Nice, friendly crew
Sold me headphones that were very poor quality. Couldn’t use them. No snacks provided on a very long flight-all was for sale. Drink was a bit more than half a cup
Crew and flight were great
Not great food, but that's ok.
Crew was very friendly.
Having to pay for baggage on an international flight and no better snacks available without purchasing them.
Flight back was OK but flight to Orlando was not. Travelling with s 94 yr old man in a wheelchair. Everything at Pearson is not conduscent to travel with a handicapped person. Poor layout, poor assistance, non caring people, long distances,, and final straw was air canada started boarding without calling for handicapped first. We had to stop them and then fight our way up the aisle with people all in the way. Terrible, just lousey. 3 and a half hours before flight we arrived and didn't even have a chance to get some lunch before flight. I give Toronto and air Canada the worst possible rating of any airport or airline I've ever dealt with. John O"Hearn
The fact that the in-flight meal was as cold as the crew, and you got to pay for that coldness. Just love it! You get me right?
The Montreal-Vancouver route was by far the worst. The attitude of the crew was denigrating and arrogant.
The staff is very friendly. Most pleasant airline I've flown with.
As always, the crew and amenities were first rate.
Comfortable seats in coach Good snacks Friendly crew
Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.
Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.
Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!
Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....
Flight got canceled for over a week.
I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.
Good leg room
A great flight
No real food to eat
much room. great entertainment. great crew
On time as scheduled.
No wifi couldn’t do any work
Was looking forward to completing some work but the wifi never came on.
Milwaukee-Mitchell (MKE) United States
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