Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.
Low engine noise and vibrations. Temperatures were comfortable
Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children
Crew was great. Good selection of movies too.
The flight itself was fine, but what has been a horrible pain has been trying to get refunded for an accidental double booking.
Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport.
Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.
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