I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful.
They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that.
The food and the service
Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service
for the second time on this flight, the onboard devise for credit cards would not accept mine. this is the same card i used to book the flight. i complained to british air last time but they obviously haven't fixed the problem. there seems to be a problem using american credit cards these flights. is is a problem because nothing is free. luck;y a flight attendant did feel bad about it and gave me a glass of water
Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth.
I have to rate British Airways as a 10 out of 10 in almost all categories...comfort of the plane, food and service, boarding, notifications, crew, etc. In particular, the long haul flight from London to Seattle everything was truly top notch!
Their baggage handlers damaged several parts on my checked-in luggage...three zipper pulls and one clasp. What are they doing with the bags? How can they damage so many things in one fell swoop? This is a good quality Atlantic suitcase. Also, on the short flights, in this case Madrid to London, they are now charging for EVERYTHING...even water and coffee. They said it was a new policy as of 1/1/2018.
|Flights Arrive in||Charleston AFB-Municipal|
|Flights Depart from||Milan|
|Airlines||Delta, British Airways|
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