|Avg. Flight Duration||8h 12m|
|Flights Arrive in||London|
|Flights Depart from||Chicago|
|Airlines||Virgin Atlantic, Brussels Airlines, SWISS, Wamos Air, American Airlines, Air Canada, British Airways, Delta, Iberia, KLM, Air France, Norwegian, Lufthansa, Aer Lingus, Austrian Airlines|
Pros: The crew were lovely and the seats were ok.
Cons: Not a lot to Improve on to Be fair
Pros: The crew on Virgin Atlantic was superb!
Pros: Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good.
Cons: Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage.
Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
Pros: Great crew. Very kind and efficient.
Cons: American carriers seem to enjoy poor seat ergonomics.
Pros: Nice crew and Good seat despote the âge of the aircraft
Cons: New screen and New aircrafts
Cons: vegetarian dish was very poor. main dish was ok but quite small, the light dish (breakfast?) was just a piece of bread, might as well not serve anything. Entertainment was very poor, limited selection of movies and very silly tv shows.
Pros: 3-3-3 layout in economy on the United 777 I was on meant I wasn't cramped for space. WiFi worked well for a significant amount of the time I used it.
Cons: Food was typical economy class fare.
Pros: On time and services were good. Cost less than if booked through United significantly.
Cons: Left 1h late
Pros: Great crew
Cons: Flight was delayed and missed 2nd flight due to delay
Pros: Crew was amazing
Pros: Lost the luggage
Pros: Crew is great.
Cons: The airline lost my luggage .
Pros: Excellent crew service
Cons: Old airplane
Pros: I liked how simple the process was. What put you guys over the top was serving dinner and breakfast! Thank you! It was an awesome detail. And it was really good too. The coffee was so good. I thought the design of the airport was gorgeous! It would make a perfect start to a persons vacation. I gave a 3 in entertainment because wear I was sitting next there wasn't any entertainment, but I didn't mind at all because I wanted to sleep all night. I was upstairs and I loved it.it was my first time on a double decker plane. The crew was great!
Cons: I didn't like that it wasn't organized in Punta Cana, not even a little bit. I didn't like the process of buying the ticket online the website doesn't work well, it took forever and I even tried to look for a different company because it was too frustrating. I'm not sure why your price changes right before you buy the ticket but I think you should explain why with details because my friend was going to a ticket and went with another site because it wasn't clear. Also in Punta Cana they tried to make us pay a 20 dollar fee, trying to tell us it was obligatory. When we asked more questions then they said did you pay it online? We said we don't know, because nothing was clear on your site. They insisted we pay it and we asked more questions, in the end they didn't make us pay which leads me to believe it was a way to pocket money when they can, for example your company is not clear why the price changed and you are charging more. But maybe it is this dumb fee, but you have to tell the person. Ok say I pay it, then when I get to the airport they say I have to pay 20 dollars, after they make the person pay then they can look online to see if they already did and keep that 20 dollars.
Cons: There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination.
Cons: My flight was delayed 2 hours, causing us to miss our connecting flight. We are now stuck in Botoga over night with no luggage. No change of clothes no toiletries. I just wanted to get to Aruba and relax, instead i had a very stressful time with your airline trying to resolve this issue. I would never fly this airline again.
Pros: My wife and I travelled from Punta Cana to Madrid to begin our honeymoon. We chose Wamos Air because their price was ridiculously low. However, we knew that at some point there will be hidden fees of some sort (e.g. seat selection, baggage, food, etc.). Little did we know that there will be be only few things we actually paid. We chose our seats for a reasonable price and, since we travel light, we were able to bring our carry-on and personal bags with us. We didn't expect dinner or breakfast and yet there were given to us! The seats were really comfortable and we liked the friendliness of the crew members.
Cons: People at the counter need to organize in a better way. Too many people for one simple process - check-in. Also boarding turned out to be madness. No structure, no organization, just get on the plane as soon as possible.
Pros: Seat was 9k. Comfortable
Cons: Plane late to take off because caterer was late
Cons: Offered entertainment
Pros: On this flight was a female flight attendant who anticipated my every need. I wasn’t flying first class, but still, she went out of her way to treat me very well. Her personality and hospitality made my flight relaxing, made me feel loved and appreciated, and the flight felt like I was already home
Cons: Flight got delayed by 2 hours without specifying the reason. Weather was fine. Happened 2 hours delayed. From DC to Boston too when I took flight on 12th. Will avoid AA flights in future
Pros: Easy check in and boarding
Cons: Flight was delayed 45 minutes while sitting on runway
Pros: Air Canada is always a great travel experience.
Cons: The food is terrible. It's the worst I've had from any airline.
Pros: Air Canada is consistently a great overall experience.
Cons: The food is terrible. It's the worst of any airline I've ever taken.
Pros: Entertainment and comfortable seats
Cons: They could have given us some snacks or something
Cons: The flight was late leaving and most of the passengers needed to catch connecting flights, so there was some anxiety as the crew didn't have any information as to whether or not we'd be able to connect.
Cons: air canadas service, they should reimburse my accomodation expenses because of their poor time management.
Pros: Great crew, excellent legroom, excellent meal, snacks
Cons: Eliminating the 1 hour delay to get to the gate at Logan after landing early.
Pros: The crew was great.
Cons: The seats are very close together and uncomfortable. The quality on the screen was poor.
Cons: No entertainment on a 5 hour flight and uncomfortable seats.
Pros: Excellent fly, comfortable seat, on time
Cons: Very spice food
Cons: The food could have been a a bit better.
Pros: Seat was great, complimentary snacks and alcoholic beverage
Cons: Connection at Schiphol often tricky;
Cons: Faster lines at check-in. More courteous security personnel
Pros: The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane
Cons: Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours
Cons: Plane left 4 mins early knowing that passengers were on a delayed flight.
Pros: The food, the crew, the entertainment.
Cons: It was an excellent flight!
Pros: The food included veal.
Cons: Departure was 1 hour delayed.
Pros: On time
Cons: Free wifi for economy class
Cons: The airplane was super uncomfortable and it was a long flight. I’ve flown with Iberia to Europe in the past and this was my worst experience in terms of comfort.
Cons: Being put in standby after we booked 3 months in advance and loosing our luggage
Pros: Slow service.
Cons: Better communication!
Cons: Boarding was very slow.
Pros: Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements.
Cons: Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking.
Pros: The flight crew was so friendly and the food was really good.
Pros: Crew were great
Pros: Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!
Pros: Staff were friendly and seats in business were super comfortable.
Cons: The craft is a bit old. Harsh landing.
Pros: In flight entertainment was great
Cons: seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)
Pros: crew was great, seats were comfortable
Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine
Cons: Didn’t order any food and had no interaction with the crew
Pros: Plane condition was decent.
Cons: Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure.
Pros: Solitaire on the screen rise
Cons: Rude staff. Why did i have to pay for my bags to be checked returning from Europe when i didn’t pay for them to enter Europe?! Makes ZERO sense.
Cons: There was no food. Only by purchase which is bad for transatlantic flight
Pros: We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information.
Cons: Someone at the desk to tell us what was going on. Communication.
Pros: the crew did the best they could
Cons: the seats on the plane were so cramped....and I am not a fat or tall person; 5'7" and 130 lbs..... for a 7 hour flight.... I'll avoid booking on this plane..... it was a United Airlines plane btw.....not Lufthansa.
Pros: Having a seat on the plane after it being delayed over 5 hours,
Cons: Leaving on time.
Pros: It was cancelled and scheduled next day
Pros: Great crew
Cons: Uncomfortable seating
Pros: Crew was excellent
Cons: Uncomfortable tight seating in economy
Pros: The flight was on time and boarding/de-boarding was very easy. there was ample overhead storage for everyone.
Cons: Extremely uncomfortable seats (I travel internationally multiple times a year and am used to long flights). Other international flights include beer or wine The food was mediocre at best
Cons: Flight was late.
Cons: Late - again!
Pros: Crew were very good
Cons: Could do with some entertainment ie. a film
Pros: Food was hot
Cons: Seat were slightly uncomfortable
Cons: They lost our bags, twice! We had 4 pieces of luggage that were checked together. They flew out of the same airport we did. They lost 3 out of the 4 bags, but assured me all 3 were on the very next flight. The next flight came in but only 2 more had been put on that flight. Still waiting on 4th...
Pros: Friendly crew with a wide range of entertainment options
Cons: Smoother boarding. Was great once on board.
Pros: Departed on time, smooth sailing.
Cons: no entertainment available
Pros: Lufthansa crew very professional
Cons: More upgrade to be available
Pros: Crew was fantastic and with an exceptional service. Food was really good.
Cons: Maybe the seats coudl be a little bit wider
Cons: No breakfast. Crew skipped few rows for drinks. Toilets were broken.
Pros: The check-in process at the airport in Chicago was efficient and the person who helped us was friendly
Cons: -I was unable to check-in online and I think it's because my name got messed up in the reservation system even though I entered it correctly -Compared to other airlines, BA does not stop by frequently to offer beverages. Food and beverage service provided by BA faded in comparison to what was provided by American Airlines on the way back. - Our flight was delayed due to weather, but we also sat in the plane for a long period of time with no explanation. -We appreciated that BA automatically re-booked us on another flight (although it was not the next flight), and provided 2 meal tickets for 10 euro each. There was no other compensation for the incurred delay (about 2.5 hours)
Pros: News, Maps
Cons: The entire flight was boarded before the crew determined the engine would not start. We sat on the plane without AC in Chicago for nearly 3 hours. Ultimately the flight was delayed overnight causing me to lose an entire day of vacation in Italy.
Cons: Connecting flight experience
Pros: Really friendly crew, they go the extra mile to make passengers happy and comfortable.
Cons: There was a boarding delay but flight still arrived in Hong Kong on time.
Pros: As usual, punctual flight with friendly crew.
Cons: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).
Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,
Cons: Nothing. Trip both ways were outstanding.
Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.
Cons: Boarding can get crowded so don't be in a rush
Cons: Good overall
Cons: Better boarding process
Pros: Seat not confortable
Cons: Get newer planes with better functional amenities
Pros: Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us.
Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Pros: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX
Cons: Be like Swiss or Lufthansa. Charge less and give free water and snacks
Cons: More comfortable than I expected for a 6 hour flight. 757 was quite spacious.
Pros: Amazing crew and seating. Worth the upgrade to premium.
Cons: Had to pay extra for seat assignment. Very tight seating; almost demands paying extra for "comfort seats." Crew moved my carry-on bag; should have told me or helped me find it when deplaning. No beverage service due to turbulence (understandable -- not their fault). Flight was delayed.
Cons: Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher...
Pros: Everything. Always an excellent and professional experience.
Cons: Crew was friendly to some people and completely ignored others, or at least me. Not sure if they knew Passenger status or what.
Pros: El avión estaba ok
Cons: A raíz de una huelga en Argentina que se declaró el 14/5 tardaron más de 10 días en comenzar a re programar los vuelos. El call center te da información falsa ya que no tienen idea de lo que ocurre. Re programado el vuelo para salir después de la hora 24 del día de paro, habilitaron 4 counters
Cons: Food is mediocre at best and selection doesn't vary.
Cons: It would’ve been better to receive our luggage on time. We have to wait an extra day even though we had to pay 100 Euros to check our bags.
Pros: Everything was fine and smooth
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