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MSP - XIY

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Round-trip
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Minneapolis (MSP)
Xi'an Xianyang
Sun 6/20
Sun 6/27
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Top airline flying Minneapolis St Paul to Xi'an Xianyang

Scores according to KAYAK customer reviews

7.1
Air Canada
Overall score based on 24,793 reviews
7.3
Boarding
7.0
Comfort
7.7
Crew
6.9
Entertainment
6.5
Food
Airline reviews

Pros: "On-time performance, upgrades, staff"

Pros: "Crew except one were friendly. Best landing ever in St. John’s. Flights on time."
Cons: "Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it."

Pros: "Boarding/ticketing/getting off the plane was all super efficient and quick. All the staff was super friendly and helpful. Made traveling so easy and stress-free."

Pros: "Great service, easy boarding, good flight."
Cons: "Cramped seats, like everyone."

Cons: "Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!"

Pros: "I got to my destination safely, luggage came out guickly n intact."
Cons: "I have no complaints. I taught the flight was good."

Pros: "Everything went well From boarding to exiting the aircraft."

Pros: ". The food to buy on board was very inexpensive, which was great! The entertainment was very good, and the flight attendants were good too"

Pros: "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"

Pros: "Crew and flight were great"
Cons: "Not great food, but that's ok."

Pros: "Great flight"
Cons: "The fact that there were no snacks"

Pros: "general state and size and comfort of the plane. Overall AC experience always good. The flight back to montreal, the service was exceptional!"
Cons: "only a dairy plate available, next time I need to specify no dairy entertainment -- too many ads and no previews for the movies so I have to start playing then stop and go through the entire same series of ads for the next one. the system just seems clunky and antiquated in today's tech age."

Pros: "The long flight had 2 meals and a snack."
Cons: "some turbulence."

Pros: "on time, courteous and helpful flight attendants. Good food in the right amounts."
Cons: "never easy to sleep properly, but was able to rest and sleep enough."

Pros: "Clean and friendly"

Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."

Cons: "Flight was cancelled due to weather where the arriving plane was coming from. Apparently no other planes or crew were available to fill in. Interestingly, my daughter in Minneapolis knew before we did that our flight was cancelled. Poor communication. My son who was traveling with me was able to get help from Fatima on the "white phone". She got us to Winnipeg on a midnight flight and we then booked a $1400 Delta flight to Minneapolis from there. We needed to be there by 10 am to attend the legal adoption ceremony of my daughter's infant son. It was very close but we made it. Sorry to say but flying is no longer a pleasurable, exciting experience. Janet Davis"

Cons: "i booked the flight in january and keyed in my passport expiration date several times online in the next several months...at the airport, i handed the air canada agent in miami my passport and she booked me and a checked bag through toronto to copenhagen...i went to board my connecting flight in toronto and was told my passport, which expires at the end of august, was no good as i needed to have 3 month left...so they refused to let me board and told me to go see customer service...so i go stand in line for several hours (was only one agent for the first 45 minutes and 10 people in front of me)...one woman going down the line to see what each person's issue was told me that it was my problem, not AC's...and that "we are only responsible for making sure your passport is valid for getting into canada"...i was on my own to find a hotel and a new flight...fortunately a supervisor saw me standing in a daze several minutes later and said that it was AC's mistake for not catching it in miami...so she booked me into a hotel, gave me the address to the US consulate and instructions on how to get an emergency passport...she said that it would be no problem as "this happens all the time"and went ahead and booked me on the next day's flight...so i was able to spend the next day getting the new passport and getting back to the airport to fly out that night, but i lost a day in copenhagen with my family...it seems to me that when flights are booked and passport info, including expiration date, are given, a simple cross check of dates would be easy, and, imho, incumbent upon the carrier taking you there, especially when "it happens all the time"...this was not done on 4 occasions between booking and my trip...there were other issues too which is why i will never fly air canada again and i will never travel though toronto...the return trip through that airport was a nightmare for many passengers."

Pros: "The crew were polite and friendly."
Cons: "It was a 3-hour flight, so there was no entertainment."

Pros: "Nice plane."
Cons: "WAY too hot."

Pros: "It was good flight experience. Friendly staff and comfortable flight."
Cons: "The entertainment system was very old and kept freezing. It was difficult to use."

Pros: "Nothing"
Cons: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."

Pros: "It was a fast flight."
Cons: "Leg room."

Cons: "Seats are always too close to the ones in front , crushing knees."

Pros: "The price."
Cons: "When someone has a terrible experience with a single individual it's just an anomaly. When it came to our experience it's easy to see that it's systemic and come from the top down in that company. The lack of customer service training is apparent. It was rampant and the overall feeling was just plain rudeness exuding from every team member. I'll never fly Air Canada again."

Cons: "On a 4+ hour flight, I was really surprised that there were no snacks or food included in the ticket; only paid "cafe" options."

Cons: "7 hours flight delay"

Pros: "The service was fantastic flying over night is never fun but the staff made the plane very comfortable"
Cons: "The plane was very cold"

Cons: "Flight was delayed for 45 mins. The Toronto Airport Terminal B was hellascious. No AC. Then we had to turn around after we were half way to Nashville and change planes. Not a good way to end a great trip back from Europe."

Cons: "Small plane. Poor service. rough landing"

Pros: "Good entertainment"
Cons: "The flight attendants were not very polite. One of them spilled one of the dinners right next to me and hardly cleaned it up. I waited for her to come back to clean it but a few hours later, I just cleaned it myself (even though she spilled all of it)."

Pros: "The on board crew was excellent - very patient and forthcoming. I could not say the same thing about the ticketing agents or the boarding procedure."
Cons: "The seating on on this plane was the most uncomfortable I have experienced in a long time - with the exception of my outbound flight which featured the same type of plane. Air Canada tries to charge you for every little thing and I guess that I am one of those people that does not appreciate being nickled and dimed. I will look for other airlines the next time I book a flight to Canada. What a disappointment!"

Pros: "Crew was nice."

Cons: "Someone else was sitting in our seats and when asked they said they had lost their boarding pass and hence don't know their seat number. I called the flight attendant for help and he checked our boarding passes and asked us to wait at the back of the plane. He stood there for another 10-15 minutes and we were not helped. Finally, another flight crew member came down to the back and asked us to sit in a row almost to the back with barely any legroom. I am 6'2" and was cramped into the seat. It was horrible!!"

Pros: "Crew attitude and faster flight than original plan"
Cons: "Movies and food"

Cons: "Flight delayed half hour, rush through all the steps, we are the first one get to the plane. But all the other people can not make it because we sit at near front and started the rush earlier. However, all of our checked luggage so can not make it. We are waiting for delivery on the next day. This type of short connection of international flight should not be arranged as we told you and AC when you told us the original booking was changed due to AC flight modification."

Pros: "Courteous flight attendants."
Cons: "Not enough leg room in Coach"

Pros: "The staff offered a hotel and voucher for for 24hr delay but I was still unable to make up for lost travel time."
Cons: "I missed my connecting flight to Dublin because the plane was delayed nearly three hours. I received a new ticket for 24hours after my oringial connecting flight. When I arrived in Dublin my baggage had been placed on the wrong flight."

Cons: "Having to pay for changing return date. You should have an open ticket option for extended stays"

Pros: "Everyone was very courteous to us. Very little turbulence on trip. Flying is very easy today more than Even 5 years ago. I will fly again on Air Canada"
Cons: "Small basic meals"

Cons: "Flight was great. Kayak was a nightmare to work with."

Pros: "Decent flight"
Cons: "Delays are part of travel, but they're ridiculous and I am unhappy with the delay leaving Minneapolis. It caused all sorts of problems down the line because it caused me to miss my connection, take different flights, and come into Munich much later than I had expected. Also, you Canadians don't have Sudoku in your magazines. Why?"

Pros: "Good food for transatlantic flight"
Cons: "The headline says it all. Even though our bags met the carry-on size conditions, we were told we must check them because they were overweight. We've never had them weighed before, including the Air Canada trip to Dublin from the states. "It's ok, they'll be there when you get there." We've been home about 24 hours and they haven't located the bags yet, so no word on when they will be sent to us. Very poor online and phone customer service."

Pros: "3 1/2 hours late cramped stuffy with a very strong chemical disinfectant odor that was gagging passengers . Cabin was too hot and poorly ventilated. Only flight landing in Pittsburgh late Tuesday night and we were still forced to walk him from the very end of the concourse . Once we got to the landside terminal we had to walk past all the unused baggage claim area to the very end carousel. Pittsburgh airport management should be ashamed of themselves . No wonder there tax finance Taj Mahal is a ghost town !"

Pros: "that the crew was friendly"
Cons: "food was awful"

Cons: "The woman at ticket counter was rude and not helpful"

Pros: "Entertainment was good."
Cons: "My partner had injured his knee and it was quite swollen. When we phoned and also went to an AC agent at the airport, we were told there was nothing they could really do as far as leg room; Heathrow reps were kind enough to offer a wheelchair when we arrived. The frustrating part was when we were on the flight, there were multiple rows which only had 1 person seated. There did not seem to be any empathy, understanding or patience for our situation and it did not feel great to be treated with annoyance and disdain."

Pros: "Plane arrived pretty much on time. Boarding was uneventful."
Cons: "Plane too low to use jetway at Pearson. Epic walk from US gates to immigration. Insufficient leg room if you're over 5'10", but that's how it is these days."

Cons: "was not able to board the flight and had to buy an alternate flight on Lufthansa, which was wonderful!"

Read more about Air Canada
COVID-19 information

Safety measures for airlines flying from Minneapolis to Xi'an

Airlines flying from Minneapolis to Xi'an have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to Xi'an

Mandatory masks

Masks required on board, masks provided on flights from Minneapolis to Xi'an

Social distancing seating

Middle seats unavailable to book on flights from Minneapolis to Xi'an

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Minneapolis to Xi'an

Book cheap flights from Minneapolis to Xi'an

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Air Canada
25h 55m
MSP - XIY
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Sat
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Air Canada
24h 46m
XIY - MSP

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