Find cheap flights from Milan Linate Airport to Colorado
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Top 5 airlines serving Milan Linate to Colorado
Scores according to KAYAK customer reviews
Pros: "On a quick 40 minute flight they still managed riu server coffee, water and snacks."
Cons: "Purchased food on board. Dry and unappealing."
Pros: "The crew on both legs of our trip were nice and accommodating."
Pros: "Very friendly and professional."
Cons: "Better options in economy for food"
Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"
Cons: "Employee was slow getting to the booth to check us in along with baggage;"
Cons: "We had to take a shuttle bus from the gate out to the plane, this made boarding very chaotic. The seats were not very comfortable- they needed more padding."
Pros: "Crew very friendly and courteous"
Cons: "Would’ve been nicer to have lunch rather than breakfast"
Pros: "In flight service was fast and well organized. The dinner was very good. Flight was turbulent free and no isues."
Cons: "The plane was at the gate but it took over an hour for international inspection and a long time for the plane to be cleaned."
Cons: "We sat for an hour on the tarmac with the plane at about 80-85 degrees and everyone sweating. Once we took off the flight attendants kept turning the cabin lights on and off and serving dinner (on an overnight flight is that really necessary?!) and waking us up. Also plane was old and uncomfortable."
Pros: "Crew was great, just not very much room."
Cons: "Larger seat room."
Cons: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Pros: "Crew were very good but the seats were not comfortable for an eight hour flight"
Cons: "A little bit of leg space"
Pros: "Good entertainment selection and great crew"
Cons: "Seats are more uncomfortable relative to other airlines"
Pros: "The flight was not cancelled, crew was friendly, we arrived at our destination."
Cons: "Flight delayed two hours and absolutely no info provided to customers about what was going on and if/when flight would depart."
Cons: "Boarding the plane was a hassle as well as delays to Clean up and fix seat belts. Very u coordinated crew as well no one paying attention to what one was doing."
Pros: "Fast boarding, friendly crew, and comfy seats"
Cons: "It was pretty bumpy and a few times we changed altitude very quickly"
Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Cons: "Not enough legroom to make any flight enjoyable."
Pros: "clean plane, crew was very friendly."
Cons: "no dessert in meal"
Pros: "We landed safely - crew was nice enough."
Cons: "Heard one crewmember make snarky comment about another passenger (A stranger). Had to wait on the ground for about 30 min for 6 crewmembers that “needed” to be in MN. Yeah, that was awesome with a 2 yo and 4 yo..."
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "It was actually a Delta Airlines flight. In business class. Service was good."
Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."
Pros: "Getting off the plane"
Cons: "Boarding was a mess Seats had no leg room Flight attended was a jerk"
Pros: "Everything, smooth flight with an entertaining crew."
Pros: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "Mu seat!"
Cons: "My baggage took for to long to arrive"
Pros: "Customer service"
Pros: "Great crew"
Cons: "Delayed for an hour and fifteen minutes"
Pros: "Crew seemed nice. Plane itself was normal. Pilots seemed to know what they were doing."
Cons: "The things I didn't like were out of Delta's control: Some baby who screamed bloody murder whenever the captain said anything (so we couldn't hear the announcement about being stuck on the tarmac). Also, we got stuck on the tarmac for about 45 minutes. Obviously, it could have been much worse. But you know how it is when you just want to get home. And that baby."
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Pros: "Arrived on time crew worked had"
Cons: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Pros: "I like Delta empowering women."
Pros: "Great crew and passengers"
Pros: "Wonderful flight attendants"
Pros: "Daughter's first flight and the crew really made it a special experience for her."
Pros: "The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta."
Cons: "That I never made it to my destination"
Cons: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."
Pros: "Nice entertainment offerings on the Indy to MSP flight"
Cons: "Not only were there delays but they wouldn't allow me to upgrade to first class even though there were seats available, they said "oh with the package you purchased it's not available" Then why was I able to upgrade to first class for the other portion of my flight? The customer service was awful too, transferred 5 times on the phone for 20 mins to not get any help and for them to uncheck me in, I had to check in for my flight again."
Pros: "They had good movies"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."
Pros: "I always like Delta's flight service and efficiency. There entertainment onboard is good too."
Cons: "It was very turbulent."
Pros: "They were smiling and very welcoming"
Pros: "It didn't crash."
Cons: "Food no screaming babies . Comfy seats and armrests,"
Pros: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Cons: "Had to wait in tarmac forever from Frankfurt to Florence"
Pros: "Nice plane, about the best in-seat entertainment options I've ever encountered."
Pros: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."
Pros: "Best part was how Lufthansa took care of travellers whose connection time was short. They had ground crew waiting and who escorted us through customs, and then drove us to the gate. This is how passengers should be treated. ~ Excellent movie selection ~ Great flight attendants"
Pros: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Cons: "A very long wait for luggage, That may have been the fault of the airport."
Pros: "Excellent service, food and entertainment"
Pros: "Was not allowed on flight"
Cons: "When I missed the connection from the first leg of my flight and purchased the ticket from that leg to finish my itinerary, Lufthansa cancelled ALL of my return tickets. Both Lufthansa and my travel agency pointed the finger at the other and I had to purchase another $1000 ticket to get home. There was no cancellation emails or any notification. I didn’t know my tixkets were cancelled until I was trying to check in. Worst experience ever!!"
Cons: "Missed so there was none Spent night in Minic"
Pros: "All airplane was on time"
Pros: "Great service and flight crew"
Pros: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Cons: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Pros: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Pros: "The energetic crew who served with a smile"
Cons: "The tea was not strong and was served lukewarm and movies not up to standard.how about new blankets...and food only a choice between 2...chicken or pasta..why not beef or mutton?"
Pros: "Excellent service all around"
Cons: "They don't board with any structure. It is a big free for all."
Cons: "I did not like the bathroom downstairs."
Pros: "Almost nothing was enjoyable about the overseas Lufthansa flights I took. This particular flight, however, did not make me sick like the initial Lufthansa flight to Europe. I also appreciated that the crew asked the passengers in front of me to put their seats up during meals."
Cons: "The overseas Lufthansa flights have the least space of all the flights and trains I took throughout my trip, including other Lufthansa flights within Europe. The bathrooms were more cramped and fewer in number for an overbooked flight, boarding was disorganized and delayed, the passengers in front of me put their seats all the way back for most of the flight, and seriously, just a few more inches of space would make these long flights 104% better. I think everyone would be happier to fly on less awful planes, including the poor crew who has to deal with miserable passengers."
Pros: "Boarding was late and disorganized. Would recommend boarding by rows from different areas of the plain. Flight landed on time. Entertainment offered a wide selection"
Cons: "My wife developed a stomach problem from the second meal."
Cons: "1 meal 10 hour flight 6 hr delay. - temp control"
Cons: "Boarding in Frankfurt was just short of a free for all."
Pros: "Very nice and caring crew."
Pros: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Cons: "Same as Abu e"
Pros: "Nothing no communication for delayed flight lost luggage. Just lines everywhere to fill out forms with only 2 employees worst experience ever"
Cons: "No communication. Flight delayed no answers. Just long line to be put on a waiting list"
Cons: "First flight mechanical issue so couldn't make it to any of my connecting flights and they had to reroute me, however they couldn't get me to Torino so they got me to Milan and I had to take a two hour bus and then the metro to get where I needed to be. And it took them over an hour to reroute my flight!"
Pros: "Stewardesses were very helpful and polite."
Cons: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"
Pros: "Great individual attention."
Cons: "Lufthanza is still "rule bound" and somewhat inflexible. Staff had some trouble adjusting to individual request (e.g. one passenger changed her mind on the meal choice and confused the staff member who tried to force the food choice on this older lady). Obviously, dealing with elderly is not the same as dealing with young - this may require some additional training of staff members.On another occasion, two passengers exchanged seats - and it took some time for staff to sort this out at the meal time. A "Muslim meal" was offered to a christian passenger. - The interchange was hilarious."
Cons: "Flight delayed 1.5hrs after landing in Denver."
Pros: "Lots of movies"
Cons: "£20 for unlimited wifi. Ridiculous"
Cons: "The plain in Denver landed very hard, hit the ground with a very loud noise and people were very scared. After that the pilot said "sorry for the hard landing but at least you guys are awake"..."
Pros: "Long flight. Loved that we had two wonderful meals, hot cloth enough water and other services. If I fly overseas I will always choose this airline. It was wonderful."
Pros: "fllight attandants were very pleasant"
Cons: "Can they turn the heat up. So cold!"
Cons: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."
Pros: "Nonstop flight."
Cons: "The seats are the most uncomfortable I've ever sat in. The food from Frankfurt to Denver was subpar. The first 2 hours were very bumpy and unusual for that part of an Europe to USA crossing. The spacing of the middle seats with the support struts having to straddle for 13 hours is too much. I could go on, but you really need to rethink the design and customer service on your long haul flights."
Pros: "Hope to make today's flight home! Time will tell."
Pros: "Attentive staff & crew, very friendly and helpful"
Cons: "The sound did not work on my video panel, either with my personal headphones or the ones they handed out, so I could not watch any programming- the input jack was messed up. Seat 27H, Flight LH480"
Cons: "It was a great second experience"
Pros: "Entertainment had great variety, flight progress software showed great detail of surroundings and progress. 4 bathrooms provided for our area allowed good availability. Hot towels, metal silverware nice, and not available on competing airlines. Overhead compartments were roomy."
Cons: "Legroom marginal and seat ahead reclines too far, takes away all usable space for reading, etc."
Pros: "The staff was so prompt and friendly, the food was the best airplane food I've ever had, and the entertainment options were great!"
Cons: "cramped leg space"
Pros: "Thankfully the departure gate was directly on the other side of passport control in Frankfurt. The flight was perfect and smooth, although after boarding we had to sit on the runway for awhile, and left late. The crew were highly attentive, helpful, polite, and kept water and juice circulating between hot meals. I enjoyed the movies I was able to watch and my seat was comfortable. Excellent service in Economy Class!!"
Cons: "At times I felt too cold, despite the blanket."
Pros: "Inflight entertainment was excellent, the food and service was excellent, no complaints except for legroom."
Cons: "I'm a pretty tall guy. Legroom was an issue if you are over 6 ft tall. The trey's / tables can't fully extend making it hard to use for eating."
Cons: "The crew was ignorant and I did not recieve a meal after asking numerous times."
Pros: "The crew was focused on our needs but was not able to help in my situation."
Cons: "The flight was very crowded and I had a HUGE individual sitting next to me in that he actually overflowed into my seat. Due to the fullness of the plane it was imposable for me to move and very uncomfortable. For an individual this size there should be a requirement for them to have a business class seat or to purchase 2 seats. The food was very disappointing overall."
Pros: "You'r aamazing, great deals! Thank you!"
Pros: "thanks to friendly and attentive staff long flight went unnoticed"
Pros: "Considering this was a 10 hour flight, I thought the plane was comfortable with decent leg room in economy class. We were served two hot meals, both of which were very good. There was also complimentary wine, beer, and spirits on board. It's been a while since I've flown overseas and was impressed with the wide array of available movies and in-flight entertainment. The crew was great and very attentive."
Cons: "It was the most chaotic boarding process I have ever seen. They had us at a gate with seats for about 50 people so people were crowded into the walkway area of the terminal. The announcements were very hard to hear if you weren't right by the person making them. There was no orderly boarding. Instead, there was a mad rush for those that weren't elite status of some sort to begin boarding."
Pros: "Great crew, very attentive. Excellent food and beverages! You don't get off of Lufthansa flight hungry! Good choice of entertainment. Lufthansa really knows how to take care of its customers on long-haul flights!"
Cons: "Online check-in is very difficult. told me that my request couldn't be completed, then when I got to the airport, they said "Oh, I see that you have already checked-in!""
Pros: "Lufthansa was very professional, in terms of their crews, procedures, and condition of the aircraft."
Cons: "I bought an aisle seat in the center section near the back of the plane because the diagram of the plane's seating area showed an empty space in front of the row I picked. On the actual plane, it was simply a normal row, with no extra space in front of it. Going to register complaint with Lufthansa and seek refund of seat cost."
Pros: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Cons: "I flew economy and all was good and appropriate to the level."
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Pros: "Crew were great"
Cons: "Too hot inside the aircraft"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Cons: "Boarding was very slow."
Pros: "The flight crew was so friendly and the food was really good."
Cons: "They left my bag off the plane. Ridiculous."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Pros: "Crew was in a festive mood, the meal was unexpectedly delicious"
Cons: "Seats ok, but could be more comfy"
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Flying with KLM is a pleasure"
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Cons: "Bag was lost"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Cons: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Cons: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Same as above"
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Pros: "We love the flight all the way"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "Short flight friendly crew"
Cons: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Pros: "Flight was quick, professional, friendly."
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Pros: "Staff very nice, plane clean and nice food"
Pros: "Friendly crew. Good snacks. Timely updates about delays.cr"
Cons: "Crew forgot to serve several rows of seats including ours. Came around when reminded, but then said didn't have enough hands to carry trash away and told us to store cups, etc in back seat pocket when landing."
Pros: "On time, courteous crew, decent food."
Cons: "Leg room."
Pros: "BA did everything right. Weather caused hours of delays on tens of flights. Airport was not prepared to manage the volume"
Cons: "Over 2.5 hours delay"
Pros: "Great dinner. Friendly service."
Cons: "Small video monitors with poor picture quality and sound was also difficult to hear. No power jacks. Oh, and 2 hours sitting on the tarmac because of a “bag discrepancy.” If the bags can’t get along, who really cares!"
Pros: "On time"
Cons: "Overhead luggage compartments broken and taped shut. Delay in boarding. Nothing offered not even water. Except items to be purchased. No frills airline at non budget price"
Pros: "excellent, efficient, clean, professional"
Cons: "partnering with American Airlines is a crime and an offense."
Cons: "1. It was raining in Milan when I departed. Clearly my checked suitcase was exposed to major rain because several layers of clothes were very wet when I got home. 2. I'm a senior citizen trying to stretch funds to travel -- paying extra for an early seat assignment is not in my budget. Logging in 24 hours ahead to get a seat was incredibly inconvenient--I happened to be in a museum and without WiFi. (It could have been in the middle of the night or on a connecting plane.) I then had trouble entering all the required data and was finally told I had to wait 24 hours to try again-- that made no sense because I had to be on my flight 24 hours later. As a senior citizen who struggles with using the internet, it is particularly difficult. PLEASE let people choose a seat when making a reservation WITHOUT charging extra. 3. I was shocked that I couldn't get a glass of water without paying for it!!!!"
Pros: "I had an entire row to myself, the flight was on time, and the crew was great. The views of the Alps below were entertainment enough."
Cons: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"
Cons: "Nothing was impressive at all"
Cons: "old plane. Bad food. Old entertainment system and poor selection"
Pros: "The crew was very friendly and accommodating. Service was wonderful and the food was good."
Cons: "Boarding was very disorganized with only signs showing for priority boarding. In flight entertainment did not work for first half of flight. Once it began to work a little, there was no notification on how to use it since it was still not working properly."
Cons: "I did not like the seats. I have. Bad back and found the seat uncomfortable."
Pros: "We did enjoy the movies and the crew was very friendly and helpful."
Cons: "Nor too many good movies to choose from. I get it , row number 47, don't expect any 1st class comfort, but still, i was glad to land in Denver. Started to run out of sitting positions that didn't hurt."
Cons: "Flying is uncomfortable and painful. The seats are thin with little padding. I kept getting poked and prodded by the person in the seat behind me, and it wasn't even a little kid kicking the seat. I have a problem with my foot, and there is piece of hard plastic or something that runs the length of the plane, under the aisle seat. I had to make sure my foot didn't rest on time because it was painful to my foot."
Pros: "Fight was on time. BA Crew always do a nice job."
Cons: "The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system."
Pros: "Everything was first-rate"
Cons: "The inflight movie service is, in our opinion, worthless because of the noise. If you had closed captions available that would work."
Pros: "I felt like the flight attendants were extra nice on this flight! The super positive attitude alone made the long flight much more pleasant :)"
Cons: "Landing was a little rough--big, choppy dips during descent. Not as smooth as other large commercial flights I've taken."
Pros: "Friendly staff and decent food, loved the entertainment and maps screen."
Cons: "We paid for upgraded seats but ended up at the rear of the plane? Very disappointing, I have a refund request in the works."
Cons: "Online check in was not available on 4 international flights, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Pros: "I'd like to mention Ramon, a crew member on the flight, who was extremely helpful and kind. Also, the food was quite good."
Pros: "The first class steward who helped us when he didn't need too. The free films."
Cons: "I flew British Air in the past and had excellent service. I actually would have paid a bit more to choose them as an airline. No longer! Horrible service. Our stewardess was rude and unhelpful. Best example, when my husband turned in the remains of his last meal, something had leaked over his tray table. She didn't bother to help. He luckily had some extra napkins. She watched him clean it up and then left without taking the soiled napkins. Thanks. The meal quality was poor on the international flight. American handled the start of our vacation. Such a superior international flight quality compare to British Air."
Cons: "There was no direction when boarding, resulting in 2 lines of people from different direction trying to board! No entertainment at all. You have to pay for even water."
Cons: "They wouldn't book is into our flight from a different terminal causing is to miss the flighr"
Pros: "We didn't crash."
Cons: "No leg room at all. Felt like a sardine in a can. Not even water is free. Staff were horribly inefficient with the snack cart They finished 15 minutes before landing on a 2 hour flight!"
Pros: "A really easy, civilized flight. Great entertainment, drinks and food....all complimentary!"
Pros: "Service, comfort"
Cons: "They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return)."
Cons: "Checkin staff , who don't appear tombs BA but from another airline working on behalf of BA, apparently punted a problem they knew would take much effort to resolve to the BA agents at Heathrow"
Cons: "Antiquated and glitchy entertainment system on the 747-400"
Pros: "LOVED the folks on this airline. So nice and accommodating."
Pros: "Fantastic chicken curry! Best airline food EVER! Nice stewardesses too....."
Cons: "I suppose I expected a slightly bigger toilet on a 747, but no biggie."
Cons: "Boarding was a nightmare. Staff were rude and did not communicate well. I am a million miler with Umited & I wished I had flown with them!!"
Pros: "Great flight. Good to have beverages served frequently. Crew efficient and very pleasant. Comfortable and safe flight."
Cons: "Could not hear boarding announcements---no microphone, so just guessed where to be."
Pros: "The British Airways staff was good. The food was decent, we took off on time and the loading and unloading of the plane was orderly and efficient."
Cons: "The Boeing 787 'Dreamliner' is a a sardine can with wings. I'll admit, I'm a 6'5'' man, but I'm slim and in good shape. I fly often on many airlines. I'm also not a rich man and I fly coach. The legroom was pathetic, and despite being a slim guy I felt crowded, jostled and uncomfortable. I will avoid the plane at all costs in the future."
Pros: "The crew made this flight."
Pros: "We were not looking forward to the near 9 hour flight, but BA made it a very comfortable & enjoyable experience. Drinks & snacks were offered frequently. Individual monitors for movies, music etc. made the flight a great experience. Fantastic crew! BA airport staff helped locate our lost baggage and followed through quickly with returning it to us. We can't wait to fly with British Airways again!"
Pros: "I liked the polite and friendly manner of the flight attendants."
Cons: "The flight was delayed for over an hour after boarding, and the temperature was uncomfortably warm. Even after takeoff, it took several hours for the temperature to cool down to normal. I have not experienced this before and wonder why it took so long to cool. All of the passengers around me were complaining of the heat.."
Cons: "I did not like the fact that I missed my connection in London!"
Cons: "We paid extra for what we thought was isle seating. We did not receive the isle seating. We were in the seat directly behind the isle seating. It did not seem to have any more leg room than any other seats. Just concerning as we paid extra for what we thought was extra leg room? Rest service was Excellent. Staff and food was great."
Pros: "Love how wonderful and kind the crew were. We asked for extra dessert because the chocolate cups were so good...and they gave us the extra dessert."
Cons: "Boarding took forever as there was an issue with boarding systems for BA at Heathrow. We were delayed by almost an hour. In addition lines for dropping off baggage were rather long."
Cons: "Our British Airways flights were cancelled going & returning on the trip. This resulted in rebooking in both directions, at different points in the trip. The cancellation on the return trip was extremely inconvenient since we didn't have a phone to contact BA. After wondering the airport on the day of our departure, for a BA representative that could help, we were directed to a ticket sales office. Then after waiting for another one (1) hour in a line, the BA representative rebooked our return flights. This was not a good way to start or end a trip!"
Cons: "Boarded and our 3 year old fell asleep. sat on the plane for 50 minutes before being told to get off the plane. Ended up with a delay of almost 6 hours. sorry, very frustrated."
Pros: "I liked the food and getting the complimentary wine for dinner, the free movies and we were able to change our seat assignments easily."
Cons: "Our flight out was delayed 7 hours and we still had to be at the airport for the original departure time. We were uncomfortable in our middle seats on the way out as well. Also, it would be nice to get refills on coffee or tea during the flight. I asked for a second cup of coffee and was turned down."
Pros: "In flight service and food were excellent"
Cons: "My TV monitor didn't work. Crew couldn't get video on demand to reset."
Pros: "Food, fast and efficient boarding, only a small delay, fairly comfortable, and great entertainment!"
Cons: "45 minutes late leaving Milan and had to sprint from the A gates in Terminal 5 to the C gates in Terminal 5 at Heathrow airport. Having to clear security again when you're transferring between flights in the same terminal is a joke. Surely there is a better way."
Pros: "Direct service from Denver to Europe is great."
Cons: "The economy seats are rather cramped for a flight that lasts 8-10 hrs, and the price difference for more comfort is often is prohibitive."
Pros: "The service was the best!"
Cons: "Sat in an airport for 8 hours before flight was cancelled. Rebooked flight was not in the exit row I had. At 6'8", this 10 hour flight was near unbearable. BA did nothing to help except say sorry."
Pros: "Courteous and helpful crew, OK food and service, good movie selection."
Cons: "Inefficient boarding process. Delays."
Cons: "We were not able to prebook or buy a seat because of a glitch with the computers in Geneva. We were crammed in a middle center row!"
Cons: "3+ hour flight with no TV/ entertainment"
Pros: "The first leg had awesome pasta.Then, on the 2nd leg, Philly to Denver, they had a "pay for meal" option for turkey with Chutney sandwich - again, delicious. I should add that the service was very good as well."
Pros: "Staff was great!"
Cons: "Seats were really uncomfortable up and reclined. Overhead baggage was full by the time I boarded and there was no enforcement of the carry-on baggage sizes... This needs to be addressed and contributed to our lack of comfort, noting this was the last leg of an 18 hour journey. My body still hurts today after a good nights sleep."
Pros: "Wonderful, again. Will fly American any chance I get!"
Pros: "The onboard entertainment selection was excellent; great movie selection, wifi connection, and flight details. A winner! So much so that I chose to binge watch movies and not sleep!!"
Pros: "Friendly crew. Due to the apparent regularity of excessively delayed American Airlines flights, they had the staff at O'hare bring a cart filled with cheap canned juice and Diet Soda to lessen the blow of their consistently delayed flights."
Cons: "Like every other American Airlines flight I've ever been on, it was delayed. Including the American flight from Denver to Chicago. We pay entirely too much money to these airlines for them to deliver such painfully mediocre service and consistently delayed flights. I recommend that this airline do a SERIOUS audit of their Preventative Maintenance/Service division across their hubs. If I fly American, I would bet my entire checking account that the plane will be delayed well over 2 hours."
Cons: "the new seats are awful"
Pros: "It’s been a while since I’ve flown American, but the aircraft was updated with a solid multimedia system, great moving map, and a standard power plug and USB port at every seat. That’s more than I expected, and was quite happy. Service was solid—no complaints."
Cons: "Good & bad — flight arrived late, but the honestly, the pilots did their level best to make up the time and managed to arrive w/in 4 minutes of the scheduled arrival. Well done."
Pros: "Crew was really understanding of the frustration and were helpful. Plane was clean and newer."
Cons: "Delayed due to weather... it happens. Just frustrating being delayed on the last flight of the day."
Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"
Cons: "Long delay"
Cons: "plane had mechanical problems - new plane and gate and an hour delay. - first drink should have been free"
Pros: "Confusion, delays, rude employees...you name it, this trip had it. I will do my best to avoid flying with these guys in the future."
Cons: "Flight delayed 15 hours. Poor communication and outright lies from staff. Unwillingness to help find or pay for a place to spend the night. Rude staff"
Cons: "Missed that flight because my finair was delayed at Helsinki"
Cons: "Small plane"
Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"
Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"
Cons: "I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it."
Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."
Pros: "Flight was on time through United since we had to be rescheduled from our original flight with American."
Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"
Pros: "Flight was good overall , free pretzels were tasty. Drink service on point."
Cons: "Crew came off as annoyed the whole time. Glad I didn't pay the $$ to upgrade my seat."
Pros: "The crew were as nice and accommodating as they could be considering the situation."
Cons: "Three planes with "maintenance" issues and not able to fly? Including flights that weren't ours. Boarding, re-boarding, leaving four hours late and waiting an hour for bags in Denver."
Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."
Cons: "When your on your honeymoon it sure would be nice to have a seat next to my husband like we requested."
Cons: "Seats too small and the gentleman next to me was a big guy so crowded over into my seat some."
Pros: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."
Pros: "Very friendly staff"
Pros: "The plane was new on the interior and comfortable."
Cons: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"
Pros: "I liked sitting next to my friends."
Cons: "Lack of leg room"
Pros: "They showed American ninja warrior."
Cons: "Everything. The flight was delayed greatly even though the plane got to Chicago only slightly late. Then they make us board and just sit in the plane for an hour. Then finally we start moving, the plane is uncomfortably hot even with the air blowing on me, the flight attendants look like they hate their life, it was honestly horrible and I will never fly with American Airlines EVER again."
Cons: "The service was terrible, 4 hour traveling and not food."
Pros: "Had more leg room."
Cons: "The delay in the flight. The extended boarding process."
Pros: "the entertainment was good. Loved the free wifi. Loved the complimentary drinks"
Cons: "The flight took 45 mins to depart after the scheduled time. The flight attendance were super rude. The pilot was not easy on the landing or how he took off. First flight ive ever felt sick on."
Pros: "A free airline ticket!!"
Cons: "I did not like the fact that American Airlines cancelled my 17 Yr old neice's flight from Dallas to Denver over a thing called "timed-out". And had her sleep in a room with a cott instead of a hotel room. And the fact that we as customers pay good money for tickets only to be subject to the airlines way of business. It is absolutely unacceptable!"
Pros: "Very comfortable First seat on the E75. Lots of space."
Pros: "COMFORTABLE SEATS EVEN FIR A BIG GUY LIKE ME, FRIENDLY STAFF."
Cons: "LAST RED EYE FLIGHT WAS CANCELLED"
Cons: "Im still in dallas.....very angry"
Pros: "I fly alot! I have never been on a plane that was so shaky from take off. No wind nothing crazy effecting the pilot. It felt like maybe it was his first flight"
Pros: "On time and good price""
Cons: "Don't like the communist inflight movie choice shown? Other option than pretzels for snack?"
Pros: "Flight delayed provided snack in terminal at gate."
Cons: "Flight delayed three hours"
Pros: "The flight staff was efficient boarding people and were pleasant despite the close quarters, full plane and bumpy turbulence."
Cons: "The boarding crew woman was completely and unnecessarily rude. I have a small purse I had gotten out of my backpack to get my boarding pass that she insisted I put back in my backpack before loading. I understand the concept and reason for the request but the manner in which she did it was so uncalled for. I don't recal a time in which I've been spoken to in that manner in a very long time. While I was doing it (it took literally 5 seconds), she was screaming at me to walk over to the side and lose my place in line. After I quickly put it in she screams it must go in all the way, which it was. There wasn't even a bulge from it and it closed with ease. I'd be happy to provide a picture of my small backpack/purse."
Cons: "I was dissappointed in the additional baggage fees for checked bags and then have to watch people fight for carry-on baggage space. Ridiculous situation airlines have created. Plus flight was delayed because of mechanical problems coming back. But in flight was comfortable and well done."
Pros: "Absolutely nothing about them. By far worst experience ever."
Cons: "The staff talked to me in a condescending voice. First flight I called the airlines and asked simple questions on what time we should be there and the process. Then we get there by said time and they said she missed her flight. Keep in mind I have a one hour each way drive to lax. Came the next day 3 hours early to stay in the line 3.5 hours and the line was short! They let people cut us left and right and the staff was rude on the phone and there. I lost ANOTHER work day dealing with them. They said she was on standby for next flight 3 hours later only to get to the gate and they said they NEVER EVEN PUT HER ON THE LIST. then she got put on the next flight 3 hours later to get told it was a full flight and so she waited another 3 hour flight and finally got on... on top of the stress I went through, the work I missed out on, the drive and gas it took to get there, her first day of her Job was the next day after that mayhem! It was absolute chaos. I can honestly say I hate that American airlines and I don't think it's right. The person next to us also had a horrible experience with them in the line next to us. She missed her best friends wedding due to three disorganization and horrible service.... SHE WAS SUPPOSED TO BE A BRIDESMAID!!! I wrote the company.... but I expect no return or respect from them if I can't even get that from their condescending customer service "manager" ABSOLUTE WORST EXPERIENCE EVER!!!!!"
Pros: "Professional, punctual good flight"
Cons: "Like on domestic flights limited service."
Cons: "Had to check my bag because they ran out of overhead bin space."