Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Arkansas
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$445||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Michigan to Arkansas.
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Scores according to KAYAK customer reviews
Pros: "Loved this crew!!!"
Cons: "Everything was perfect."
Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."
Pros: "Good experience"
Cons: "Better snacks"
Pros: "Average flight. Crew was polite."
Cons: "On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com."
Cons: "Nothing given it was a 6 am flight"
Pros: "Crew was excellent. Love the delta app so we could watch movies"
Cons: "Wish there was in flight entertainment on the seat back. Also charging capacities in the seats."
Pros: "Crew was lovely"
Cons: "Flight was delayed 8 hours. Both the pilots and flight attendants timed out at different times. After boarding we had to deplane because crew was timing out. Had to fly new crew in from Atlanta. Was in airport from 10:50am to 8pm with airlines offering a bag of chips and water."
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Cons: "Just better food"
Pros: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Cons: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."
Cons: "Let passengers know from JFK there is a shuttle or air tram to your actual gate of departure. This could help with what the passenger may have as carry on item"
Pros: "They cared for the passengers, helped me with my baby’s bag"
Cons: "Nothing @ this time"
Cons: "Delayed flight"
Pros: "Very comfy first class seats"
Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Pros: "Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost."
Cons: "Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent."
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Pros: "Getting off the plane in Los Angeles"
Cons: "3 small children put in the row behind the exit row kicking the seat backs and slamming the tray tables"
Pros: "Video access"
Cons: "Too hot, too crowded"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "The crew was good"
Cons: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Cons: "The fact that I couldn't change flights on the day of travel"
Pros: "Pleasant crew, pilot was a little late, but was very courteous and apologetic."
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "The crew is always wonderful. The complimentary beverage and snack really makes the flight better, even in the tiny seats. The flights with tv screens and charging ports are great, although they only seem to be on my shorter of the two connecting flights."
Cons: "Crew allows the first zones to place both their carryon and personal items in overhead storage, filling the bins before many travelers board the plane. We are then asked to check our bag, and are forced to put our 1 bag between our legs, whole many people stored two overhead. Flight was delayed a few minutes and time was not made up in air. Delta changed a few of our flights before we were even off the plane, while other passengers were allowed to keep their original flight (originally we all had the same connecting flight). Looks to me like they overbooked and pulled some of us randomly. Also, my checked bag was sent on wrong plane, and sat unattended at next airport for 2 hours."
Cons: "Incorrect updates"
Pros: "The flight was on time and very smooth flight .. felt like you was on a private jet"
Cons: "Smaller seats for bigger guys .. not fat but bigger person.. the crew was rough around there corners .. but in all very nice people.. they have to deal with jerks who think they are king or queen and don’t have to obey any rules .."
Pros: "boarding was smooth crew great and service was good"
Cons: "sat in middle seat was my fault checked in late too many kids and babies on flight will not fly through orlando again food was typical airline food"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Very nice airport, comfortable and up to date"
Cons: "Having to wait for seat assignments - add to the stress of travel"
Cons: "The fact that booking with kayak wouldn't let me pick my seats and traveling with 2 kids under 4 it made it very stressful trying to figure out how we could sit together or even the same end of the plane."
Pros: "We flew a plane that had 2 row seats. I booked that for my daughter and me as well as seats ahead of an exit so we would have no one behind as. Great seats and they reclined quitea bit. We were very pleased."
Pros: "The airline crew seems to be getting better, although I can't say that they are super helpful"
Cons: "The seats, just water offered, the bathroom, no Wifi, extremely crowded and small plane. Seriously, I don't understand what is all the money payed used for since I just heard that the crew members might be actually underpaid"
Cons: "Efficient and comfortable all I ask for"
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Cons: "Reservation. Checkin. Seating. Flight."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."
Pros: "Row to myself"
Cons: "plane had to go back to the gate to lose 1500 pounds. cant they calculate this while loading?"
Pros: "Overall flight was nice, but almost miss my flight!"
Cons: "Almost miss my flight due to Delta being short staffed at the ticket counter in the early am. Had a small issue to validate my passport in the automated cheek-in botths and waited over an hour to get them to personally validate. terrible experience. There were several of us with the same problem. I chose Delta given their prestige for great customer service, but they definitely need to do something about some of the folks at Logan's terminal."
Pros: "Crew was very courteous"
Cons: "Nothing special about Comfort Plus for a 1 hour trip except the extra room and free booze which I do not drink. Pretzels? Why bother"
Pros: "The meal and service were excellent. The cabin crew was very attentive. They tried multiple times to fix the in flight entertainment when it stopped working. (Note: this flight was operated by Air France)."
Cons: "The economy seats were a tad small for someone that is 6'3" (my knee hit the seat in front of me). Also the inflight entertainment stopped working properly halfway through the flight."
Pros: "Great crew and easy boardING"
Cons: "Would have been nice to have peanuts or a light snack on the flight from Atlanta to little rock. Also in demand TV would have been nice also."
Pros: "Ok fliggt"
Cons: "Plane was really warm for a very long time"
Pros: "I got on my flight"
Cons: "Flight delay could’ve been backed up with a reason why. Nothing was said until we asked."
Pros: "No complaints. The staff was fantastic"
Cons: "My seat wasn’t comfortable....normally it is... not sure what happened this time around"
Pros: "Crew was amazing, seating too crowded"
Cons: "Consider removing seats to add more space per seat"
Pros: "Seat was comfortable"
Cons: "One attendant looked and acted,like she had just gotten up after a rough night. Never smiled, watched people put jackets and even a fast food bag in the overheads without ever saying a word."
Pros: "One flight attendant who was on a plane not scheduled for this flight (much smaller plane than scheduled) so lots of people left behind. Don't know her name but she had the best personality and really took care of a lot of people not happy being late of stuffed into a very small plane."
Cons: "Delays happen but DCA is a pretty big hub not to have a big enough plane to get passengers on board who are already delays. You had to pay $700 vouchers to a whole bunch of folks so whatever profit was possible went to vouchers instead."
Pros: "The plane didn’t crash"
Cons: "The air smelled like a dirty diaper, seats are over priced for the very little improvement over basic economy"
Pros: "On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home"
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Cons: "Multiple delays with no updates."
Pros: "The crew is so friendly. Perfect landing. Perfect flight!"
Pros: "The boarding process At British airways was another smooth one. However American Airlines is very terrible boarding process from New York to Seattle. Flight was delayed ( as always with American Airlines lol)"
Cons: "Honestly better boarding processes and the crew yelling at adults as if we were in grade schools all over again. Respectful passengers has gone through the windows honestly, now it’s like a meat market."
Cons: "Not much room at all."
Pros: "Take offs equaled lands"
Cons: "Dirty and tied plane seat way to tiely spaced. Disinterested crew. I hate stowage"
Pros: "boarding and checkin bags"
Cons: "Co-pilot didn’t Board the plane and flight got delayed for 2 hrs. Most probably AA knew that co-pilot didn’t arrive and they still boarded everybody only to be left stranded on tarmac. that’s totally unacceptable. And we all could have waited in the terminal. Hope they fix that problem for future purposes. Similar major delay by 6 hrs with a previous travel and they finally cancelled the flight. It’s just getting worse with AA delays."
Pros: "Flight was on time"
Cons: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"
Pros: "Seat very small"
Pros: "The crew was nice and the plane was sparkling clean"
Pros: "Friendly service"
Cons: "Left a tiny bit late but not a big deal really"
Cons: "Seat back in front of us broke. So my partner and I had to move to other seats during landing."
Pros: "But, the customer service was good."
Cons: "The flight was cancelled."
Cons: "Two of crew very chatty with each other on their personal lives, finances, friends and family."
Cons: "For the planes first flight of the day the crew deicing process caused a 75 minute delay. On return flight at 10:15 pmwe waited on the runway for over 30 minutes because the ground crew wasn’t ready. There were no other planes in or out anytime near our landing"
Cons: "don’t know! didn’t get to phoenix because of plane issues"
Pros: "I really like American. The seats were comfy and legroom was adequate. I especially liked the individual screens and free in-flight “Netflix” movie service, which kept my 2 year olds occupied for the 4 hour flight. I see no need to fly any other airline."
Pros: "On time good service"
Pros: "We left right on time. Plane was clean and had option to charge phone"
Cons: "You had to pay to check a bag and you had to pay for food. Ridiculous."
Pros: "Boarded too early and left late. Long delay waiting for bus to terminal in DC"
Cons: "Missed it."
Pros: "Seats were comefortable"
Cons: "Didn’t serve proper meals. Sorry, a hot pocket is not dinner. Crew as ambivalent."
Pros: "Once I got onto the plane, it was fine. It was a short flight. Everyone was nice and they offered drinks and a small snack."
Cons: "I was late to my first flight from Dallas to LR due to my flight from Spain coming in late. I got off the plane and there was also another connecting flight printed for me. I thought "wow that is amazing sevice! I am def going to brag on them." I should have done it myself... after a 30 hour traveling day.. I got to the counter to get on my second scheduled flight home, and it wouldn't let me on because something with my Rickey was not working on the computer. The person did not know how to fix it so I missed the flight. After calling a supervisor, and that said supervisor never showing up, someone else finally happened to walk by and helped the original person fix the problem. Finally after waiting 5 hours total, I was on my flight home. The first flight was amazing but this flight makes me question if I want to ever use American Airlines in the future."
Cons: "Delays both ways"
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "Ease of boarding and on time flights"
Cons: "Leg room and entertainment"
Pros: "- Great entertainment system and choices - Timely departure and arrival"
Cons: "- Marginal seat and leg room comfort for a 5'11'', 180lbs passenger"
Pros: "The flight was tip top and the flight attendants made all the difference! Going out of the way to brew fresh coffee!! Huge"
Cons: "Lots of turbulence."
Pros: "Ability to avoid storms in order to provide a less stressful and safer flight. Actually arrived early!"
Cons: "Did not like having to board from the tarmac."
Pros: "As a fat guy, I really like these newly built AA airplanes with huge seats. Two great flight attendants, too (a rare thing this day and age). Better than average coffee for an airline."
Cons: "Terrible turbulence. I know it's not AA's fault, but still, despite how nice the plane and staff were, I was sweating bullets for two hours!"
Pros: "Allowed us to pre-order with our daughter who needed our support."
Cons: "That fact that on both ways they changed our flights which either we got to the destination late or we had to run across the airport so we don't miss our flights"
Pros: "Variety of entertainment."
Cons: "Flight attendant was a little snippy sometimes."
Pros: "Flight operated safely and on time."
Cons: "As an Executive Platinum member, there was no recognition by the first class cabin attendants. There were no pre-departure beverages provided to anyone in the first class cabin after boarding, and no pre-arrival beverages were provided. Mediocre at best for a 4+ hour flight."
Pros: "The in-flight entertainment, the refreshments, the staff."
Cons: "Flight was a little late. Flight also had many different boarding classes that were seated earlier than us - what seemed like an abnormal amount of loyalty/upgrade classes."
Pros: "Very efficient boarding, comfortable coach seats, good crew"
Cons: "No food! except pretzels and sandwiches for purchase. I didn't purchase a sandwich but the two guys next to me did and were both vocal about their disappointment with what they received for $9. And they were strangers who didn't talk to each other the rest of the time, so I think they meant it. Also, entertainment: they had a movie on the pop-down screens, and 4 free movies to stream to your device using onboard wifi, as well as 2 tv shows. So maybe I'm being harsh. But it was a transcontinental flight and they didn't have headrest screens loaded with movies. Is this only for international flights? The movies were bad, or at least not appealing to me ('Keanu' and 'Zoolander 2'). It was possible to pay for additional movies, but who wants to do that? It was sort of the EasyJet model, where you get good basic service but pay for everything additional that one gets for free on Delta. Maybe that was reflected in the price I paid for the ticket, but I was expecting that AA would be in the same league as United and Delta. One nice perk: free wifi for T-Mobile customers, including me."
Cons: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."
Pros: "I met someone who was going to a university I used to attend from South Africa. I enjoyed the entertainment selection and the fact that the flight was quiet and peaceful."
Cons: "There was a lot of turbulence on the plane ride a couple of times during the 8 hour flight."
Pros: "I arrived at my destination"
Cons: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Pros: "Crew was friendly and helpful. Boarding was smooth and on time."
Cons: "By no fault of the crew, the flight was delayed by an hour and a half due to conditions at LAX. I wish there was a charger or usb port to charge my phone. After the long delay on the Tarmac and many calls updating my family about the delay, I had drained most of the battery from my phone and had barely enough upon arrival."
Pros: "The crew was courteous"
Cons: "Less people on the plan.e. Too full in time of a Covid Virus"
Pros: "Gate agent recognized that we barely made the connection from an Auckland flight, so she moved us to more-comfortable seats. Flight left on time and arrived early."
Cons: "Luggage did not make the transfer, but it was a tight connection."
Pros: "Excellent crew excellent a young small brunette was not very friendly or accommodating. Otherwise the whole crew would have gotten 5 starts. Everything else was wonderful!"
Pros: "A lot more leg room. Seats more comfortable."
Pros: "Hetti g home"
Cons: "Checking in terrible over two to get checked in and boarding. Cabin service very very slow and to top it all our luggage did now show at destination"
Pros: "Boarding was great as usual. Flight attendants were friendly. Flight was comfortable."
Cons: "There was an hour delay waiting to be de-iced when boarding happened on time. Then, because we pulled away to be de-iced, the departure time didn't show an hour late so I couldn't tell my ride what time I'd be arriving since it wasn't updated until we were in flight."
Pros: "Was delayed"
Pros: "All flights were on time or early and luggage made it to final destination with me."
Cons: "Nothing. Crew was great, planes were clean and had plenty of entertainment."
Pros: "The pilot and flight crew were outstanding.... I’ve never had a smoother flight ... I told them as I was existing the plane"
Cons: "Landing was scary & hard Crowded & hard to get attendants’s attention"
Pros: "I was put in a hotel. That is the only positive... literally the only positive."
Cons: "A 3 hour 55 minute mechanical delay, boarding and deplaning, caused a windfall effect to our other connections causing us to miss everyone that we needed to make it home to Alaska. I will not be getting home until almost 4 days after my original travel date. Missing work as a teacher is tough, and I planned it with plenty of room for safety, only to have United fail me. Weather issues are something I can forgive, but a mechanical issue combined with the weather snarl in Newark has caused endless stress. Bags couldn't be found, no information on new standby flights, and false hopes of being put on Alaska air tomorrow from a united agent last night. All in all my worst experience in as long as I can remember flying."
Pros: "The entertainment onboard was good"
Cons: "Five hour delay due to the aircraft maintenance."
Pros: "The crew were excellent. They exhibited good customer service and was pleased by their recycling initiatives."
Cons: "Having to pay $25 for my small bag to check through on a ticket exceeding $400"
Cons: "I had booked seat 16C and checked in with that seat. It wasn’t until I was boarding, when I was informed my seat assignment had changed. I asked for my original seat back but was told by the gate agent that it was taken, for unknown reasons. It turned out, 16C remained empty for the entire flight. Flight crew said they did not know why the seat assignment change. I suspect it was done so that the passenger in seat 16D would have the row to herself. I would be very hesitant to fly United again after this treatment."
Pros: "Good communication on delayed flight. Clean plane. Provided snacks."
Cons: "Pretty sure the crew was exhausted."
Pros: "They dimmed the cabin lights so we could view a beautiful lightning storm. Polite and helpful crew kept us informed and comfortable."
Cons: "It is smaller"
Pros: "Got from Austin, TX to DC in less than 3 hours. Comfortable seating. I'm 6'3" and had sufficient leg room."
Pros: "Nice crew"
Cons: "Lost luggage twice!!"
Pros: "The flight got me from point A to point B"
Cons: "The check in process was a zoo. Stood in line for 45 minutes to check in with United. Only 2 reps were working manual check ins. About 6 reps were accepting bags but mostly just chit chatting between themselves. They pointed anyone with a question to the very long manual check in line. It was very obvious they did not care. The plane was packed solid and it was uncomfortably warm on the flight."
Pros: "Seats were pretty comfortable. Very pleasant staff."
Cons: "Almost missed the flight due to border police lines being extensively long in Paris. They had to rush me through after my third request. I go to the airport 90 minutes ahead of flight time."
Cons: "The crew was kind and we boarded quickly however the seats were small. Which mean when your 3.5 hour flight turns into 9 hours due to weather this can become very painful. There is no entertainment unless you brought your own device and without a plug to charge it becomes useless quickly."
Pros: "Plane took off and landed in one piece on time - funny how we all accept that is all that matters"
Cons: "I am a connection in Chicago from A to C concourse- too far. I came to fly not walk. Then we loaded from the front to the back - crazy. Service was slow cos too few crew. Airlines completely "dis" their customers"
Pros: "I really love the customer service of wheel chair for my mom , he was super nice , could not believe that he took care of my mom untile her seat , amazing . His name was Brooks Vestal , I will never forget this flight"
Pros: "Service and comfortable seat"
Cons: "100 dollar baggage fee"
Pros: "The flight attendants we very nice and helpful."
Cons: "Changed my boarding gate and I barely noticed in time to make my flight."
Pros: "Loved it feats Seats were comfortable boarding went fast. Loved what the flight offered. For a 6 hour flight it was great. Will fly with United again!"
Pros: "Nothing is good about united."
Cons: "Had to fly into Memphis instead of Nashville in order to make my event. United didn't even help me do it, I figured it out myself . Asked for a refund and they gave me $3. Had to drive 4 hours and rent a car for $75 just to make my event on time that I had planned months ago. United is a terrible airline and I will never fly with them again."
Cons: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."
Pros: "Kept having to switch flights because planes weren't working properly. 2 different ones. Delayed over 2 hours as of now"
Pros: "I like the fact that the pilot was being safe because of weather!"
Cons: "Waiting and figuring out what are plans with United to get us to Dulles Airport!"
Pros: "Nice attendants."
Cons: "Cancelled and rerouting of flights. Long waits in airports."
Pros: "NON STOP FLIGHT"
Cons: "The sits where very uncomfortable. And the snack is awful."
Cons: "there was no outlets on the flight for me to conduct business and to use my laptop to access wifi."
Cons: "United has a problem with its seat assignments. We were not given one on our connecting flight in Houston. That caused us to miss our flight. We were not given seat assignments on returning flights either, even though we we checked in 24 hours in advance. United 's terminal in Houston is very poor. I would not recommend it to anyone."
Cons: "United now has personal device entertainment available on your tablet or smartphone. I booked with United partly for that reason. It wasn't available on this flight."
Pros: "Pilot helped with luggage. I was using a cane and c sm very v short"
Cons: "Air quality"
Cons: "Last take off caused me to to miss my connection and they had to reroute me through an additional airport."
Pros: "It was nice"
Cons: "Late arriving crew. Screw up because the ground crew forgot to throw a switch. So we left even later. Got to Charlotte and United had forgotten to request a gate."
Pros: "On time"
Pros: "That the captain kept us informed as much as he knew constantly. Liked that allot. They kept apologizing for the weather delay."
Cons: "When we had to taxi back to the terminal to get more gas and sit there realizing we would be on the plane 5 plus hours instead of 2 1/2 hours, I wish they would have found a way to bring lunches onto the plane for purchase. I think everyone would buy. I brought a few snacks but not much. That would have turned the experience into excellent. They could have sent someone to grab yogurts or packed sandwiches. Would have helped."
Pros: "Free movies on flight"
Cons: "Was forced to check a carry on sized bag and pay $25. This bag fits in an overhead bin, and I have never been forced to check this bag on any other airline before. United told me that gate checking wasn't an option, because they don't do that anymore, and forced me to pay the bag check fee. Furthermore, the staff at EWR were the rudest customer service representatives I have ever encountered at an airport."
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "All of the United personnel were pleasant, professional and very helpful. The connectivity for my devices at the boarding gate was an excellent idea."
Cons: "The seat on my return flight from Chicago to Atlanta was extremely uncomfortable. Also the charging ports at my chair in Chicago would not work."
Pros: "Flight was early. Friendly and competent flight crew."
Cons: "DirectTV a pain for on board entertainment."
Pros: "It was delayed by over two hours. A friend flying with us was told repeatedly by Silver Airways staff that he would not make it and they would not print him a boarding pass. He went through United and made the flight. United walked down to the Silver desk and printed him a boarding pass and brought it back."
Cons: "Less crying screaming babies and a young boy banging the back of seat. And his rude mother denying his unruly behavior."
Pros: "Crew was great. Maintenance problem made for a late push back, but they kept us informed and it wasn't to bad"
Cons: "Seat comfortable, enough space, fast boarding. Enjoyed my flight."
Pros: "Yes very courteous"
Pros: "Smooth flight on time, attentive staff, easy on and easy off, and bags arrived quick at pickup."
Pros: "Smooth flight"
Cons: "Flight delayed. Crew sarcastic. Tiny tray table couldn’t even accommodate my Mac Book Air, and when crew routinely bumped it on their way down the aisle they didn’t apologize. Poor selection of ‘food’, only sugary, carb-filled snacks. No free water or coffee. No WIFI. It’s 2019, Frontier!"
Pros: "Nothing really. Budget airliner don’t expect much."
Cons: "Seat comfort. Crew."
Pros: "It was faster than originally said."
Cons: "there was not enough snacks on the plane. They were out of many food item. One flight attendant seemed really angry about it. Our flight was late 9 hours. Crew was overwhelmed with everything. Needed someone to deal with us. Hard to get any useful information to passengers."
Pros: "We boarded and landed on time. We had a very friendly crew and a steward asked if I needed help putting things into the overhead bin."
Cons: "I wish the seats were more padded with a little more room side to side."
Cons: "All was good. Nice easy trip!"
Pros: "Price was right and my golf clubs arrived without incident."
Cons: "Flight was delayed over 1 hour with little explanation."
Pros: "Crew was okay."
Cons: "Seats on plan were horribly uncomfortable. Food to the point of a scam expensive. Airplane lost baggage with over $1,000 value. Including seeing glasses gone. Trip ruined. Rest of luggage was soaking wet like they left it laying outside in the rain. Horrible horrible company."
Cons: "Free non-alcoholic beverages at least."
Cons: "Very late"
Pros: "Missed the flight and they didn't have any going out for 3 days so had to rebook with another airline and lost the money"
Cons: "Missed the flight and they didn't have any going out for 3 days so had to rebook with another airline and lost the money"
Pros: "Solid feel to the plane- great on takeoff and landing"
Cons: "Hard seat"
Pros: "Crew was very nice"
Cons: "Better off paying more upfront with any other airline. As tickets will end up being same by the time you finish paying for luggage and your seat. Not worth the hassle and discomfort"
Pros: "Everything was fine until the passenger for seat 1E boarded"
Cons: "I paid EXTRA for comfort. I paid $89 to select my seat (1F). A very, very LARGE lady boarded the plane shortly before the door was closed. She was assigned to seat 1E. After some difficulty and struggles she was able to fasten her seatbelt. The gentlemen who was in seat 1D disappeared. I was LITERALLY unable to sit back comfortably in my seat because of this lady's size. Her body spilled over my armrest. I could not get comfortable at all. From Los Angeles to Atlanta I was miserable. I firmly believe that if someone is of a certain size, they should be required to purchase two seats. Why should I have to suffer when I paid extra to have a comfortable flight? So unfair."
Pros: "Wasting my time driving a hour to the airport for the frontier manager to refuse to print our boarding tickets. And driving a hour back home. Missing my flight to pheonix. Oh I loved being met at the desk by the rude manager who refused to help us."
Cons: "How rude this manager was and how horrible the service was. We showed up to the counter at 8:01. Flights at 8:45. We could have went through security 10 times and still made our flight. Horrible service. No information. Just rude comments and refusing to help. Will never attempt to fly with them again."
Cons: "The flight was super delayed because Frontier was sharing a gate with another airline..."
Cons: "Delayed flight with no reason given. Flight crew was great through. All my flights with Frontier are always delayed and never given a reason and I've never been offered any compensation. I've had to make other plans that cost me to rearrange things because of this. Won't be flying them again if I can help it...."
Pros: "Straightforward and down to business."
Cons: "Give us all a free beverage, please!"
Pros: "The plane was new which was kind of reassuring."
Cons: "How is it that it was late after the delay time that It was already delayed to?"
Pros: "The seats were spacious."
Cons: "No snacks and drinks"
Cons: "I canceled this flight as well as another return flight from Frontier within 24 hours and was still charged $99 per flight for cancellations. I will never bother with Frontier again and was warned not to before hand."
Pros: "The crew was very pleasant. I was sitting in row 3, which was great! But because the plane wasn’t full, many people who didn’t pay the extra $30 ahead of time to select seats were invited to move forward. Lucky for them, but kind of aggravating to me."
Cons: "I paid $75 extra to bring my pet onboard. I had to push her kennel under the seat, and she never made a peep. But babies are allowed to ride for free with their parents, and scream for most of the trip!"
Pros: "Early departure. Non stop. Early arrival. Ease of travel."
Pros: "Clean interior, direct flight"
Pros: "Price, direct flight, very clean interior"
Pros: "I thought that everything went fine except for the weather delays but I know that is not the fault of the airline."
Pros: "Boarding was fast and efficient. We left on time and arrived early."
Cons: "You have to pay for carry-on and/or checked luggage and the space in seats in very cramped, particularly for legs."
Pros: "I liked that I could fly to my destination with a non-stop flight. I also liked the (what seemed to be) final prices of the tickets."
Cons: "I did not like that I had to pay for seats when I already bought a ticket for the flight. It was a hidden fee and unfair to charge. The carry-on bags were also a hidden fee. I figured as much that to check a bag would be more expensive, but to have a carry-on cost as much as a checked bag? Not cool."
Pros: "The flight was late by one hour but still reflected one time. No agent was available to provide flight status. Once we boarded, we have to wait another 30 minutes because the ground crew put to much fuel and some had to be burned off to ensure the right amount when we reached our destination. My husband said he would put Frontier as the last airline on choice when flying."
Pros: "Crew was friendly"
Cons: "Seats made my back hurt and no room to use laptop"
Cons: "Waiting area at airport was not big enough. People were sitting on floor."
Pros: "Fun and accommodating ticketing counter representatives and flight attendants."
Cons: "Horrible seats. Don't recline, very hard, no headrest, micro table, and super small by way of leg room (I'm only 5'8"). Ridiculous that even water in cups isn't brought around for free (unless you explicitly ask the crew for a cup of water). It was announced that all snacks and beverages are charged so that they can give customers great prices; low prices are always desirable, but when you take away things that are normally expected, it seems more like a concern with profit margin than customer pricing. to Carry ons are $40 a piece. The pilot boasted that we arrived 25 min early (we actually only landed 15 min early), but that there wasn't a gate available so we idled and got to a gate 10 min late (from the original time)."
Pros: "Tait was about the best flight attendant I've seen. Handsome, efficient, and funny. They don't pay him enough. Games were fun."
Cons: "They were out of Bailey's Irish Cream. They let somebody else take my wheelchair, and I had to wait a long time for a replacement (well after all the rest of the passengers were gone)."
Cons: "It took me an hour to check in and check my bag in Denver. Crew in Denver was not friendly, helpful or quick. Will never fly Frontier again"
Cons: "Fly was late"
Pros: "Comfortable seats for a little extra. No stress boarding. Reasonably friendly service."
Cons: "Very hard to see the "1" (ONE) when I check in, showing that I have already paid for one piece of checked luggage. The zero where I would add another luggage is in very large font. A bit confusing. On board service could be a little more professional with ongoing offers for service (pick up trash, offer free water) when seat belt light not on. Boarding area was a wee bit crowded in Kansas City."
Pros: "Friendly crew"
Cons: "Had to pay for soda. Too small. Very crowded plane."
Cons: "I fly a lot, as in 185,000 miles in the last 12 mos. I booked my flight last minute because I had one meeting and didn't want to stay the night in Portland. I typically fly United and am very happy with them. When I checked times, United's didn't work but Frontier's outbound and return times allowed me to avoid staying the night. So I took the chance as I figured the liklihood of an issue would be less than the last 4x's I had flown the airline in the last 18 mos. I was wrong. We had a mechanical issue and had to swap planes. The problem is that Frontier only has 8 gates at DIA and any change causes a logistical disaster. After 3 hrs I decided to cancel my flight as I wouldn't make my meeting in Portland. Frontier refunded the outbound leg but REFUSED to refund the return leg as they claimed that leg was unaffected. Their reasoning was that I still could have taken the trip but by the time I arrived in Portland I would have literally have had to fly right back to Denver. Ok, that makes sense. So after 1 hr of haggling on the phone I was only able to get their customer service to issue a credit for the cost of the second leg. I will NEVER fly them again, so the credit is useless to me. Fly anyone else or take the bus, you'll actually be treated decently and get to where you're going."
Pros: "not much, it was not worth using frontier when it would have been cheaper to go with a big name company that at least was comfortable."
Cons: ""lowest price" yeah, because you charge for everything. "baggage extra" because normal people travel with nothing....so lets charge them a ton for bags, and if they aren't watching we will get them at the gate...PS if you are military though, you will get them free. "comfortable" is not a term I would ever use to describe the seats. They are so thin, do not recline, and are packed so incredibly tight. I will never use this company again."
Pros: "I was impressed with how smooth the takeoff and landing were in addition to the kindness of the crew."
Cons: "The hidden charges and random fees got me sweating as they piled up, but nothing too terrible that it actually made flying Frontier more expensive than other airlines."
Pros: "The pilots and staff were great. It sucks that they have to be the bad guys and break the news to the passengers that if you want anything extra, it's going to cost you."
Cons: "Nothing is complimentary. I might as well fly with another airline. By the time you pay all the extras plus your ticket price, you're paying about the same or even a little more than if you would've just gone with another airline. The seats are so uncomfortable. Frontier is out to make money and doesn't give a rip about the customer experience in my opinion."
Pros: "Flight got in early"
Cons: "Cost of baggage check and hard to use s voicher- have to do all online - hard to deal in person"
Cons: "Sitting at the gate for 30 minutes waiting for a soccer team that couldn't get to the airport on time! Walking two miles with my handicapped wife because we got to Atlanta much later and the trains were down for maintenance! Getting home at 6am and having to take a quick nap, shower, and be to work at 8:30! All because Frontier cared more about one team than all of its other passengers!! I'll bet they won't hold a flight for me!!!"
Pros: "Safely from point A to B. Didn't have a POS terminal at the lavatory, which will likely be next."
Cons: "Loss leader fare, $35 per checked bag, $40 per carry on, but mostly having paid apparently only for the privilege of standing in the aisle, to have to pay extra (anywhere from $13 to $50 per seat assignment) to sit with my loved ones rather than just random seating. Seats so tight, that don't even lean back, felt like one of those chickens in the trucks on the freeway. Doing the math, this fare was actually more expensive than choosing an airline that actually serves human beings. As stated above, at least we didn't die, but at such levels of "economy" I was not confident that we would even survive the trip, thinking that the the pilots must be of the same quality. Please use a more honest business model, until then, we will not use you again."
Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."
Pros: "The crew was nice and friendly. The food and beverage selection was nice though everything cost money, even sodas. The capatain was informative and kept us to date with every change while we were stuck on the Tarmac for almost an hour due to bad"
Cons: "I understand the reason for all the fees and I know that's how the initial ticket prices stay cheap. But some of those fees are absolutely ridiculous. We were charged almost double the price for our checked baggage on this flight compared to the previous one because during our trip it switched to "the busy season." There was no notice of this when buying the tickets. There is also no good reason to charge more for a carry on than checked baggage. Just make it the same price if your going to charge for both. Also, the increase in price for carry on and checked baggage when checking in at the airport instead of online is massive. I drove down from the mountains where I had zero service straight to the airport. Had I pulled over somewhere on the way and checkin in before, I would have saved a ton of money on our three bags. I'm not sure if I'll ever be flying frontier again."
Airlines flying from Michigan to Arkansas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Arkansas
Masks required on board, masks provided on flights from Michigan to Arkansas
Social distancing seating
Middle seats unavailable to book on flights from Michigan to Arkansas
Testing for antibodies, testing for symptoms for flights from Michigan to Arkansas
Waiving of change fees. Search flexible flights from Michigan to Arkansas