Nice managed … it was a smaller plane, so the seating wasn’t as comfortable.
No wifi, seems to be very common with Southwest currently. Everything else was normal.
Flight was delayed by 2 hours, meaning that a flight to Dwnver which should have arrived at 11pm came into the airport at 1 am. Made for a very long day.
Great job! My family doesnt fly often but we felt safe 100%
Flight was constantly delayed with significant changes in time, it was supposed to get to Colorado Springs at 8:30 PM but it got there after midnight.
I don't know why flying out of Sarasota requires two plane changes.
I'm glad it wasn't only 75% full because I could get a good seat
First time I've had to use the disabled accommodations. And I could not have had a better experience with Southwest, i was having trouble getting from one terminal to another due to my heart failure. And the next thing I know a Southwest agent had made sure. I had a wheelchair at all my flights. Can't thank them enough.
The new seat assignment thing is wierd. If you don’t pay for a seat they always assign you a middle seat regardless of how many people are on the flight. Idk… the new company that bought Southwest is trying to make it more profitable, but I’m just not seeing it. The flight attendants aren’t having as much fun anymore. It just feels like the airline is slowly dying. IMO. We shall see if Southwest is the next Toy’s R Us.
Check-in, Boarding and flight were smooth. All the employees and crew was very nice and funny. They gave the kids crayons and workbooks to keep them occupied which was a big win. I’ve flown Southwest many times and that’s the first time I’ve seen that and it is a great addition.
As with most flights these days it was delayed by about 30 min.
We were stuck with no gate upon landing for 90 minutes. Unacceptable.
The forward head smelled putrid and urine soaked, worse than any head in even transoceanic flights. The wifi stopped working after about an hour of flight.
Very turbulent flight, no drinks, very little service, unorganized boarding, gate changed multiple times
The flight back to Dallas was delayed, which has happened to me several times with American Airlines. There was no announcement, no update sent out, no compensation offered for the inconvenience.
Poor seat in rear of aircraft Food at Admiral’s Club Terminal D at DFW inedible
Multiple gate changes and significant delay leaving DFW. Made for a late arrival
For the price of the ticket you get nothing. The plane had 1 bathroom in the back and when the flight attendant did service no one could use it. No announcement just was told to go back to my seat. Ridiculous and rude.
In-flight Wi-Fi didn’t work and the flight was 25 minutes late. The Embraer plane I was on was pretty old and the tray table was broken.
American Airlines no longer has Bischoff biscuits. This is intolerable.
