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On time...awesome crew...

Didn't eat...and no entertainment...so can't rate

The sense of humor of the staff was nice to ease the tension of a flight delay

I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

Friendly crew/staff.

Seats were really tight on this flight and I felt like I was either in the way of the isle or into the seat next to me. Plus the person next to me was listening to their music so loud I could pretty much clearly make out each annoying song.

AFlight was fast and crew was accomdating.

I did not like the fact that I was padded down not once but twice at the age of 69 almost 70. Really did not know I was a threat to the airlines. I'm staying with my daughter at Ft.Bragg.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

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Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

Friendly crew/staff.

Seats were really tight on this flight and I felt like I was either in the way of the isle or into the seat next to me. Plus the person next to me was listening to their music so loud I could pretty much clearly make out each annoying song.

On time...awesome crew...

Didn't eat...and no entertainment...so can't rate

The sense of humor of the staff was nice to ease the tension of a flight delay

I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful

Smooth timely flight without incident.

As retired military we were to have assigned seats since we purchased our tickets but somehow our return tickets separated us by 2 rows & opposite sides of plane. We were supposed to be in an isle seat & a window seat in the same side & row. We do appreciate all Allegiant Air does for the military. Wish all airlines did what they do.

Squished and smelly but good value overall and good crew

The staff was great

Seats were way to small for tall people with long legs...........

Our trip to Knoxville was great- no complaints. A/c cool— flight on time.

Trip back to FLL air was not working well. Plane dirty as well.

Service and comfort

Friendly, clean plane, fine boarding orocess

Flight attendant’s voice: beyond grating. Barely intelligible

Both my flights were delayed for many hours. The departure flight was due to weather - not Jet Blue's fault but the return flight was delayed over 4 hours. We did receive a voucher but it hardly makes up for the extended delay to arrive home.

Plane was full, and crew was great getting everybody on board well ahead of scheduled departure.

Nice plane and comfy seats

The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!

The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well.

The Grand junction staff is always great.

The flight dely 1 hour

I thought the planes were nice and clean. Also, I thought this was a very smooth flight. Very nice crew.

Seats seemed a little tight.

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

The sense of humor of the staff was nice to ease the tension of a flight delay

I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

Nothing.

Leaving MKE was organized and orderly. No problems noted. Once in PHL, flight was delayed due to no crew. After an hour or so, boarded the plane. Was on the plane for 45 minutes with no explaination from the crew. It was an electrical problem. Had to inboard and wait 45 more minutes. Allow weld to rehoard again. Waited another 20 ministrations before leaving. I am all for safety, but communications need to improve.

No in-seat entertainment

4 hour mechanical delay and shitty communication

4 hour mechanical delay and shitty communication

The sense of humor of the staff was nice to ease the tension of a flight delay

I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

I thought the planes were nice and clean. Also, I thought this was a very smooth flight. Very nice crew.

Seats seemed a little tight.

I thought the planes were nice and clean. Also, I thought this was a very smooth flight. Very nice crew.

Seats seemed a little tight.

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

We arrived very late due to the airline being run so poorly. Something about paperwork according to the pilot. Now the rental car company is closed so I have to sleep at the airport and wait till the budget opens again in the morning. Frontier should put me up in a hotel as their mismanagement caused the delay not the weather. But they just said too bad because the flight was less than 4hours late. Frontier - never again!!!- plus the seats are painful

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

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Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

The crew was awesome! Best flight I've ever had.

Our trip to Knoxville was great- no complaints. A/c cool— flight on time.

Trip back to FLL air was not working well. Plane dirty as well.

I dislike their pricing structure.

Timeliness

Hsve to pay for drinks & snacks

Fight was changed then late

Just a regular flight

Flight was supposed to leave at 12:50pm. We were delayed until 3:30pm. I was scheduled to be at work from 4 to 7

Flight was over an hour taking off and I did not get seats I chose.

Plane was full, and crew was great getting everybody on board well ahead of scheduled departure.

Both my flights were delayed for many hours. The departure flight was due to weather - not Jet Blue's fault but the return flight was delayed over 4 hours. We did receive a voucher but it hardly makes up for the extended delay to arrive home.

Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast.

1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard.

Very fast quick convenient budgeted flight serviced by great courteous staff.

Retirees from military don't get free baggage or discount for baggage.

The sense of humor of the staff was nice to ease the tension of a flight delay

I know part of the cost effectiveness is the fact you don’t serve refreshments but no complimentary water and coffee? Meh

Low cost

Flight delays, little info passed to passengers

Cabin was too hot!!!!

The flight dely 1 hour

The Grand junction staff is always great.

The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well.

Seat was not comfortable. Something was wrong with the cushion.

Really enjoyed the leg room as well as the snack options on the flight!

Good entertainment choices on personal screen.

$12 for a turkey and cheese sandwich.

N/A

All

On time

Public announcements inaudible

Your crew was friendly, attentive and efficient. Flight was excellent and the pilot kept us informed.

food selection was minimal. Wanted one of the fresh plates, but there was only hummus and crackers.

Routine flight. No problems noted.

No major complaints.

Kayak keep giving me the wrong information. So I ended up canceling my flight and i had to pay for another ticket.

Our trip to Knoxville was great- no complaints. A/c cool— flight on time.

Trip back to FLL air was not working well. Plane dirty as well.

Short flight and pilot was able to explain delay

Long delay due to many planes in front of us, no offer of water only drinks we have to pay for

Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process.

The staff was great

Seats were way to small for tall people with long legs...........

United continues to disappoint. I'm turning in my miles membership. I've tried to be loyal but enough is enough

The Gate was changed several times with very poor announcement. Entertainment is N/A on these type of flights.

I liked that it got me to my destination

No entertainment, really uncomfortable, arm rest don't go up, planes are not cleaned from previous passengers, flight attendants hardly smile and don't interact as much as other airlines, delayed flights every time I fly with United.

It was ok.

They lost my husbands luggage from Morgantown to Charleston and we sat for about 10 minutes with no gate in Charleston when we landed!