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Michigan to London Flight Information

Flights Arrive in London
Flights Depart from Michigan
Flight Price $330
Airlines WOW air, British Airways, Lufthansa, United Airlines, Delta, Iberia, SWISS

Book cheap flights from Michigan to London (round-trip)

Airports
Origin
Detroit
$330
only
$330
Flint
$579
only
$579
Bay City
$585
only
$585
Grand Rapids
$489
only
$489
Kalamazoo
$588
only
$588
Destination
London
$463
only
$463
$489
only
$489
$788
only
$788
$330
only
$330
$340
only
$340
Wed, Mar 20
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Sun, Mar 24
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
26h 00m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
LAX
KEF
Good 6.0

Pros: More leg room

Cons: No movie or entertainment

BWI
KEF
Mediocre 2.0

Pros: Nothing

Cons: Would not let.me board the flight as my name was booked as Chris and not Christopher. When calling support they refused to change my name as it was 4 hours before the flight....horrible, they cost me a lot of.money!!!

KEF
BOS
Excellent 8.0

Pros: All good.

Cons: All good.

KEF
CDG
Good 6.3

Pros: Nothing

Cons: I did not like that I was unaware they changed my flight number from 404 to 406 but because of storm warning it made sense. I did not like how they board you on the plane in Iceland. They make you take a bus and then climb up stairs into plane out of ticket order. Standing on those stairs in rain and wind is not fun. also the food selection for morning is awful.

KEF
CDG
Mediocre 2.0

Cons: Everything.

Wed, Apr 24
DTW
Detroit Metropolitan Wayne County
LTN
London Luton
15h 40m
Wed, May 8
LTN
London Luton
DTW
Detroit Metropolitan Wayne County
37h 59m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Apr 28
GRR
Grand Rapids Gerald R. Ford Intl
LHR
London Heathrow
20h 39m
Tue, Apr 30
LHR
London Heathrow
GRR
Grand Rapids Gerald R. Ford Intl
21h 32m
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,331 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
ACC
LHR
Excellent 10.0

Pros: TIMELINESS

Cons: WAITING TIME TOO LONG---MAKE IT SHORTER AT HEATHROW

TXL
LHR
Excellent 8.6

Pros: Great crew

Cons: Boarding and ticketing bin Berlin took over an hour and a half.

MAD
LHR
Okay 4.0

Pros: It left when I needed it to

Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.

JNB
LHR
Good 7.3

Pros: Crew fantastic. Seats very cramped so hard when travelling alone with people crammed next to you. I am very short and still found seat cramped. Blankets skimpy. Heathrow to San Fran. Johannesburg to Heathrow was more comfortable.

Cons: Most things I give a high rate on BA but travelling economy these days is very cramped especially as I did two long international legs with short four hour break between.

LHR
DEL
Excellent 10.0

Pros: good

Cons: ok

Sun, Mar 3
GRR
Grand Rapids Gerald R. Ford Intl
LHR
London Heathrow
19h 05m
Tue, Mar 5
LHR
London Heathrow
GRR
Grand Rapids Gerald R. Ford Intl
16h 21m
Trip: 3 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 24,481 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
IAH
Excellent 8.0

Pros: The crew was great. Food was good for the most part.

DEN
FRA
Good 6.6

Pros: Good leg room in aircraft and comfortable seating.

Cons: My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa.

SEA
FRA
Good 6.3

Pros: Tv screens, free beverages, frequent service

Cons: The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together.

EWR
MUC
Excellent 8.0

Cons: On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed.

SEA
FRA
Good 7.0

Cons: The flight itself was good. But the connection wasn't. For this schedule, it is next to impossible to make the connection. The gate that the SEA to FRA flighy arrives at is at least half an hour away from the gate that SEA to MAA leaves from and there is a security checkpoint in between.

Wed, Mar 13
FNT
Flint Bishop
LHR
London Heathrow
11h 10m
Wed, Mar 27
LHR
London Heathrow
FNT
Flint Bishop
20h 41m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 62,028 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
MEX
Good 6.0

Cons: I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi

EWR
GVA
Good 7.3

Pros: Crew was super friendly, considerate & helpful, esp the woman working my area. Options on entertainment were great & worked well

Cons: Dinner was horrible. Crowded

ORD
HNL
Excellent 8.0

Pros: The crew was great. The seats, though cramped, were nice to have electronic device holders instead of built in screens.

Cons: The flight was 9 hours and they didn't provide any meals. That's ridiculous. When I fly with any other airline for over 7 hours I've always gotten 1 meal, if not 2. The food for purchase however, was very good. But they should not expect you to pay.

LAX
SFO
Excellent 10.0

Pros: Yes, I got upgraded.

POS
IAH
Good 7.3

Pros: Being on time at departure and arrival is a challenge, but despite having a completely filled cabin, they made it look easy.

Cons: I boarded in Group 4 and all bins were full. So my carry on case had to be checked (several others’ cases as well). This caused me a 30 minute delay at baggage claim and some minor scuffs on an item that wasn’t designed for checking in. These are 2 reasons why I no longer check in. 3 is lost items.

Sun, Feb 24
MBS
Bay City/Midland/Saginaw MBS International
LHR
London Heathrow
11h 52m
Tue, Feb 26
LHR
London Heathrow
MBS
Bay City/Midland/Saginaw MBS International
14h 30m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,047 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
EYW
ATL
Mediocre 3.6

Pros: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure

RDU
CLE
Mediocre 2.0

Pros: Very bad crew. Seats very uncomfortable

Cons: Crew could have been better

RIC
ATL
Excellent 9.0

Pros: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!

Cons: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.

DFW
LAX
Okay 4.0

Cons: original, non-stop flight was delayed by 6 hours; was able to get rebooked to another flight but was still 2 hours delayed and my bag arrived another 2 hours after me, ending in a 4 hour delay over all. paid for a non-stop and ended up with a layover.

MSP
AMS
Excellent 8.3

Pros: Crew was awesome. Always available if needed

Cons: Food was just ok. Could have a little more movie selection

Tue, Apr 30
AZO
Kalamazoo Intl
LHR
London Heathrow
11h 34m
Tue, May 7
LHR
London Heathrow
AZO
Kalamazoo Intl
15h 05m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,694 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
MAD
TRN
Good 7.0

Pros: overall good flight

Cons: the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!

MIA
MAD
Good 7.0

Cons: All processed food. GMO’s. No organic options.

ORD
MAD
Excellent 9.3

Pros: Good was decent. Didn’t need to schlep big bag of snacks.

Cons: Turbulence lasted way too long. Probably out of their control but I wondered if they could have changed altitudes.

FCO
MAD
Excellent 8.0

Pros: On time and pleasant service .

Cons: The problem was outbound from Porto to Rome. Iberia lost 2 out of 3 bags and one took 24 hours to reach our Rome hotel and one took 48 hours to reach our Rome hotel.

MAD
TLV
Excellent 8.6

Pros: Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv.

Wed, Mar 20
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Sun, Mar 24
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
26h 00m
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 8.0

Pros: All comfortable & smooth.

Cons: All good.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
YUL
Okay 5.0

Pros: The staff was friendly.

Cons: This is a really basic airline, without creature comforts. No food or drinks are included, and what is for sale on board, is overpriced. The regular seats are really tight, don’t expect to stretch your legs.

LGW
KEF
Mediocre 2.0

Pros: Nothing

Cons: Poor customer service

KEF
BRU
Mediocre 2.0

Pros: non event --missed connection flight due to bad flight crew. my name is liam from new jersey

Wed, Apr 3
DTW
Detroit Metropolitan Wayne County
STN
London Stansted
10h 35m
Wed, Apr 24
STN
London Stansted
DTW
Detroit Metropolitan Wayne County
11h 25m
Trip: 22 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
CDG
Good 6.3

Pros: Nothing

Cons: I did not like that I was unaware they changed my flight number from 404 to 406 but because of storm warning it made sense. I did not like how they board you on the plane in Iceland. They make you take a bus and then climb up stairs into plane out of ticket order. Standing on those stairs in rain and wind is not fun. also the food selection for morning is awful.

KEF
SFO
Okay 4.0

Cons: The plane was very noisy and uncomfortable but I guess that’s what you get for lower budget airlines.

KEF
EWR
Good 7.3

Pros: My kids loved the hot sandwiches, they said, hey this is the best airline food we've ever had!

Cons: Seats the seats were very hard. I had an extra cushion with me to sit on since that was my experience with Wow in the past, but even with the cushion the seat felt very hard.

BWI
KEF
Mediocre 2.0

Cons: Everything.

SFO
KEF
Good 6.0

Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).

Mon, Mar 4
DTW
Detroit Metropolitan Wayne County
LCY
London City
14h 50m
Sun, Mar 10
LCY
London City
DTW
Detroit Metropolitan Wayne County
31h 41m
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,756 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
LHR
ZRH
Excellent 9.2

Pros: Really good flight. Clean,on time, efficient. Early arrival even

BCN
ZRH
Good 6.6

Pros: Food / movies

Cons: Comfort/ staff

JFK
GVA
Mediocre 3.6

Pros: The staff was nice

Cons: The seats were very small, the cusion was worn, the entertainment screen did not work, nor did my recline function on seat.

ZRH
OTP
Good 6.0

Pros: Arrived on time

ZRH
TXL
Good 6.3

Pros: Entertainment System (technical apparatus neat); Food tasty

Cons: Standard Seat Reservation costs money - ridiculous; Selection of movies mediocre; Light meal: "Lasagna"; Not a lot of drink servings except water; Zurich as Transfer airport: another security check hadn't luggage usual;

Mon, Feb 25
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Fri, Mar 8
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
11h 15m
Trip: 12 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SFO
KEF
Good 6.0

Cons: I originally booked a straight flight from KEF to SFO 2 months in advance and all of a sudden WOW sent me an email saying that they changed my flight to a different one with 6 hour lay-over in LAX due to overbooking. And the email notice was sent < 24 hours before the actual departure. So if I didn’t check in online, I would never find out before coming to the airport. When called to inquire more info and request to change to a different flight that would work better for my schedule than the one WOW automatically decided to switch me to, the representative was not very helpful and giving push back. I had to talk to a manager... Long story short, the flight itself, the seats, and attendant crew were all fine, but the booking/scheduling is a bit of uncertainty (like they can change flight on you whenever and to whatever they want).

FRA
KEF
Good 6.0

Pros: The on board crew was friendly

Cons: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.

BWI
KEF
Mediocre 2.0

Cons: Wow airlines is the worst Airline

LGW
KEF
Mediocre 3.3

Pros: Crew was wonderful.

Cons: My check in luggage got left behind .Didn't receive it for five days. A set of cuff-links I had in my luggage as a graduation present for my nephew was missing when my luggage finally arrived.

KEF
LGW
Mediocre 2.0

Pros: WOW airlines canceled my flight and won't refund my money

Cons: WOW airlines canceled my flight and won't refund my money

Tue, May 7
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
21h 25m
Thu, May 16
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
12h 14m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 8
DTW
Detroit Metropolitan Wayne County
LGW
London Gatwick
10h 30m
Sun, Mar 17
LGW
London Gatwick
DTW
Detroit Metropolitan Wayne County
26h 00m
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
EWR
KEF
Mediocre 2.0

Pros: The plane did not arrive. Could not book for next days flight. Now they are not refunding...

FRA
KEF
Good 6.0

Pros: The on board crew was friendly

Cons: Flights were late. I also did not like that they charge for everything. Maybe that is how most airlines are now, but I found it irritating.

KEF
BWI
Mediocre 2.0

Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

BOS
KEF
Mediocre 2.0

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

ORD
KEF
Okay 5.6

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

Wed, Mar 27
DTW
Detroit Metropolitan Wayne County
LTN
London Luton
15h 50m
Wed, Apr 3
LTN
London Luton
DTW
Detroit Metropolitan Wayne County
16h 15m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Apr 8
DTW
Detroit Metropolitan Wayne County
STN
London Stansted
10h 35m
Mon, Apr 15
STN
London Stansted
DTW
Detroit Metropolitan Wayne County
11h 25m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,509 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: Nothing!

Cons: Everything! Flight was cancelled, only could get us on another flight 3 days later then that flight was delayed! Wth!

KEF
BWI
Mediocre 2.0

Cons: Snow storm cancelled dozens of flights. I was told I couldn't be rebooked at the airport and needed to call in. Spent 6+ hours on hold. Following day was informed at airport that I couldn't be rebooked by customer service and was given no further options. I bought a ticket on another airline. I'll never fly WOW again.

ORD
KEF
Okay 5.6

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

KEF
BOS
Excellent 8.0

Pros: All good.

Cons: All good.

CDG
KEF
Good 6.4

Pros: Great legroom, nice crew.

Cons: The confusion about whether or not our flight was going to be on time was extremely stressful. Our first flight got delayed 90 minutes and our second flight got moved up 30 minutes, so our two hour delay shrunk to 0 minutes. The flight crew in Paris had no information about whether or not they were going to hold our flight, and we all sprinted through the airport in Iceland to board our second flight.

Sun, Mar 3
GRR
Grand Rapids Gerald R. Ford Intl
LHR
London Heathrow
9h 55m
Tue, Mar 12
LHR
London Heathrow
GRR
Grand Rapids Gerald R. Ford Intl
16h 12m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 24,481 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
SEA
FRA
Good 7.0

Cons: Food could be better

KRK
MUC
Mediocre 2.0

Cons: Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️

FRA
IAH
Excellent 8.0

Pros: The crew was great. Food was good for the most part.

JFK
MUC
Excellent 10.0

Pros: Crew was super attentative.

Cons: Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed.

BOS
MUC
Good 6.0

Pros: The crew on the jet were fine. The entertainment was good too.

Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.

Wed, Mar 20
DTW
Detroit Metropolitan Wayne County
STN
London Stansted
17h 50m
Wed, Apr 3
STN
London Stansted
DTW
Detroit Metropolitan Wayne County
14h 30m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Feb 24
AZO
Kalamazoo Intl
LHR
London Heathrow
11h 55m
Tue, Feb 26
LHR
London Heathrow
AZO
Kalamazoo Intl
16h 20m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 23,047 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PVG
ATL
Okay 4.0

Pros: Food were bad. Out of air condition

IAD
AMS
Excellent 9.0

Pros: Super comfortable seats. Lots of movie options.

Cons: Food was not very good

JFK
DFW
Excellent 9.0

Pros: Smooth and comfortable flight.

ATL
DCA
Excellent 8.0

Cons: Seats could’ve been assigned ahead of time

JFK
RDU
Okay 5.6

Pros: Boarding process was smooth.

Cons: In flight service was disappointing.

Tue, Mar 19
FNT
Flint Bishop
LHR
London Heathrow
12h 52m
Thu, Apr 4
LHR
London Heathrow
FNT
Flint Bishop
14h 00m
Trip: 17 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,694 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.7
Entertainment
7.0
Food
6.6
MAD
TRN
Good 7.0

Pros: overall good flight

Cons: the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!

MEX
MAD
Excellent 8.0

Pros: the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good.

Cons: seats could be improved but overall not so uncomfortable

MAD
BOS
Good 6.6

Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.

MAD
VIE
Okay 4.4

Cons: No comfort. The USB wasn't working, even with the pilot telling us about it's availability.

BRU
MAD
Excellent 10.0

Pros: Excellent flight, timely

Mon, Feb 25
GRR
Grand Rapids Gerald R. Ford Intl
LHR
London Heathrow
10h 16m
Thu, Mar 7
LHR
London Heathrow
GRR
Grand Rapids Gerald R. Ford Intl
15h 15m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,331 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
JFK
Excellent 9.2

Pros: crew were perfect

Cons: nothing .it was a very full flight .crew were impeccable - calm courteous and attentive.

LHR
SFO
Excellent 8.0

Cons: Na

LHR
BNA
Excellent 10.0

Pros: The crew was great!

SEA
LHR
Excellent 10.0

Pros: Both the crew and the leg room are awesome!

JFK
LHR
Okay 5.3

Cons: I somehow made my 35 minute layover, however I can’t say the same for my luggage. Totally unacceptable.

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