cons: "It was the same crew from my previous flight from San Juan to Miami. They were not nice before and they were not nice on the second flight. It was a long day for us too."

Cons: "Terrible airline. No one seems to know what they are doing. Very unprofessional, bad experience from beginning to end"

Cons: "Seats more comfortable, please!!"

Cons: "Waiting time"

Pros: "Not at all!"
Cons: "Worst experience ever!"

Pros: "Nothing at all. Rude crew. Tricky rates! I know that is a low cost fly, but for the first time in my life this people charged me for the check in. Unbelievable"
Cons: "Really, all! Money grab low cost airline! The worst experience ever!"

Pros: "I first thought the price/value was good; however, I had to pay to check in, I had to pay for my bags, I had to pay for water."
Cons: "Everything. I will never fly this airline again."

Pros: "Staff at the airport"
Cons: "I didn’t know that you had to check in at least two hours before the flight. Had to purchase another one later in the evening. Staff at information at the airport were incredibly helpful!"

Pros: "On time"

Pros: "The crew was helpful."
Cons: "The flight was delayed"

Pros: "Efficient crew, comfortable seats."
Cons: "Children should not be seated in emergency rows— this delayed our flight almost an hour."

Pros: "I arrived safely in Bogota."
Cons: "Having to PAY to check in at the airport, having to PAY to carry on a bag... this is ridiculous. What seemed a bargain at first glance ended up costing me WAY more than buying a more comfortable airline with more amenities. They are the Spirit Airlines of Colombia. Avoid them."

Pros: "Excellent service!"
Cons: "Excellent service!"

Pros: "Not much. The pilot was communicative."
Cons: "The staff were pushy and rude to me when they told me at the gate, when I was about to board, that I could not have a backpack and small purse. This is not what I understood when booking and is not clearly explained at the time of purchase. One attendant at the gate in particular was forceful and rude when insisting that I pay over $66 in cash at a moment when going to the ATM would mean potentially missing boarding and not arriving back in time to the gate. This process, which I agreed to because two staff members gave me the impression that I could not travel on the flight unless I paid right there instantly in CASH (completely ridiculous), caused me anxiety and took a long time, too long given the urgency of boarding the flight. I had to wait for change for 5 minutes and as a result, I was the last one to board. It should be noted that this process of paying for a maleta in hand at the gate had been preceded by having to pay over $20 in cash to print a boarding pass, which required another ATM withdrawal and fee. This is a weak and predatory business model, which seeks to exploit people’s need to travel and their anxiety. This was carried out in a completely unprofessional and manipulative manner by the staff members. This kind of behavior is unacceptable and exploitative."

Cons: "Paying to print out a boarding pass. Paying nearly as much for a checked bag as the flight itself"

Cons: "The flight was delayed due to a mechanical issue which resulted in a missed connecting flight. Luggage was also lost and the United Airlines pawned me off to Air Canada. Air Canada flight was canceled and the second flight was delayed by 4 hours. Luggage has still not been located."

Cons: "The only airline that charged me for a damn backpack"

Pros: "no delay in departure and on-time arrival"
Cons: "Had to pay for baggage exceeding 6 kilos in weight. Had to find the internet cafe at the airport and pay to print our boarding passes. Agent at the gate would not print nor was there a kiosk to print it."

Cons: "Purchase directly from VivaColombia website or not at all. We were forced to pay $40 each in additional fees to board the plane (including a fee to print our boarding passes) all which we weren’t expecting. Boarding was a mess, the crew were nice."

Pros: "i arrived"
Cons: "extra fees"

Cons: "They forced me to check my bag although I had taken it inside all planes . They lost my baggage for two hours and nobody was responsive. Very poor management including the supervisor. Nobody spoke English."

Cons: "They appear to be cheap but they charge for any small thing including printing a boarding pass and also checkin a carry on. Which overall turns out to be way more expensive that other airlines. Besides their customer service is very bad. they lost my baggage and didn't explain anything for more than 2 hours."

Pros: "The flight attendants were very helpful and professional"
Cons: "Not a dislike, but the boarding process was different than USA."

Pros: "Siendo una compañia colombiana, por lo menos regalen el cafe y no instantaneo. Que pena"

Cons: "Hay que pagar por todo adicional y esos costos son altísimos, por ejemplo el agua cuesta dos solares, almpahar la maleta en el counter sale carísima al final termine pagando lo de un tkt en una aerolínea comercial cualquiera, sillas estrechas, la atención muy mala y no hay nada de entretenimiento abordó..... no volveré a volar nunca más en esa aerolínea!!! Pésima"

Pros: "Nothing."
Cons: "They won't print your ticket at the check in counter and you can't use an online boarding pass. You have to print one from home or use an internet cafe at the airport that charges $6 to print a single sheet of paper. They jam your carry on bag into a small box. Boarding took longer than the flight! The seats are incredibly cramped yet they recline all the way back, so you're likely to have someone in your lap for the entire trip. Absolutely horrible. Nothing like other high quality discount airlines such as Air Asia which at least treat you like a human being."

Cons: "I booked without realizing that you need to pay for your luggage separately, pay $10 to print your boarding pass and of course pay for all food and beverages. What a pain, not enjoyable."

Pros: "That I got to my destination."
Cons: "The wait time of eight hours. Also that they charged me to print my ticket, and I was charged for a very small carry-on item."

Pros: "Fast, good service."

Pros: "For a low cost company actually the experience was better than others. At least the seat could go back a little."

Pros: "Just shat you expect from a low cost airline company"

Cons: "NO me gusto que cancelaran el vuelo y el plan de contingencia fuera simplemente irnos 6 horas despues donde hubiera disponibilidad. La falta de comunicación, la falta de gestión con las personas, la falta de información incluso en el call center"

Pros: "Lor cost carriers have to be fast and efficient, this flight was just so. The seats are quite good."
Cons: "The boarding line was too long and slow."

Pros: "Nothing"
Cons: "They asked me to pay a $15USD tax to enter Colombia. This was never mentioned at any stage of the booking process. I had to withdraw money at an ATM with its associated fees just so I could pay this so called entry tax that neither I or anybody else seems to heard of and, even though I'm an Australian citizen, and we don't need a visa to enter colombia. I flew with VivaColombia twice, the first time I received a boarding pass with I printed out, but for my second flight, I never received a boarding pass email, just an email that said online check-in is not available for this flight and to print attached eticket and take it to the check-in counter at the airport, when I did this they asked for around $10usd to print out my boarding pass."

Pros: "El precio"
Cons: "El avion es muuy incomodo, mido 1,75 y mis piernas van completamente pegadas al asiento de al frente, el proceso de Checkin en Bogota, es un desastre, muy pocas personas, se nota que no estan bien capacitadas."

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COVID-19 information

Safety measures for airlines flying from Miami to Cartagena

Airlines flying from Miami to Cartagena have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Miami to Cartagena

Mandatory masks

Masks required on board, masks provided on flights from Miami to Cartagena

Social distancing seating

Middle seats unavailable to book on flights from Miami to Cartagena

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Miami to Cartagena

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