Find cheap flights from Miami to Hong Kong

Cons: "JAL cabin attendants and people from customer center were very professional and nice"

Pros: "very good"

Pros: "The crew were very friendly."
Cons: "The entertainment selection is really small."

Pros: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Cons: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"

Pros: "they assisted my aunt very well all through out her flight"

Pros: "Seat in biz on 380 was comfortable. Crew good not great."
Cons: "Food terrible. Seat maintenance not good. Armless and remote didn't work properly. Boarding needed work. No biz priority."

Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."

Pros: "Nice seats. Ample leg room."

Pros: "Cabin crew were very nice. Food was okay, while the legroom was good too."
Cons: "Delayed flight, but the email notification from JL was lacking the most important detail... The new take off time! It was 70 minutes later than advertised, but then delayed by another five minutes on top after a late take off."

Pros: "Nothing to note"
Cons: "Food, could not check in online or preselect seats. Could not upgrade to business class"

Pros: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Pros: "Super! Arrived 45 minutes early. Will definitely fly JAL again. I went baller and took business class. Ballerness is unstoppable, unsurpassed"

Pros: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Cons: "The seats on the 787 were much more crowded than on the 767."

Pros: "I had a pleasant flight experience with JAL. Nothing to complain about."
Cons: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."

Cons: "No complaints! Not even one!"

Pros: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Cons: "N/A"

Pros: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."

Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."

Pros: "The flight crew was incredibly kind and attentive"

Pros: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."

Pros: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Pros: "I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall."
Cons: "The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding."

Pros: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"

Pros: "Nice flight, right on time."

Pros: "Business class seat was good."
Cons: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."

Pros: "Comfortable flight, polite crew, good selection of movies"

Cons: "Why does the shorter of the two flights have more comfortable seats?"

Pros: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."

Pros: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Cons: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."

Pros: "service is great!"
Cons: "nothing"

Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Pros: "It was the best flight and airline I have flew so far. The crew was extremely professional and very helpful, the space between the sits was great and I didn't feel cramped into the sit like on any other airline. Food was excellent also!"

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Pros: "The food and plum wine. The entertainment packet was nice too!"
Cons: "The folks coughing on the plane."

Pros: "that it was actually flown by JAL not china southern"
Cons: "the confusion of having one company selling another's tickets makes finding the gate difficult."

Pros: "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."

Pros: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Pros: "Friendly staff"
Cons: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."

Pros: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Cons: "None"

Pros: "Everything from start to finish was awesome. The "poor" review by someone complaining about a gluten-free meal is typical of Americans that feel entitled. You are on JAPAN airlines... you do realize the non-gluten-free rice is a staple of the country. It's akin to a Japanese person complaining that there aren't chopsticks provided with the meals on an American Airlines flight. How were the staff supposed to help you mid-air? Mid-flight dock so one special meal can be provided for you? How about this: take some personal responsibility and purchase your own gluten free food for the flight and carry it on. Really... how can one compare the 787 with individual on demand entertainment, roomy seats, full meal service (they'll even bring a meal to you if you were asleep during the normal service), etc... all for no extra charge?!?!? It is simply amazing what JAL (and every Japanese company) sets as a standard for customer service."

Pros: "The food was good, which I didn't expect. The crew was kind."

Pros: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"

Pros: "The food was delicious and interesting. Also, the flight crew allowed me to sleep through the rest of the night after dinner service was complete."
Cons: "I don't recall having seen an option for a vegetarian dinner, either when I was booking my ticket or after I was on the plane. Perhaps I just missed that part of the booking process."

Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."

Pros: "The boarding was efficient. Cabin and lavatories were clean."
Cons: "The interior seems dated, with old-school channel based entertainment system, unlike the ondemand IFE most Asian airlines are equipped with. Meal service was also very slow - took over 50 minutes to serve the economy cabin. There was no choice of main available.. Main was an array of fish cakes type street snacks. It was edible but not impressive."

Pros: "Nothing in particular. I am still alive, so there is that."
Cons: "The same as always flying on what seems to be a school bus with wings; small, no entertainment, spooky, lil uncomfortable."

Pros: "Noting"
Cons: "We had a last minute flight change to extend my business stay in Asia. Our firm contacted JAL on 3/1 to extend the return date from 3/3 to 3/8. We were told that it was done and just call back on 3/7 to confirm flight. When we called back on 3/7, they said the flight was never rescheduled and could not find a voice recording of the request. Despite our offering of evidence of our other ticket from Osaka to TPE (3/3-3/8 round trip) showing that it was not a no-show, and we have phone records of calling JAL on 3/1. Nevertheless, their customer care center in CHINA was firm that it cannot be done. The money has been wasted. Ridiculous service for a 3,500 business class ticket."

Pros: "Staff was nice and got me a bulk head seat as I am very tall. This meant a lot to me. Thanks!"

Pros: "As always crew magnificent"

Pros: "yes. great travel and crew"

Pros: "The service is excellent. Best of the airlines bar nane"
Cons: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Cons: "19 hours layover and Qatar airlines doesn’t want to accommodate a hotel room after charging Me almost $1500 for a flight. This is a horrible service Qatar airlines."

Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"

Pros: "crew amazing,"

Pros: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Cons: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Cons: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"

Pros: "The crew was very friendly throughout the 7-hour flight."

Pros: "Ambiance"

Pros: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."

Pros: "The food"

Pros: "Flight duration was short"
Cons: "Nothing in particular"

Cons: "Everything !!!"

Cons: "N/A"

Pros: "The treatment"
Cons: "It was too late"

Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Pros: "Liked everything."
Cons: "Nothing was wrong but excess bagage fee is high"

Pros: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Pros: "The flight attendents were chilled. Very friendly and accommodating."
Cons: "The food is much tastier in business class. Used to be better in economy, but that has changed."

Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."

Pros: "Very courteous!"

Cons: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Pros: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Cons: "Nothing"

Cons: "the flight was canceled."

Pros: "Same"
Cons: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Pros: "It was something unexpected"

Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Cons: "Everything"

Cons: "No flexibility in flight changes"

Pros: "It was a long flight from US but was comfortable. Staff was courteous."

Pros: "Courteous crew members Nice food tray containers"
Cons: "Portions were a little too small for me"

Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"

Pros: "service"
Cons: "asian vegetable meal was uninspired"

Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."

Pros: "Food"
Cons: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."

Pros: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"

Pros: "The crew was excellent."
Cons: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."

Pros: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Cons: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."

Pros: "Everything"

Pros: "New planes, Excellent Service"
Cons: "Meals could have been better"

Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"

Pros: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Cons: "No complaints whatsoever."

Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."

Cons: "Tiny seat spaces"

Cons: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"

Pros: "Food and entertainment on board was good"
Cons: "They delayed boarding by over 30 mins (without any notices on any screens), and then kept us on the flight for another 30 mins after doors shut before pushing back from the gate. Overall flight was delayed over an hour. The pilot tried to make up the time on the way, and we had a connection officially scheduled for 45 mins layover. We requested the crew if we could disembark earlier but she said no. We missed our connection."

Cons: "Even though we got off our connecting flight 30 mins before departure, the flight had "already left" as per the Qatar Doha crew and we were re-booked to the following day's flight. Very ridiculous."

Pros: "The crew was polite"
Cons: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Pros: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Cons: "The food and the Duty Free shopping selection could improve a little bit."

Pros: "The airline is top notch and treated you great like it should be."
Cons: "The sears where a little tight but not bad and the movie options were ok not great."

Pros: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Pros: "Crew was fantastic"
Cons: "Boarding was delayed by 30 minutes. May have been beyond the crew control."

Pros: "Crew was amazing"

Cons: "2 hour delay and 3 crying babies on a red eye."

Cons: "The boarding organize by group could improve the process"

Cons: "The connection time was too long"

Pros: "Everything"

Pros: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Cons: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."

Pros: "Service and food were good considering it was "plane food". No delay whatsoever."
Cons: "Black box under the front seat. No room for legs. Seat blocked in lower position, impossible to make it stay in upper position. Entertainment wasn't working good: extremely laggy when it was working ... Seats are way too short. You got the neck support into the upper back ... And I am only 1.80m. Overall, I am done with Swiss until they upgrade their planes. Wifi was 99usd for 220 mo ... what a joke. A 20+yo plane for a such reputated company. There was still the ashtrays inside the restrooms."

Pros: "Paid in advance 45.00 a seat to reserve! Otherwise they assign at Check-in! Still ended up with a standard not premium seats in center. I chose 2 side seats online but plane must have changed. Literally could not move. My travel partner ended up spilling wine on himself primarily due to this and 1/2 size drop down trays. Call button brought no help , had to get up and go retrieve steward in back myself!"
Cons: "Comfortability , mediocre service."

Pros: "On time. Friendly employees. No issues at all."

Cons: "It was so hot in the plane and there were no air vents to keep air circulating."

Pros: "Everything was good. From the service to the food."

Cons: "I arrived on Thursday, today is saturday and I am still without my luggage."

Pros: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Cons: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Pros: "The hospitality & staff were impeccable."

Pros: "Smooth flight"
Cons: "I ordered a kosher meal and did not get it. The seats are very uncofmfortable. When the one in front puts their seat back it goes almost in to the face of the one behind."

Pros: "Prompt and business like"
Cons: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Pros: "Service."
Cons: "Leg room."

Pros: "The flight attendants were attentive, food delicious, movie selection great also."
Cons: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

Pros: "Food was decent and flight crew friendly."
Cons: "Very bright light in hallway stayed on for entire red eye making it impossible to sleep."

Pros: "Nothing because the airplane seats were terribly uncomfortable!"

Pros: "Our of the 4 females I interacted with only Miishiie was helpful. The movies are a good selection. They were on time."
Cons: "I'm 6'2 and black. I asked if I could pay to upgrade to business class after viewing coach. They lied and said it was full when I could see empty seats. They bumped up a white female for free 3 hours later."

Pros: "Nice staff"
Cons: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Pros: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Cons: "The sound system for movies was distorted."

Pros: "Food usually was very bad on SWISS flights' econ class, this was surprisingly better (just better, not good). Staff were professional and polite though they spoke very loud even when most people around were asleep."
Cons: "At check-in counters, staff managing the queues did not speak English at all, same thing at the security check queue, only Spanish speaking. There should be some clearer instructions of how and where to queue at boarding. Everyone just wanted to cut queue."

Pros: "everything, the crew, the journey, the food and the entertainment as well"
Cons: "-"

Pros: "I liked everything.....the food, boarding, comfortable, the crew. It was excellent! Will fly them again."
Cons: "The movies were the same so coming back there was nothing to watch."

Pros: "Food"
Cons: "The seats were too small. No room at all!! Could not rest bcause the passenger behind me was kicking the seat the whole trip. Very very disappointed We also paid money to reserve our seats but then checking in they gave us other seats. This is not how you do business."

Pros: "Excellent flight staff and better than average airplane food."
Cons: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Cons: "Headsets did not work"

Cons: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Cons: "The service was terrible.. I asked fora napkin and the stewardess got mad at me. Dinner wasn't good and the breakfast was horrible. Everything cramped in a little box. One cup of coffee with one sugar and one cream. Seats were very tight,no room to move. I have always used Swiss but this was such a bad experience, I will reconsider for next time. I think I paid too much Money for what I got! Heidi M Krakoski"

Pros: "Entertainment was great. Staff and food was good as well"
Cons: "No room for legs"

Pros: "Everything was great while aboard!"
Cons: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."

Pros: "Service-first class! The hosts did their best to keep me comfortable after my operation. My TV system did not work at all and there was no sound. This was not addressed. The directions were not clear on the control machine. It did not say to keep pressing start after each activity The flight was ice cold during the entire journey. I was told that if the pilot put on a little heat the others would complain."
Cons: "Food was the worst I've had on a European flight. I ordered special food that had n0 preservatives because of my stomach ailment. I got Molly's special pre packed horrible food all through the flight filled with preservatives and prepackaged. I therefore didn't eat anything. They kept giving me kosher food on top of it . That was worse. I did not order kosher food! So on my entire flight, I ate nothing. The hostess finally found a left over but it was horrible as well. A tiny salad with plain head lettuce, not like the Lufthasa food. This continued into breakfast. Molly food was unhealthy and inedible. I ate one piece of packaged cheese for the entire journey."

Pros: "I request tow time for Hindu vegi 1st when I booked and 2nd one day befor my departure with costumer service and they confirm because last tme i flue in outher airline and i had same problem and i hard good things about Swiss air but I was very unhappy and dicipoint in my flight they told me they didn't have eany information for my special .request For my bussness i fly two times a year to India next time lam not suor I will fly with Swiss air"

Pros: "The food and the service"

Pros: "the food was good and i like not having to deal with private screening from tablets."
Cons: "The space between rows are uncomfortably narrow (and I am a short person). It also does not help when the attendants would not want to disturb a sleeping but have no problem allowing us to eat off a tray with our forehead touching the back of the seat in front. This happened to me on the entire journey on Swiss from Miami to Zurich to Cape Town. It is almost a health hazard not being able to move and forget about trying to even use a laptop because when the person in front recline her seat, you have no room to even type (and my laptop was only a 13 inch Mac.) I am a million miler on United and this is one of the most miserable flights that I have taken. I also don't like the fact that we cannot get seat assignments until 23 hours before departure- not even for preferred travelers."

Cons: "On 4/23/2016 I missed connecting flight from Zurich to Zagreb because Miami - Zirich flight delay and horribly slow security in Zurich. To make the issue worse "somebody" (???) automatically deleted ny return ticket portion."

Pros: "Everything. All about my flight was great. Thank you."

Pros: "Crew service"
Cons: "Few seats in boarding area"

Cons: "Boarding was slightly confusing. Calling groups to board was not so organized"

Cons: "my flight was canceled in the last minute,it transferred true turkey where i didn't want to go to for security reasons and landing time issues, i had a chance to buy that ticket for cheaper and get there on time to the turkey airway flight and not come 10 hours early and land at a time i'm expecting I expect compensation for both the price ticket difference as well as for my time wasted, or I will not consider using your airline in the future."

Pros: "Everything from the lady in the counter to the Flight attendant, everything is meticulously thought, even the chocolate in the end :)"

Pros: "Nothing"
Cons: "Flight cancelled. Two agents at the gate were not enough to handle 300 passengers. Total lack of compassion and poor comunications. Ended up calling Swiss reservation line and after 90 minutes on the phone was confirmed on LH. Spent 12 hours in munich, to arrive in TLV and realize that despite the assurances the luggage did not arrive leaving us with no cloths"

Pros: "Very professional service throughout this international flight. Flight attendants were friendly and helpful."

Pros: "I like the fact that we had options for the selection of meals. Wish there was more varieties. And also wish there was wifi."
Cons: "Didn't like the fact that no wifi was available. Also how narrow the seating arrangement is in Economy."

Pros: "Nice entertainment options, great Chardonnay. Best I've had in flight."

Cons: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Cons: "Aircondi"

Cons: "Not much leg room on economy class. 200 $ extra makes the trip better"

Pros: "Crew was below average,seats was horrible"
Cons: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"

Pros: "Excellent staff."
Cons: "Very cramped, even for economy."

Pros: "Fast boarding"
Cons: "A little bit hot on board"

Pros: "It was all good"

Pros: "Everything! Thanks"
Cons: "Everything was perfect"

Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Pros: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."

Cons: "Air in the cabin to dry"

Pros: "Plane, seat and entertainment are very good."
Cons: "None"

Pros: "Great service and brand new plane!"

Pros: "Good entertainment"
Cons: "No soap in bathroom."

Cons: "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"

Pros: "Very nice journey. Personel super, they help everysecond"
Cons: "I want to read other newspapers They have use only one boice"

Cons: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Pros: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"

Pros: "they do really their best- they have a good standard."
Cons: "english is hard to understand"

Pros: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."

Pros: "N O T H I N G"

Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"

Cons: "Two hours delay and lost baggage"

Pros: "Happy staff"

Cons: "Sears to close too tight"

Pros: "Your crewsom"
Cons: "Nothing"

Pros: "Good and comfortable"
Cons: "Food"

Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Cons: "Nothing everything was great"

Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"

Pros: "Smooth flight and shorter than planned. Good service overall."
Cons: "I liked everything"

Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "See above"

Cons: "Yes, everything was really good"

Pros: "The flight crew on my side was great!"
Cons: "There was one stewardist not on my row but on another row that I witnessed getting very frustrated and was rude with a few customers. It was uncomfortable to watch her be that way. I'm glad it wasn't me but I feel bad for her and the others."

Cons: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"

Pros: "Very nice."

Pros: "Everything."
Cons: "The Kate arrival at the final destination."

Cons: "Excellent"

Pros: "Love everything... i was actually surprised... The crew was the bes"

Pros: "The service was great non stop and the goodies for the kids was amazing."
Cons: "All was good"

Pros: "There was free movies to watch along with a travel bag."
Cons: "The food options were not good for vegetarians or vegans."

Pros: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Cons: "I don't think anyone could say they didn't like something about the flight or service."

Pros: "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
Cons: "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."

Cons: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"

Pros: "The food is the best."

Pros: "plane, flight, food, service, friendly staff, time, landing/departure times, luggage delivery"

Pros: "I loved the flight attendants, they were super sweet to us, specially our daughter"
Cons: "There is not free wifi!"

Cons: "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."

Pros: "It was amazing in the airline so good, my next fly to my final destination was on the next day so Turkish airline provided free hotel for the night so I won't have to stay in the airport sleeping. Best airline"

Pros: "Beautiful plane, loved the larger bathrooms and entertainment selection."
Cons: "My food was delayed and congealed. Not good at all. My Steward in my section was not observant and aloof personality. Not a problem for me but was never offered bread and when asked for tea during service it seemed like I was putting him out."

Pros: "Everything was perfect."
Cons: "The 11 hours of long flight from Miami to Istanbul seemed shorter because of the great behavior of Turkish Airline!"

Pros: "Crew and entertainment options were great. Aircraft was new. Boarding was smooth. On time even though we left 30 min late."
Cons: "The internet was hard to connect to and the gogo options aren’t totally clear."

Pros: "Seat was comfortable and the crew was courteous."

Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."

Pros: "Very pleasant crew. Very helpful And always smiling"

Pros: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Cons: "Nothing I can think of-10/10"

Cons: "Flight was delayed and we missed our connection. Wondering why all the shuttles were parked and unavailable when you knew there were connection s that were tight."

Pros: "Amazing entertainment display and the boarding process is smooth."

Pros: "Movies were good, once in flight it was a smooth ride"
Cons: "Communicate better during the delay"

Pros: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Cons: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."

Pros: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Pros: "Arrived on time and smooth flight though it was completely full"

Cons: "Nothing. Every thing was great"

Pros: "Nothing"
Cons: "They charged me $646 for the flight. And we departed 40 min later. I arrived late to my work. They gave me seat in the back of the plane. Horrible"

Pros: "Very comfortable seating!"
Cons: "The landing was a bit rough. Lol"

Pros: "Staff are adept at dealing with these issues but it is a systemic problem."
Cons: "Rather than pay luggage fees, people are bringing on their luggage and the flight ALWAYS runs out of space. Suitcases are being moved around right at people heads and more than once I've been hit and seen other people be hit in the head by a suitcase. Getting luggage in place used to be a simple and minor issue, now it occupies much of the time, energy, and attention of the cabin crew as well as the gate crew. I realize this is making money for Delta but the cost is being paid by people being hit in the head with luggage and the crew's unavailability to deal with other issues."

Pros: "Clean plane, quick turnaround"

Cons: "A 7+ hour delay!"

Pros: "Not too bad once we got on the plane"
Cons: "They make up this lame excuse about a slight delay on the plane arriving and having no flight attendants to get on the plane on time. This delayed our flight by two hours. They need to staff their flights !"

Pros: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Cons: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."

Pros: "Seats. Service. Timing"

Cons: "No tv screen"

Pros: "Friendly, efficient"
Cons: "n/a"

Cons: "All went well"

Pros: "short flight not much to say all was smooth crew was efficent"
Cons: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"

Pros: "They gave me extra pretzels and 2 cans of soda"
Cons: "The seats were awful.. Miniscule"

Pros: "Very professional cabin crew"

Pros: "I always love flying on Delta! The service is always excellent. The crew is always nice and attentive!"

Pros: "Thank God I was able to get a refund"

Pros: "very punctual and nice aircraft"
Cons: "timming of the flight"

Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"

Pros: "It was on time"
Cons: "This flight was cramped. Not enough stretching room. Hard seats"

Pros: "Finally got upgraded!"
Cons: "delayed"

Pros: "Entertainment"
Cons: "Flight was delayed"

Pros: "Delta graciously rebooked us on a different flight."
Cons: "Late delayed notification after we reached airport and kept delaying for several hours"

Pros: "I am not one who enjoys flying. I don't think there ever will be a time that I enjoy flying. However, the pilot, stewards, and all other workers on delta were very nice."
Cons: "I don't like flying so there really wasn't anything I liked."

Pros: "Exit row seat with no seat in front. Was able to stretch legs."

Pros: "Cabin crew were great. Food selection is good and appreciate the snacks."
Cons: "Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back."

Pros: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Cons: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Cons: "My bag was damaged when I arrived at Orlando."

Cons: "No electronic check-in; No seat assignment; will be avoiding flying Delta"

Pros: "Crew was nice"
Cons: "Always a delay with Delta"

Pros: "nothing"
Cons: "I will avoid the airline at all costs"

Pros: "People were nice."
Cons: "I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me."

Pros: "Comfortable seats and great flight attendants."
Cons: "The boarding. Having to wait for people to place their carry ons."

Pros: "Planes were nice and updated, screens, wi-fi, easy to board, on time! FA were nice and friendly. Delta terminal at Mia was easier to navigate than AA. Liked that they didn't charge for middle seat towards the front. I feel claustrophobic in the back but hate paying extra for seats up front. A long time AA Gold Member, looking forward to more Delta flights."

Cons: "Only food available was pretzels. Not even peanuts or cookies."

Pros: "Wonderful"

Pros: "Short flight"
Cons: "Delayed"